Receptionist in Hospital
Greeting patients and visitors as they enter the hospital
Answering phone calls and directing them to the appropriate department or staff member
Scheduling and confirming appointments for patients
Verifying patient information and insurance details
Collecting co-pays and processing payments
Maintaining accurate patient records and updating electronic health records
Coordinating with other hospital departments to ensure timely and efficient patient care
Assisting with various administrative tasks, such as filing, data entry, and inventory management
Requirements:
High school diploma or equivalent
Previous experience in a customer service or administrative role preferred
Excellent communication and interpersonal skills
Knowledge of medical terminology and electronic health records preferred
Ability to multi-task and work in a fast-paced environment
Proficient in basic computer skills, including Microsoft Office
Must be able to maintain confidentiality of patient information
Willingness to work flexible hours, including evenings and weekends
Overall, a hospital receptionist plays a vital role in ensuring that patients and visitors feel welcomed and well-informed, while also maintaining efficient communication and organization within the hospital.