Written by
2024-02-27 0 Comments

Business Manager

Exports Parts Store is a dynamic and innovative retail company committed to delivering exceptional products/services to our clients. With a strong focus on quality, customer satisfaction, and growth, we are seeking a highly motivated and experienced Business Manager to join our team. Job Summary: As a Business Manager at Exports Parts Store you will play

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2024-02-09 0 Comments

Business Development Manager

**Key Responsibilities:** 1. **Market Analysis:** Conduct thorough market research using IT tools to identify potential clients and understand industry trends within corporates, hospitality, hospitals, and facility management. 2. **Client Acquisition:** Utilize CRM systems and other IT tools to develop and execute strategies to acquire new clients in the specified sectors, meeting or exceeding sales targets.

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Written by
2023-12-14 0 Comments

Store manager

About Zivame

Zivame was founded in 2011 with the vision to facilitate women to shop uninhibitedly for intimate wear and to make lingerie shopping personalized and convenient. Zivame is now the No. 1 B2C intimate wear brand in India with 95+ retail stores and presence in 3000+ partner stores across India with the mission to be a one-stop destination for every woman’s intimate wear needs. Zivame believes that every woman is unique, and wants to deliver a platform that allows her to browse, discover and shop what she desires.

All the products at Zivame stem from the desire to design something that is a blend of quality, innovation, and comfort. Zivame offers trendy lingerie, activewear, sleepwear, and shapewear in over 3000 + exclusive designs and 100 + sizes catering to women across all body types.

 

What to expect from Zivame?

❖      Passion

We’re not just an e-commerce company, a women’s wear brand or a retail organization. We are together in solving problems for millions of women in India; and that passion drives everything that we do. It’s that passion that helps us do things by keeping the Indian woman front and center in all of our efforts – from Design to Technology, from Marketing to Logistics and everything in between.

❖      Bias for Action

Being an organization that is growing rapidly comes with a culture where everyone strives for creating business impact in their own roles. This strong Bias for Action is seen at every function in the organization at every level which helps us keep bureaucracy to the minimum, make quick decisions, take our ideas to action and see the impact first-hand. We also recognize great performance when we see it, not just at the annual day.

●       Cross-functional Collaboration

We strive for holistic outcomes and not in silos. Work takes the shortest path possible and people work across functions, levels, experience seamlessly. That meeting could’ve been an email, which could’ve been a call, which could’ve been an in-person discussion. And…Action!

●       Transparency

A stand-out tenet of our culture has to be the transparency that’s woven into the fabric of Zivame. We discuss everything openly, have no closed offices, no colleague out-of-bounds and no hidden agenda. Our monthly townhalls, coffees with the CEO, an open feedback culture are just a few things you’ll notice while working with us.

 

About Zivame’s Retail Store team

This is an opportunity to be a part of one of the fastest growing retail organizations in the industry. If you’re someone who wants to be a part of this hyper-growth org with an opportunity of opening new stores, setting up processes for growth and running operations hands-on, this is the place for you. We’ll ask for candidates to be extremely entrepreneurial, with a knack for numbers and ability to convert them into actionable insights.

You’ll work alongside a diverse team of professional retail talent in writing the story of the next stage of growth for Zivame.

 

Roles & Responsibilities

●       Responsible for overall store operations, Sales Target, store profitability.

●       Leads financial growth of the store, year over year

●       Leads the sales floor and drives store results through the store team

●       Creating emotionally engaging customer experiences, consistent with the brand vision

●       Be responsible in communicating promotional events and latest offers to customers in creative way.

●       Role models, coaches and develops best-in-class selling behaviour in the store team

●       Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results

●       Ensures the operations of the store are executed with excellence

●       Accountable for the development of store staff product knowledge which in turn, enables high performance selling

●       Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results

●       Responsible for the on boarding, training, development, performance management, terminations and succession planning of direct reports.

 

Skills & Experience required

●       We are looking for female candidates with excellent communication skills and gregarious personality.

●       Total experience in retail can be between 2 years to 10 years.

●       Minimum 1-year experience as Store Manager in a good retail store.

●       Should have experience in managing junior staff.

●       Should be interested in building career in Fashion/Retail industry.

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Written by
2023-12-14 0 Comments

Digital Account Manager

Digital Account Manager job description.

We are looking for an experienced and self-driven Digital Account Manager to join our marketing team! As a Digital Account Manager at our company, your main duty will be to develop and manage digital marketing strategies with our clients and help them achieve their digital marketing goals.

Some of their goals may include better online presence and impressions, better lead generation or more streamlined marketing and sales processes.

Your role will be extremely important for customer success, satisfaction, and ultimately, loyalty.

Digital Account Manager duties and responsibilities.

1)Build long-term relationships with clients .
2)Investigate and determine clients wants and needs.
3)Plan and implement digital strategies for clients.
4)Always work towards those goals.
5)Optimize web content in order to improve SEO.
6)Present and train on social media strategies to clients.
7)Analyze the effectiveness of digital campaigns .
8)Recommend, design and implement digital projects to increase their ROI.
9)Set up a list of KPIs to track for each client.
10)Prepare and present reports on their progress.
11)Keep abreast with new trends in digital technology .

Digital Account Manager requirements.

1)5 years of working experience as a Digital Account Manager.
2)1 years of experience with SEO/SEM and CRM software.
3)1 years of experience with Google Adwords campaigns.
4)In-depth knowledge of online marketing tools and technology.
5)Excellent understanding and knowledge of social media platforms.
6)5 years of experience in customer service .
7)Sense of ownership and pride in your performance and its impact on the company’s success.
8)Critical thinker and problem-solving skills.
9)Team player.
10)Good time-management skills.
11)Great interpersonal and communication skills.
12)MBA in Marketing or similar relevant field.

 

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Written by
2023-12-14 0 Comments

Business Development Manager

We are looking for a business development manager to find new business opportunities by contacting potential customers and building relationships. To be successful in this position, you should have previous knowledge of developing leads from marketing campaigns and maintaining sales quotas. You will use your communication skills to maintain strong customer relationships, from the first contact to the conclusion of the deal. If you are motivated and results-oriented and like to work in a team environment, we would be very happy to meet you. Read Less

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RESPONSIBILITIES
Promote the company’s products/services addressing or predicting clients objectives.
Qualify leads from marketing campaigns as sales opportunities.
Conduct research to identify new markets and customer needs.
Develop a sustainable sales pipeline to meet and exceed forecasted targets .
Keep records of sales, revenue, invoices etc.
Meet Sales target allocated .
Build long-term relationships with new and existing customers.
Identify opportunities by researching on targeted companies and contacts.
REQUIREMENTS
Minimum 3 years of experience in information technology sales.
Should have an experience in handling enterprise projects.
Must have prior experience in closing and managing projects .
Ability to create engaging presentations.
Communication and negotiation skills
Proven track record of client growth and retention.

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Written by
2023-12-14 0 Comments

Vendor Manager for an E-commerce company

As a Vendor Manager, you will lead in building relationships with vendors, adding selection, overseeing vendor negotiations, planning marketing promotions and driving increased product availability through operational improvements. The Individual should have experience in analysing new business opportunities, building strong relationships, driving significant top and bottom line results, and be comfortable working in a fast-paced environment.

This role is for a passionate customer and category advocate, with proven analytical capabilities.

Person Will Have Responsibility For

• Building selection and terms negotiation: Will be responsible for determining customer market needs, growing selection across sub-categories, brands, and use cases, managing vendor partners, optimizing vendor terms, and getting support for marketing campaigns.

• Pricing and Demand generation: Responsible for pricing and demand generation. This includes working with other members of the category management team to come up with innovative promotions and site features to improve customer experience.

• Develop a short-term and long-term plan for growth and report to Senior Management on a regular basis on the state of key topline and bottom-line metrics and risk factors.

• Managing full financial P&L for the category.

To qualify for the role you must have

• Bachelor’s degree

• 2 to 6 years of experience in business, category management/ retail buying/ retail planning/ channel sales.

• Strong numerical and analytical aptitude

• Strong business judgment with a track record of successful negotiations and overall relationship management.

• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment

• Experience in project ownership and using customer data to identify and prioritize opportunities

• Excellent communication skills

Skills and attributes for success

• Experience in planning and forecasting

• Experience in Consumer-facing sectors such as Retail and FMCG is preferred

• An understanding of and passion for e-commerce.

• A Master’s degree especially from IIM, ISB, XLRI, MDI, IMP, SP Jain, and other top tier B-schools will be preferred

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Written by
2023-12-14 0 Comments

Inside Sales Manager

About us
Infosec Ventures incubates and scales cyber security innovators that solve for inefficiencies in cyber security, solve big problems and deliver exceptionally high return on investment for customers. We are on a mission to make the world cyber safe, by protecting systems and the ‘human operating system’. Some notable current ventures include humanfirewall.io, emailauth.io, bugsbounty.com, securityrating.com among others. An idea is worth one dollar, it’s the execution that adds the zeros at the end of it, to make it a billion dollars!

 

Job Description
Objectives:

 

The Inside Sales Representative is responsible for generating leads, advancing the sales process, and achieving/assisting in the achievement of opportunity-based sales quotas. The Inside Sales Representative will conduct research to identify leads and reach business targets through telephone, email, webinar, and in person. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects. You must be a pro at using LinkedIn, Sales CRM, Email and comfortable making connections via Zoom Calls or Telephonic calls every day.

 

Job Duties:

 

• Cold-call prospects that are generated by external sources of lead.

• Develop global sales opportunities by researching and identifying potential accounts.

• Identify decision makers within targeted leads to begin the sales process.

• Generate new leads and penetrate all targeted accounts

• Collaborate with appropriate team members to determine necessary strategic sales approaches

• Create and deliver qualified opportunities to field sales representatives

• Maintain and expand the company’s database of prospects.

• Ensure follow-up by passing leads to the field sales team with calls-to-action, dates, complete profile information, sources, etc.

• Set up and deliver sales presentations, product/service demonstrations, and other sales actions

• Assist in creating RFP responses to potential clients.

• Handle inbound, unsolicited prospect calls and convert them into sales.

• Overcome objections of prospective customers.

• Emphasize product/service features and benefits

• Enter new customer data and update changes to existing accounts in the corporate database.

• Attend periodic sales training where applicable.

• Appropriately communicate brand identity and corporate position.

 

Requirements
Skills/Experience Required:

• University or college degree in Computer Science, Marketing, or an acceptable combination of education and experience.

• 1-6 years of direct work experience in Technology/Cybersecurity inside sales or similar tele sales capacity.

• Demonstrated ability to convert prospects and close deals and achieve sales quotas

• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.

• Success in qualifying opportunities involving multiple key decision-makers.

• Strong knowledge of sales principles, methods, practices, and techniques.

• Strong problem identification and objections resolution skills.

• Able to build and maintain lasting relationships with customers.

• Savvy with LinkedIn and CRM tools.

• Exceptional verbal communication and presentation skills.

• Excellent listening skills.

• Strong written communication skills.

• Self-motivated, with high energy and an engaging level of enthusiasm.

• Ability to work individually and as part of a team.

• High level of integrity and work ethic.

• Experience with customer relationship management software.

 

 

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Written by
2023-09-11 0 Comments

Customer Relationship Management

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

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2023-09-04 0 Comments

Customer Relationship Manager

Keep records of customer interactions, process customer accounts and file documents The candidate has to be fluent in English / Tamil. Work Experience 0 -2 years Spearhead compliance, Complaint management and Service assurance for Contact Center. CRM shall be responsible for the customer issues handling and collection for his / her accounts. Coordinate with clients over phone and mails to execute work and project successfully. Responsible for overall responsibility of all customer complaints. Monitor customer satisfaction reports and trends , Receive the customer in a professional way.

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Written by
2023-08-16 0 Comments

Sales Export Manager Ahmedabad

Sales Export Roles & Responsibilities:

Develop and execute strategic plan to achieve sales targets and expand our customer base in assigned region of North and West of India & IMEA (India, Middle East & Africa) & Europe.

Achieve growth and hit sales targets by successfully managing the sales team and Individual target to meet the Revenue & EBIDTA.

Build the organization brand and visibility in external markets and build international value proposition for the Organization.

Responsible for end-to-end Sales and Export Operations with compliance Partner with customers to understand their business needs and objectives excellent communicator and Interpersonal skills, should be able to manage multiple stakeholders Establish and grow relationships with appropriate partners and develop the New clients.

Develop and promote weekly, monthly and quarterly sales objectives

Estimate sales volume and profit for current and new products

Develop sales team through motivation, counseling and product knowledge education

Study and analyze market, customer, and competition of the said Segment and generate business plan.

Look for new range of services/solutions based on the Segment trends, market feedback and customer expectations.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Any additional responsibilities as and when assigned by reporting manager

On acquiring of business, the execution of the same will be handed over to respective SBU Expected revenue from the above segments to be achieved, will be communicated by the SBU Head.

Candidate should preferably be from packaging Industry having global presence.

Responsible for the performance of Sales & Marketing of different products

Need to create your team for Business Development, expansion and Customer Service. ·

Identify the sales, marketing and technical needs to achieve your targets.

Strategize and generate a quarterly plan for Sales and Hiring. ·Train the team adequately. ·

Willing to travel for Trade Shows and events. ·

Should handle all range of Sales tasks, from acquisition to service to retention.

Should give ground feedback to management in a timely manner.

Align with the technical team to prioritize product development based on market requirements.

 

Functional & Behavioral Skills
Good interpersonal & communication skills

Selling skill, Influencing & Negotiation skills, Presentation skills, Result Orientation

Ability to assess financial, marketing, and operational aspects of new business ideas

Analytical Skills, Database management Meeting deadlines

Verbal & written communication skills, MS Office

Strategic Thinking & Alignment Knowledge Management

Accountability & Responsibility.

Analytical and Critical thinking Skills

Must be able to meet deadlines in a fast-paced quickly changing environment.

Ability to prioritize daily workload

Proactive

Managing data and prioritizing

Interpersonal skills

Strong Communication Skills

Strong negotiation and convincing skills

Ability to handle pressure

Accessible to all extremely resourceful

Strong logical bent

Focus on Details

Highly motivated

Quick Decisiveness

Quick Grasping ·

More about this Sales Export job

Acme Resources is aggressively hiring for the job profile of Sales Export for 10 open positions at Memnagar, Ahmedabad.

Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 50,000 INR and can go up to 90,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have completed Diploma degree and people who have at least 3 years’ experience are eligible to apply for this job.

3. Is there any specific skill required for this job?

Ans. The candidate should have Good English skills and sound communication skills for this job. Email Etiquettes would be an add.

4. Who can apply for this job?

Ans. Only Male candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

 

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2023-08-15 0 Comments

Assistant sales manager

• Achieve growth and hit sales targets by successfully managing the sales team.• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.• Identify emerging markets and market shifts while being fully aware of new products and competition status.• Create and execute a strategic sales plan that expands our customer base and extends the company’s global reach • Generate leads, and establish and nurture client relationships.

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Written by
2023-05-07 0 Comments

Branch Cum Sales Manager

Job brief

We are looking for a talented Branch Cum Sales Manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities

·         Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.

·         Assess local market & PAN INDIA conditions and identify current and prospective sales opportunities.

·         Develop forecasts, financial objectives and business plans.

·         Meet goals and metrics.

·         Manage budget and allocate funds appropriately.

·         Bring out the best of branch’s personnel by providing training, coaching, development and motivation.

·         Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

·         Address customer and employee satisfaction issues promptly.

·         Adhere to high ethical standards, and comply with all regulations/applicable laws.

·         Network to improve the presence and reputation of the branch and company.

·         Stay abreast of competing markets and provide reports on market movement and penetration.

·         Ensure quality sourcing of new customer to sell different banking product like Demat Account, Life Insurance, Credit Card, Loans, Private Funding, Mutual Fund, Shares & etc.

·         Penetration of Fixed Deposit to existing & new customers.

·         Generate leads of customer through referral, meeting branch walk-ins customer, associates, e-mailing, direct mailing & cold calls in the catchment area (PAN INDIA).

·         Ensure quality customer service is delivered.

·         Meeting productivity norms as defined through support of channels & own efforts.

·         Strictly adhere & maintain KYC norms compliance.

·         Adhere to the norms, regulation & practices of banks religiously.

·         Work directly with customers to build relationships, uncover, and satisfy their financial needs.

·         Motivate employees by incorporating the Bank’s vision and the branch goals into daily communications and by recognizing and rewarding staff for their contributions.

·         Plan, coordinate, and monitor the overall activities and operations of the branch.

·         Lead a focused sales organization providing coverage across the assigned territory.

·         Hire Sales Team members with the appropriate skills for performing success based selling.

·         Provide intensive coaching and developmental opportunities for team members.

·         Leads by example by demonstrating strong negotiations and closing skills in customer interactions.

·         Manage ongoing Programs for team members not at quota

·         Meet or exceed team sales targets as assigned without fail.

·         Develop and implement sales methods and strategies to achieve specific product and target market objectives.

·         Establish and maintain sales methods and procedures to ensure high levels of professionalism, productivity and efficiency.

·         Coordinate with Marketing and database management resources to ensure successful execution of sales campaigns.

·         Track and report sales and sales activity metrics.

·         Building relationships with internal and external customers.

·         Represent the Banker, exercising confidentiality, discretion and personal sensitivity in all aspects of the role, exercising judgement and taking decisions on their behalf.

·         Own and manage multiple complex diaries, using initiative to resolve conflicts and anticipating the banker’s requirements, ensuring efficient scheduling of meetings, coordinating with all relevant parties to ensure best possible use of time.

·         Anticipate, coordinate and manage complex travel and meeting schedules and itineraries ensuring timely preparation, reconciliation and submission of all travel and corporate expenses using knowledge of geography to support arrangements across multiple time zones.

·         Extensive client liaison and client management, maintenance of client relationships at senior level.

·         Manage and maintain key communication networks, building excellent rapport within team and client group and maintaining effective relationships showing discretion as required.

·         Take ownership of all enquiries, resolving, escalating or identifying alternative contacts as appropriate dealing proactively with all correspondence and meeting actions.

·         Anticipate issues, offering practical and timely solutions, upwardly referring as necessary.

·         Advise on most effective and appropriate method of presentation of information and assist in maintaining client/market activity and preparing/distributing information packs, presentations.

·         Anticipate and provide/collate all relevant documents through understanding the nature of the ongoing work/projects of the team.

·         Materials are printed and ready timely for meetings.

·         Rooms are booked in all locations and/ or conference accounts provided.

·         Videoconferences are connected.

·         Supporting their respective teams working in conjunction with other teams.

·         Organizing all travel and related expense reporting.

·         Approve various costs/ fee payments/ invoices/ email requests/ project work.

·         Investigate the document where required.

·         Liaising with the space management team to coordinate seating logistics & others.

·         To drive sales and ensure business targets are achieved.

·         Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships.

·         Retain and expand the company’s base of customers for retail loan product so as to ensure repeat business or referrals.

·         Maximize sales through a network and relationships to ensure strong business Develop and maintain strong liaisons with the clients for repeat business or referrals.

·         Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

·         Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area Align with the team on ground lead generation activities for Sales.

·         Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies.

·         Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies.

·         Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.

 

Requirements and skills

·         Proven branch management experience, as a Branch Cum Sales Manager or similar role

·         Preferable: – Two wheeler with Valid DL* and Local Residence within 20 KM radius only.

·         Sufficient knowledge of modern management techniques and best practises.

·         Ability to meet sales targets goals.

·         Familiarity with industry’s rules and regulations.

·         Excellent organizational skills.

·         Results driven and customer focused.

·         Leadership and human resources management skills.

·         Working as per company policy & totally target based work.

·         Minimum of 5 years-experience within a management role.

·         Intensive travel outstation locations covered.

·         3+ years Customer Service experience or 3+ years Customer Relations experience

·         Manage resources in the branch, implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery.

·         Ensure that the branch premises are properly maintained and aligned to the Bank’s marketing guidelines.

·         Manage effective channel migration programmed.

·         Entrepreneurial spirit and selling strategy.

·         5+ years of Banking, Loan, sales or industry experience.

·         Ideal candidate should have working experience in NBFCs engaged in the business segments mentioned.

·         Should be Enthusiastic, Approachable, self-motivated and result oriented.

·         Bachelor’s degree in a Finance, Management & Marketing discipline.

 

Company Products & Other Details.

1. Private Funding – Short & Long Terms* PAN INDIA

2. Third-Party Collateral Funding* PAN INDIA

3. Bill Discounting / Invoice Discounting – Domestic & Globally

4. Loan Against Shares – Instant (Within 4 Hrs)* PAN INDIA

5. Loan Against Mutual Fund – Instant (Within 4 Hrs)* PAN INDIA

6. Secured Private Funding* PAN INDIA

7. Defaulter / NPA Client – Loan Settlement & Funding* PAN INDIA

8. Business Loan – Secured & Unsecured* PAN INDIA

9. Personal Loan – PAN INDIA

10. OD / CC Limit* – PAN INDIA

11. Car Loan – New / Used* – PAN INDIA

12. Home Loan* – PAN INDIA

13. Project Funding* – PAN INDIA

14. Investment* – PAN INDIA

15. BG – Secured / Unsecured* – PAN INDIA

 

Salary, Incentive & Other Details.

·         240,000 to 320,000 Plus Unlimited Incentives

·         Statutory Benefits:-Employee Provident Fund (after completion of 6 months from DOJ)

·         Only 40% Salary Fixed & after completion of 6 months from DOJ then 70% to 100% Fixed Salary (Terms & Conditions Apply)

·         Paid leave – 24 days calendar year (after completion of 6 months from DOJ)

·         Other Benefits applied as per company policy

·         Only For Girls

Required Services:

·         Police Verification

·         Work Privacy Policy Agreement

·         Background Verification

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Written by
2023-03-29 0 Comments

Sales Manager (herbal Extracts/nutraceutical Ingredients)

8-10 year experience in handling B 2 B sales of Nutraceutical / Functional Food/Standardized Phytoextracts/Cosmeceutical ingredients.
Strong track record of success in an individual capacity with prior experience in the sales role.
Build strong relationships with key accounts in the region.
Identifying and acquiring new customers, as well as upselling to the existing customer base across the region.
Prepare regular reports and conduct monthly meetings to review performance
Analyzing marketing trends and competitors’ activities in region.
Strong experience within consultative sales and possess the ability to prospect and manage senior level relationship.

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Written by
2018-11-12

Hansraj ********** ********* *********** ********* ******** ********* *******

Career Objective:

Looking  for a job in Logistics/Purchase/Warehouse Department as a  Logistics Executive (Senior Designation) and to  work in a reputed corporate organization, where I can contribute, learn and build my career and play a key role in the development of the organization. Posses good analytical and problem solving ability with quick decision making trait and interpersonal skills. Ability to cope with high-pressure environments and easily adaptable to new work environments. I would like to build a successful career in your Industry that offers professional growth while being resourceful, innovative and flexible.

Career Profile:

Ø  Detail – Oriented ,efficient and organized professional with extensive experience  in store activities and Logistics activities.

Ø  Possess strong written and verbal communication and interpersonal  skills.

Ø  Proficient in handling all  warehouse related functions and logistics and  store management.

Ø  Extensive knowledge of warehouse management systems and services

Ø  Ability to handle multiple tasks and meet deadlines

Ø  Proficient in Microsoft Word, Excel and Internet.

Ø  Ability to take initiatives and work under minimal supervision

Ø  Positive attitude with excellent time management skills

Ø  Have ability to work with deadline and time set by management.

Ø  Expertise in managing store operations.

Academic (Educational Qualification):

Ø  B.COM  ( Bachelor of Commerce) From Calicut University

Addidtional  (Computer ) Qualification:

Ø  HONOURS DIPLOMA IN INFORMATION & SYSTEMS MANAGEMENT from APTECH COMPUTER EDUCATION.

Ø  DIPLOMA IN COMPUTER APPLICA TIONS  (Passed with CREDIT)  FROM NCC – THE NATIONAL CENTRE FOR INFORMATION TECHNOLOGY,  UNITED KINGDOM  , from APTECH COMPUTER EDUCATION.

 

Area  of Interest:

Ø  Logistics, Warehouse , stores,purchasing,financial accounting,cost accounting.

Strength:

Ø  Self – Confident and Self- Motivated.

Ø  Aiming for knowledge , intellectual and career development.

Ø  Dedication, team spirit and ability to get along well  in a multicultural society.

Ø  Quick learner , hard working and  goal oriented.

Ø  Greater adaptability to new environment / technology

Ø  Good listener, observer, committed to work,  punctuality   and friendly attitude .

 

Professional Experience:

1.

Company         :   AJM Kooheji Group, Bahrain

Duration         :   7th December 2009  To  3rd May 2018

Designation  : Assistant Manager  Executive (Ware House Cum Logistics)

Job Responsibilities:

Ø  Accounting for ensuring day to day operations of the stores function carried out in a safe, efficient and cost effective manner

Ø  Controls the warehouse by ensuring that all materials are correctly handled and recorded as per the standards and procedures laid out by the company.

Ø  Store activities  related to inward & outward movement of materials

Ø  Maintaining all records related to PO, GRN, Bills/Challans, Gate Pass ,preparation of GRN and forwarding the same to the concerned division for posting in the inventory system

Ø  Verification of goods received as per the specification/PO

Ø  Dispatching the materials to the respective site without any delay.

Ø  Maintaining Stock verification records and stock records on monthly basis.

Ø  Maintaining Stocks Location wise, Group wise, Model wise and arranging/Issuing stocks according to FIFO/LIFO method.

Ø  Stock reconciliation physical Vs system stock and physically checking the materials on a  monthly basis.

Ø  Responsible for Inventory Control

Ø  Handling loading and unloading Labours

Ø  Monthly stock statement to be submitted  to finance department.

Ø  Carrying out cycle count of stocks, auditing of stock accuracy to achieve inventory accuracy

Ø  Analyzing  slow moving and obsolete items, excess and shortage stocks

Ø  Handling Customer Queries

Ø  Preparing Day to Day reports,attending phone calls and resolving customer issues (non technical) and handling emails and customer escalations.

Ø  Ensuring the materials are located in the stores with proper identification.

Ø  Stock checking procedures are maintained as per the inventory policy.

Ø  Preparation and presentation of stores related reports

Ø  Managing of material flow and processes as per standard

Ø  Coordinating with other divisions to get the purchase order from the customer in order to facilitate quick and timely delivery.

Ø  Receiving and checking the material consignment arrived via sea and air freight services, receiving all in coming items as per quality and quantity, against freight documents.

Ø  On request from various sales outlets, I’m creating inter transfer documents through which I can send the newly arrived items for display.

Ø  Taking print outs of delivery notes sent by the division through the software system.

Ø  Arranging the delivery in case of emergency request from the customer.

Ø  Emailing daily dispatch details to all divisional managers.

Ø  Coordinating with  various divisions matters regarding material arrival, delivery dispatch and also forwarding the original delivery  note and other documents to the concerned divison.

Ø  I’m responsible for arranging the payment of delivery charges to the freight forwarder in case of consignment coming via airlines

Ø  Clearance of scrap as per company procedure

Ø  As a team member of warehouse division, I’m  also responsible for reserving the stocks in the system that are meant for export on the instruction from the concerned division

Ø  Arranging of packing materials and stationaries by coordinating with the purchase department.

Ø  Maintaining petty cash  and daily attendance register

Ø  Attending the meetings with the auditors along with my boss and giving clarifications to their queries.

Ø  Issuing items against authorized documents and requisition only.

Ø  Maintaining records of all receiving and dispatching of goods, stores area & ensuring that the items are placed in a proper and orderly manner.

Ø  Coordinates and participates in physical stock verification on year-end.

Ø  Visual inspection of physical stock and damages in stores on daily basis.

Ø  Reporting the details regarding all incorrect and damaged items to the warehouse manager.

Ø  Trains the stores assistants regarding the procedures to be followed in executing various jobs and properly delegating various stores jobs to the assistants.

Ø  Preparation of MIS report on monthly basis such as space occupancy report.

Ø  Closely monitoring with the concerned division on the shortage, damaged and rejection of materials.

Ø  Monitoring the fleet of vehicles with the help of stores supervisors and reporting any repair work to the human resources department in order to get the vehicle repaired. In our company human resources department is responsible for the repair work of vehicles.

Ø  Monitoring warehouse  hygiene,report any safety hazards to the logistics head.

Ø  Preparing the daily dispatch report and maintaining all the documents required for dispatches & stock receipts.

Ø  Ensure that all the material received are updated in the system on  a daily basis.

Ø  Supervising and  arranging of the goods in  brand wise, style wise and size wise in the racks.

Ø  To oversee the documentation regarding the GRN  of all accounted goods (receipt and returns) are sent to accounts department.

Ø  Oversee the stock control and keeping the stock control systems updated.

Ø  To plan that work is completed in the stipulated working hours

Ø  Attend warehouse review meeting to measure the performance and discussing the issues/problems faced during the warehouse operations.

Ø  Motivating, organizing and encouraging the teamwork within the work force to ensure that  the productivity targets are met.

Ø  Ensuring that the customer signature is  embossed on all the delivery notes and other stores delivery documents.

Ø  Preparation of return inward vouchers for all the incoming materials coming back to the stores  from the customer.

Ø  Ensuring that the physical stock verification is done every quarterly and passing adjustment entries to correct book stock in order to match the figure with the physical stock.

Ø  Ensuring smooth functioning of the Office / Warehouse & maintenance of office and sending the monthly expense claims to accounts on time.

Ø  Placing purchase request for medicines required for the first Aid box, pantry and stationary items.

Ø  Managing the store that includes supervision of misc. report, inventory control, stock update and keep the proper accounting in all respects.

Ø  Co-ordination of various jobs with head office, purchasing and all other concerned divisions.

Ø  Preparing of various stock statements as per head office requirement such as monthly stock statement.

Ø  Checking physical stock position as per main stock ledger.

Ø  Maintaining all types of warehouse records and material tracking system in warehouse

Ø  Organizing daily and monthly physical stock verification and matching with book-stock in line with company requirements

Ø  Reporting any plumping, electrical and A/c  problems to the maintenance department.

Ø  Visual inspection of stock received for damages

Ø  Coordinating with the sales team for priority dispatches.

Ø  Ensuring that the necessary steps are taken for replacing the damaged items which are given to the customers.

Ø  Verifying delivery address, phone number for individual customers and verifying any commitments given to individual customers and dealers.

Ø  Arrange the packing team to pack the product as per the order.

Ø  Picking the material as per the part code mentioned in the delivery order.

Ø  Clarify the shortage and excess of material.

Ø  Ability to recognize the product as per the requirement  and delivering within time.

Ø  Communicating and coordinating between Executives and operational heads.

Ø  Handled virtual store locations

Ø  Preparing barcode stickers for sticking on the materials to be dispatched to our B2B customer.

Ø  Monitoring zone level (within warehouse) inventory, suggesting & implementing corrective actions on same.

Ø  Monitoring the stores operation by handling stores records and documentation, tracing material transactions using sage accpac, maintaining stock integrity.

Ø  Ensure that all inventories are handled and managed with proper care to achieve a high level of inventory accuracy.

Ø  Ensure warehouse floor management to optimize space utilization for proper stock rotation and have perpetual stock audit to ensure nil variance.

Ø  Analyse the situation, and solving  a wider range of difficult to complex administrative issues.

Ø  Maintaining smooth inter-departmental relationship

Ø  Receiving and storing of purchase returns and defective goods

Ø  Coordinating with the service department regarding replacement of materials under warranty. I prepare inter transfers to the service department for making emergency material replacement for the customer, there by contributing to the process that increase customer satisfaction.

Ø  Recognized for excellent performance during performance appraisal.

Ø  Contributed as a member of the warehouse team to win the best performing division  award with in the company

Ø  Maintain good rapport with all customers and employees.

 

2

Company       :  Ritz Carlton Hotel Company LLC, Bahrain

Duration        :  June 25TH 2007 –  Oct 31st  2009

Designation  :  Supervisor – Engineering Stores

Job Responsibilities:

Ø  Ensuring day to day operations of the stores function are carried out in a safe, efficient and cost effective manner

Ø  Maintaining the records pertaining to material receipts and consumption.

Ø  Stock checking procedures are followed  as per the company policy.

Ø  Preparation and presentation of stores related reports.

Ø  Periodic stock verification and reconciliation and maintaining minimum and maximum stock level and also conducting physical stock verification on year end.

Ø  Managing of material flow and processes as per standards followed by the company.

Ø  Coordinating with all departments for consolidating relevant documents required for the  processing of the documents required for suppliers payments.

Ø  Coordinating with the purchasing department for getting the  purchase order.

Ø  Receiving and checking the new spare  parts and reconditioned parts arriving  through sea and air consignment, as per quality and quantity, against the delivery note provided by the supplier.

Ø  Creating new item codes ,item name and description under different item categories mentioned in the inventory system maintained by the company.

Ø  Creating store transfer  requisition  for items requested by various departments and technicians working in the engineering department.

Ø  Parts arrangements in proper location inside the stores every day.

Ø  Attending  meetings with the Auditors to answer their queries regarding store operation.Placing of items according to  serial number, item code, item category and location wise to all the stocks.

Ø  Issuing items against authorized documents and requisition only.

Ø  Maintaining records of all incoming and outgoing items.

Ø  Maintaining stores area & items are  kept in a proper and orderly manner.

Ø  Visual inspection of physical stock for damages in the stores on a daily basis.

Ø  Preparation of reports concerning all incorrect and damaged items  and submitting it to the  head of  engineering dept.

Ø  Trains and directs the work to stores assistants.

Ø  Preparation of MIS report on monthly basis

Ø  Closely monitoring with purchase team on the shortage and rejection of materials.

Ø  Managing the overall store and purchasing  activities and budgeting.

Ø  Carrying out inventory / warehouse management of equipments; replenishing stock items by raising purchase request.

Ø  Maintaining the stock of material without any variance by conducting stock verification

Ø  Ensuring implementation of FIFO, Quality Systems & other requirements in stores.

Ø  Maintaining stock records on monthly basis; implementing stores system by monitoring material movement in stores.

Ø  Providing monthly report to Superiors on monthly basis.

Ø  Responsible for all the filing jobs of the stores in a systematic manner.

Ø  Oversee the stock control and keeping the stock control systems updated.

Ø  To ensure that the work is completed within the stipulated working hours.

Ø  Maintaining stock verification records

Ø  Arranging/Issuing stocks according to FIFO/LIFO method.

Ø  Co-ordinate with purchase department for clearance of purchase order.

Ø  Deal with the suppliers of the material.

Ø  Updating of all store related documents

Ø  Monthly stock statement to be submitted to the finance department.

Ø  Carrying out cycle count data processing, auditing of stock accuracy to achieve inventory accuracy and investigating causes of inventory inaccuracy.

Ø  Analyzing  slow and obsolete items, excess and shortage stocks

Ø  Attending phone calls and handling emails.

Ø  Ensuring that the materials are located in the stores with proper identification.

Ø  Ensuring Vendor stock receipts / GRN are accounted to book stock in time.

Ø  Ensure that the  physical stock is verified  every quarterly and  adjusting  entries are entered in the system in order  to correct the  system  stock . This process also involves taking approval from the management for passing the adjusting entries to correct the system stock.

Ø  Handling of petty cash and sending the monthly expense claims to accounts.

Ø  Ensuring that all operational needs of the technicians  are met.

Ø  Preparing material receipt notes on a daily basis.

Ø  Submitting purchase request  with all the supporting quotations  to the purchasing department in order to get approval from the senior management and prepare the purchase orders duly signed by the management.

Ø  Sending product enquiries to various suppliers and follow up with the suppliers for getting price quotations.This job also involves price negotiation in order to get the best price from the supplier  and  it lead to significant financial cost savings to the company.

Ø  Keeping all records of spares for plant machinery and vehicle.

Ø  Planning  and co-ordination with various departments  for receiving and issuing of materials in an optimum way.

Ø  Setting of minimum and maximum stock level of various items in the inventory in order to ensure the availability of materials on demand.

Ø  Maintaining all types of store records including statutory records(duplicate copy of engineering related maintenance contract).

Ø  Visual inspection of stock received  for damages and raising claims wherever applicable.

Ø  Proper storing as per stacking norms.

Ø  Follow up with the purchasing department for  the  timely processing of purchase orders.

Ø  Fax the purchase orders  to the suppliers and follow up with the supplier to get timely delivery of various engineering items.Maintaining good relationship with the suppliers.

Ø  Conducting  market study in  order to get  new suppliers – the objective of this job is to increase the supplier base of the company.Arranging timely payment for the outstanding invoices of the suppliers in order to maintain a good business relationship

Ø  Abiilty to handle any stores activities assigned by the department head.

Ø  Preparing of monthly stock statement

Ø  Coordinating with the receiving clerk  of the accounts department to issue credit or debit note for the items received short or excess.

Ø  Reconciliation of sundry debtor and creditors account

Ø  Submitting daily stock report & month end stock statement to the account department

Ø  Conducting monthly inventory review meeting.

Ø  Issuing of materials,(As per the issue slip, through stock transfer note for internal use).

Ø  Improved the inventory accuracy level to 95% through proper inventory count & control.

Ø  Material procurement for all category of items as per project request.

Ø  Follow up with the suppliers for timely dispatch of materials.

Ø  Ensure that all inventories are handled and managed with proper care to achieve a high level of inventory accuracy.

Ø  Ensure that all stores safety and security precautions and measures are being complied with at all times.

Ø  Material planning and scheduling for different items, and interface with foreign/local vendors for the timely purchase of  materials.

Ø  Ensures timely submission of reports to the finance department regularly.

 

3

Company         :   AL-AIN ROTANA HOTEL, Al Ain, United Arab Emirates

Duration         :   23rd May 1999 –  June 23 2007

Designation    :  Store keeper / Engineering Secretary/ Job Controller

Job Responsibilities:

Ø  Managing  day to day operations of the stores functions.

Ø  Maintaining the records pertaining to material receipts and consumption

Ø  Stock checking procedures  are  followed  as per the company policy.

Ø  Preparation and presentation of stores related reports

Ø  Periodic stock verification and reconciliation.

Ø  Maintaining minimum and maximum stock level

Ø  Coordinating with the purchase dept to get timely delivery of items from the suppliers.

Ø  Receiving and checking the new spare  parts

Ø  Creating store transfer  requisition  for items requested by various departments and technicians.

Ø  Parts arrangements in proper location inside the stores every day

Ø  Attending store audits and answering queries raised by the auditors.

Ø  Receiving all in coming items as per quality and quantity, against the delivery note provided by the supplier as well as the purchase order of the company.

Ø  Arranging all the items in proper locations, storage and preservation with proper identification.

Ø  Coordinates and participates in physical stock verification on year-end.

Ø  Reporting all incorrect and damaged items to head of  engineering dept.

Ø  Oversee the stock control and keeping the stock control systems updated.

Ø  To plan that work is completed in the stipulated working hours

Ø  Maintaining all records related to stores administrative work.

Ø  Maintaining stock verification records, aranging/issuing stocks according to FIFO/LIFO method.

Ø  Physically checking the material stock on a  monthly basis.

Ø  Monthly stock statement to be submitted to the finance department.

Ø  Analyzing  slow and obsolete items, excess and shortage stocks

Ø  Inventory management softwares like FIDELIO( HOTEL MANAGEMENT SOFTWARE) and FBM(FOOD ,BEVERAGE ,MATERIALS) were used in my day to day work.

Ø  Ensuring that purchase orders raised for materials and spares are accurate and as per the requirement of the company.

Ø  Keeping all records of spares for plant and machinery

Ø  To ensure adherence to quality systems & practices.

Ø  Maintenance of Material Stock Register / Transfer Register

Ø  Able to handle stores  & related activities as assigned by the Head

Ø  Follow up with the suppliers for the timely delivery of items.

Ø  Handling all incoming and outgoing correspondence of engineering department .

Ø  Drafting of letters & emails for day to day general administration, upkeep and maintenance of office.

Ø  Monitoring  daily attendance of the staff and preparing the monthly attendance summary and sending it to finance dept.

Ø  Providing  both clerical and administrative support to the chief engineer in order to run the engineering department smoothly.

Ø  My day to day job also include word processing, copy typing, letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings/appointments and organising travel for staff.

Ø  Used  a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, etc.to produce correspondence and documents, devising and maintaining office systems.

Ø  Attending meetings, taking minutes and keeping notes, liaising with staff in other departments and with external contacts, ordering and maintaining stationery and equipment supplies.

Ø  Organising and storing paperwork, documents and computer-based information, photocopying and printing various documents.

Ø  Document control for sensitive documents like engineering drawings.

Ø  Responsible for receiving all written maintenance request and telephone maintenance request for various kinds of job.

Ø  Distributing the job request to technicians according to the trade, ensuring that  the job is completed within reasonable time.

Ø  Maintaining the job register to record the day to day maintenance jobs that are done by the department .

Ø  Preparing a summary report of the total number of jobs done for a particular month in each trade and  responsible to report any backlogs in jobs to the chief engineer.

4

Company       :  UNIVERSAL INSTITUTE OF INFORMATION TECHNOLOGY,

Kannur District, Kerala State, India

Duration         :  8th November 1998 to 18th May 1999

Designation  :  Software Instructor

Job Responsibilities:

Ø  Engaged classes for students preparing for ‘A’  level examinations

Ø  Also taken classes  for Information technology subject at the graduate level.

 

5

Company       :  NATIONAL INSTITUTE OF ENGINEERING TECHNOLOGY,

Kannur District, Kerala State, India

Duration        :  18th March 1996 to 25th December 1996

Designation  :  Faculty for Computer Studies.

Job Resposibilities:

Ø  Have taken computer classes  for  course in MS-OFFICE,Foxpro,’C’ Lnaguage.

Ø  Have taken classes for Information Technology subjects for Engineering diploma students.

 

 

 

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Written by
2018-10-31

Vishwanath ***** ******* ******* ********* *****

Techno functional Project manager, experienced in handling complete cycle of product development, deployment and customer support, involving globally distributed stakeholders.

·    Ability to work with any team composition; trainee to veterans. Tech savvy and hands-on.

·    Experienced with on-premise, cloud and mobile products.

·    Work domain- Business Intelligence (Analytics & Reporting products) and GRC.

·    Overall 14+ years of IT experience including project management of 4+ years.

·    Practicing Scrum over 7 years, implemented agile in new teams (3 years of scrum master role)

·    Vast experience covering Customer support, Partner engagement, Product management, Test automation, QA and Development.

·    Worked with Global level teams – product development and cross functional (co-ordinate between Services teams, R&D, UX team, Dev architect, QA, Partners, Sales & Customer support teams)

·    Actively involved in building product roadmaps

 

EXPERIENCE DETAILS:
Program Management, MetricStream (2015-2017)

·     Responsible for managing requirement & project delivery for new feature development and technical support for assigned customer accounts.

·     Successfully delivered multiple customer projects in parallel, involving new feature development, bug fixes and product upgrades.

·     Lead org wide team building activities, active contribution to innovation.

·     Managed dynamic team of developers and QA members, introduced Skill development and training plans.

·     Implemented agile practices with new teams, with process adaptation to consider practical operational needs.

·     Created various agile templates to ease and facilitate scrum practice. Advocated agile to other teams in the LOB.

·     Customer engagement and support calls involving customers on various business domains.

·     Contract review and interpretation to device support strategy and customer onboarding

 

Product Management, SAP Mobile BI, SAP Labs India Pvt Ltd (2013-2015)

·     Maintained customer interactions and design thinking workshops for product requirements on SAPBI Mobile

·     Experienced in creation of product backlogs, SWOT analysis, drafting Product roadmap based on the customer input analysis.

·     Created user stories, elaboration of features to the team and ensuring product development is in-line with market and customer expectations.

 

 

Customer Support / Partner engagement SAP Labs India Pvt Ltd (2011-2013)

·     Spearheaded handling of customer queries on the product, including escalations and driving customer adoption.

·     Customer calls to de-escalate issues involving global stakeholders and customers. Streamlined incident management (customer tickets), best practices for customer communications.

·    Co-ordinate with partners and development teams for prioritizing and delivery of fixes to customers. Also acted as scrum master to manage development team during this time.

·     Implemented best practices in tracking customer incidents and team communications.

 

Development & QA roles, SAP Labs India Pvt Ltd & others (2000-2011)

·     Worked as developer on IOS and created SAP BI mobile app POC for iPHONE.

·     Java and dotNET versions of Businessobjects WebIntelligence product

·     Scrum master for product development team, optimized development practices including unit test framework. Active part in continuous integration process with product builds.

·     Managed SDK test automation team to create end-to-end automation framework with nightly run including installation, execution, result management and failure alerts.

·     Managed Product standard testing for few product releases (complete range of non-functional requirements)

·     Site champion for global implementation of new version of tool (NextGen CSS) for customer message handling and delivery of fixes with up-port to multiple development streams that are prevailing due to SAP’s product support policy.

·     As a Test architect, implemented various Quality processes in teams, driving Test strategy and test automation to ensure high quality delivery of the product.

·     Maintained Quality metrics, driving CAPA (corrective and preventive actions).

·     Automated various day-to-day processes using VBA macros

·     Worked on building automation scripts using Shell and awk for data processing and test automation in i2 technologies.

 

 

AWARDS AND RECOGNITION:
·     VP award for customer defects management – For bringing down escalations, maintaining repository of customer test reports, enabling support teams to handle escalations better

·     Various Customer appreciations – for working closely with various stakeholders to enable solution go-live.

·     ‘Avatar’ program award for contribution on Innovation

·     Team award for Product delivered with Best Quality

·     Development center level award as True team player

 

EDUCATION:
·     MSc IT, Kuvempu university, Mysore

 

CERTIFICATIONS:
·     PMP : Recently passed PMP exam with ‘Above Target’ score (new syllabus 2018)

·     CSM : Scrum Master accredited certification

·     DataScience : DataScience modules from UPGRAD learning

·     Cloud : IBM Cloud essentials (Bluemix & Cloud foundry) certification

·     DevOps : IT Automation certification by Google

·     Block chain : Block chain essentials & foundation developer course by IBM

 

TECHNICAL SKILLS:
·     Well-versed with Linux, Shell scripts, worked on all Unix platforms, PERL & awk scripts

·     Basics: J2EE, java script, C++, ASP.NET, VBA macros, C#, Objective-C, Jenkins, Github, Sqlplus, Oracle

·     Microsoft Projects, Excel and PowerPoint for project management and reporting

·     Automation tools – Silk test & Selenium.

·     DevOps – Ruby with Chef, Docker, Prometheus monitoring (Coursera certification)

·     Landscape setup involving clustered setups, apache, Tomcat, Jboss, weblogic, websphere & other appservers

·     Analytics, Data warehousing and ETL tools (SAP Business Objects), Bigdata workshop, Python, Cloud essentials, Blockchain essentials and foundation developer courses, SAP CRM for incident management

 

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Written by
2018-08-03

Gaurav ***** ******* ******* *****

Objective | Summary | Experience | Education | Achievements I Skills

Highly accomplished result-Oriented Leader, Team Player and Strategist with 18 year experience in Successful Business Development.

Summary:

I credit my success to my two greatest strengths, I’m smart and I work hard. The results have been a successful 18 year career wearing a variety of hats. I have excelled as both a worker and a manager.

As a marketer I have done it all:
Business development, budget management, cross-sell, market research, product development and much more.

Finally, I feel my track record of Role promotions speaks to the quality of my work – Indian School of Petroleum & Energy (Manager Business Development- current job), Eeco India Ltd.  (Business Manager – 2 Yrs.),  ICICI Pru Life. (Sales Manager, Bancassurance– Ahmedabad & Gandhinagar Zone, Gujarat). Yes Bank Ltd. (Branch Sales Leader, Direct Sales) and most of my previous employers are still ready to utilize my services.

Experience:

Jul 2017- Present     | General Manager |Testo Global Laboratories

 

·         Taking care of business operation & expansion from scratch, opened 5 branches in one year and full experience of getting NABL accreditation for the lab.

·         Chalking our expansion plans and execute them.

·         Identifying new business areas and preparing business cases for investors.

·         Identifying & developing new business areas and markets for companies in Textile, Chemical, Power Plants, Coal Importers etc.

·         Keeping track of business opportunities through government tenders and other sources.

·         Setting up new branches at various location.

·         Hiring of staff for various position.

·         Identifying vendors and service providers for various required services.

·         Day to day monitoring of various labs and ensuring correct communication of reports with client.

·         Making strategies and putting in place with the sales team, ensuring achievement of results on individual and team basis.

·         Operation the head office as a Profit Centre.

 

Aug 2011- May 2017 | Manager – Business Development |Indian School of Petroleum & Energy

(A sister concern of University of Petroleum & Energy Studies, Dehradun)

·         Identifying & developing new business areas and markets for companies in Power, O&G Energy, Transportation, IT, Infrastructure, Mining etc. sectors.

·         Keeping track of business opportunities through government tenders and other sources.

·         Liaison with government, PSU and private companies for various business opportunities.

·         Keeping track of various sectorial conferences for business networking.

·         Growing and retaining existing client accounts by presenting new collaborative opportunities with companies

·         Identifying potential clients in various target sectors, and the decision makers within the client organization.

·         Meeting & presentation with the key decision makers like MD, CEO, VP & Technical Heads etc.

·         Researching and building relationships with new clients

·         Developing business plans and applying strategies to achieve the same.

·         Developing & customizing products per client needs.

·         Identifying experts to deliver various programs through strong networking activity.

·         Account management of existing clients.

·         Overall monitoring & delivery of the program.

·         Billing & collection

·         I have developed close networking and business ties with Technical as well as HR departments of companies for business.

·         I have strong network in the Power sector companies of following states – Gujarat, Maharashtra, Assam, WB, Kerala, Karnataka, Andhra Pradesh, Rajasthan, Madhya Pradesh, Punjab, Haryana, Orissa, J&K, Delhi.

Few Key Clients:

L&T Group, GSPC, GSPC Gas, Gujarat GAS, Shell Hazira, Accenture, Adani Group, Torrent Group,  ABB, Alstom, GNFC, GSFC, IOCL etc.

 

May 2009- Aug 2011                   | Business Manager |                                        Eeco India Ltd.

·         Handling half of Gujarat state for the Distribution of CNG Kits.

·         Hiring of manpower.

·         Training and Grooming of team.

·         Defining the marketing strategy and implementing different systems.

·         Locating the right Dealer for smooth sales of our product.

 

Aug 2008-Mar2009                    | Sales Manager B&A |              ICICI Prudential Life Insurance

·         Handling 102 branches of Bank of India for Ahmedabad and Gandhinagar.

·         Handling direct reporting team of 23 FSC and FSM.

·         Maintaining relationship with Branch Manager and other staff members of Bank of India.

·         Reporting in Area Sales Manager and Zonal Manager of Bank of India.

·         Allotment of Branches to FSC as per the capacity to ensure maximum productivity.

·         Grooming and training the team.

 

June 2007 – July 2008               |   Branch Sales Leader |                                  Yes Bank Limited

Achieving Sales Target (Life & General Insurance)
Achieving Mutual Fund Targets
Handling a  Team of 6 Executives to achieve sales targets
Risk Management
Overall Branch Business Development through Customer Retention.
Feb 2006 – May 2007            |   Associate Sales Manager |                              Yes Bank Limited

 

·         Achieving the desired performance level & specified targets in a stipulated duration by capturing the potential market.

·         Maintaining long-term customer relations through appropriate customer orientation & quality services.

 

Dec 2004 – Jan 2006               |   Relationship Executive |                                          HDFC SLIC

Working in co ordination with HDFC Bank Branch.
Establishing and retaining relationship with HNI clients of the Branch.
Giving training to HBL Global team.
Achieved 180% premium collections against the given target for the last financial quarter.
Feb 2001 – Nov 2004                       |   Assistant Manager |                             Advent International

·         Hiring and training executives for sales on commission basis.

·         Handled sales team of 15 representatives.

·         Training and motivating the team for sales targets.

Education:

Master’s in Business Administration (Oil & Gas Management)

University of Petroleum & Energy Studies, Dehradun
Bachelor of Commerce

Dr. B.R. Ambedkar University, Agra, UP.
Higher Secondary Certificate Examination [Science]

U. P. Board Allahabad
Secondary School Certificate Examination

U. P. Board Allahabad
Achievements:

Doubled the annual business in the first year of joining in Indian School of Petroleum & Energy.
Achieved the best performance award for achieving highest regular premium in ICICI Pru life.
Considerable achievement of “Certificate of merits” during the entire duration in Yes Bank Ltd.
Successful in achieving “Cruise to DUBAI” contest for Oct, Nov, Dec quarter in Yes Bank Ltd.
Successful in achieving “Cruise to COLOMBO” contest for AMJ quarter in Yes Bank Ltd.
Skills:

Sales Specialist – A proven closer and a successful trainer in sales strategies and techniques.
Management Veteran – Successful manager of Teams and Departments. Good at creating a work environment that is both fun and successful.
Highly positive and self-motivated, friendly and accessible, initiating easy connect with people
I am Confident, articulate and have excellent communication skills
Computer Guru – Expert in day-to-day use of hardware, and software. Strong understanding of technology and how to use technology within a company to complete tasks and reach goals.
I am Excellent in Networking, Negotiation, Persuasion, Prospecting, Public Speaking, Research, Writing and Influencing Skills.
I have a flair for rapport building with existing and new clients, sustaining and building relationships both externally and internally
Problem Solver – Good at finding the best way to complete the most important tasks.

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Written by
2018-05-10

Shanker ******** ********** ************

 

PROFICIENCY FORTE – For resume call 9910612773

Senior management customer operations professional with 19 years of experience in senior leadership roles across diverse organizations. Strong and proven track record of delivering profitable growth in highly competitive markets, developing and implementing strategies for new services. Exploring challenging managerial assignments with a professionally managed organization

Expertise In
________________________________________

Customer Service Delivery

P&L Accountability / Management

Resource Planning & Management

Team / People Leadership

Business Development

Channel Management

Services Sales Planning / Enablement

Business Innovation & Agility

Continuous Service Improvement

Innovation & Capability Growth

Process Simplification & Re-Designing

Cost Reduction Strategies

Performance Management

Productivity Optimization

Collaboration & coordination

Retail Operations

Leadership Strengths & Highlights
________________________________________

 Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning.

 Excellent track record in envisioning & leading revenue and growth initiatives grounded solidly on business and economic value; successfully designed & implemented technical solutions, delivering a strong ROI.
.
 Strong background in implementing strategic initiatives, developing market penetration techniques, competition/ market analysis; evaluating market response/ requirements to be communicated to various teams for accomplishment of business goals.

 Adept at setting up an effective distribution & channel network for enhancing market penetration across the target market segment. Guide distribution teams in effectively closing identified business deals with potential revenue impact.

 Proficient in various operational aspects of telecom post paid operations as well as service quality parameters aimed at enhancing client satisfaction

 Proven expertise in seamlessly collaborating with ‘C’ level executives, senior management, stakeholders, business partners, customers and team members to deliver responsive and quality strategic, operational and business outcomes.
.
 Proactive decision maker, having practical management style and excellent skills in management of people capability including performance management, succession planning and recruitment; adept at leading large teams to maximize productivity.

Professional Experience
________________________________________

Binary Teletech, Bangalore Aug 2013 onwards
DGM – Customer Service Delivery

Key Profile:
• Conceptualizing customer services strategies based on extensive analysis of service operations and market dynamics, monitor Operations of after sales customer Support Structure and its performance.
• Monitoring overall functioning of processes ensuring compliance to the agreed SLA levels.
• Assessing customer feedback, evaluating the improvement areas & providing critical inputs; advocating process compliance via regular review meetings.
• Evaluation of customer engagement quality and service delivery parameters.
• Accountable for first time resolution at front end and backend through driving improvement towards quality parameters and C-Sat scores.
• Instrumental in evaluation and analysis of customer service ratings and draw an action plan to improve satisfaction scores.
• Focus on identification and incorporation of new products in the market to enhance the product portfolio as well as maximizing brand awareness through designing of monthly and seasonal leaflets.
• Manage a customer service team that encompasses logistics support, auditing duties, data analysis, and customer complaints.
• Collaborate with various support teams for frequent training and development of customer interfacing Staff.
• Setting a clear directive and deploying strategies focused towards high customer service standards.
• Accurate reporting of customer service standards through MIS reports and audits.
• Incorporation of best industry practices to ensure sustained growth and service Standards.
• Collaborate with internal & external teams in effectively implementing channel marketing programs, set up loyalty programs for trade & channel partners.
• Capability to work with large teams of senior level professionals and directly reporting team and ability to communicate at multiple levels with both customers and colleagues.
• Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Enterprise Impact:
• Consistently Increased customer Service and Quality Scores by 12%.
• Rated high for accomplishing 18% enhancement in Overall Department Operational Efficiency.

Idea Cellular, Bangalore May 2005 –Jul 2013
Manager – Service Delivery ~ Feb 2009 – Jul 2013

Key Profile:
• Collaborated with various support teams in roll out of “My Idea” and “Idea Point” service centers across the circle leading to opening 147 service centers across the circle in a span of 1 year.
• Defined service standards, policies in compliance to KPIs. Organized training sessions for field engineers and area managers for maintaining seamless operations.
• Resolved technical updates /issues in coordination with customer service & factory (Quality/R&D).
• Focused on planning, development, implementing & controlling in compliance to revenue and cost parameters.
• Assisted in the service operations team for providing proactive solutions & enhancing operational efficiencies.
• Conducted operational audits for ensuring compliance to Total Quality Management parameters for maintaining positive customer satisfaction index.
• Planning & execution of customer life cycle management therapies, to arrest churn levels of customers. Providing quality customer support by ensuring first contact resolution to them.
• Strategizing and managing churn control activities, both proactive and reactive. Day to Day monitoring of involuntary and voluntary churn control activities.
• Managed roll out of 3G products & services across various service centers; rolled out MNP across service centers in Karnataka.
• Interacted with Zonal Regional Managers for effectively resolving business as well as operational issues
• Built/maintained productive business relationship with existing clients and prospects for identification / development of internal and external commercial opportunities.
• Implemented initiatives like loyalty program, service camps and customer meets to enhance growth in walk in/conversion rates.
• Worked on standardization of systems through evaluation of department operational and corporate standards.
• Monitored/managed inventory management systems within the area with focus on slow moving and non moving products.

Enterprise Impact:
• Rated high for consistently maintaining partner profitability targets at over 95%.
• Significantly enhanced CSAT scores by implementing First Time Resolution in operations.
• Accomplished good rating by third party survey for customer experience at Service Centers.

Manager – Channel / Corporate Receivables and Fraud Management ~ Jan 2006 – Jan 2009

Key Profile:
• Evaluated & optimized credit limits to prevent exposure and fraud for enhancing organizational bottom lines.
• Focused in enhancing client satisfaction by implementing effective SLA based query resolution and consistently rendering qualitative service delivery.
• Guided team members in identifying & evaluating new and cost effective modes of payment and billing.
• Set up & managed robust Fraud Management system to minimize revenue leakage.

Enterprise Impact:
• Successfully implemented priority-based customer service module for effectively resolving issues of premium corporate customers.
• Assessed credit limits to acquaint on client billing and payment patterns.

Assistant Manager – Credit Control ~ May 2005 – Dec 2005

Key Profile:
• Managed implementation of Grid Based credit limit assignment as well as setting up Contact Point Verification for the state of Karnataka.
• Ensured smooth functioning of fraud management systems and pre-check alarms as well as seamless agency operations.
• Focused on enhancing credit limits for customers in IR location based on eligibility criteria.
• Collaborated with sales department for identifying delinquent customer groups and negative areas. Enhanced operational efficiency by automating the FMS system.
• Optimized resource utilization through decentralization of team responsibilities across areas of operation.

Enterprise Impact:
• Acknowledged for optimizing revenues through effective monitoring of Red Alert Customer Groups and IR locations.
• Successfully reduced suspension percentage through Bills Review and reduced Red Alert Cases by 30%.
• Enhanced first bill payments by 23% and corporate receivables by 14% through optimized usage of Fraud Management Systems.

Convergys India Services Ltd., Bangalore Feb 2004 – May 2005
Team Manager

Key Profile:
• Optimized resource utilization and streamlined processes to enhance operational efficiency / departmental profitability.
• Guided team members in effectively resolving critical cases with potential business impact based on pre-defined quality parameters.
• Assessed skill gaps of team members and organized skill enhancement sessions for improving individual skill sets.
• Implemented various internal controls and improvement initiatives based on operational or business requirements.
• Maintained updated records related to day to day business transactions and action taken reports.

Enterprise Impact:
• Exceeded call quality score consistently averaging > 90%.
• Implemented caller authentication procedure to ensure complete customer confidentiality.
• Reduced the abandoned statistics by 6.8%.

Previous Assignments
________________________________________

Officer – Credit Control &Risk Management | Tata Teleservices Ltd, Bangalore Mar 2003 – Feb 2004

Associate Executive | Radio Shack Canada, Toronto (Canada) May 2001 – Dec 2002

Business Consultant | Premier Systems, Toronto (Canada) Mar 2000 – Oct 2000

Technical Support & Billing | JT Mobiles Ltd., Bangalore Aug 1996 – Mar 2000

Academics
________________________________________

Education

• BA (Economics & Statistics), PSG College of Arts, Coimbatore in 1994.

Professional Enhancement
• Diploma course in Oracle 8i and Visual Basic 6.0.
• Diploma Course in Web Designing (well versed with Adobe Illustrator, Adobe Photoshop, HTML, Digital
Imaging and Macromedia Flash).

Personal Details
________________________________________

• Date of Birth :15th December 1972
• Languages known : English, Hindi, Tamil, Marathi, Kannada
• Nationality : Indian
• Passport Details : L6144538 valid till 2023

~ References Available Upon Request ~

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Written by
2018-05-03

P ********* ****** ******* *** **********

Professional Background: for Senior Manager Mep Coimbatore

Remarkably astute energetic seasoned and innovative professional backed by strong credentials and proven history on time on budget and high quality  project completion, armed with comprehensive skills in establishing and maintaining productive work relationship among cross cultural team members within  the project and with extensive years of experience in Construction Management equipped with high calibers of qualifications in leading all phases of Construction and renovation projects in Residential/Commercial Buildings.

 

Experience Overview:

20+ years(9 years in UAE) in MEP Site Execution | Project Management | HVAC, Plumbing, Fire protection, Electrical systems, BMS, Water Treatment | Erection & Commissioning.

Core Competencies
** Construction Project Administration | Project & Construction Planning | Industrial Infrastructure I Construction Supervision | MEP Systems Installation | Quality Compliance | Project Coordination | Contractor Management | Erection & Commissioning | Team Management | Client/Contractor Coordination | Project Engineering | Project Planning & Scheduling| Co Ordination with statutory Authorities| Compliance with Corporate Health and Safety Management system | Project Monitoring, Controlling & Execution | Site Supervision | Project Specifications & Standard Codes

** Carry out necessary value engineering analysis and provide assurance to Management| Maintaining effective relationship with internal and external customers, consultants, Contractors, sub contractors and Statutory authorities

** Seasoned professional with ability to lead large Industrial Infrastructure projects, multi-disciplinary technical coordination and engineering interfaces during design development and project execution ~

** Skilled in analyzing, identifying and resolving technical project issues, ensuring efficient interpretation of all design drawings and incorporation of quality control procedures in projects ~

** Performance driven team leader with excellent interpersonal skills ,optimally utilizing all channels of communication |Highly effective in working with competitive and stressful situation

Value Proposition

** Adept in managing end-to-end project activities viz. planning & executing MEP program involving contract administration, budget management, resource planning, and procurement with a flair for adopting modern construction methodologies/techniques
** Documented record of strong, decisive executive leadership; proven expertise in coordinating complex projects in a challenging environment and swiftly ramping/completing up projects with competent cross-functional skills and ensuring on time deliverables within pre-set cost parameters

** Persuasive communicator with skills in building consensus and obtaining commitments; successfully dealt with various projects including Hotels, High Rise Buildings etc.

** Well-versed with modern prevalent contractual practices, recruiting contractors, sub-contractors, organizing procurements, interpreting contractual obligations/ rights and evaluating techno-commercial problems and furnishing reports to the management

** Technically inclined professional ensures that the business priorities permeate all component projects; evangelizes program goals with stakeholders in light of their technical alignment with business priorities

Education:

Bachelor of Engineering,(Mech)

First Class Grade=1994

PSG College of   Technology Bharathiyar University Coimbatore-Tamilnadu-India

Post Graduations:

Master of Science (M.S) Consultancy Management,

CGPA-7

Birla Institute of Technology & Science- Pilani- Rajasthan-India

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Written by
2020-07-10

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2025-01-16 0 Comments

Hands on Test Lead

JOB PURPOSE

Plan, schedule, coordinate & execute testing activities

Lead and mentor teams based onshore and offshore.

Responsible for testing of systems to ensure delivery of Quality assured applications to production.

Support Test Manager in upward stakeholder management and day-to-day management of the QA & Test organization

JOB RESPONSIBILITIES

Assist with the planning , Test design and execution for a Functional scrum or Incident fixes stream
Develop Test Strategy, Plans, Status Reporting, Test Readiness Reviews and Test Completion Report as appropriate
Work closely with off-shore team and on-shore team(s) to deliver the functionality on time, cost and quality requirements.
Create data, conduct tests and analyze results to ensure that software meets or exceeds specified standards and /or customer requirements.
Ensure that tests are successfully completed and documented and all problems are resolved
Manage Risks and Issues associated with Testing engagements

Qualifications

Minimum 10 years of Testing experience
Minimum of 5 years of Test Lead experience
Excellent verbal and written communication skills
Strong leadership skills and developed project management skills for multiple projects.
Must have strong analytical skills, reporting and problem solving skills
(Must) Good understanding on SDLC methodology and the different testing streams
(Preferred) Insurance industry and product knowledge
(Preferred) Experience in working with Agile teams

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2024-01-16 0 Comments

Digital marketing&trade with Retailconsumableindustry&TrademarketingExp

Digital marketing&Trade Job Description: The candidate will develop, implement, and manage marketing campaigns promoting the organization’s products and services. The candidate will majorly enhance brand awareness, drive web traffic, and acquire leads/customers. Key Responsibilities: • Develop marketing strategies that align with the organization’s business goals • Manage and execute campaigns across various digital channels, including

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2023-12-17 0 Comments

Business Development Executive

• Generate leads and prospects through outbound calls, emails, and other digital channels.
• Deliver compelling product/service presentations to potential customers.
• Build and nurture strong relationships with prospects to understand their needs.
• Address client inquiries and objections professionally to provide suitable solutions.
• Manage the sales cycle from lead generation for successful closures.
• Collaborate with sales, marketing, and other teams to achieve common goals.
• Maintain accurate customer data and interactions in the CRM system.
• Stay updated on industry trends and competitor activities for better market insights.
• Achieve or exceed sales quotas and targets set by the sales manager.
• Demonstrate excellent communication, negotiation, and problem-solving skills.

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2023-12-17 0 Comments

Retail Sales Executive

Outline of the Job
We are looking for a Retail Sales Executive to provide excellent customer service and sales for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are properly displayed and fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
Requirements and skills
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments

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2023-12-14 0 Comments

Trainer

Trainer – Roles and Responsibilities

1. Look after training logistics

Schedule training sessions
Ensure wider participation of agents in programs
2.Monitor progress of agents on a continuous basis

Seek regular feedback from agents , Sales Managers, Partner and Managing Partner
Ensure that agents follow moral and ethical standards when dealing with clients
Monitor Agent development
3.Update training material

Review present training material
Scan environment
Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs
Ensure that the agents get updated and continuous information on Life Insurance products
Facilitate self development of agents
MEASURES OF SUCCESS:

Participant feedback
Number of days training
Customer survey rating
Pass percentage of agents
Pass percentage of Agents in IRDA exams
Compliance on IRDA requirements
Reduction in training cost
Awareness level of agents on competition

Desired Candidate Profile

Looking for a aggressive and career oriented candidate who can work without time limits.
Learning attitude and want to build a strong career
Age Band : 25yrs to 38yrs
Gender : Any Gender
Minimum 3yr of Training Experience or 5-10yrs of overall sales & training experience from Insurance, Banking & Financial Industry.
Note:

Candidate with career gap also can apply
Candidate with immediate joining have high preference

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2023-12-14 0 Comments

Service Coordinator Incident Management – Multiple Cities

Job Description for Service Coordinator Incident Management – Multiple Cities

Your Role and Responsibilities

  • Follow incident management processes and restore IT services to normal operation as quickly as possible. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Communicating with upper management & customer in case of any service impacting issues. Oversee all aspects of the incident management process, from evaluation to resolution of all IPC (Incident, Problem, Change) components comprised of IT services based on an ITIL framework.
  • An Incident Manager records all issues and helps to design ways to prevent similar problems in the future. He or she will manage technical support teams, create procedures to deal with problems and develop solutions
  • As an Incident coordinator/manager working for a global provider of IT solutions, you will be working within a multi-supplier environment transforming into a SIAM model.
  • The successful candidate will be maintaining overall Major Incident Management process and share the drive critical and complex incidents in every possible means to multi-suppliers, as well as building on the Process maturity during the transformation.
  • Responsibilities:
  • High-level ownership of the technical service restoration plan across all Vendor delivered IT services and the Resolver Group Managers involved in P1 incidents
  • Coordination of technical restoration actions and plans via email, messaging, updating of P1 tickets in ITSM Tool
  • Technical and Functional Escalation where necessary
  • Aim is to reduce restoration time and escalation to Situation Management for P1 incidents
  • Communication via various means including SMS and reporting
  • Plan, coordinate and control the restoration of complex and high impact system problems that occur within the production environment
  • Priorities major incidents and assign tasks to Service Support and Delivery resources as required
  • Act as the central communication point for major incidents – all Priority 1 issues and Priority 2 issues as required
  • Ensures creation of a resolution plan for P1 & P2 incidents
  • Understand and clearly communicate the business impact of major incidents
  • Priorities major incidents based on business impact to the client
  • SIAM Major incident managers are authorized to login into any priority calls during lean periods for their own knowledge gain
  • Develop strong working relationships with support and delivery teams, management and liaise with support areas as required
  • Train and mentor other team members including Service Restoration Managers and Problem Managers in process and techniques used to manage major incidents across all vendors
  • Providing updates / communication to senior management on the status of P1 & P2 incidents

Required Technical and Professional Experience

  • 5+ years of experience in IT Industry
  • Experience in running the MI across all Vendors
  • Excellent communication skills
  • Proven experience as Major Incident Manager & should have ITIL exposure.
  • Proven experience in handling the Bridge calls.
  • Create standardized visual design diagrams of logical infrastructure, including platform, storage, and networking basic information

Preferred Technical and Professional Experience

  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Required Education
Bachelor’s Degree

Preferred Education
Master’s Degree

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2023-12-14 0 Comments

Digital Marketing Specialist

Position Name: Digital marketing specialist, influencer talent manager
Objectives: Successful implementation of the projects, following the agreements with the Customer in conjunction with the Senior Digital Marketing Manager
Tasks:
In coordination with a Senior Digital Marketing Manager, execute the project task and focus on achieving the target numbers by:

Daily coordinating with social media influencers (active hunting, coordinating with the registered influencers, suggesting influencers the right approach, ensuring publications)
Negotiating with bloggers in text format only;
Analyze the influencers results on projects within our Platform
Daily report on the progress of the project
Requirements:
Good writing skills (English + local languages)
High level of communication skills
Self-discipline
Stress resistance
Desire to grow in digital space
Diligence
Preferred skills:
A basic understanding of social media marketing is welcome
Work conditions:
⁃ Remote work

⁃ Rapid professional and career growth;

⁃ Working with famous bloggers

– Mobile phone (smartphone) required

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2023-11-23 0 Comments

Pattern Maker

LRL India Manufacturing Ltd. is looking for an experienced Pattern Maker. As part of our team, you will be required to study blueprints and design models, create paper templates, and design the final pattern for mass production according to our designs.

The pattern maker is expected to have the ability to Craft patterns on woven, jersey, and knit fabrics, according to the western style for both men and women apparels in line with the current western trends. To ensure success as a pattern maker, you should have extensive experience with pattern design, fine motor skills, and a good eye for detail. A top-class pattern maker perfectly translates the ideas of the designer into a reliable and repeatable pattern.

Working Days: Mon to Sat

Working Hours: 9 a.m. to 6 p.m.

Responsibilities:

– Make precise patterns from sketches

-Meeting with product designers to discuss the base design.

-Creating rough-draft templates using computer drafting software and freehand techniques.

-Measuring, cutting, and designing patterns in the material required.

-Double-checking the pattern dimensions and style.

-Sending the initial pattern for a manufacture check

– Inspect quality and make repairs

– Work with design and production teams

– Help source and manage materials

– Track patterns and changes

-Meeting with designers to review the final product.

-Reporting back to company managers

Requirements: 

– 2+ years experience in pattern making

-Strong working knowledge of the garment industry and markets in the USA, UK and Europe.

– Expertise with techniques, construction and patterns

– Attention to detail and quality standards

-Proficient with computer drafting software including CAD

– Knowledge of fabrics and sewing methods

– Willingness to learn new skills

– Ability to communicate and collaborate

– Organized with good time management

-Ability to work to a deadline We are passionate about fashion.

If you have a keen eye for detail and the skills we need, we want to hear from you. As part of LRL India manufacturing Ltd., you will help create quality garments our customers love.

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2023-10-13 0 Comments

Senior Test Analyst – Data Warehouse

Job Purpose

Plan, schedule, coordinate & execute testing activities

Responsible for testing of systems to ensure delivery of Quality assured applications to production.

Support Test Lead/ Test Manager in upward stakeholder management and day-to-day management of the QA & Test organization

Job Responsibilities

Assist with the planning and execution of Testing for a Project or BAU stream
Develop Test Plans, Status Reporting, Test Readiness Reviews and Test Completion Report as appropriate
Work closely with off-shore team and on-shore team(s) to deliver projects to time, cost and quality requirements.
Create data, conduct tests and analyze results to ensure that software meets or exceeds specified standards and /or customer requirements.
Ensure that tests are successfully completed and documented and all problems are resolved
Manage Risks and Issues associated with Testing engagements

Qualifications

Minimum of 10 years of Testing experience
Must have strong analytical skills, reporting and problem solving skills
Excellent verbal and written communication skills
(Must) Experience in Business intelligence and Data warehouse testing preferably in Hadoop Data Hub environment
(Must) Expert in writing SQL queries and testing data flow across the data layers
(Must) Expert in testing data quality, data integrity, data reconciliation and reporting solutions
(Must) Good understanding on Data warehouse data models and creating test scenarios and cases
(Preferred) Insurance (preferably general insurance) industry and product knowledge
(Preferred) Experience in working with Agile teams
(Preferred) Experience in DWH test automation with relevant tools.

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2023-10-13 0 Comments

Senior Test Analyst (Functional Insurance Domain)

JOB PURPOSE

Plan, schedule, coordinate & execute testing activities
Responsible for testing of systems to ensure delivery of Quality assured applications to production.
Support Test Lead/ Test Manager in upward stakeholder management and day-to-day management of the QA & Test organization

JOB RESPONSIBILITIES

Assist with the planning and execution of Testing for a Project or BAU stream
Develop Test Plans, Status Reporting, Test Readiness Reviews and Test Completion Report as appropriate
Work closely with off-shore team and on-shore team(s) to deliver projects to time, cost and quality requirements.
Create data, conduct tests and analyze results to ensure that software meets or exceeds specified standards and /or customer requirements.
Ensure that tests are successfully completed and documented and all problems are resolved
Present business case and support Proof of Concepts on any new Test tools & solutions
Manage Risks and Issues associated with Testing engagements

Qualifications

Minimum 10 years of Testing experience
Minimum of 5 years of Senior Test Analyst experience
Excellent verbal and written communication skills
Must have strong analytical skills, reporting and problem solving skills
(Must) Good understanding on SDLC methodology and the different testing streams
(Must) Insurance (preferably general insurance) industry and product knowledge
(Must) Experience in working with Agile teams
(Must) Experience in managing end to end testing

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2023-09-12

Naukri: Five best Skill for freelancing Naukri and start earning

Naukri: Five best Skill for freelancing Naukri and start earning

In the coming days, large sources of income and employment will be outsourcing or freelancing. Currently, half of the world’s information technology engineers are working in thousands of online worlds. Besides, about two lakh youths in the country are involved in freelancing. These numbers are increasingly increasing. Inspired by their success many of them fall down to freelancing. However, before proceeding to work, it is possible to know which work is more popular or possible for Bangladeshi marketers, it should be well known.

Web Development:

In this period of technology advancement, in addition to the small and big business organizations in the world, almost everyone is slowly leaning towards the Internet in personal and social fields. Everyone wants to have a virtual address. Because, through a website, an organization can establish direct communication with its customers on the one hand, on the other hand, it can easily communicate with their own branches located in different cities or countries and at low cost. The total number of websites currently in the web world is about 65 crore Thousands of websites are being created every day. Designed to create this huge number of websites as well as web development, Good webpage developers need to develop new websites or to develop new websites. That’s why the demand for web development on the local market, including the online marketplace, is increasing.

Obviously, the most demanding and reliable work in popular online marketplaces, including mJOBrr.com,  ODesk, Freelancer, Ilanas, web development. ODesk almost always has more than 10 thousand Naukri in the web development category. Approximately 35 percent of the Elance’s work is web development. Hundreds of Naukri are constantly being added. There are many who are working on web development at ODesk for more than 150 dollars per hour. However, the amount of income depends on how much you can make yourself as a web developer. To be a professional web developer, you must know well about HTML, CSS, PHP, JavaScript, Jquery, MySQL and related topics. Anyone can enter the market of hundreds of millions of web development markets, learning these things well.

Web & Graphics Design:

Draw more attention to draw! Want to do something creative? If you have time, you can start working with computer paint tools, photoshop, Illustrator trees, birds, flowers, fruits, home scenes, anyone’s name or picture. Looking for work in part time or work? Do you want to earn more income in the online marketplace? If you think of the graphics design The graphics design profession is more secure and hassle than other Naukri. The reason for saying safe and uncomfortable is that there is no lack of graphics designers in contrast to other profession. This is a respectable profession. A graphics designer has been able to meet the needs of the customer through using a variety of colors, typefaces, images and animations. The output can be either digital or print. If you can create yourself well then there is no lack of a graphics designer. There is a demand for work in various sectors including interactive media, promotional display, journal, corporate report, marketing brochure, newspaper, magazines, logo design, website design. Why do not I say the local market or the online Naukri marketplace, increasing the amount of graphic design work every time.

According to designer Salaridge, an international organization working with designers, a designer can earn $ 100,000 per year for graphics design or related job or work. As a result, Bangladeshi can earn around Tk 80 lakh. Depending on the graphic design of Bangladesh, deputies in Bangladesh pay 20 to 50 thousand rupees. Bachelor’s degree in Fine Arts can be between one and one and a half million taka. Besides, the design of a logo on the online marketplace is available from five dollars to two thousand dollars. However, if it is more creative in skill, then it can be up to five thousand dollars. In addition to designing a fast page for a website, you can get up to $ 50 to $ 3,000. 99 There are many online marketplaces, such as Designs.com, Freelancer, Odesk, where these works are available. So web and graphics design can be the most useful profession of a freelancer Naukri.


Blogging and Affiliate Marketing:

Although marketplace is not working, one of the main ways to build a career in online Naukri is in Blogging and Affiliate Marketing. Many youngsters from Bangladesh now ensure their smart career through BusanGing and Affiliate. The number of successful buyers and affiliate marketers earning between $ 2 and 10 thousand dollars per month from this sector is also many. Blogging and affiliate marketing are almost the same thing. Both are possible through a website. Not only money, but also huge honor through Bonnigings. It is also considered as the journalists of the global world as well. As a smart carrier, Hotgiving is now hot cakes among web entrepreneurs.

There are many ways to earn money through Busenging. In this Google AdSense is the most popular way in our country. In the search engine giant’s advertising platform, there are also a number of bustlers earning over $ 10,000 per month. Google Adsense and direct advertising space can be sold in a variety of ways, including a settlement. There is a chance to earn a referee by recommending a specific product through its own boss, which is called Affiliate Marketing. This affiliate marketing is also a useful tool for the good income from internet. Through this you can earn more than any other way of earning, such as AdSense.

But you have to be tactful to move forward in this huge field. You should know all the ways tested. From the creation of the website, the Amazon Affiliate Program, product research (selection of demanding beneficial products), keyword research (targeting targeted keyword search products from search engines), product reviews (encouraging customers to buy products by writing products and writing). Various pois including bringing traffic traffic to the site through online marketing This is to know. In this case, writing in English or interested in writings can come forward and enter the prestigious profession.

Search Engine Optimization:

In the era of internet business, without any website, it can not be imagined. Again, there are websites but it does not last now. It also requires extensive marketing to reach everywhere. Search engine optimization is one of the most important ways to spread the website everywhere. The techniques that Google brings to the website in the first place are called search engine optimization. Every day as many websites are growing, search engine optimization work is also increasing. Freelancing marketplaces are also increasing day by day job search engine optimization. And this may be one of the young people who want to be freelancer as this field. According to the freelance marketplace, a skilled search engine optimizer can earn up to 50,000 to 2 million taka per month. Need is the right direction, effort, patience and time. Now, along with boys, girls are doing very well in this profession. According to the popular search engine optimization, according to the data collected by the blog, 23 out of every 100 freelance search engine optimizer is women. Now we have 12 percent of the market capitalization of ODesk. In the meantime, search engine optimization (SEO) work is done most. Not only ODesk, other marketplaces are also increasing the footprint of Bangladeshis for search engine optimization. Debtstim Limited is the first software development and internet marketing service provider in Bangladesh, losing freelancers from countries like Pakistan, Australia in the content writing and search engine optimization (SEO) 2019 for Ways to Increase Website Traffic organized by freelance.com last year . And for this reason Bangladesh is now a very familiar name in the search engine optimization world.

If you know English fairly, you can start learning search engine optimization. SEO has some things that are not very difficult. This type of work can be done with two-thirds of the training. Where to get training. From the Internet you can learn the details of search engine optimization. Take the training if necessary. You can start a career in this work of demand.

What the concerned said

Many people do not understand, without understanding and fall in freelancing. As a result, you can not move forward and move forward. So, knowing the work that you like or likes to work well, you should come to the marketplace after knowing well. The online marketplace has more than 500 types of work, from which you have to choose what you want to do. After knowing how to work in the marketplace with training from online resource or better training institute, you will have to go to work. Saying this, Saidur Mamun Khan, Country Manager, Popular Online Marketplace Illance

Mahmud Hasan Sunny, country ambassador to the other top freelancing Naukri marketplace mJOBrr, said, “You can see what is going to be good without considering the good income.” Before starting any work, you can get an idea about it from online resources. Then you have to learn what you think will be possible. If you need any guideline, you can get Facebook page, group and forum for online marketplace including facebook odds. Remember, nobody online will give you money online. If you get some good output from you, they will be able to work and pay. So let’s get to know the job well. If you work well, then there is no lack of work.

Al-Amin Kabir, chief executive officer of Freestyle’s outsourcing training institute Devstimme, the chief organization of the institute, said many people did not understand the training to come to learn freelancing. We always tell them that the basics of the things you want to work with know from online resources. If you can do well in this regard, you can understand. Otherwise, the training should be lost during the training. There are many resources online, from there you can learn any work. If you need a guideline for free, you can come to the Devastium Institute. However, if you want to learn to work in a short time, then the guides should be guided or trained. Before taking the training, know about the organization well and do not be deceived.

Content Writing:

The easiest and most likely way to earn online is writing, which is called Article Writing or Content Writing or Content Developing. Those who are good in English can write as a career. Content writers write content for different purposes. In addition to web content, content for different business organizations is developed for resources books, brochures, leaflets or other promotional purposes. A Content Developer has many working areas. The fields are copyrighted, blog writing, web content, press release writing, translation, transcription, samarization, resume writing, power point presentation etc. The writing depends on the author’s expertise, taste, co-operation, the subject or topic being written for his needs. However, regardless of the content, a web content writer has to create a database by doing research on a particular topic. A content writer in the developed world is also called journalist or researcher. According to the content, the line of action is to be decided. The writing must be lively and important. Remember to write as a Writer who will read your articles on the website, they spend minutes per minute and spend a fixed amount of money. So they will want to read the necessary things in the shortest time. So you have to write informational, short subject based writing. Writing content will not be able to copy the text of others in some way. As it increases your acceptance as a writer, the way to earning will also be broadened. To be a content writer you must be good at English. Required pure spelling American spelling must be learned correctly. There should be a good idea about grammar. In this case, there is a good idea about British and American grammar. And be careful about issues that are necessary for freelancing, such as communicating with the client, writing cover letter, updating.

There are many freelance writers in Bangladesh who earn up to $ 10 to 30 dollars per hour. Apart from this, you can also earn between Tk 30,000 and Rs 1 lakh in local-foreign internet marketing or content marketing institute. You can also create freelancing Naukri carrier as Content Writer.

 

Naukri

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Written by
2023-08-11 0 Comments

Client Servicing Executive

First things first – what is HOWL? No, we’re not just another agency, and yes, you’ve probably heard that from every other agency. That being said, the next few sentences will try to articulate what our vision at HOWL is, and if it strikes a chord, we’d love to hear from you. What drives us is simple – the need to create. Create teams, create processes, and in turn create our very own brands and products.

The rest of this page will detail what we expect from Account Management, what it is you’ll do, the skills you’ll develop, and the people you’ll work with. We’re a pack and working together is key to success.

 

WHAT YOU’LL DO:
Design, build and maintain the client’s brand presence across digital platforms, extending beyond social media.
Plan and execute all brand-related campaigns across various channels like social media, e-mail, search and display advertising campaigns
Must be able to strategise on the content and communication route basis the given brief
Must be able to convert the client brief into an actionable marketing plan which covers internal briefing for the content, creative and performance teams
Act as the point of contact for clients for digital management matters
Build strong, long-term client relationships and maintain frequent contact
Set digital strategies for your assigned customers, considering their specific requirements
Suggest, design, and implement digital projects to increase customer ROI
Address client queries effectively and promptly
Present social media strategies to clients
Analyse the success of digital campaigns and report on KPIs set down before the campaign.
Stay up-to-date with digital technology trends
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
Identify trends and insights, and optimise spending and performance based on the insights.
Brainstorm new and creative growth strategies
Plan, execute and measure experiments and conversion tests
Utilise strong analytical abilities to evaluate end-to-end customer experience across multiple channels and customer touchpoints
Collaborate with agencies and other vendor partners
Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

WHO YOU ARE:
Bachelors/Masters degree in marketing or a related field
Relevant experience of working on marketing projects with leading brands
Highly creative and logical while identifying target audiences
Capable of ideating digital campaigns that engage, inform and motivate
Strong knowledge of social media analytics and sentiment tracking tools (e.g. Meltwater, Sprinklr, Hubspot, Buffer, Facebook Ad Manager, etc.)
Strong analytical skills and data-driven thinking
Up-to-date with the latest trends and best practices in online marketing and measurement
Eager to learn and willing to work in a high-pressure environment
Good Communication Skills and proficiency in English
Min 1-2 Years of Experience into Client Servicing

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Written by
2023-06-13

John ********

 

Objective:

To secure a position as a farmer where I can utilize my experience and skills to grow crops and raise animals while contributing to the success of the farm.

Summary:

Experienced farmer with more than 10 years of experience in crop cultivation, livestock management, and farm maintenance. Skilled in using agricultural, handling fertilizers and pesticides, and maintaining soil quality. Excellent communication and problem-solving skills.

Work Experience:

Farm Manager, God favour Farm, polokwane, South Africa  (2015-present)

– Manage all aspects of farm operations, including crop cultivation, harvesting, and livestock care

– Develop and implement crop rotation plans and pest management strategies

– Supervise a team of farmhands and provide training and guidance when necessary

– Maintain and repair farm equipment and machinery

– Ensure compliance with all relevant environmental regulations

– Keep accurate records of farming expenses and revenues

Assistant Farm Manager, katalambano Farm, polokwane, South Africa (2010-2015)

– Assisted the farm manager with all aspects of farm operations

– Operated and maintained farm equipment and machinery

– Participated in crop planting, harvesting, and irrigation

– Managed livestock feeding, breeding, and health care

– Maintained and repaired farm buildings and infrastructure

– Assisted with market sales and customer service

Education:

Diploma of social Science in Agriculture, college of industrial, uvira south kivu, DRC Congo (2010)

– Major in Crop Science, Minor in Animal Science

– Relevant coursework: Soil Science, Crop Production, Livestock Management, Agricultural Economics

Skills:

– Crop cultivation, harvesting, and rotation planning

– Livestock care, feeding, and breeding

– Use of agricultural machinery and equipment

– Fertilizer and pesticide handling

– Maintenance of farm buildings and infrastructure

– Environmental regulations compliance

– Record-keeping and data analysis

– Communication and leadership

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Written by
2023-05-25 0 Comments

Recruiter

We are seeking a highly organized and motivated individual to join our team as a Godown Manager. The successful candidate will be responsible for overseeing the day-to-day operations of the company’s warehouse or godown. This includes managing inventory levels, overseeing the receipt and dispatch of goods, coordinating with suppliers and customers, and ensuring compliance with safety and regulatory standards.

Responsibilities: • Manage the daily operations of the godown, including the receipt and dispatch of goods, inventory management, and coordination with suppliers and customers. • Supervise the godown staff, including training, scheduling, and performance evaluations. • Ensure compliance with safety regulations and company policies and procedures. • Develop and implement strategies to optimize godown operations, including improving efficiency, reducing costs, and enhancing customer service. • Monitor inventory levels and make recommendations for inventory adjustments to ensure optimal stock levels. • Coordinate with other departments to ensure timely and accurate delivery of goods. • Maintain accurate records of all godown transactions, including receipts, dispatches, and inventory levels. • Prepare and submit regular reports on godown operations to management.

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Written by
2023-05-13

Ramasamy ************

Ramasamy Panchavarnam rama@ramselcloud.com
+91 94448 55167 www.linkedin.com/in/ramasamypanchavarnam
22+ year of IT experience in Solaris, Linux, Aix, Clusters
11 + years of Cloud experience in AWS, Google Cloud, Azure
Good experience in Public Cloud Transition/Transformation/Operations
Delivered Public Webinars and Published articles on Tech Magazines
Delivered Corporate Trainings to Tech-M, TCS, ATOS, Cap Gemini

Pre-Sales/Solution Architect Role

  Provide multiple approaches for migration/deployment options and recommend best approach
  Work with product team to design cloud architecture for highly automated, scalable, and secure environment
  Multiple rounds of discussion with client on negotiations of technology approaches
  Designing and Architecting HA and DR architectures for applications and platform
  Validate the Architect Design is meeting cloud security baselines as per Industry Security best practices
  POC for multiple Cloud tools for Monitoring and Cost management.
  Design optimized design patterns and solutions for high availability and

disaster recovery
  Review the solutions to ensure technical/functional requirements are met
  Provide technical expertise support regard cloud architecture, deployment,

and operations
  Understanding customer requirements, and proposing/delivering custom

solutions
  Educate customers on the value proposition of AWS/Gcloud and participate in

deep architectural discussions to ensure solutions are designed for successful

deployment in the cloud
  Created Knowledgebase about real world implementation challenges and new

capabilities
  Working for large Public-Sector RFP’s
  Develop installation and configuration standards and populate to Operation

Team
  Analyze RFP with Sales team to check In scope and Out scope
  Do an internal review of all solutions provided bi-weekly.
  Created GTM brochure for new Service offerings
  Designed Multi-Cloud/Hybrid-cloud designs and Tools
  Contribute to DevOps development activities and complex development tasks
Cloud Tools
CloudEndure, DoubleTake, Racemi, Actifio, Datadog, Nutanix Beam, CloudCheckr, Terraform, Datadog, Terraform, Jenkins, Ansible,
Other Tools
NewRelic, Splunk, Logstash, Veritas Volume Manager, Veritas/Sun/Linux/SUSE Cluster, NetBackup, Data Protector, Big brother, HPOM, HPOV, LDAP, Unicenter, Service Now, Nagios, Spacewalk, OCS-NG, Python, Dynatrace, PowerBI
Databases
Oracle, Mysql and Informix
Servers/Storage
Sun fire Sun E10K, 15K, 25K, M4000, M9000, Fire 6800, V880, T5200, HP ProLiant series, Hitachi Servers, V- Block, EMC Symmetric/Clarion , HP 3PAR, IBM Arrays, Sun T series and A/D series, Open Filer
Certifications
Cloud – AWS, Google Cloud, HP Helion
Provide technical expertise and ownership in the diagnosis and resolution of an issue
Migrated Mainframe workload to Cloud by using Micro Focus
Migrate Win 2008/2003 to AWS by convert to Docker images
Managed container-based services like ECS, EKS
Designing and implementing data pipelines for processing and storing large

volumes of data on Google Cloud Platform (GCP).
Developing and deploying data integration solutions using GCP services

such as Cloud Storage, Cloud Pub/Sub, Cloud Dataflow, and BigQuery.
Collaborating with data scientists, analysts, and other stakeholders to understand data requirements and design optimal data architectures.
Building and maintaining data transformation and processing workflows using tools such as Apache Beam, Apache Spark, or Google Cloud Dataproc
Migrated servers from On-Prem to AWS/Google Cloud platform
Review findings from security audits and provide mitigations
Setup Polycloud approach for AWS/Azure/GCP
Automated setup of Landing Zone using Infrastructure As A Code approach
Setting up multi-tier infrastructure in various regions.
Automated updating AMI’s after every production release to keep auto scaling instances in sync with latest production builds.
Secured the cloud platform using cloud native security tools
Configured AWS SSO with Active Directory and customizing roles

permissions as per the requirement.
Configuring/Securing setup of new Linux EC2 instances in AWS as per requirement.
Setup/manage CI/CD Pipeline for infrastructure delivery
Experience in Query Optimization for Aurora & other SQL Databases
Good working experience in Jira and Confluence
Proficiency with Big data tools like Hive, Elastic Search, Google DataProc
Migrated on-prem databases to AWS RDS / Gcloud SQL services
Configured Redshift with Dynamo DB
Experience in Deploy Hadoop environment at On-Premise & AWS
Defined Operation excellence policy for AWS/Gcloud resources
Deployed servers using Terraform/CFT templates
Experience in stream-processing systems like Kafka, Spark-Streaming, etc.
Proficient with data visualization tools such as Microsoft Power BI, ability

to manipulate raw data into effective visualization dashboards.

Operating System – Solaris, Linux, Aix, Windows
Transitioned UNIX support from onshore to Offshore.
Involved in Datacenter migration.
Certifications
• AWS Architect Professional • AWS Security Specialist
• Google Cloud Architect-Prof • Google Data engineer

• Google Digital Leader
• Architecting on Azure
• Red Hat OpenStack certified • VMware VCP 5 Professional • Symantec VXVM Specialist
• ITIL Certified
• Sun System Administrator
Education
• MBA
National Institute of Management, Pune

Bachelor of Science in Information Systems BITS, Pilani
Diploma in Electronics & Communication

Sri Nallalaghu Polytechnic, Chennai
Practice History
HCL Technologies

Pre-Sales Architect
2020-2022
Life science & Health,

Retail, and Insurance

Infosys Limited
Senior Tech. Architect
2019 – 2020
Retail, and Insurance

Sify Technologies
Senior Manager – Cloud Engineering /Cloud Architect
Oct 2016 to Jan 2019
Education, Telecom,
Retail, and Insurance
Practice History
Mphasis Limited

IT Infra. Manager
Sep 2009 to Oct 2016
Telecom, Banking, and

Semiconductor

Cambridge Solutions
Project Lead/Process Lead
July 2007 to July 2009 Practice History

Computer Sciences Corporation

Team Lead – NDC India SUN Team
Dec 2005 to June 2007

Birla software Ltd.
System Analyst
Oct 2004 – Dec 2005

Cadence Design Systems
UNIX Systems Administrator
March 2004 – Oct 2004

Micro Brain Solutions P Ltd
UNIX System Administrator.
July 2001 – Mar 2004

By-Tech Computers/Login System
Trainer / Hardware / Network Engr.
Oct 1995- Jun 2001
Integrated AD & NIS Authentication
Leaded 20+ support team which include UNIX/Windows, Helpdesk,

Domino and Oracle members.
Experience with Linux cluster and Veritas clusters
Experience with various flavors/releases of UNIX (Solaris, Linux (RHEL /

Oracle / SUSE) AIX)
Scripting knowledge in KSH and BASH shell.
Migrated OS from Solaris 10 to Solaris 11
Mentor & Training Junior/Senior Systems admins.
Validate the new build server and turn over to production.
Managed Oracle RAC setup
Managed Solaris 7,8,9,10 and Red hat/SUSE/Oracle Linux.
Installation and configuration FTP and SFTP for data uploading, transfer

Managed apps servers like Oracle, Informix, SAP, Domino, Web Sphere,

WebLogic, JBOSS
Managed & configured Nagios/Big brother Server/clients
Managed Samba Shares

Virtualization – LDom, Zone, VMware, Zen, Kvm
Good knowledge and Exposure on Solaris Zones
Worked on Sun LDOM
Worked on Oracle/Sun E/M domain Servers
Working knowledge in ESXi
Created VM’s and templates
Managed Linux Zen/KVM servers
Done online CPU/RAM/Disk addition on Linux VM’s
Managed VM’s through vSphere
Migrated 100+ servers from Physical to Virtual

Process – ITIL, ISO, Lean Knowledge in Six Sigma and PMP
Worked with QA to get Certified for ISO9001:2000 and 27001:2005
Having knowledge on CMMI certification Process
Implemented ITIL and make the team 100% aligned on

Incident/change/Problem Management.
Managed internal projects which required multi-team collaboration.
Got trained in Six-Sigma Green Belt.
Got Trained in PMP.
Part of Lean team to deploy the Lean process.

Webinars Published on Techgig: –
About AWS and Azure https://www.techgig.com/webinar/speaker/Ramasamy%20Panchavarnam

Articles Published on OFY Magazine: –
OCS-NG, SpaceWalk, Puppet, Opensource Cloud Tools. https://opensourceforu.com/author/panchavarnam-ramasamy/

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Written by
2023-05-13

Ramasamy ************

Ramasamy Panchavarnam rama@ramselcloud.com
+91 94448 55167 www.linkedin.com/in/ramasamypanchavarnam
22+ year of IT experience in Solaris, Linux, Aix, Clusters
11 + years of Cloud experience in AWS, Google Cloud, Azure
Good experience in Public Cloud Transition/Transformation/Operations
Delivered Public Webinars and Published articles on Tech Magazines
Delivered Corporate Trainings to Tech-M, TCS, ATOS, Cap Gemini

Pre-Sales/Solution Architect Role

  Provide multiple approaches for migration/deployment options and recommend best approach
  Work with product team to design cloud architecture for highly automated, scalable, and secure environment
  Multiple rounds of discussion with client on negotiations of technology approaches
  Designing and Architecting HA and DR architectures for applications and platform
  Validate the Architect Design is meeting cloud security baselines as per Industry Security best practices
  POC for multiple Cloud tools for Monitoring and Cost management.
  Design optimized design patterns and solutions for high availability and

disaster recovery
  Review the solutions to ensure technical/functional requirements are met
  Provide technical expertise support regard cloud architecture, deployment,

and operations
  Understanding customer requirements, and proposing/delivering custom

solutions
  Educate customers on the value proposition of AWS/Gcloud and participate in

deep architectural discussions to ensure solutions are designed for successful

deployment in the cloud
  Created Knowledgebase about real world implementation challenges and new

capabilities
  Working for large Public-Sector RFP’s
  Develop installation and configuration standards and populate to Operation

Team
  Analyze RFP with Sales team to check In scope and Out scope
  Do an internal review of all solutions provided bi-weekly.
  Created GTM brochure for new Service offerings
  Designed Multi-Cloud/Hybrid-cloud designs and Tools
  Contribute to DevOps development activities and complex development tasks
Cloud Tools
CloudEndure, DoubleTake, Racemi, Actifio, Datadog, Nutanix Beam, CloudCheckr, Terraform, Datadog, Terraform, Jenkins, Ansible,
Other Tools
NewRelic, Splunk, Logstash, Veritas Volume Manager, Veritas/Sun/Linux/SUSE Cluster, NetBackup, Data Protector, Big brother, HPOM, HPOV, LDAP, Unicenter, Service Now, Nagios, Spacewalk, OCS-NG, Python, Dynatrace, PowerBI
Databases
Oracle, Mysql and Informix
Servers/Storage
Sun fire Sun E10K, 15K, 25K, M4000, M9000, Fire 6800, V880, T5200, HP ProLiant series, Hitachi Servers, V- Block, EMC Symmetric/Clarion , HP 3PAR, IBM Arrays, Sun T series and A/D series, Open Filer
Certifications
Cloud – AWS, Google Cloud, HP Helion
Provide technical expertise and ownership in the diagnosis and resolution of an issue
Migrated Mainframe workload to Cloud by using Micro Focus
Migrate Win 2008/2003 to AWS by convert to Docker images
Managed container-based services like ECS, EKS
Designing and implementing data pipelines for processing and storing large

volumes of data on Google Cloud Platform (GCP).
Developing and deploying data integration solutions using GCP services

such as Cloud Storage, Cloud Pub/Sub, Cloud Dataflow, and BigQuery.
Collaborating with data scientists, analysts, and other stakeholders to understand data requirements and design optimal data architectures.
Building and maintaining data transformation and processing workflows using tools such as Apache Beam, Apache Spark, or Google Cloud Dataproc
Migrated servers from On-Prem to AWS/Google Cloud platform
Review findings from security audits and provide mitigations
Setup Polycloud approach for AWS/Azure/GCP
Automated setup of Landing Zone using Infrastructure As A Code approach
Setting up multi-tier infrastructure in various regions.
Automated updating AMI’s after every production release to keep auto scaling instances in sync with latest production builds.
Secured the cloud platform using cloud native security tools
Configured AWS SSO with Active Directory and customizing roles

permissions as per the requirement.
Configuring/Securing setup of new Linux EC2 instances in AWS as per requirement.
Setup/manage CI/CD Pipeline for infrastructure delivery
Experience in Query Optimization for Aurora & other SQL Databases
Good working experience in Jira and Confluence
Proficiency with Big data tools like Hive, Elastic Search, Google DataProc
Migrated on-prem databases to AWS RDS / Gcloud SQL services
Configured Redshift with Dynamo DB
Experience in Deploy Hadoop environment at On-Premise & AWS
Defined Operation excellence policy for AWS/Gcloud resources
Deployed servers using Terraform/CFT templates
Experience in stream-processing systems like Kafka, Spark-Streaming, etc.
Proficient with data visualization tools such as Microsoft Power BI, ability

to manipulate raw data into effective visualization dashboards.

Operating System – Solaris, Linux, Aix, Windows
Transitioned UNIX support from onshore to Offshore.
Involved in Datacenter migration.
Certifications
• AWS Architect Professional • AWS Security Specialist
• Google Cloud Architect-Prof • Google Data engineer

• Google Digital Leader
• Architecting on Azure
• Red Hat OpenStack certified • VMware VCP 5 Professional • Symantec VXVM Specialist
• ITIL Certified
• Sun System Administrator
Education
• MBA
National Institute of Management, Pune

Bachelor of Science in Information Systems BITS, Pilani
Diploma in Electronics & Communication

Sri Nallalaghu Polytechnic, Chennai
Practice History
HCL Technologies

Pre-Sales Architect
2020-2022
Life science & Health,

Retail, and Insurance

Infosys Limited
Senior Tech. Architect
2019 – 2020
Retail, and Insurance

Sify Technologies
Senior Manager – Cloud Engineering /Cloud Architect
Oct 2016 to Jan 2019
Education, Telecom,
Retail, and Insurance
Practice History
Mphasis Limited

IT Infra. Manager
Sep 2009 to Oct 2016
Telecom, Banking, and

Semiconductor

Cambridge Solutions
Project Lead/Process Lead
July 2007 to July 2009 Practice History

Computer Sciences Corporation

Team Lead – NDC India SUN Team
Dec 2005 to June 2007

Birla software Ltd.
System Analyst
Oct 2004 – Dec 2005

Cadence Design Systems
UNIX Systems Administrator
March 2004 – Oct 2004

Micro Brain Solutions P Ltd
UNIX System Administrator.
July 2001 – Mar 2004

By-Tech Computers/Login System
Trainer / Hardware / Network Engr.
Oct 1995- Jun 2001
Integrated AD & NIS Authentication
Leaded 20+ support team which include UNIX/Windows, Helpdesk,

Domino and Oracle members.
Experience with Linux cluster and Veritas clusters
Experience with various flavors/releases of UNIX (Solaris, Linux (RHEL /

Oracle / SUSE) AIX)
Scripting knowledge in KSH and BASH shell.
Migrated OS from Solaris 10 to Solaris 11
Mentor & Training Junior/Senior Systems admins.
Validate the new build server and turn over to production.
Managed Oracle RAC setup
Managed Solaris 7,8,9,10 and Red hat/SUSE/Oracle Linux.
Installation and configuration FTP and SFTP for data uploading, transfer

Managed apps servers like Oracle, Informix, SAP, Domino, Web Sphere,

WebLogic, JBOSS
Managed & configured Nagios/Big brother Server/clients
Managed Samba Shares

Virtualization – LDom, Zone, VMware, Zen, Kvm
Good knowledge and Exposure on Solaris Zones
Worked on Sun LDOM
Worked on Oracle/Sun E/M domain Servers
Working knowledge in ESXi
Created VM’s and templates
Managed Linux Zen/KVM servers
Done online CPU/RAM/Disk addition on Linux VM’s
Managed VM’s through vSphere
Migrated 100+ servers from Physical to Virtual

Process – ITIL, ISO, Lean Knowledge in Six Sigma and PMP
Worked with QA to get Certified for ISO9001:2000 and 27001:2005
Having knowledge on CMMI certification Process
Implemented ITIL and make the team 100% aligned on

Incident/change/Problem Management.
Managed internal projects which required multi-team collaboration.
Got trained in Six-Sigma Green Belt.
Got Trained in PMP.
Part of Lean team to deploy the Lean process.

Webinars Published on Techgig: –
About AWS and Azure https://www.techgig.com/webinar/speaker/Ramasamy%20Panchavarnam

Articles Published on OFY Magazine: –
OCS-NG, SpaceWalk, Puppet, Opensource Cloud Tools. https://opensourceforu.com/author/panchavarnam-ramasamy/

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Written by
2023-05-05 0 Comments

Inside Sales Executive

Inside Sales Executive / Business Development Executive
About BizAcuity
BizAcuity is a Business Intelligence and Analytics consulting company working with clients across globe in various domains, including Gaming, BFSI, Media, E-Commerce etc. Established in 2011, BizAcuity has developed and delivered high class solutions to many medium to large clients using the latest and the best technologies in analytics worlds. We are looking for a Inside Sales Executive / Business Development Executive for our organization.

Job Description
• Prospect, educate, qualify, and develop Target Accounts to create sales ready leads and opportunities
• Cold calling; making multiple outbound calls to potential clients
• Run email campaigns to create a business pipeline
• Interact with prospects via telephone and email
• Target US market hence timing as per US time zone
• Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity
• Disseminate opportunities to appropriate Sales Managers, educating rep as necessary about the opportunity
• Successfully manage and overcome prospect objections
• Become a trusted resource and develop superior relationships with Prospects
• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
• Provide closed-loop feedback to ensure continuous process optimization
• Should be able to work on their own with minimal support.
Requirements:
• Fresher with the interest to work as inside sales executive for the BI Data Analytics company.
• B.Tech. or B.Sc. Computers , B.Com Computer Must
• MBA
• Excellent communication and relationship building skills and customer orientation
• A go-getter driven by metrics

Industry: IT-Software / Software Services

Functional Area: Sales & Marketing

Role Category: B2B Sales

Role: Inside Sales Executive / Business Development Executive

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Written by
2023-05-02

NANDHA *****

RESUME
Email ID : nandabalanbaskar008@gmail.com
MOBILE NO: 9087931044 / 787722561
CAREER OBJECTIVE:
SECURE A RESPONSIBLE CAREER OPPORTUNITY TO FULLY UTILIZE MY TRAINING AND SKILLS, WHILE MAKING A SIGNIFICANT CONTRIBUTION TO THE SUCCESS OF THE COMPANY.
EDUCATION PROFILE:
COURSE
BOARD/UNIVERSITY
INSTITUTION
YEAR OF PASSING
S.S.L.C
STATE BOARD
KANADA SHANGAM HIGH SCHOOL
2014
H.S.C
STATE BOARD
SENGALVARAYAN HIGH SCHOOL
2016
B.COM (ISM)
MADRAS UNIVERSITY
J.H.A AGARSEN COLLEGE ARTS AND SICENECE
2020
MBA (LOGISTICS)
ANNA UNIVERSITY
THANGAVEL ENGINEERING COLLEGE
2022
PROJECTS:
 KFC FOOD SERVICE – NOV 2021 TO PRESENT.
 HOTEL SARAVANA BHAVAN – NOV 2021 TO PRESENT.
 VAJRA CATERING – NOV 2021 – APR 2022.
 EB2B FOOD & BEVERAGES SERVICE – NOV 2021 TO PRESENT.
SKILLS:
 CUSTOMER MANAGEMENT
(EXPERT)
 PRICE NEGORIATION
(EXPERT)
 MS OFFICE (EXCEL/WORD/POWER POINT/OUTLOOK)
(EXPERT)
 TEAM HANDLING
(EXPERT)
 REPORT PRESENTATION
(EXPERT)
 COMPUTER KNOWLEDGE
(EXPERT)
 PROJECT MANAGEMENT
(EXPERT)
 DATA ANALYSIS
(EXPERT)
PERSONAL SKILLS:
 PROBLEM SOLVING
 WORK ETHIC
 LEADERSHIP
 QUICK LEARNING
 SELF CONFIDENT
 TIME MANAGEMENT
 GOOD MOTIVATOR
 TEAM PLAYER
 STRESS MANAGEMENT
 ORGANISATIONAL
 CREATIVITY
EXTRA-CURRICULAR ACTIVIRIES:
 FOOD BALL
 KABADI
 CRICKET
 VOLLEYBALL
LANGUAGES:
 TAMIL
 ENGLISH
WORK EXPERIENCE:
 SR. PROCUREMENT EXECUTIVE – QUICK 2 SHELF (CHENNAI) NOV 2021-PRESENT
 STOCK MONITORING
 DEVELOPING AND MAINTAINING SUPPLIER RELATIONSHIPS
 MANAGING THE PROCUREMENT OF PRODUCTS AND SERVICES
 ENSURING COMPLIANCE WITH ALL RELATED LAWS AND REGULATIONS
 MANAGING AND MAINTAINING CONTRACTS WITH VENDORS
 NEGOTIATING AND DRAFTING CONTRACT TERMS AND CONDITIONS
 COORDINATING WITH OTHER DEPARTMENTS
 TRANSPORT CONTROL
 NEW VENDOR SOURCING
 MARKET ANALYSES
 PL PRODUCT PRODUCTION MANAGEMENT
 SELLING PRICE CONTROL
 VENDOR PAYMENTS HANDLING
 MANAGING DAILY, MONTHLY AND QUARTERLY REPORTS
 SUPPLIER’S CREDITS MANAGEMENT
 PROJECTS SETUP IMPLEMENTATION
 PROJECTS ADMINISTRATIVE
 INVENTORY MANAGER – GOMECHANIC (CHENNAI) FEB 2020-OCT 2021  EVALUATES DELIVERIES
 MATERIAL MANAGEMENT  MANAGES SCHEDULES OF EMPLOYEES  SHIPMENTS LEVELS TO IMPROVE INVENTORY CONTROL PROCEDURES
 MATERIAL SOURCING  DELIVERIES AND SHIPMENTS TO OPTIMIZE OPERATIONS  ANALYSES DAILY PRODUCT AND SUPPLY LEVELS TO ANTICIPATE INVENTORY PROBLEMS AND SHORTAGES
 CASH HANDLING
 LOGISTICS COST EFFICIENCY CONTROL
 PROCUREMENT INTERN – SUPR DAILY (CHENNAI) SEP 2019-JAN 2020  DEVISE AND USE FRUITFUL SOURCING STRATEGIES  DISCOVER PROFITABLE SUPPLIERS AND INITIATE BUSINESS AND ORGANIZATION PARTNERSHIPS  APPROVE THE ORDERING OF NECESSARY GOODS AND SERVICES  CONTROL SPEND AND BUILD A CULTURE OF LONG-TERM SAVING ON PROCUREMENT COSTS
 WAREHOUSE TEAM MANAGEMENT
 5S PROCESS MANAGEMENT
 FIFO AND LIFO PROCESS MAINTAIN
 WAREHOUSE SANITARY MANAGEMENT
 PRODUCT SELF-LIFE MANAGEMENT  FINALIZE PURCHASE DETAILS OF ORDERS AND DELIVERIES
PERSONAL DETAILS:
 NAME: B. NANDHA BALAN
 FATHER NAME: D. BASKARAN
 MOTHER NAME: B. ESWARI
 NO OF SIBLINGS: ELDER BROTHER (1)
 GENDER: MALE
 DATE OF BIRTH: 01-11-2000
 AGE: 22
 NATIOANALITY: INDIAN
 MARTIAL STATUS: MARRIED
DECLARTION
I HEREBY THAT ALL INFORMATION ENCLOSED IS TRUE TO THE BEST OF MY KNOWLEDGE. KINDLY CONSIDER THIS APPLICATION AND GIVEN ME A CHANCE TO YOUR ORGANIZATION.
THANK YOU….

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Written by
2023-04-24

MANINDER ***** *****

As an experienced Store Supervisor Service or Data Entry, I believe I have the necessary skills and experience to excel in this role. I have 4 years of experience in Administration, and have gained expertise in Microsoft Word, Excel, Web designer, Graphic Designer, PowerPoint, form filling, data entry, content writing, digital marketing, social media manager, Counselling, as well as logo design, pamphlet design, student counsellor, visa filling, GIC, WES, WordPress, shopify, wix, computer operator, customer service, translation, blog writing, relationship managing, team leader etc.

 

I am particularly drawn to Reed.co.uk because of its renowned recruiting firm and I believe my own values align with those of the company. I am impressed by the company’s commitment to help and find the relevant job according to my profile and I believe my skills and experience could contribute to the company’s success.

 

I have attached my resume and cover letter for your consideration. I would be grateful if you could review my application and let me know if you require any further information. I am available for an interview at your convenience.

 

Thank you for considering my application. I look forward to hearing from you soon.

 

Sincerely,

Maninder Singh Biddu

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Written by
2023-03-21

BHUSHAN *******

SENIOR CASH MANAGEMENT ~ OPERATIONS ~ PROCESS MANAGEMENT PROFESSIONAL

18+ Years of cross-functional experience in Banking & Financial Services Sector, Seeking challenging assignments commensurate with my analytical and managerial skills in a dynamic organization of National / International Repute

 

Proactive decision maker, targeting challenging assignments at senior managerial level to head  Back Office Operations, Business Development, Financial Services Processing’s  with fast track industry, executing projects & programs in challenging business environments demanding high standards of quality and precision

 

Result-oriented dynamic professional with over 18 years of rich experience in managing Branch Operations, Finance (Cash Management) Administration, Customer Relationship Management, currently spearheaded functions as Residual Manager with TVS CREDIT SERVICE LTD  Pune,. Academically proficient with Diploma in Business Management from Pune University with sound understanding of Practices and Procedures with proven expertise in building profitable business relations,

 

ð Experience in streamlining operations, formulating strategies, driving process excellence initiatives, developing Business Continuity Plans, Procedures, and Service Standards for generating value propositions for the customers

ð Strong leadership traits and interpersonal skills with excellent ability to coordinate with different people at one time under difficult situations; bringing out the best in others while creating a healthy and friendly work environment, thus enhancing operational efficiency and optimizing resource utilization

ð A quick learner having experience in working in multi-cultural and diverse background, self motivated and team oriented and exhibits an honest work ethic with the ability to excel in fast-paced, time-sensitive environments

 

Professional Forte

ð Management of various financial operations including, maintenance of TR Book & Return Register, collection, NOC tracking, depositing, processing & scrutiny on EMI cheques, initiation, follow-up & coordination for credit processes, Supervision of data entry, monitoring stock, branch coordination, settlement of overdue charges.

ð Implementation of policies and budgets; expertise in coordination with internal / external departments for smooth operations.

ð Implementing financial procedures, including working capital management, and internal financial controls; successful in driving profit gains as well as improving on organizational productivity and performance.

ð Entire gamut of Branch Operations with complete accountability of Cash Reconciliation and matters related with DD/PO & Fund Transfers; undertaking deposit, processing; undertaking credit updation of the basis of bank credits; supervising on receiving Cash, DD & Cheques collected in Branch; authorization of receipt on the counter through SAP

ð Implementation of HR policies; resourcing both internal and external manpower; understanding the skills required, identifying the possible sources, selecting the best candidate and fitting them into the system; handling joining formalities of new hires

ð Data Collation for queries of customers, following up with the clients for payments; building & maintaining strong relationships with stakeholders such as suppliers and partner organizations.

 

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Written by
2023-01-31

Andrew *******

 

MURUMBA K. ANDREW

ACCOUNT MANAGEMENT * SALES * PRODUCT DEVELOPMENT * IT EXPERT

PROFILE

Skilled and experienced Account Manager focused on maximising sales by developing and managing accounts systematically and logically. Successful at expanding network connections and introducing products persuasively.

SOFT SKILLS

Strong leadership and mentoring skills

Skilled communicator Strong work ethic

Results driven, Respects diversity , Good time manager

Team player, Problem-solver

CAREER EXPERIENCE

BUSINESS DEVELOPMENT OFFICER- ICEA LION GROUP LIMITED

Responsible for Agents and brokers assist in quotations, closing business, claims & Execution for Corporate Clients Sales.

April 2014 – July 2022

• Responsible for business development and sales account management for different products and solutions for agents and brokers

• Planning and executing effective sales and new business development strategies • Prepare quotations, tenders, and executive updates.

• Identifying and implementing a Customer Relationship Management (CRM) System for the company.

SALES ACCOUNT MANAGER – JUBILEE INSURANCE COMPANY
January 2013 – March 2014
Responsible for business development and sales account management for: – Medical Cover, Personal Accident Cover, Motor Insurance Cover, Property insurance cover solutions.
• Grew annual sales volume by developing and maintaining solid relationships with

customers, and internal teams.
• Maintained customer sales records, preferences and histories including

expenditure in the CRM to help sales forecast projections.

• Consistently achieved and surpassed annual revenue targets across,

• Managed individual & cooperate accounts, guiding and advising clients on best solutions for their requirement.

• Facilitated executive business reviews annually with key accounts and establish deeper relationships with account leadership by discovering and solving pertinent issues.

• Worked trade shows and other marketing events to increase sales leads. • Undertook continuous education and product knowledge training.
• Networked with potential customers both online and offline.
• Compiled and coordinated Tenders and pre qualification processes.

SALES EXECUTIVE- AAR INSURANCE

March 2011– January 2013

Responsible for business development and sales account management for: – Medical Cover, Personal Accident Cover, Wiba, Property insurance cover solutions

Assist in the effective implementation of the Sales plan.
Implement a monthly marketing plan
Conduct reviews on accounts on regular basis to evaluate clients’ demands and

usage of account; determine types of services/products and prices/fees satisfying

the clients’ needs as well as the organisation’s objectives.
Execution of effective promotional events and activities.
Following and supporting the organisation’s marketing and communications & strategies. Accounts Management. Also Providing a weekly sales report to the Business Unit Manager.

PROFESSION TRAINING AND ACCREDITATION

SALES SKILLS

• Tune up for successful sales and product training

WORKPLACE  SAFETY AND HEALTH

Safety Essentials

Fire Fighting & First Aid

ANTI-MONEY LAUNDERING/COUNTER TERRORIST FINANCING

To Identify signals for Money Laundering. And also to detect Terrorist financing which might be used through Insurance.

PROFESSIONAL AND WORKING SKILLS
COMPUTER SKILLS
ORGANISATIONAL SKILLS
SALES SKILLS
MARKETING SKILLS
PUBLIC RELATIONS SKILLS
REPORTING SKILLS
MANAGERIAL SKILLS
ADMINISTRATION SKILLS

PERSONAL SNIPPETS

Date of Birth: 31st March, 1981
Languages Known: English and Swahili
Nationality: Kenyan
ID No.: 22931139
Visa Status: Residence
Driving License No.:

Kenya Driving License Holder
Marital Status: Married
No. of Dependents:  4

SALES EXECUTIVE (DATA SOLUTIONS)- TELKOM KENYA

February 2009 – November 2010

• Involved in the company’s start up and growth in Voice/data solutions through sales of Modems both corporate and individuals. Provided confidential secretarial and general administrative and secretarial support to the company, Telemarketing, Sales strategy and customer care.

TUTOR – MEGABYTE COMPUTER COLLEGE – MOMBASA

December 2006 – June 2008

Making direct sales of internet products to the customers
Offering technical advice to customers
Collect data from the public concerning the usage of internet
Advising the company as per the market research where to boost the network.

EDUCATION

TECHNICAL INSTITUTE NAIROBI

Diploma IT (Information Technology)

ALMA TRAINING INSTITUTE (ATI)

Certificate in Computer Systems & Applications

Sinoko High School

Kenya Certificate of Secondary Education (KCSE)

Silungai Primary School

Kenya Certificate of Primary Education (KCPE)
1.
REFEREES

PETER MWABILI
BUSINESS DEVELOPMENT MANAGER ICEA LION GENERAL LTD

Peter.mwabili@icealion.com

Tel: +254 721 606915

2. MARYANN KAGONDU
BUSINESS DEVELOPMENT OFFICER ICEA LION GENERAL LTD

Maryann.kagondu@icealion.com Tel: +254 722 461169

3. CAROLINE MACHARIA
BUSINESS DEVELOPMENT MANAGER

JUBILEE INSURANCE COMPANY caroline.Macharia@jubileekenya.com Tel: +254 720923024

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Written by
2023-01-24

Sriram ***** *******

Public
Sriram Kumar Maddula
Certified Management Accountant – AICMA, USA (2016)
Dip. International Financial Reporting Standards – ACCA,UK (2013)
P.G. Dip. Taxation-Osmania University, Hyderabad, India(1997)
B.Com – Osmania University, Hyderabad, India (1991)
Six-sigma Greenbelt Certification from GE (2002)
Address: Flat1101, SMR Vinay Endeavour Apartments, Hoodi Junction, Mahadevapura (P.O), Bangalore – 560048,
India. E-Mail: ram.maddula@gmail.com, Ph: mobile +91-9980861971. Linkedln:
https://www.linkedin.com/in/srirammaddula/
Versatile and high-energy professional of Finance & Accounting and General Administration domain with 20+
years of experience in core accounting, outsourced financial business process transition, transformation, service
delivery excellence, risk management, control environment, assurance of compliance to regulatory and other
requirements, leading and developing large & diversified teams, delivery centers management & development, P&L
ownership, business developmentand technology implementation.
NOTABLE MILESTONES
¢ Distinction of being:
Part of core team winning key telecom project and led Tax section of the RFP, (IBM)
Authorized to test and certify ‘Process Trainers’ (IBM).
Winner of Gold Medal for engagement in BPO Olympics for the project of Controllership service line.
Member of Steering Committee for overseeing tools and technology implementations (SAP BFC module
implementation replacing Hyperion, Cadency Suit Implementation for MEC, B/S Recons, SOX Controls
Testing, etc.).
Country Steering Committee Member for developing competency at various delivery centers.
¢ Instrumentally involved in establishing strong & winning team that won 5 GSK Gold Awards and 6 GENPACT
Silver & Bronze awards for the outstanding performance (Genpact).
¢ Stellar at attaining:
Top NPS score for 2007 as Voice of Customers & employees (Genpact) along with six-sigma greenbelt
certification from GE
38% productivity gains over a period of 2 years against a target of 20% as per the contractual agreement
with client (Infosys BPO).
Highest alignment to GEM and earned showcase engagement tag at Capgemini.
¢ Played a vital role in maintaining lowest attrition across all F&A process (Infosys BPO).
¢ Recipient of:
Special Appreciation from client for the system administrator role played for integrating the data of their two
newacquisitions in 2008 ( at Genpact) and moving to Oracle platform.
Special Appreciation from client group CFO for consistently scoring ‘Basically Controlled’ results in every
internal audit and other special services (Capgemii)
Delivery Diamond Award for consistent & successful service delivery (Capgemini).
Public
CAREER CONTOUR
Key Deliverables
¢ Worked in close coordination with counterparts from client organization and mentored the ADE team
for service delivery to the clients.
¢ Supervised the Account Governance Leadership Meeting (governance & approval authority), enabling
teams toprovide seamless service/solution delivery, adhering to agreed scope.
¢ Interfaced with BPS global leaders to influence strategic decision-making, within a broad scope (e.g.
long-termbusiness planning, account analysis and development, balancing risk, etc.).
¢ Successfully implemented internal and client sponsored process/ service transformation, along with the
initiatives relating to comprehensive growth.
Functioned as the Escalation Point for service outcomes & issue resolution, while acting as key advisor
to senior management on steering the development of overall policies & long-term goals.
¢ Adhered to compliance with legal, accounting & contractual requirements by performing
analysis/reviews.
Functioned as Head of Business Processes (R2R, P2P and O2C), Master Data Management and Compliance
Service lines.
¢ Instrumentally involved in mapping the portfolio as showcase engagement, defining budget, forecasting
performancetargets and directed/ guided operation to achieve revenue growth as well as improvement in
residual income.
¢ Successfully organized the delivery of business growth & profitability improvement target of the managed
portfolio &continuously add value to client.
¢ Stellar at complying with Governance, Risk & Compliance to statutes/standards along with adherence to
agreed contract, resulting in development/ maintenance of effective client relationship.
PREVIOUS ASSIGNMENTS
From Sep’22 onwards:
Senior Manager R2R with Wipro Digital Operations & Platforms. Responsible for General Accounting, Period End
Close, Revenue Recognition, Fixed Assets & Inventory, Inter company an Tax processes of Client. Currently on
Bench due to contractual issues with client on signing it (project not started) hence looking for a Change.
Public
s
Key Accomplishments:
@Capgemini
► Consistent and successful service delivery with zero surprises, meeting and exceeding revenue and
contribution
margin targets, highly satisfactory CSAT and GES results across group – Delivery Diamond
Award Country steering committee member for developing and driving competency at various
delivery centersGold Medal to engagement in BPO Olympics for the project of Controllership
service line
Part of client steering committee overseeing tools and technology implementations (SAP BFC
module implementation replacing Hyperion, Cadency suit implementation for MEC, B/S Recons,
SoX controls testings… )
Special appreciation from client group CFO for consistently scoring ‘Basically Controlled’ results
in every internal audit, support given via leading Financial data recovery and during their ERP
outage, for delivering results over and above the SLAs and for being the catalyst for their
transformation journey
Highest alignment to GEM and earned showcase engagement tag
Consistently maintained highest level of employee participation in GES from engagement
perspective in the sector at Capgemini
@ Oracle, Infosys, Genpact & IBM
► Part of core team winning key telecom project and led Tax section of the RFP and demonstrated
competency to client@IBM
Implemented ‘JIRA’ tool at various engagements as part of developing ‘Reconciliation Framework’ for
R2Atower@IBM
Authorized to test and certify ‘Process Trainers’ @ IBM
Achieved 38% productivity gains over a period of 2 years against a target of 20% as per the contractual
agreementwith client. @ Infosys BPO
Been to client Site to prepare SoX Docmentation on their new division going on Oracle FA. Report
accepted fully in to-to and gave Infosys FA Service delivery also
Maintained Lowest Attrition across all F&A process@ Infosys BPO
► Earned showcase engagement tag though being first F&A client @ Infosys BPO
@ GE Capital International Services
Mar’07 – Jan’09: Genpact Ltd., Hyderabad as Manager
Apr’98 – Aug’0O: The KCP Ltd., Chennai (Non-IT) as Officer Accounts
Apr’91 – Mar’95: Sri R. Bhaskara Rao & Co., Hyderabad as Articled Clerk
►►►
►
►
►
►
►►
►
Public
► Independent Transition of McAllen Unit A/P Process apart from Execution of Quality Project for
Productivity
Improvement resulting in 55K Savings PA to the Customer – Green Belt Certification in Six Sigma
Identified the Non GAAP Compliance, Data Integrity and System Control Issues during remote
transition of USbased Unit Fixed Assets Process. Has been delegated with Oracle FA Module
Functional Administrator & Advisory responsibilities by GE Aircraft Engines Services division CFO –
Controllership Appreciation Award Analyzed the Root Cause of Journal Kick-outs Problem causing
severe Re-Work between HO and Units and Corrected the same – Key Contributor Award
Independent Transition of Scotland Unit Fixed Assets Process apart from clearing a Back Log of
transactions from last 18 months in stipulated period of 2 months and supporting IT team as business
analyst for Oracle implementation – Project Excellence Award
Mentored the Team on Various Quality Initiatives resulting in Accuracy Improvements – Team Stood
Second in the Overall Quality Contest Rating, Unnathi Awards
SCHOLASTICS
¢ C.M.A from A.I.CM.A (USA) Jan2016
¢ Dip in IFRS from ACCA (UK) Jan 2013
¢ P.G. Diploma (Taxation) from Osmania University, Hyderabad, India Jul 1997
¢ B.Com. from Osmania University, Hyderabad, India Apr 1991
¢
Date of Birth: 29th December 1971
Linguistic abilities: English, Hindi, Telugu
References:
► Rajnish Tiwari, VP, Bunge India, +91-7829166881. rajnish.tiwari123@yahoo.co.in
► Bharadwaj Ranganath, Senior Director, Capgemini BPO, +91-7829160171
bhradwaj.Ranganath@capgemini.com
►
►
►
►

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Written by
2022-11-03

Jogangari ******* ******

Jogangari Chandra Shekar
Plot no 27, CBI Colony,
Vanasthalipuram, Hyderabad–500070
Shekarchandra107@gmail.com Mobile No: +91-8639327732
A highly driven professional with 7+ years of experience in managing end-to-end supply chain processes, including planning, scheduling, inventory control, logistics, and Warehouse management. Successful in managing supply chain operations and projects flawlessly while consistently delivering desired results and contributing to revenue-producing activities.
Professional Experience
Tata Institute of Social Sciences, Hyderabad
SBCC Coordinator, February 2022–April 2022
 Assisted the health department to develop and implement a multi-sectoral communication plan to achieve 100% awareness of the health programs
 Supported district administration in planning and implementation of community awareness and mobilization activities on Covid appropriate behaviors and vaccine communication
 Participated in district task force meetings and coordinated the development of communication guidelines to ensure the success of the health programs
eVIN & CoWIN Project-UNDP, Hyderabad
Vaccine Cold Chain Manager, May 2018–January 2022
 Supported Telangana state with all CoWIN and eVIN related activities, in close coordination with the state Director of Health and Joint Director of Immunization
 Managed program planning, implementation, capacity building, monitoring, and reporting on all eVIN and CoWIN interventions
 Collaborated with the Logistics Manager in forecasting demand and ascertaining availability in districts based on their vaccine coverage performance and improved vaccine logistics availability from 73% to 98%
 Supported the work of 70-80 Cold Chain Handlers (CCH) at District Vaccine Store (DVS) and Cold Chain Points (CCP) in improved timely stock entries and their online visibility, including temperature performance of cold chain equipment from 45% to 96%
 Ensured proper storage and distribution planning for vaccines, syringes, and Cold Chain Equipment (CCE); planning for preventive maintenance of CCE
 Regular analysis of consumption patterns and wastage rates for vaccines and supplies for developing monthly reports for corrective action
Rivigo Services Limited, Hyderabad
Operations Associate, September 2017–April 2018
 Managed key operational KPIs at the Processing Center
 Ensured submission of proper documentation associated with warehouse transactions, deliveries, and invoicing to customers and in-house departments
 Ensured 97-99% OTA and OTD in operations
 Capacity utilization and cost optimization of vehicle
 Performed last mile operations; maintained customer satisfaction, turnaround time, MIS reporting, and last-mile logistics costs
 Established operational procedures for activities such as verification of incoming and outgoing shipments, managed the disposition of materials, and kept warehouse inventory current
 Managed Delivery Issues, coordination with clients onboarding, sales team, and Customer Experience Team to ensure smooth deliveries
New Olog Logistics Pvt Ltd (FR8), Hyderabad
Customer Support Officer-logistics, May 2016–June 2017
 Managed orders from customers for placing the vehicle for dispatch of goods to several destinations
 Cultivated positive business relationships with customers and vendors; directed pricing and performance reviews to identify service and revenue improvement opportunities and manage costs
 Scrutinized all vehicle-related documents and vehicle status as per the customer’s expectations
 Verified and checked Transporter Freight Bills, load slips, and invoices
 Coordinated with marketing person to make the order as per availability of stocks
 Negotiated with third-party providers to ensure timely service delivery at competitive costs
 Tracked the vehicles and checked the unloading status of goods
 Engaged in Fleet Management & Vendor Management
 Motivated and supervised 30-40 team members; guided them to achieve the targets before deadlines
Hetero Med Solutions, Hyderabad
Management Trainee-Warehouse, April 2014–July 2015
 Checked and inspected goods received and ensured they are of accurate quantity, type, and also acceptable quality
 Packaged and labeled products before they are dispatched
 Maintained quality standards for incoming/outgoing materials, ensured stringent adherence to quality standards, norms & practices
 Moved, organized, and ensured availability of stock
 Performed last mile operations; maintained customer satisfaction, turnaround time, MIS reporting, and last-mile logistics costs
 Monitored stock levels and supervised the work of junior staff
 Updated all data into a computer and manual recording systems
 Ensured that all inventory processes are completed on the same day
Education
 MBA from Gokaraju Rangaraju Institute of Engineering and Technology, Hyderabad in September 2013
 Certification in SAP ERP Logistics Overview
 Certification in Business Analytics with Excel
Languages known
 English, Telugu, and Hindi
Additional Skills
 Proficient in MS Office (Word, Excel, and PowerPoint).
 End User of ERPs like eVIN, CoWIN, FR8, SAP, and others.
Awards
 Awarded Best Employee of The Month in FR8 in August 2016, September 2016, November 2016, and February 2017
 Received Best Vaccine Cold Chain Manager Award from The Office of District Collector, Siddipet for exceptional support in the Mission Indhradhanush program and Cold Chain management in district Govt. health facilities

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Written by
2022-07-18

YASMEEN ****** *****

An Enthusiastic Healthcare Professional eager to contribute to team success through hard work,
attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Hospital
and Healthcare domain.

LAST EXPERIENCE:

  • Management Trainee in Quality Department
    To prepare the Departmental Manual
  • update the manual on a periodical interval in
    collaboration with the concerned departmental heads & with the Top management
    To prepare SOP/Process for all Patient care areas and conduct periodical audit to ascertain
    the SOP’s are followed at all times without any deviation
    To support the Medical Director on all Quality Initiatives
    To identify the process for improving patient-centric approach at all times by all staff by
    formulating Safe patient care practices
    Worked in JCI audit
    Look at ways to reduce waste and increase efficiency
    Define quality procedures in conjunction with operating staff
    Set up and maintain controls and documentation procedures
    Monitor performance by gathering relevant data and produce statistical reports
    Review existing policies and make suggestions for changes and improvements and how to
    implement them
    Measure performance and identify any areas of weakness, recommending and implementing
    improvements
    Assess the effectiveness of changes made
    Use relevant quality tools and make sure managers and other staff understand how to
    improve the business.
    Identified issues, analyzed information and provided solutions to problems.
    Increased customer satisfaction by resolving issues.

 

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Written by
2022-07-11

Avra ********

 

AVRA MAZUMDAR

Head- Operations

 

avrabono@gmail.com                                                                                                        Mobile- +919833279922

 

OBJECTIVES:
Management Graduate with over 19 years of comprehensive knowledge of managing and developingretail and distribution business opening stores and leading staff & sales teams in sectors like Perfumes, travel accessories, jewelleries, watches and other luxury goods  and commercially aware and highly successful in driving business forward whilst delivering high retail standards, through increasing sales performance, business development and driving Annual business plan. Proven ability to maximize sales and profitability through excellent service and the effective management of retail and distribution.currently looking for a suitable challenging retail Operations and or distribution management.

 

SUMMARY & SKILLSET:

– Top & Bottom Line Profitability                    – Supply Chain Management                     – Retail Management

– Logistic Management                                     – Revenue Expansion                                  – Merchandising

– Category Management                                  – Negotiation Expert                                   – System Implementation

– Vendor Management                                     – Cost Reduction and EBITA                      – New Store Opening

– Team Management-                                       -Budget Management                                 – Team building and Analytical
SOFT SKILLS: Problem Solving, Adaptability, Collaboration, Strong work ethics, Time Management, Critical Thinking, Leadership

 

AREA OF EXPERTISE& CORE COMPETENCY:

 

Sourcing, purchasing, Operations & Sales management, Inventory Management, Merchandising, Branding, Marketing, Vendor Management, Recruitment, Supply Chain Management

 

ACHEIVEMENTS
·         Successfully Started the new channel Distribution and Retail  In Ajmal Perfumes India in 2018 October and as on date the coverage is over 3000 points of sales across India with a turnover of over 30 crores in last financial year being adverse selling conditions.

·         During Pendemic had successfully reduced and negotiated entire rentals from 83 lacs to 42 lacs per month for the entire fiscal year and saved a handsome amount worth 5.76 crores during FY 2019- 2020 for a startup company.

 

·         Opened over 58 exclusive stores across india of Ajmal perfumes at achieved 94% of the expected feasibility in 2018 and 2019.

·         Successfully  break the Deals with potential MBOs chains like Apollo Pharmacy, Wellness forever and Relaince Trendz to name a few.

·         Negotiated with all the Malls across india for reduction in rentals and helped to achieve the bottem line saving almost 7.25 crores of rentals during covid period.

·         Target taken for the year of 2021 over 35 crores Net with a bottom line EBITA of 4.36 crores ( In that first quarter achieved with .79 lacs Positive EBITA.

·         Received best employee of the year award in 2012 and 2015 and once best Retail Sales &Operations Manager of the year award from PURE GOLD GROUP

·         Opened Successfully 165 SIS counters with AB Group, Shoppers Stop, Globus, Big Cinemas and Reliance Trends, TATA, Vishal Mart, Max, wall mart etc.

·         Best KRA 100  out of 100 in consecutive 3 quarters ( Sales, Collection, on time Payments, Replenishment, staffing, OTM )

·         OTM generates on time management results

 

 

 

EDUCATIONAL AND TECHNICAL QUALIFICATION
·         B.COM -UTKAL UNIVERSITY IN 1997

·         B.H.M -IIAS MANAGEMENT SCHOOL IN 2001

·         E.M.B.A -FROM IIBM 2018 – 2020 (Operations and Sales Management).

 

Relic Creations                                                Head Operations – Retail                                                           Since April  2021 – Present
 

Retail Strategy, Brand Presence & Business Plan

· Formulate retail operating plan with budgetary controls.

· Ensure standardization across stores and brand essence.

· To identify underperforming stores and develop a business plan to address and manage issues effectively.

· Drive various R&R programs for the store design, develop, validate and change.

Sales Operations & Profitability

 

· Effectively manage and review P&L of all the stores to optimize store profitability and standards.

· To ensure that all stores adhere to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.

· Monitor, review and ensure all KPIs of the store manager are met on on-going basis.

People Development

 

· Optimize hiring of manpower in line with the business plan and stores roll out.

· Coach store managers to seek and continuously develop knowledge of competitor activity and local market conditions on enhancing store profitability.

· Mentor store staff on driving high profitability and standards – with special focus on the non or low performing stores.

· Facilitate knowledge sharing and a best practices (internal and external) get replicated across stores.

· Create talent pipeline for managerial roles in stores.

 

·      Managing a team of over 100 employees in a busy working environment and effectively handling total B2B & B2C sales and operations.

 

·      Maintain metrics, reports, process Documentation, customer service logs, Buy- Backs, Exchanges and safety records.

 

·      Analyze past buying trends, sales records, daily collections, sales closing etc.

 

Ajmal & Sons – India                                    Head – Retail & Operations                                               October 2016 till June 2021
Business Development

•            Creating a growth / expansion strategy by identifying suitable Investors in general trade across India and Distribution Network setup along with EBO Stores

 

•            Retail property search management, coordinating with key channels like property developers, landlords, project consultants & IPC’s.

•            Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.

•            Liaising legal due diligence and paper work involved in signing & acquiring the business licenses.

•            Utilizing my extensive knowledge about the demographics of cities across India with strong network of property consultants and investors to generate required business. As on date the secondary ratio is over 63% to primary every month.

 

•            Evaluating the business potential and profitability of each store format & advice the management on acquiring the     properties profitably through presenting the business plan to COO, CEO & MD on the finalized Locations.

•            Evaluating identified property options & finalizing contracts for commercial properties.

•            Finalization of Store layout, MDQ planning and merchandise assortment in co-relation with Buyers & projects team.

•            Ensure successful Store Opening as per the business plan to achieve the number of stores, store months & overall sales budget.

•            58 Stores –       58 COCO (Company Owned & Company Operated)

•            2500 POS    –    In General trade in just 2 years of business initiation.

•            500 POS     –  Hyper Retail Stores ( Apollo Pharmacy, National Handlooms, Bindals, Reliance Trendz )

 

Business Development

•            Creating a growth / expansion strategy by identifying suitable commercial retail properties for opening new retail stores across India.

•            Retail property search management, coordinating with key channels like property developers, landlords, project consultants & IPC’s.

•            Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.

•            Liaising legal due diligence and paper work involved in signing & acquiring the business licenses.

•            Utilizing my extensive knowledge about the demographics of cities across India with strong network of property consultants and franchise investors

•            Evaluating identified property options & finalizing contracts for commercial properties.

•            Finalization of Store layout, MDQ planning and merchandise assortment in co-relation with Buyers & projects team.

Franchising:

•            Responsible for profitability of Franchise store across India and be the main liaison with, Finance, IT, Retail Procurement, Credit Control, L&D and coordinate/implement cross-functional initiatives to better support the franchise business in the country.

•            Responsible for identifying and developing new franchisees for the business & handling franchise development function across India.

•            Provide operational expertise and advice in the areas of operational execution, new store openings.

•            Develop the Operational Manual, policies and procedures

•            In charge of Revenue System Update, Stock Control Updates, Franchisees’ Products Request, Franchisees Purchases, Franchisees Logistic & Franchisees Marketing Needs

•            Advise the board on the financial status of all franchisees.

•            Support franchisees through formal business planning processes and conducts business reviews to find opportunities to drive franchisee operational success and profitability.

 

·            Managing a team of over 260 employees in a busy working environment and effectively handling total B2B & B2C sales       and operations.

·            Handling  sales volume of 36 crore’s annually and Consistent for the past 3 quarters on Business targets and over achieved the same

·            Built cross functional relationship to enhance sales channels and over all company performance (Sales, finance, customer ops, marketing)

·            Well maintained healthy equation with DM’s and SM’s across all Shoppers stop, lifestyle, Central, Reliance Retail and Pantaloons to operate stores with ease.

 

Nakshatra Brands Limited                                            Head – Retail Sales & Operations                          since March 2013 till June 2016
·      Managing a team of over 100 employees in a busy working environment and effectively handling total B2B & B2C sales and operations.

·      Built cross functional relationship to enhance sales channels and over all company performance (Sales, finance, customer ops, marketing, legal, supply chain for 40+ distributors and 37+ stores of different formats.

·      Developed and implemented sales incentive programs ( PLP ).

 

·      Set entire SOP for SIS, Distribution and Franchise Operating Procedure Brand wise and send the Docket to all Brand Heads and Sales points.

 

·      Maintained full responsibility 15 company owned showrooms, 21 Franchise Store and 159 SIS counters Channels which encompassed day to day operational issues, staff-supervision, Supply chain, Merchandise planning, ageing analysis, ATL and BTL activities Yearly calendar.

 

·      Recommend optimal transportation mode, routing, monitor specific supply chain measurement and train shipping dept. personal in roles.

 

·      Maintain metrics, reports, process Documentation, customer service logs, Buy- Backs, Exchanges and safety records.

 

·      Analyze past buying trends, sales records, daily collections, sales closing etc.

 

·      Ageing Analysis of stocks in different channels, setting up Promos as per the year calendar made for every stores in all verticals.

 

·      Complete vendor management, sourcing and procurement of all Display stands, packaging Materials, stationeries, marketing collaterals and etc.

·      Handling interior fit – out for the all the company owned and franchised owned retail showrooms.

 

 

 

Pure Gold Group                                                  Sales & Operations Manager                                Since September 2009 till March 2013
·      Maintained full responsibility for 20 showrooms, which encompassed day to day operational issues, Marketing, staff-supervision, Branding, Merchandising and Logistics and vendor management.

 

·      Coordinating with Advertising agency for all types of Advertisement for store opening (Branding of Opening soon and Signage’s for the shop, flier’s danglers, all printed and pre-printed stationeries)

 

·      Interior Fit out of the all the upcoming retail showrooms. Along with roll out plan for all upcoming requirements for display stand, props, recruitments, and pre-opening materials as per checklist

 

 

Damas Jewels Dubai                                                  Assistant Operations Manager                           Since December 2001 till Nov. 2009
·      Engages, inspires and galvanizes the organization around the brand vision, position and strategies so they are clear in bringing them to life in their areas of functional expertise

·      Ensure complete adherence in store level of company guidelines during particular promotion activity.

·      Overall responsibility for store maintenance on regular intervals and Liasoning with government offices for renewals and licenses Supervise the daily, weekly and monthly preventative maintenance inspections.

·      Maintained full responsibility for six showrooms, which encompassed sales management, revenue growth, staff supervision, and P&L management, merchandising and store display

 

·      Responsible for opening new store and make sure it is ready for retailing before given time. Opened 6 stores across the U.A.E. including exclusives, semi-exclusives and stand-alone shops

 

·      Set entire SOP for Franchise Operating Procedure Brand wise and send the Docket to all Brand Heads and Sales points across UAE and Bahrain.

·      Successfully opened company owned stores in Dubai Mall, Deira City Centre, Dubai Motor City and IBN Batuta Mall in UAE.

 

·      Staffing, Sourcing of Materials, Marketing, Branding, Mall coordination’s, Operational issues, Fit – Outs etc.

 

 

HOBBIES:
·      Net – Surfing, socializing with friends, Cricket, Chess, Singing, cooking

 

REFFERENCES:        On Request
DATE: 11.07.2022

Place: MUMBAI (INDIA)                                                                                                                                           Avra Mazumdar

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Written by
2022-06-15

Syed ***** ******

CURRICULUM VITAE
Personal
Name: Syed Ahmed Hashmi
Phone Number: +91-6303505943
Date of Birth: 24-02-1994
Gender: Male
Nationality: Indian
Marital Status: Married
Career Objective
Seeking dynamic and progressive working environment where I can contribute best of my knowledge and expertise to the growth of my organisation and learn new cutting-edge technologies in a professional and technical environment.
Education Qualification
Bachelor’s in commerce (2014)
(Usmaniya University.)
Professional Experience
Team Leader (June’2020-DEC’2021)
(KAAGAY – Heera Siddhi Homes (Closing manager))
Job Role:
• Plan and Implement (real-estate) project-specific sales
• Discuss and follow up on opportunities with prospective buyers
• Coordinate site visits with prospective buyers and enable deal closure
• Making available property database of the area
• Catering clients as per their needs from the available database by calling and personal visits
• Must have experience in real estate closing sales and attending clients at the site and closing the deal
• Undertake training to improve employees’ performance.
• Monitor work to identify issues and track progress Serve as a conduit between the management and agents.
• Serve as a conduit between the management and agents.
• Take agents’ views and feedback on board, with an aim to set team goals.
• Make sure agents keep company values, best practices and more in mind.

Sales Manager (Dec’2018-Feb’2020)
(Pashmeena Impex)
Job Role-
• Build good working relationships.
• Understand the needs of your business customers.
• Research the market and related products.
• Overcoming stall tactics and objections and suggesting sources of money for debt payments.
• Settlements by arranging client’s payments over longer time span.
• Confirming client’s information and payment agreements.
Aircraft Appearance Team Leader (Feb’2016-March’2017)
(Dubai International Airport- Danata)
Job Role-
● Plan, organise and control the cleaning/washing service to all operating airlines and a 9 cleaning/washing service to customer aircrafts by co-ordinating and supervising a team of cleaners on a shift basis.
● Organises and supervises a team of cleaners for providing the aircraft cleaning/washing service to airlines operating through Dubai International airport; based on contractual or adhoc requirements.
● Plans the distribution of tasks and equipment requirements in order to effectively complete the aircraft appearance activity within the stipulated time so as to meet the airline requirements for turning around an aircraft.
● Conducts comprehensive safety briefings and allocates the tasks individually to all team members as well as ensures that tasks are carried out systematically, in a safe manner and to the required standards.
● Ensures that the correct chemicals and cleaning/washing materials are used; mixed to the right proportion and safety procedures are followed in order to prevent any damage to the aircraft or injury to the staff.
● Ensures all members of the team follow the relevant Work Instructions and Standard Operating Procedures. Any non-compliance to the Work Instructions and Standard Operating Procedures must be addressed at the first instance and corrective action taken instantly.
Got Appraisal from Airport and was promoted as Wheelchair Assistance Co-ordinator (March’2017- Aug’2018)
Job Role:
● Assists and transports passengers requiring wheelchair assistance to/from assigned gate and/or from their arriving flights to the FIS (Federal Inspection Service) area.
● Safely lifts special needs passengers up/downstairs, seats of aircraft and in/out of wheelchairs.
● Assist with transporting mobility impaired passengers Assist passengers.
● Reads appropriate paperwork to identify name, international flight information, date and special service request details to ensure special needs passengers are taken to the correct gate destination.
● Assists special needs passengers and unaccompanied minors in transporting and claiming personal belongings and baggage.
● Reads the airport monitors to determine arrival and departure information and arranges gate for incoming passengers who need special assistance.
● Greets passengers in a friendly and courteous manner.
● Uses Tracking system and or by Dispatchers to provide pickup and drop-off of special needs passengers.
● Communicates instructions and special services to gate agent or other personnel for passengers with special needs.
● Gathers wheelchairs in the concourse and returns them to the staging area for use.
May assist in arranging ground transportation.
● Theirs all mobility impaired passengers are given adequate service.
● Coordinate between Wheelchair Staff and Baggage porter provider.
● Transport passengers out of Customs area to the meet and greet lobby area. (located at arrival level)
● Transport passengers to their connecting flights/terminals when appropriate.

OTHER:
● I have taken the training of 45 days for passenger handling from Emirates Aviation College.
● I have done passenger safety courses and training successfully.
● I have done PDA training too.
● Achievement:
● I got the appreciation award from airport authority.

Purchase Assistance and Floor Supervisor
(Blue Santa Maria)
Job Role:
• Responsible for smooth operation of the floor assigned.
• Responsible for the performance of floor boys.
• Supervise Room Attendants.
• Organises and facilitates the room making process.
• Maintain Strong working relationships with our vendors.
• Review purchasing agreements with vendors and maintain open lines of communications with those vendors.
• Stay up to date with industry trends and establish long-term purchasing arrangements with vendors when it is beneficial to the company.
Warehouse Management (June’2013 – Jan’2015)
(Spreaders Imported Food Distributors)
Job Role:
● Assist shipping and receiving unloading trucks and checking in merchandise.
● Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
● Sort and place materials or items on racks, shelves or in bins according to organizational standards.
● Maintains inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer. May also assist in counting of physical inventory.
● Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat, Sweep, dust, and mop. Organize warehouse and work area for orderliness at all times.
● Wear the proper safety equipment
Storekeeper (Feb’2015 – Dec’2015)
(Thinspo Italian Restaurant)
Job Role:
● Stock inward outward Entry
● Purchasing material
● Checking expiry
● Daily Report In excel sheet.
● Monthly report of purchase material
● Wastage and expiry report
● Keeping records of reports of every month
● Maintain store hygiene
Additional Skills
Skill full Knowledge of MS Office.
Believes in Teamwork.
Carries good communication skill.

Declaration
I hereby declare that all the above statement in this application made by me are true and correct to the best of my knowledge.

 

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Written by
2022-05-31

Vishal *****

Hardworking and driven sales management professionals equipped

to revitalize sales operations and align procedures to maximize

profits and client acquisition. Successful at improving sales

procedures tot streamline and strengthen process. Multifaceted

leader with analytical and diligent approach to building and leading

strong teams. Goal-oriented manager with distinguished experience

in construction industries and proven leadership abilities. Expert

in increasing productivity and customer satisfaction while driving

revenue and sales. Committed to streamlining procedures while

optimizing employee talent.

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Written by
2021-09-11

BENEDICT ******* *

B ENEDICT JEYARAJ. J

Mobile: 9025885586

Email: benedictjeyarajjohn@gmail.com

Address: D-231, Housing unit, Phase 1,

Kurichi, Industrial estate P.O

Coimbatore 21.

CAREER OBJECTIVE

 

Secure a responsible career opportunity to fully utilize my training and skills, While making a significant contribution to the success of the organization.

 

ACADEMIC QUALIFICATION

Course
University/

Board
Institute
Year of passing
Percentage

 

BSc Catering science

&

Hotel Management

 

Bharathiar

University
Bishop Appasamy College of arts and science
2017

 

69.00%

 

HSC
Matriculation
Presentation Convent Matriculation Hr. Sec School
2013
65.75%
SSLC
Matriculation
Presentation Convent Matriculation Hr. Sec School
2011
75.8%

 

 

AREA OF INTEREST

 

Front Office

 

FRONT OFFICE ASSISTANT -THE STONEWOODS GOA November 2018-Present

 

 

Working as a Front office assistant in The Stonewoods Resort and Spa from November 2018.
Demonstrate a high level of Guest service all the time.
Supervise the efficient operations of the Front desk.
Plan and assign work for Front office associates.
Assist other departments whenever necessary and maintain good working relationships with team members.
Opening, sorts, prioritizes and distributes incoming mail and providing progress reports
Cross Check all billing instructions are correctly updated.
Takes responsibility in the absence of the Front office manager.

 

 

 

 

SENIOR GUEST SERVICE ASSOCIATE-THE CROWN GOA July 2017-November 2018

 

 

Worked as a Front Office Associate in The Crown Goa hotel from July 2017.
Got promoted as a Senior Guest service associate in October 2018.
Coordinates and performs guest arrival, departure and cashiering tasks in accordance with Resort standards;
Check out of departing guest in accordance with the established standards.
Is proficient in the safe handling of all relevant equipment
To assist guests regarding hotel facilities in an informative and helpful way
Assist customers, both walk-in and via phone,
Opening, sorts, prioritizes and distributes incoming mail and providing progress reports
Ensures the work area is ready for service.
Producing accurate work including spelling, grammar and high level of attention to details..
Check and follow up Bills on hold, Handles paid outs,Settling guest accounts.
SKILLS

Strong time management and organizational skills, with the ability to manage multiple tasks and balance shifting priorities while maintaining confidentiality
Highly responsible & reliable
Calm, efficient, and organized with great attention to detail
Acquire and maintain knowledge of all programs/registration details, discounts, etc
Positive attitude and good communication skills
Ability to multitask and prioritize
Ability to handle cash transactions and balance cash drawers
Knowledge of grammar, spelling…
INDUSTRIAL EXPOSURE TRAINING

 

Has successfully completed 120 days of training in Bengaluru Marriott Hotel Whitefield.

 

 

Has got “Brilliant Trainee of the month” during the month of May in my training period in “Bengaluru Marriott Hotel Whitefield”

 

 

 

 

 

 

SOFTWARE KNOWLEDGE

 

IDS 6.5
MS OFFICE
Windows 7,8,10

 

 

 

 

 

 

 

 

L INGUSTIC ABILITY

 

 

 

 

S.NO
LANGUAGE
SPEAK
LISTEN
READ
WRITE
1.
English

2.
Hindi
✓
✓

3.
Tamil

 

 

PERSONAL PROFILE

 

Date of Birth : 9 April 1997

Gender : Male

Marital Status : Single

Father’s Name : S.JOHN BRITTO

Mother’s Name : J.ANGELIN MARY

Nationality : Indian

Mother Tongue : Tamil

 

 

 

 

 

 

REFERENCE

 

 

 

Mr. Feize Mohammad

Front office manager

Mobile : 8805002553

Mail Id- fom@thecrowngoa.com

 

 

 

 

 

 

Mr. Anshu Verma

Operations manager

Mobile : 9765266955

Mail Id- mo@stonewoodsgoa.com

 

DECLARATION

 

I hereby declare that above furnished details are true to the best of my knowledge and I promise to utilize my best efforts and passion in order to fulfil my duties if given an opportunity.

 

DATE:

 

PLACE:

(J. BENEDICT JEYARAJ)

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Written by
2020-07-29

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    Written by
    2020-07-01

    Ravi ******

    Ravi Sapkal

    Looking for long term association with logistics department.
    Having 4 Year & 3 months experience in inbound and outbound logistics operations.

    Career Objective

    My career objective is to acquire a successful career in supply chain management through challenging job profile and continuous knowledge development.

    Personal Skills

    Sustaining to work pressure and quick learning.
    Willing to take challenging tasks.
    Highly responsible, punctual and honest.
    Work well under tight deadlines
    Good presentation, writing and editing skills

    Study
    Years
    Institute
    Ssc
    2004-2005
    Gujarat secondary education

    board
    Diploma in

    Computer software Engineering
    July 2007 – July 2009
    National polytechnic,Karmathvidhyapith

    Baroda
    NCESE

    Computer hardware-networking

    (Microsoft Certified course)
    September 2010- January 2012
    N-Power, Aptech

    Vadodara
    Educational Qualification

    Computer Knowledge

    Software course (Computer Fundamentals, ms office 2007, Internet, from national polytechnic Vadodara ( karmathvidhyapith ) in a year of  2007 to 2009
    Knowledge and Experience of Software’s like Windows 98, 2000, XP,
    Windows vista, Windows 7, Apple Mac OS and Antivirus Software’s, etc.Computer Assembling, Installing Scanners, and printers etc. Network Cabling, Hardware Repairing & other Software’s Installation etc.

    Work Experience

    Zomato Media Pvt Ltd.

     

    Location: Vadodara, Gujarat

    From: December -2018 to still working here

    Designation: Senior Executive (TL – Logistics Operation)

    Responsibilities:

    Driver On boarding,
    Giving Training To Delivery Partners which is require
    Solved Payout issues of Delivery partners
    Managing Team by Daily Visit of Field and resolved escalations
    Daily basis Audit of Delivery partners
    Shipments Tacking
    Handling operations

     

    Shadowfax Technologies Pvt Ltd.

     

    Location: Vadodara, Gujarat

    From: June-2017 to December -2018

    Designation: Hub Incharge (Branch Manager)

    Responsibilities:

    Reverse and forward logistics, deliver shipments to customer and pickup defective goods & delivery to the seller.
    Daily allocation of Pickup & Delivery in different routing.
    Managing Team
    Cross checking the product with invoice and ensure both are matching.
    Preparation of out bound manifest.
    Creating Daily basis DRS, RTO, RTS, manifest & TB.
    Plan for effective utilization of vehicles.(Target : more productivity in least kilometre)
    Update fuel sheet on regular basis.
    Update costing sheet on regular basis and to upload all the bills on Google Drive.
    Handling Overall operations of vadodara.
    I work for achieve best performance & productivity at end of the day

    Connect India E-commerce Services Private Limited

    Location: Vadodara, Gujarat

    From: March-2016 to June-2017

    Designation: Operation Executive

    Responsibilities:

    Daily allocation of Pickup& Delivery in different routing.
    Managing Team
    Cross checking the product with invoice and ensure both are matching.
    Creating Daily basis BTS.
    Update fuel sheet on regular basis.
    Update costing sheet on regular basis.
    Handling Overall operations.

    Nuvo Logistics Private Limited

    Location: Vadodara, Gujarat

    From: Feb-2015 to Feb-2016

    Designation: Field Executive

    Responsibilities:

    Pickup product from the customer
    Daily allocation of Pickup in different routing.
    Handling operations.
    Preparation of out bound manifest.
    Creating Daily basis DRS, TB & MTS. . . .

    Mphasis an hp company (Air-Tel Customer Service)

    Location: Vadodara, Gujarat

    From: April-2014to: jan-2015

    Designation: Customer Support Officer.

    Responsibilities:

    Registration of customer complaints.
    Ensure closure of complaints through close follow up with engineers.
    Ensure 100% customer satisfaction.
    Query Resolution Centre (QRC)

    Microhard computers

    Location: Vadodara, Gujarat

    From: Jan-2011To: March-2014

    Designation: hardware engineer

    Responsibilities:

    Computer Assembling
    Installing Scanners, and printers
    Network Cabling
    Hardware Repairing & other Software’s Installation

    Personnel Information:

    Father’s name                  : Sunil S Sapkal.

    Date of birth                         : 17th Jan 1990

    Marital status                        : Single

    Nationality                           : Indian

    Languages known                 : English, Hindi, Marathi &Gujarati.

    Interests : Cricket, Music & Reading Books.

    Expected Salary:

    Negotiable as per the organization policy.

    Declaration:

    I declare that the information furnished above is true to the best of my knowledge and belief.

    [Ravi S Sapkal.]

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