Description
IT Associate Project Manager 2
Experienced Associate Project Manager with 4 years of a demonstrated history of working in the information technology Infrastructure, Storage, Backup, Application, Virtual/Physical Servers, Data Centre Deployment, and Migration projects(Storage & Cloud) and services industry leading all phases of projects and programs.
WORK EXPERIENCE
01/2015 – 07/2018
Senior Analyst, Services Project/Program Management Dell EMC Technologies Bangalore
Directed all phases of Storage, Backup, Cloud migration, Data Center Consolidation, transition and Migration projects, from Pre-sales to closure. Led new product development from concept to launch. Visited US customer locations to gather requirements, release checklists and plans. Secured an opportunity worth $85,000 for building a disaster recovery data center within fifteen days of first discussion Solely managed entire Boston enterprise account, USA districts projects. Led cross-functional teams of up to 25 people, offered them constructive feedback and successfully completed the projects on time. Coached individuals and teams on adoption and effective execution of Agile Scrum methodology and Framework
06/2014 – 01/2015
Product Support Engineer Flipkart , Bangalore
Resolved customer’s problems by providing information about products and services, processing orders, and capturing complaints Ran tests to determine the most effective product flows, decreasing the number of customer complaints by 75% over a month.
CERTIFICATES CAPM Certified (License # 1912315 ) ITIL® V3 Foundation Certified (GR750154724PS) SCRUM Master Certified Six Sigma Yellow belt certified EMC CIS ,Cloud Infrastructure Services Certified EMC Information Storage and Management Certified Project Management Professional (PMP) Trained Data center and Infrastructure Management Trained
