Delivery Manager – Java Services Projects

Job Description
We are seeking an experienced Offshore Delivery Manager to lead our Java and frontend web application development projects. The ideal candidate will have a strong background in software development, excellent communication skills, and proven experience in managing offshore development teams to successfully deliver high-quality projects.

Responsibilities:

Project Planning and Execution:
Collaborate with the onshore team to define project scope, requirements, and deliverables.
Develop detailed project plans, including timelines, resource allocation, and budget estimates.
Monitor project progress, identify potential risks, and implement mitigation strategies.
Offshore Team Management:
Lead and manage the offshore development team to ensure timely and quality project deliveries.
Assign tasks, provide clear directions, and ensure team members understand their roles and responsibilities.
Foster a collaborative and productive work environment, encouraging team members’ growth and skill development.
Technical Guidance:
Provide technical guidance to the development team, including architecture decisions, code reviews, and best practices.
Ensure adherence to coding standards, design principles, and software development methodologies.
Stakeholder Communication:
Act as the primary point of contact for offshore team-related communication, including project status updates and issue resolution.
Collaborate with cross-functional teams to gather requirements, clarify technical specifications, and manage expectations.
Quality Assurance:
Define and implement quality assurance processes to ensure the delivered software meets high-quality standards.
Conduct thorough testing and validation of developed applications before deployment.
Performance Management:
Provide regular feedback to offshore team members through performance evaluations, coaching, and mentoring.
Identify training needs and support professional development initiatives.
Continuous Improvement:
Identify areas for process improvement and implement strategies to enhance efficiency and effectiveness.
Stay updated with industry trends, emerging technologies, and best practices to drive innovation.
Client Relationship Management:
Build strong relationships with clients, addressing their concerns and ensuring their satisfaction with project outcomes.
Collaborate with clients to understand their business requirements and align project deliverables accordingly.
Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
Proven experience (10+ years) in Java and frontend web application development.
Previous experience (6+ years) in managing offshore development teams and delivering successful projects.
Strong technical proficiency in Java, Spring Framework, frontend technologies (HTML, CSS, JavaScript), and related tools.
Proficient understanding of software development methodologies (Agile, Scrum) and project management tools (JIRA, Trello, etc.).
Excellent communication and interpersonal skills to collaborate effectively with onshore and offshore teams, clients, and stakeholders.
Demonstrated leadership skills, including the ability to inspire, motivate, and guide a diverse team to achieve project goals.
Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

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Customer Relationship Manager

Who Can Apply? Freshers / Tele calling experience Fluent in Hindi & English Graduate (Must) | Age: 18–30 yrs Key Responsibilities Respond to and resolve customer queries, concerns, and requests over the phone in line with company standards Accurately record customer interactions and follow-up tasks in internal systems Understand and support multiple insurance products and

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Key Account Manager

Job Description: Key Account Manager Employment Type: Full-Time Work Location: Ludhiana/Remote/Hybrid Salary: ₹5,000 – ₹30,000 (based on experience) Key Responsibilities: ● Build and maintain strong relationships with key clients. ● Act as the main point of contact for client queries and concerns. ● Develop strategic account plans to maximize client satisfaction and revenue growth. ●

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Business Development Manager

**Key Responsibilities:** 1. **Market Analysis:** Conduct thorough market research using IT tools to identify potential clients and understand industry trends within corporates, hospitality, hospitals, and facility management. 2. **Client Acquisition:** Utilize CRM systems and other IT tools to develop and execute strategies to acquire new clients in the specified sectors, meeting or exceeding sales targets.

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Business Development Manager

Ideal candidate should have handled sales and business development in engineering industry.
Minimum 2+ years of Sales and Business Development of Engineering Services likeStereo lithography (SLA),3D Printing, Vacuum casting etc.
Should have at least 1 years of experience in International Sales.
Should be a quick learner and demonstrate exceptional Selling abilities.
Should have excellent communication skills- Written and Spoken Ability to understand engineering problems and client business needs, come up with right solution.
Will manage the entire Sales Cycle-Lead generation to closure cycle.
Will be involved in outbound calling to generate leads and bring them to closure.
Will respond to client enquiries, understand customer requirements, carry out pricing and negotiation with customer, transition projects to Production teams, deliver the completed project to customer and ensure payment.
Will be involved in delivery partner management and identification.
Will interact with the internal Marketing team and provide feedback to improve sales.
Willingness to work 6 days a week.
Will be responsible for business growth, targets and profitability. Will coordinate with operational functions.

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regional manager

 

Shall be able to manage the maintenance, development, performance, governance, administration and delivery of the insurance provision for the organisation to produce an efficient service and delivery solution, maximising efficiency, performance and best value against pre-agreed targets.

1.   Responsible for the Overall Team performance

2.   ensuring that the insurance team understands its duties and its role within the organisation

3.   responsibility to adhere to agreed criteria and budgets and plan to maximise efficiency, best value and performance

4.   meet your targets and those of the team and organisation as a whole

5.   the smooth running of the of the team and organisation as a whole

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Reationship manager

We have an urgent opening for Frontline Sales Manager in Top MNC Life Insurance Company.
Chanel- Bancassurance/ Agency/ Direct
Location- (add all locations for pune)
Experience- Minimum 1 year
Education- Graduate (Any)
Role- Attending pre-fixed appointments and providing Financial services to Clients. Enhance the existing relationship with customers by analyzing his/her needs; and then cross-selling of various products & services. Preparing MIS and Lead management. It is a field job. You will have to travel within the assigned geography to meet customers assigned to you for sales and service delivery. You will be evaluated on your ability to meet the business targets (Top line, Persistency, Product mix) by working on assigned calls.
Benefit- Salary+ Incentives

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Service Coordinator Incident Management – Multiple Cities

Job Description for Service Coordinator Incident Management – Multiple Cities

Your Role and Responsibilities

  • Follow incident management processes and restore IT services to normal operation as quickly as possible. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Communicating with upper management & customer in case of any service impacting issues. Oversee all aspects of the incident management process, from evaluation to resolution of all IPC (Incident, Problem, Change) components comprised of IT services based on an ITIL framework.
  • An Incident Manager records all issues and helps to design ways to prevent similar problems in the future. He or she will manage technical support teams, create procedures to deal with problems and develop solutions
  • As an Incident coordinator/manager working for a global provider of IT solutions, you will be working within a multi-supplier environment transforming into a SIAM model.
  • The successful candidate will be maintaining overall Major Incident Management process and share the drive critical and complex incidents in every possible means to multi-suppliers, as well as building on the Process maturity during the transformation.
  • Responsibilities:
  • High-level ownership of the technical service restoration plan across all Vendor delivered IT services and the Resolver Group Managers involved in P1 incidents
  • Coordination of technical restoration actions and plans via email, messaging, updating of P1 tickets in ITSM Tool
  • Technical and Functional Escalation where necessary
  • Aim is to reduce restoration time and escalation to Situation Management for P1 incidents
  • Communication via various means including SMS and reporting
  • Plan, coordinate and control the restoration of complex and high impact system problems that occur within the production environment
  • Priorities major incidents and assign tasks to Service Support and Delivery resources as required
  • Act as the central communication point for major incidents – all Priority 1 issues and Priority 2 issues as required
  • Ensures creation of a resolution plan for P1 & P2 incidents
  • Understand and clearly communicate the business impact of major incidents
  • Priorities major incidents based on business impact to the client
  • SIAM Major incident managers are authorized to login into any priority calls during lean periods for their own knowledge gain
  • Develop strong working relationships with support and delivery teams, management and liaise with support areas as required
  • Train and mentor other team members including Service Restoration Managers and Problem Managers in process and techniques used to manage major incidents across all vendors
  • Providing updates / communication to senior management on the status of P1 & P2 incidents

Required Technical and Professional Experience

  • 5+ years of experience in IT Industry
  • Experience in running the MI across all Vendors
  • Excellent communication skills
  • Proven experience as Major Incident Manager & should have ITIL exposure.
  • Proven experience in handling the Bridge calls.
  • Create standardized visual design diagrams of logical infrastructure, including platform, storage, and networking basic information

Preferred Technical and Professional Experience

  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Required Education
Bachelor’s Degree

Preferred Education
Master’s Degree

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Hiring Relationship Manager for New Delhi Location

Responsible for Relationship Manager profitability of channel of his region across all the
products offered by Assetmine.
 Achieve the FY targets – Through Channel + Direct Sales.
 Ensure Online Sales / Migrate clients to Online platforms
 Responsible for sales of third party products to direct clients and
through channel sales as per business plan.
 Monitor competition, identify industry benchmarks and integrate
into Distribution business on an ongoing basis.
 Certification & Training of Sub-Brokers.
 Ensuring delivery as per agreed service levels
 Driving business results as per the Business plan
 Market intelligence
 Event Management – Seminars / Webinar / Workshops
 Coordinating relationships with key Sub-Brokers & End Clients

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Customer Relationship Manager

Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.
Ensures that new vehicles are properly prepped for delivery.
Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle’s features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments.
Coordinates customer follow-up programs.
Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed.
Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys.
Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors.
Maintains a case history file of all customer complaints and problems, documented with customer’s name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution.
Reviews all post-sale service cases with the service manager once a month.
Maintains a file of the dealership’s customer satisfaction achievements.
Assists service customers during the morning service rush, when possible.
Writes articles for customer newsletters.

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Nurse Manager- Home Health Care

·         Patient counselling – Ensure business continuity by interacting with the patient and internal stakeholders and provide smooth clinical services.

·         Patient Prognosis – Ensure that the nurses and understands the patients health condition and provide care plan in consultation with the MO, assessment team and close loop the communicating on a daily basis as per the TAT.

·         Scheduling and Rostering & Leave planning Ensure that the scheduling and rostering is done based on the service order extension and manage the leave plan efficiently on a monthly basis.

·         NM & ANO on Call Sharing responsibilities of NM & ANO on call.

·         People Management – Handholding employees for new cases and new locations and ensure that the team performs in a manner that is profitable for the organization by adding value to the employee.

·         Absenteeism Management – To ensure that absenteeism is reduced by engaging with the employees and counselling them by providing on the job training focusing to build the skill gap. Counsel them when required.

·         Engagement Conducting Welfare activities planned & Regular empaneled Hostel visits to monitor hostel facility provided.

·         Training To induct the trainees for a duration of 8 hours during their training period & assess the trainees post training session.

·         Employee Safety & Welfare – Ensure that the employee is taken care during while on duty.

·         Onboarding a Patient – Once a Sales Lead is converted, the NM has to on board the case. This will include doing the Environmental Assessment in case the service is at the Home of the patient and do a detailed Nursing Assessment to formulate a Nursing Care Plan.

·         Patient Visit –

·         Make regular visits on agreed frequency to the patient who are receiving supportive nursing care from One Life at the Hospitals in order to check for the satisfaction of the services provided.

·         In case the field staff is unable to perform a particular nursing procedure and there is a need for a Senior Nursing professional to visit to carry out the same, the NM should visit the patient and do the needful.

·         Patient Assessment – Ensure completion of Physical Examination of the patients, assess Intake and Output charts that are monitored by the staff.

·         Documentation & Reporting – Checking the Nursing documentations which are filled by staff at patient side and submission of the same to the MRD, recording & updating complete Patient and Staff data in master Google Sheet (Weekly NM Visit form)

·         Patient Relationship Management – Receiving feedback from patients, attenders and close looping with the concerned departments like Operations, Sales, Training & Quality in the prescribed format in a factual & unbiased manner. Ensure business continuity by interacting with the patient and internal stakeholders and provide smooth clinical services.

·         Employee Relationship Management- Bed side teaching, suggesting re-training for staffs as when and required and feedback loop to the training team/ Ops Manager and HR. Attending to concerns of staff and feeding it back to the HRBP/ if required and monitoring staff grooming at patient side.

·         Equipment Checking Examining repairs and replacing kitbags periodically.

·         Interaction with MO – Updating the patient status to the Patients Primary Consultant, internal MO’s and escalation of clinical issues to the MO on call.

·         Kit Bag – The Individual will also be a custodian of the Kit Bags meant for delivery of Nursing Care.

·         Medications & Nursing – Assessing medication and reporting errors, carrying out IV cannulation and other minor nursing procedures as and when required

·         Training before deployment – Conducting viva during the post training assessments.

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Operation Asst. Manager female only

Job Description:-
1. Client, Customer & People Management
2. Effective performance planning for self and team
3. Monitor employee activities and provide guidance where needed
4. Encourage a positive work environment and culture for all employees.
5. Prepare and send report to the Director of Operation.
6. Arrange training session for all team member once in a month
7. Schedule weekly meeting with leaders regarding their work and monthly task and report to Directors
8. To lead a team’s available resources in order to deliver a quality service to customers in line with agreed service standards
9. Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations
10. Handle escalations for the team
11. Building and maintaining effective internal and external relationships with clients, government officers & Bank
12. Team’s Career Planning/manage team performance & expectation
13. Ensures service, SLAs and KPIs are continually reviewed and expectations are met with optimum levels of quality & service delivery
14. Work as a Single point of contact for ops department
15. Quality and Process improvement Initiatives
16. Identifying and instilling best practice, processes and systems and drive continuous improvement environment
17. Planning, execution and monitoring of projects and standard systems

Required Key Skills:-
1. Business degree or related professional qualification
2. Excellent communication and negotiation skills
3. experience in all aspects of planning and implementing sales strategy
4. technical sales skills
5. knowledge of market research
6. experience in managing and directing a sales team
7. problem analysis and problem-solving
8. decision-making & meeting sales goals

Experience required: Minimum 4-5 Years of experience in Sales & Marketing

 

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Marketing Manager

DFG is a facility management service that specializes in residential cleaning services, deep cleaning, and pest control. We have five-star trained employees who excel at housekeeping, services, and facility management. We have a client base in Nagpur and provide efficient and superior housekeeping services throughout the city.

We are looking for a field marketing manager to join our team. Candidates who fit the job description should apply as soon as possible.

Job Description:

Ensure that proper facility management levels are maintained on-site at all times, while also supervising the recruitment of new team members.
Maintaining all field rules and policies, evaluating housekeeping service performance, responding to on-call tasks and responsibilities, handling the facility management services and concerns of all field personnel, and providing support to employees under their supervision.
Assess staff training needs, hold toolbox talks, and plan training sessions for housekeeping services as needed.
Monitor employee performance and manage employees appropriately, using the disciplinary process as needed.
In-depth knowledge of traditional and emerging marketing channels
Ensure that the contract is always within the budget of facilities management
Maintain effective communication on the job site, including facilities management meetings, client communication, notice boards, and message boards.
Arranging for housekeeping staff to come on-site to perform routine servicing and emergency repairs, as well as assisting contractors on-site with the delivery of these services.
Responsible for managing the housekeeping cleaning & coating suppliers’ lead-time, total cycle time, and cost.

Requirements:

At least one years of marketing/field management experience is required.
Ensure that the company is communicating the appropriate messaging in order to attract new customers and retain existing ones.
Rep the marketing team in cross-functional groups such as product management, sales, and customer service.
Updating senior management on the status of field activities and reporting on campaign results
Outstanding written and verbal communication abilities
Strong project management, multitasking, and decision-making abilities are required.

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Branch Cum Sales Manager

Job brief

We are looking for a talented Branch Cum Sales Manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities

·         Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.

·         Assess local market & PAN INDIA conditions and identify current and prospective sales opportunities.

·         Develop forecasts, financial objectives and business plans.

·         Meet goals and metrics.

·         Manage budget and allocate funds appropriately.

·         Bring out the best of branch’s personnel by providing training, coaching, development and motivation.

·         Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

·         Address customer and employee satisfaction issues promptly.

·         Adhere to high ethical standards, and comply with all regulations/applicable laws.

·         Network to improve the presence and reputation of the branch and company.

·         Stay abreast of competing markets and provide reports on market movement and penetration.

·         Ensure quality sourcing of new customer to sell different banking product like Demat Account, Life Insurance, Credit Card, Loans, Private Funding, Mutual Fund, Shares & etc.

·         Penetration of Fixed Deposit to existing & new customers.

·         Generate leads of customer through referral, meeting branch walk-ins customer, associates, e-mailing, direct mailing & cold calls in the catchment area (PAN INDIA).

·         Ensure quality customer service is delivered.

·         Meeting productivity norms as defined through support of channels & own efforts.

·         Strictly adhere & maintain KYC norms compliance.

·         Adhere to the norms, regulation & practices of banks religiously.

·         Work directly with customers to build relationships, uncover, and satisfy their financial needs.

·         Motivate employees by incorporating the Bank’s vision and the branch goals into daily communications and by recognizing and rewarding staff for their contributions.

·         Plan, coordinate, and monitor the overall activities and operations of the branch.

·         Lead a focused sales organization providing coverage across the assigned territory.

·         Hire Sales Team members with the appropriate skills for performing success based selling.

·         Provide intensive coaching and developmental opportunities for team members.

·         Leads by example by demonstrating strong negotiations and closing skills in customer interactions.

·         Manage ongoing Programs for team members not at quota

·         Meet or exceed team sales targets as assigned without fail.

·         Develop and implement sales methods and strategies to achieve specific product and target market objectives.

·         Establish and maintain sales methods and procedures to ensure high levels of professionalism, productivity and efficiency.

·         Coordinate with Marketing and database management resources to ensure successful execution of sales campaigns.

·         Track and report sales and sales activity metrics.

·         Building relationships with internal and external customers.

·         Represent the Banker, exercising confidentiality, discretion and personal sensitivity in all aspects of the role, exercising judgement and taking decisions on their behalf.

·         Own and manage multiple complex diaries, using initiative to resolve conflicts and anticipating the banker’s requirements, ensuring efficient scheduling of meetings, coordinating with all relevant parties to ensure best possible use of time.

·         Anticipate, coordinate and manage complex travel and meeting schedules and itineraries ensuring timely preparation, reconciliation and submission of all travel and corporate expenses using knowledge of geography to support arrangements across multiple time zones.

·         Extensive client liaison and client management, maintenance of client relationships at senior level.

·         Manage and maintain key communication networks, building excellent rapport within team and client group and maintaining effective relationships showing discretion as required.

·         Take ownership of all enquiries, resolving, escalating or identifying alternative contacts as appropriate dealing proactively with all correspondence and meeting actions.

·         Anticipate issues, offering practical and timely solutions, upwardly referring as necessary.

·         Advise on most effective and appropriate method of presentation of information and assist in maintaining client/market activity and preparing/distributing information packs, presentations.

·         Anticipate and provide/collate all relevant documents through understanding the nature of the ongoing work/projects of the team.

·         Materials are printed and ready timely for meetings.

·         Rooms are booked in all locations and/ or conference accounts provided.

·         Videoconferences are connected.

·         Supporting their respective teams working in conjunction with other teams.

·         Organizing all travel and related expense reporting.

·         Approve various costs/ fee payments/ invoices/ email requests/ project work.

·         Investigate the document where required.

·         Liaising with the space management team to coordinate seating logistics & others.

·         To drive sales and ensure business targets are achieved.

·         Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships.

·         Retain and expand the company’s base of customers for retail loan product so as to ensure repeat business or referrals.

·         Maximize sales through a network and relationships to ensure strong business Develop and maintain strong liaisons with the clients for repeat business or referrals.

·         Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

·         Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area Align with the team on ground lead generation activities for Sales.

·         Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies.

·         Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies.

·         Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.

 

Requirements and skills

·         Proven branch management experience, as a Branch Cum Sales Manager or similar role

·         Preferable: – Two wheeler with Valid DL* and Local Residence within 20 KM radius only.

·         Sufficient knowledge of modern management techniques and best practises.

·         Ability to meet sales targets goals.

·         Familiarity with industry’s rules and regulations.

·         Excellent organizational skills.

·         Results driven and customer focused.

·         Leadership and human resources management skills.

·         Working as per company policy & totally target based work.

·         Minimum of 5 years-experience within a management role.

·         Intensive travel outstation locations covered.

·         3+ years Customer Service experience or 3+ years Customer Relations experience

·         Manage resources in the branch, implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery.

·         Ensure that the branch premises are properly maintained and aligned to the Bank’s marketing guidelines.

·         Manage effective channel migration programmed.

·         Entrepreneurial spirit and selling strategy.

·         5+ years of Banking, Loan, sales or industry experience.

·         Ideal candidate should have working experience in NBFCs engaged in the business segments mentioned.

·         Should be Enthusiastic, Approachable, self-motivated and result oriented.

·         Bachelor’s degree in a Finance, Management & Marketing discipline.

 

Company Products & Other Details.

1. Private Funding – Short & Long Terms* PAN INDIA

2. Third-Party Collateral Funding* PAN INDIA

3. Bill Discounting / Invoice Discounting – Domestic & Globally

4. Loan Against Shares – Instant (Within 4 Hrs)* PAN INDIA

5. Loan Against Mutual Fund – Instant (Within 4 Hrs)* PAN INDIA

6. Secured Private Funding* PAN INDIA

7. Defaulter / NPA Client – Loan Settlement & Funding* PAN INDIA

8. Business Loan – Secured & Unsecured* PAN INDIA

9. Personal Loan – PAN INDIA

10. OD / CC Limit* – PAN INDIA

11. Car Loan – New / Used* – PAN INDIA

12. Home Loan* – PAN INDIA

13. Project Funding* – PAN INDIA

14. Investment* – PAN INDIA

15. BG – Secured / Unsecured* – PAN INDIA

 

Salary, Incentive & Other Details.

·         240,000 to 320,000 Plus Unlimited Incentives

·         Statutory Benefits:-Employee Provident Fund (after completion of 6 months from DOJ)

·         Only 40% Salary Fixed & after completion of 6 months from DOJ then 70% to 100% Fixed Salary (Terms & Conditions Apply)

·         Paid leave – 24 days calendar year (after completion of 6 months from DOJ)

·         Other Benefits applied as per company policy

·         Only For Girls

Required Services:

·         Police Verification

·         Work Privacy Policy Agreement

·         Background Verification

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Operation Asst. Manager

·         Client, Customer & People Management

·         Effective performance planning for self and team

·         Monitor employee activities and provide guidance where needed

·         Encourage a positive work environment and culture for all employees.

·         Prepare and send report to the Director of Operation.

·         Arrange training session for all team member once in a month

·         Schedule weekly meeting with leaders regarding their work and monthly task and report to Directors

·         To lead a team’s available resources in order to deliver a quality service to customers in line with agreed service standards

·         Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations

·         Handle escalations for the team

·         Building and maintaining effective internal and external relationships with clients, government officers & Bank

·         Team’s Career Planning/manage team performance & expectation

·         Ensures service, SLAs and KPIs are continually reviewed and expectations are met with optimum levels of quality & service delivery

·         Work as a Single point of contact for ops department

·         Quality and Process improvement Initiatives

·         Identifying and instilling best practice, processes and systems and drive continuous improvement environment

Planning, execution and monitoring of projects and standard systems

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Hansraj ********** ********* *********** ********* ******** ********* *******

Career Objective:

Looking  for a job in Logistics/Purchase/Warehouse Department as a  Logistics Executive (Senior Designation) and to  work in a reputed corporate organization, where I can contribute, learn and build my career and play a key role in the development of the organization. Posses good analytical and problem solving ability with quick decision making trait and interpersonal skills. Ability to cope with high-pressure environments and easily adaptable to new work environments. I would like to build a successful career in your Industry that offers professional growth while being resourceful, innovative and flexible.

Career Profile:

Ø  Detail – Oriented ,efficient and organized professional with extensive experience  in store activities and Logistics activities.

Ø  Possess strong written and verbal communication and interpersonal  skills.

Ø  Proficient in handling all  warehouse related functions and logistics and  store management.

Ø  Extensive knowledge of warehouse management systems and services

Ø  Ability to handle multiple tasks and meet deadlines

Ø  Proficient in Microsoft Word, Excel and Internet.

Ø  Ability to take initiatives and work under minimal supervision

Ø  Positive attitude with excellent time management skills

Ø  Have ability to work with deadline and time set by management.

Ø  Expertise in managing store operations.

Academic (Educational Qualification):

Ø  B.COM  ( Bachelor of Commerce) From Calicut University

Addidtional  (Computer ) Qualification:

Ø  HONOURS DIPLOMA IN INFORMATION & SYSTEMS MANAGEMENT from APTECH COMPUTER EDUCATION.

Ø  DIPLOMA IN COMPUTER APPLICA TIONS  (Passed with CREDIT)  FROM NCC – THE NATIONAL CENTRE FOR INFORMATION TECHNOLOGY,  UNITED KINGDOM  , from APTECH COMPUTER EDUCATION.

 

Area  of Interest:

Ø  Logistics, Warehouse , stores,purchasing,financial accounting,cost accounting.

Strength:

Ø  Self – Confident and Self- Motivated.

Ø  Aiming for knowledge , intellectual and career development.

Ø  Dedication, team spirit and ability to get along well  in a multicultural society.

Ø  Quick learner , hard working and  goal oriented.

Ø  Greater adaptability to new environment / technology

Ø  Good listener, observer, committed to work,  punctuality   and friendly attitude .

 

Professional Experience:

1.

Company         :   AJM Kooheji Group, Bahrain

Duration         :   7th December 2009  To  3rd May 2018

Designation  : Assistant Manager  Executive (Ware House Cum Logistics)

Job Responsibilities:

Ø  Accounting for ensuring day to day operations of the stores function carried out in a safe, efficient and cost effective manner

Ø  Controls the warehouse by ensuring that all materials are correctly handled and recorded as per the standards and procedures laid out by the company.

Ø  Store activities  related to inward & outward movement of materials

Ø  Maintaining all records related to PO, GRN, Bills/Challans, Gate Pass ,preparation of GRN and forwarding the same to the concerned division for posting in the inventory system

Ø  Verification of goods received as per the specification/PO

Ø  Dispatching the materials to the respective site without any delay.

Ø  Maintaining Stock verification records and stock records on monthly basis.

Ø  Maintaining Stocks Location wise, Group wise, Model wise and arranging/Issuing stocks according to FIFO/LIFO method.

Ø  Stock reconciliation physical Vs system stock and physically checking the materials on a  monthly basis.

Ø  Responsible for Inventory Control

Ø  Handling loading and unloading Labours

Ø  Monthly stock statement to be submitted  to finance department.

Ø  Carrying out cycle count of stocks, auditing of stock accuracy to achieve inventory accuracy

Ø  Analyzing  slow moving and obsolete items, excess and shortage stocks

Ø  Handling Customer Queries

Ø  Preparing Day to Day reports,attending phone calls and resolving customer issues (non technical) and handling emails and customer escalations.

Ø  Ensuring the materials are located in the stores with proper identification.

Ø  Stock checking procedures are maintained as per the inventory policy.

Ø  Preparation and presentation of stores related reports

Ø  Managing of material flow and processes as per standard

Ø  Coordinating with other divisions to get the purchase order from the customer in order to facilitate quick and timely delivery.

Ø  Receiving and checking the material consignment arrived via sea and air freight services, receiving all in coming items as per quality and quantity, against freight documents.

Ø  On request from various sales outlets, I’m creating inter transfer documents through which I can send the newly arrived items for display.

Ø  Taking print outs of delivery notes sent by the division through the software system.

Ø  Arranging the delivery in case of emergency request from the customer.

Ø  Emailing daily dispatch details to all divisional managers.

Ø  Coordinating with  various divisions matters regarding material arrival, delivery dispatch and also forwarding the original delivery  note and other documents to the concerned divison.

Ø  I’m responsible for arranging the payment of delivery charges to the freight forwarder in case of consignment coming via airlines

Ø  Clearance of scrap as per company procedure

Ø  As a team member of warehouse division, I’m  also responsible for reserving the stocks in the system that are meant for export on the instruction from the concerned division

Ø  Arranging of packing materials and stationaries by coordinating with the purchase department.

Ø  Maintaining petty cash  and daily attendance register

Ø  Attending the meetings with the auditors along with my boss and giving clarifications to their queries.

Ø  Issuing items against authorized documents and requisition only.

Ø  Maintaining records of all receiving and dispatching of goods, stores area & ensuring that the items are placed in a proper and orderly manner.

Ø  Coordinates and participates in physical stock verification on year-end.

Ø  Visual inspection of physical stock and damages in stores on daily basis.

Ø  Reporting the details regarding all incorrect and damaged items to the warehouse manager.

Ø  Trains the stores assistants regarding the procedures to be followed in executing various jobs and properly delegating various stores jobs to the assistants.

Ø  Preparation of MIS report on monthly basis such as space occupancy report.

Ø  Closely monitoring with the concerned division on the shortage, damaged and rejection of materials.

Ø  Monitoring the fleet of vehicles with the help of stores supervisors and reporting any repair work to the human resources department in order to get the vehicle repaired. In our company human resources department is responsible for the repair work of vehicles.

Ø  Monitoring warehouse  hygiene,report any safety hazards to the logistics head.

Ø  Preparing the daily dispatch report and maintaining all the documents required for dispatches & stock receipts.

Ø  Ensure that all the material received are updated in the system on  a daily basis.

Ø  Supervising and  arranging of the goods in  brand wise, style wise and size wise in the racks.

Ø  To oversee the documentation regarding the GRN  of all accounted goods (receipt and returns) are sent to accounts department.

Ø  Oversee the stock control and keeping the stock control systems updated.

Ø  To plan that work is completed in the stipulated working hours

Ø  Attend warehouse review meeting to measure the performance and discussing the issues/problems faced during the warehouse operations.

Ø  Motivating, organizing and encouraging the teamwork within the work force to ensure that  the productivity targets are met.

Ø  Ensuring that the customer signature is  embossed on all the delivery notes and other stores delivery documents.

Ø  Preparation of return inward vouchers for all the incoming materials coming back to the stores  from the customer.

Ø  Ensuring that the physical stock verification is done every quarterly and passing adjustment entries to correct book stock in order to match the figure with the physical stock.

Ø  Ensuring smooth functioning of the Office / Warehouse & maintenance of office and sending the monthly expense claims to accounts on time.

Ø  Placing purchase request for medicines required for the first Aid box, pantry and stationary items.

Ø  Managing the store that includes supervision of misc. report, inventory control, stock update and keep the proper accounting in all respects.

Ø  Co-ordination of various jobs with head office, purchasing and all other concerned divisions.

Ø  Preparing of various stock statements as per head office requirement such as monthly stock statement.

Ø  Checking physical stock position as per main stock ledger.

Ø  Maintaining all types of warehouse records and material tracking system in warehouse

Ø  Organizing daily and monthly physical stock verification and matching with book-stock in line with company requirements

Ø  Reporting any plumping, electrical and A/c  problems to the maintenance department.

Ø  Visual inspection of stock received for damages

Ø  Coordinating with the sales team for priority dispatches.

Ø  Ensuring that the necessary steps are taken for replacing the damaged items which are given to the customers.

Ø  Verifying delivery address, phone number for individual customers and verifying any commitments given to individual customers and dealers.

Ø  Arrange the packing team to pack the product as per the order.

Ø  Picking the material as per the part code mentioned in the delivery order.

Ø  Clarify the shortage and excess of material.

Ø  Ability to recognize the product as per the requirement  and delivering within time.

Ø  Communicating and coordinating between Executives and operational heads.

Ø  Handled virtual store locations

Ø  Preparing barcode stickers for sticking on the materials to be dispatched to our B2B customer.

Ø  Monitoring zone level (within warehouse) inventory, suggesting & implementing corrective actions on same.

Ø  Monitoring the stores operation by handling stores records and documentation, tracing material transactions using sage accpac, maintaining stock integrity.

Ø  Ensure that all inventories are handled and managed with proper care to achieve a high level of inventory accuracy.

Ø  Ensure warehouse floor management to optimize space utilization for proper stock rotation and have perpetual stock audit to ensure nil variance.

Ø  Analyse the situation, and solving  a wider range of difficult to complex administrative issues.

Ø  Maintaining smooth inter-departmental relationship

Ø  Receiving and storing of purchase returns and defective goods

Ø  Coordinating with the service department regarding replacement of materials under warranty. I prepare inter transfers to the service department for making emergency material replacement for the customer, there by contributing to the process that increase customer satisfaction.

Ø  Recognized for excellent performance during performance appraisal.

Ø  Contributed as a member of the warehouse team to win the best performing division  award with in the company

Ø  Maintain good rapport with all customers and employees.

 

2

Company       :  Ritz Carlton Hotel Company LLC, Bahrain

Duration        :  June 25TH 2007 –  Oct 31st  2009

Designation  :  Supervisor – Engineering Stores

Job Responsibilities:

Ø  Ensuring day to day operations of the stores function are carried out in a safe, efficient and cost effective manner

Ø  Maintaining the records pertaining to material receipts and consumption.

Ø  Stock checking procedures are followed  as per the company policy.

Ø  Preparation and presentation of stores related reports.

Ø  Periodic stock verification and reconciliation and maintaining minimum and maximum stock level and also conducting physical stock verification on year end.

Ø  Managing of material flow and processes as per standards followed by the company.

Ø  Coordinating with all departments for consolidating relevant documents required for the  processing of the documents required for suppliers payments.

Ø  Coordinating with the purchasing department for getting the  purchase order.

Ø  Receiving and checking the new spare  parts and reconditioned parts arriving  through sea and air consignment, as per quality and quantity, against the delivery note provided by the supplier.

Ø  Creating new item codes ,item name and description under different item categories mentioned in the inventory system maintained by the company.

Ø  Creating store transfer  requisition  for items requested by various departments and technicians working in the engineering department.

Ø  Parts arrangements in proper location inside the stores every day.

Ø  Attending  meetings with the Auditors to answer their queries regarding store operation.Placing of items according to  serial number, item code, item category and location wise to all the stocks.

Ø  Issuing items against authorized documents and requisition only.

Ø  Maintaining records of all incoming and outgoing items.

Ø  Maintaining stores area & items are  kept in a proper and orderly manner.

Ø  Visual inspection of physical stock for damages in the stores on a daily basis.

Ø  Preparation of reports concerning all incorrect and damaged items  and submitting it to the  head of  engineering dept.

Ø  Trains and directs the work to stores assistants.

Ø  Preparation of MIS report on monthly basis

Ø  Closely monitoring with purchase team on the shortage and rejection of materials.

Ø  Managing the overall store and purchasing  activities and budgeting.

Ø  Carrying out inventory / warehouse management of equipments; replenishing stock items by raising purchase request.

Ø  Maintaining the stock of material without any variance by conducting stock verification

Ø  Ensuring implementation of FIFO, Quality Systems & other requirements in stores.

Ø  Maintaining stock records on monthly basis; implementing stores system by monitoring material movement in stores.

Ø  Providing monthly report to Superiors on monthly basis.

Ø  Responsible for all the filing jobs of the stores in a systematic manner.

Ø  Oversee the stock control and keeping the stock control systems updated.

Ø  To ensure that the work is completed within the stipulated working hours.

Ø  Maintaining stock verification records

Ø  Arranging/Issuing stocks according to FIFO/LIFO method.

Ø  Co-ordinate with purchase department for clearance of purchase order.

Ø  Deal with the suppliers of the material.

Ø  Updating of all store related documents

Ø  Monthly stock statement to be submitted to the finance department.

Ø  Carrying out cycle count data processing, auditing of stock accuracy to achieve inventory accuracy and investigating causes of inventory inaccuracy.

Ø  Analyzing  slow and obsolete items, excess and shortage stocks

Ø  Attending phone calls and handling emails.

Ø  Ensuring that the materials are located in the stores with proper identification.

Ø  Ensuring Vendor stock receipts / GRN are accounted to book stock in time.

Ø  Ensure that the  physical stock is verified  every quarterly and  adjusting  entries are entered in the system in order  to correct the  system  stock . This process also involves taking approval from the management for passing the adjusting entries to correct the system stock.

Ø  Handling of petty cash and sending the monthly expense claims to accounts.

Ø  Ensuring that all operational needs of the technicians  are met.

Ø  Preparing material receipt notes on a daily basis.

Ø  Submitting purchase request  with all the supporting quotations  to the purchasing department in order to get approval from the senior management and prepare the purchase orders duly signed by the management.

Ø  Sending product enquiries to various suppliers and follow up with the suppliers for getting price quotations.This job also involves price negotiation in order to get the best price from the supplier  and  it lead to significant financial cost savings to the company.

Ø  Keeping all records of spares for plant machinery and vehicle.

Ø  Planning  and co-ordination with various departments  for receiving and issuing of materials in an optimum way.

Ø  Setting of minimum and maximum stock level of various items in the inventory in order to ensure the availability of materials on demand.

Ø  Maintaining all types of store records including statutory records(duplicate copy of engineering related maintenance contract).

Ø  Visual inspection of stock received  for damages and raising claims wherever applicable.

Ø  Proper storing as per stacking norms.

Ø  Follow up with the purchasing department for  the  timely processing of purchase orders.

Ø  Fax the purchase orders  to the suppliers and follow up with the supplier to get timely delivery of various engineering items.Maintaining good relationship with the suppliers.

Ø  Conducting  market study in  order to get  new suppliers – the objective of this job is to increase the supplier base of the company.Arranging timely payment for the outstanding invoices of the suppliers in order to maintain a good business relationship

Ø  Abiilty to handle any stores activities assigned by the department head.

Ø  Preparing of monthly stock statement

Ø  Coordinating with the receiving clerk  of the accounts department to issue credit or debit note for the items received short or excess.

Ø  Reconciliation of sundry debtor and creditors account

Ø  Submitting daily stock report & month end stock statement to the account department

Ø  Conducting monthly inventory review meeting.

Ø  Issuing of materials,(As per the issue slip, through stock transfer note for internal use).

Ø  Improved the inventory accuracy level to 95% through proper inventory count & control.

Ø  Material procurement for all category of items as per project request.

Ø  Follow up with the suppliers for timely dispatch of materials.

Ø  Ensure that all inventories are handled and managed with proper care to achieve a high level of inventory accuracy.

Ø  Ensure that all stores safety and security precautions and measures are being complied with at all times.

Ø  Material planning and scheduling for different items, and interface with foreign/local vendors for the timely purchase of  materials.

Ø  Ensures timely submission of reports to the finance department regularly.

 

3

Company         :   AL-AIN ROTANA HOTEL, Al Ain, United Arab Emirates

Duration         :   23rd May 1999 –  June 23 2007

Designation    :  Store keeper / Engineering Secretary/ Job Controller

Job Responsibilities:

Ø  Managing  day to day operations of the stores functions.

Ø  Maintaining the records pertaining to material receipts and consumption

Ø  Stock checking procedures  are  followed  as per the company policy.

Ø  Preparation and presentation of stores related reports

Ø  Periodic stock verification and reconciliation.

Ø  Maintaining minimum and maximum stock level

Ø  Coordinating with the purchase dept to get timely delivery of items from the suppliers.

Ø  Receiving and checking the new spare  parts

Ø  Creating store transfer  requisition  for items requested by various departments and technicians.

Ø  Parts arrangements in proper location inside the stores every day

Ø  Attending store audits and answering queries raised by the auditors.

Ø  Receiving all in coming items as per quality and quantity, against the delivery note provided by the supplier as well as the purchase order of the company.

Ø  Arranging all the items in proper locations, storage and preservation with proper identification.

Ø  Coordinates and participates in physical stock verification on year-end.

Ø  Reporting all incorrect and damaged items to head of  engineering dept.

Ø  Oversee the stock control and keeping the stock control systems updated.

Ø  To plan that work is completed in the stipulated working hours

Ø  Maintaining all records related to stores administrative work.

Ø  Maintaining stock verification records, aranging/issuing stocks according to FIFO/LIFO method.

Ø  Physically checking the material stock on a  monthly basis.

Ø  Monthly stock statement to be submitted to the finance department.

Ø  Analyzing  slow and obsolete items, excess and shortage stocks

Ø  Inventory management softwares like FIDELIO( HOTEL MANAGEMENT SOFTWARE) and FBM(FOOD ,BEVERAGE ,MATERIALS) were used in my day to day work.

Ø  Ensuring that purchase orders raised for materials and spares are accurate and as per the requirement of the company.

Ø  Keeping all records of spares for plant and machinery

Ø  To ensure adherence to quality systems & practices.

Ø  Maintenance of Material Stock Register / Transfer Register

Ø  Able to handle stores  & related activities as assigned by the Head

Ø  Follow up with the suppliers for the timely delivery of items.

Ø  Handling all incoming and outgoing correspondence of engineering department .

Ø  Drafting of letters & emails for day to day general administration, upkeep and maintenance of office.

Ø  Monitoring  daily attendance of the staff and preparing the monthly attendance summary and sending it to finance dept.

Ø  Providing  both clerical and administrative support to the chief engineer in order to run the engineering department smoothly.

Ø  My day to day job also include word processing, copy typing, letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings/appointments and organising travel for staff.

Ø  Used  a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, etc.to produce correspondence and documents, devising and maintaining office systems.

Ø  Attending meetings, taking minutes and keeping notes, liaising with staff in other departments and with external contacts, ordering and maintaining stationery and equipment supplies.

Ø  Organising and storing paperwork, documents and computer-based information, photocopying and printing various documents.

Ø  Document control for sensitive documents like engineering drawings.

Ø  Responsible for receiving all written maintenance request and telephone maintenance request for various kinds of job.

Ø  Distributing the job request to technicians according to the trade, ensuring that  the job is completed within reasonable time.

Ø  Maintaining the job register to record the day to day maintenance jobs that are done by the department .

Ø  Preparing a summary report of the total number of jobs done for a particular month in each trade and  responsible to report any backlogs in jobs to the chief engineer.

4

Company       :  UNIVERSAL INSTITUTE OF INFORMATION TECHNOLOGY,

Kannur District, Kerala State, India

Duration         :  8th November 1998 to 18th May 1999

Designation  :  Software Instructor

Job Responsibilities:

Ø  Engaged classes for students preparing for ‘A’  level examinations

Ø  Also taken classes  for Information technology subject at the graduate level.

 

5

Company       :  NATIONAL INSTITUTE OF ENGINEERING TECHNOLOGY,

Kannur District, Kerala State, India

Duration        :  18th March 1996 to 25th December 1996

Designation  :  Faculty for Computer Studies.

Job Resposibilities:

Ø  Have taken computer classes  for  course in MS-OFFICE,Foxpro,’C’ Lnaguage.

Ø  Have taken classes for Information Technology subjects for Engineering diploma students.

 

 

 

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Vishwanath ***** ******* ******* ********* *****

Techno functional Project manager, experienced in handling complete cycle of product development, deployment and customer support, involving globally distributed stakeholders.

·    Ability to work with any team composition; trainee to veterans. Tech savvy and hands-on.

·    Experienced with on-premise, cloud and mobile products.

·    Work domain- Business Intelligence (Analytics & Reporting products) and GRC.

·    Overall 14+ years of IT experience including project management of 4+ years.

·    Practicing Scrum over 7 years, implemented agile in new teams (3 years of scrum master role)

·    Vast experience covering Customer support, Partner engagement, Product management, Test automation, QA and Development.

·    Worked with Global level teams – product development and cross functional (co-ordinate between Services teams, R&D, UX team, Dev architect, QA, Partners, Sales & Customer support teams)

·    Actively involved in building product roadmaps

 

EXPERIENCE DETAILS:
Program Management, MetricStream (2015-2017)

·     Responsible for managing requirement & project delivery for new feature development and technical support for assigned customer accounts.

·     Successfully delivered multiple customer projects in parallel, involving new feature development, bug fixes and product upgrades.

·     Lead org wide team building activities, active contribution to innovation.

·     Managed dynamic team of developers and QA members, introduced Skill development and training plans.

·     Implemented agile practices with new teams, with process adaptation to consider practical operational needs.

·     Created various agile templates to ease and facilitate scrum practice. Advocated agile to other teams in the LOB.

·     Customer engagement and support calls involving customers on various business domains.

·     Contract review and interpretation to device support strategy and customer onboarding

 

Product Management, SAP Mobile BI, SAP Labs India Pvt Ltd (2013-2015)

·     Maintained customer interactions and design thinking workshops for product requirements on SAPBI Mobile

·     Experienced in creation of product backlogs, SWOT analysis, drafting Product roadmap based on the customer input analysis.

·     Created user stories, elaboration of features to the team and ensuring product development is in-line with market and customer expectations.

 

 

Customer Support / Partner engagement SAP Labs India Pvt Ltd (2011-2013)

·     Spearheaded handling of customer queries on the product, including escalations and driving customer adoption.

·     Customer calls to de-escalate issues involving global stakeholders and customers. Streamlined incident management (customer tickets), best practices for customer communications.

·    Co-ordinate with partners and development teams for prioritizing and delivery of fixes to customers. Also acted as scrum master to manage development team during this time.

·     Implemented best practices in tracking customer incidents and team communications.

 

Development & QA roles, SAP Labs India Pvt Ltd & others (2000-2011)

·     Worked as developer on IOS and created SAP BI mobile app POC for iPHONE.

·     Java and dotNET versions of Businessobjects WebIntelligence product

·     Scrum master for product development team, optimized development practices including unit test framework. Active part in continuous integration process with product builds.

·     Managed SDK test automation team to create end-to-end automation framework with nightly run including installation, execution, result management and failure alerts.

·     Managed Product standard testing for few product releases (complete range of non-functional requirements)

·     Site champion for global implementation of new version of tool (NextGen CSS) for customer message handling and delivery of fixes with up-port to multiple development streams that are prevailing due to SAP’s product support policy.

·     As a Test architect, implemented various Quality processes in teams, driving Test strategy and test automation to ensure high quality delivery of the product.

·     Maintained Quality metrics, driving CAPA (corrective and preventive actions).

·     Automated various day-to-day processes using VBA macros

·     Worked on building automation scripts using Shell and awk for data processing and test automation in i2 technologies.

 

 

AWARDS AND RECOGNITION:
·     VP award for customer defects management – For bringing down escalations, maintaining repository of customer test reports, enabling support teams to handle escalations better

·     Various Customer appreciations – for working closely with various stakeholders to enable solution go-live.

·     ‘Avatar’ program award for contribution on Innovation

·     Team award for Product delivered with Best Quality

·     Development center level award as True team player

 

EDUCATION:
·     MSc IT, Kuvempu university, Mysore

 

CERTIFICATIONS:
·     PMP : Recently passed PMP exam with ‘Above Target’ score (new syllabus 2018)

·     CSM : Scrum Master accredited certification

·     DataScience : DataScience modules from UPGRAD learning

·     Cloud : IBM Cloud essentials (Bluemix & Cloud foundry) certification

·     DevOps : IT Automation certification by Google

·     Block chain : Block chain essentials & foundation developer course by IBM

 

TECHNICAL SKILLS:
·     Well-versed with Linux, Shell scripts, worked on all Unix platforms, PERL & awk scripts

·     Basics: J2EE, java script, C++, ASP.NET, VBA macros, C#, Objective-C, Jenkins, Github, Sqlplus, Oracle

·     Microsoft Projects, Excel and PowerPoint for project management and reporting

·     Automation tools – Silk test & Selenium.

·     DevOps – Ruby with Chef, Docker, Prometheus monitoring (Coursera certification)

·     Landscape setup involving clustered setups, apache, Tomcat, Jboss, weblogic, websphere & other appservers

·     Analytics, Data warehousing and ETL tools (SAP Business Objects), Bigdata workshop, Python, Cloud essentials, Blockchain essentials and foundation developer courses, SAP CRM for incident management

 

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Gaurav ***** ******* ******* *****

Objective | Summary | Experience | Education | Achievements I Skills

Highly accomplished result-Oriented Leader, Team Player and Strategist with 18 year experience in Successful Business Development.

Summary:

I credit my success to my two greatest strengths, I’m smart and I work hard. The results have been a successful 18 year career wearing a variety of hats. I have excelled as both a worker and a manager.

As a marketer I have done it all:
Business development, budget management, cross-sell, market research, product development and much more.

Finally, I feel my track record of Role promotions speaks to the quality of my work – Indian School of Petroleum & Energy (Manager Business Development- current job), Eeco India Ltd.  (Business Manager – 2 Yrs.),  ICICI Pru Life. (Sales Manager, Bancassurance– Ahmedabad & Gandhinagar Zone, Gujarat). Yes Bank Ltd. (Branch Sales Leader, Direct Sales) and most of my previous employers are still ready to utilize my services.

Experience:

Jul 2017- Present     | General Manager |Testo Global Laboratories

 

·         Taking care of business operation & expansion from scratch, opened 5 branches in one year and full experience of getting NABL accreditation for the lab.

·         Chalking our expansion plans and execute them.

·         Identifying new business areas and preparing business cases for investors.

·         Identifying & developing new business areas and markets for companies in Textile, Chemical, Power Plants, Coal Importers etc.

·         Keeping track of business opportunities through government tenders and other sources.

·         Setting up new branches at various location.

·         Hiring of staff for various position.

·         Identifying vendors and service providers for various required services.

·         Day to day monitoring of various labs and ensuring correct communication of reports with client.

·         Making strategies and putting in place with the sales team, ensuring achievement of results on individual and team basis.

·         Operation the head office as a Profit Centre.

 

Aug 2011- May 2017 | Manager – Business Development |Indian School of Petroleum & Energy

(A sister concern of University of Petroleum & Energy Studies, Dehradun)

·         Identifying & developing new business areas and markets for companies in Power, O&G Energy, Transportation, IT, Infrastructure, Mining etc. sectors.

·         Keeping track of business opportunities through government tenders and other sources.

·         Liaison with government, PSU and private companies for various business opportunities.

·         Keeping track of various sectorial conferences for business networking.

·         Growing and retaining existing client accounts by presenting new collaborative opportunities with companies

·         Identifying potential clients in various target sectors, and the decision makers within the client organization.

·         Meeting & presentation with the key decision makers like MD, CEO, VP & Technical Heads etc.

·         Researching and building relationships with new clients

·         Developing business plans and applying strategies to achieve the same.

·         Developing & customizing products per client needs.

·         Identifying experts to deliver various programs through strong networking activity.

·         Account management of existing clients.

·         Overall monitoring & delivery of the program.

·         Billing & collection

·         I have developed close networking and business ties with Technical as well as HR departments of companies for business.

·         I have strong network in the Power sector companies of following states – Gujarat, Maharashtra, Assam, WB, Kerala, Karnataka, Andhra Pradesh, Rajasthan, Madhya Pradesh, Punjab, Haryana, Orissa, J&K, Delhi.

Few Key Clients:

L&T Group, GSPC, GSPC Gas, Gujarat GAS, Shell Hazira, Accenture, Adani Group, Torrent Group,  ABB, Alstom, GNFC, GSFC, IOCL etc.

 

May 2009- Aug 2011                   | Business Manager |                                        Eeco India Ltd.

·         Handling half of Gujarat state for the Distribution of CNG Kits.

·         Hiring of manpower.

·         Training and Grooming of team.

·         Defining the marketing strategy and implementing different systems.

·         Locating the right Dealer for smooth sales of our product.

 

Aug 2008-Mar2009                    | Sales Manager B&A |              ICICI Prudential Life Insurance

·         Handling 102 branches of Bank of India for Ahmedabad and Gandhinagar.

·         Handling direct reporting team of 23 FSC and FSM.

·         Maintaining relationship with Branch Manager and other staff members of Bank of India.

·         Reporting in Area Sales Manager and Zonal Manager of Bank of India.

·         Allotment of Branches to FSC as per the capacity to ensure maximum productivity.

·         Grooming and training the team.

 

June 2007 – July 2008               |   Branch Sales Leader |                                  Yes Bank Limited

Achieving Sales Target (Life & General Insurance)
Achieving Mutual Fund Targets
Handling a  Team of 6 Executives to achieve sales targets
Risk Management
Overall Branch Business Development through Customer Retention.
Feb 2006 – May 2007            |   Associate Sales Manager |                              Yes Bank Limited

 

·         Achieving the desired performance level & specified targets in a stipulated duration by capturing the potential market.

·         Maintaining long-term customer relations through appropriate customer orientation & quality services.

 

Dec 2004 – Jan 2006               |   Relationship Executive |                                          HDFC SLIC

Working in co ordination with HDFC Bank Branch.
Establishing and retaining relationship with HNI clients of the Branch.
Giving training to HBL Global team.
Achieved 180% premium collections against the given target for the last financial quarter.
Feb 2001 – Nov 2004                       |   Assistant Manager |                             Advent International

·         Hiring and training executives for sales on commission basis.

·         Handled sales team of 15 representatives.

·         Training and motivating the team for sales targets.

Education:

Master’s in Business Administration (Oil & Gas Management)

University of Petroleum & Energy Studies, Dehradun
Bachelor of Commerce

Dr. B.R. Ambedkar University, Agra, UP.
Higher Secondary Certificate Examination [Science]

U. P. Board Allahabad
Secondary School Certificate Examination

U. P. Board Allahabad
Achievements:

Doubled the annual business in the first year of joining in Indian School of Petroleum & Energy.
Achieved the best performance award for achieving highest regular premium in ICICI Pru life.
Considerable achievement of “Certificate of merits” during the entire duration in Yes Bank Ltd.
Successful in achieving “Cruise to DUBAI” contest for Oct, Nov, Dec quarter in Yes Bank Ltd.
Successful in achieving “Cruise to COLOMBO” contest for AMJ quarter in Yes Bank Ltd.
Skills:

Sales Specialist – A proven closer and a successful trainer in sales strategies and techniques.
Management Veteran – Successful manager of Teams and Departments. Good at creating a work environment that is both fun and successful.
Highly positive and self-motivated, friendly and accessible, initiating easy connect with people
I am Confident, articulate and have excellent communication skills
Computer Guru – Expert in day-to-day use of hardware, and software. Strong understanding of technology and how to use technology within a company to complete tasks and reach goals.
I am Excellent in Networking, Negotiation, Persuasion, Prospecting, Public Speaking, Research, Writing and Influencing Skills.
I have a flair for rapport building with existing and new clients, sustaining and building relationships both externally and internally
Problem Solver – Good at finding the best way to complete the most important tasks.

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Gurpreet ***** ***** ******* *****

More than 20 years of experience in the field of Sales Manager India Telecom/IT & services with excellent
exposure of OEM, SI and consultant management in Key Accounts/ PSU / Govt.

Existing relationships with T1/T2 partner ecosystem.Govt. Bids, Project delivery & Team Management. Have ability to build strong working relationship with Channel Partners, OEM’s & SI’s

Independent self-motivated and dedicated to success.Extremely strong prospecting/lead generation skills
. Focus on Large Deal.Excellent communication, leadership and presentation skills
For PDF Resume Call – 9910612773

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rithwik ******

Driven Assistant Manager with a proven track record at Ayush Health systems, enhancing operations and customer satisfaction. Excelled in staff management and CRM, fostering team collaboration and streamlining service delivery. Achieved significant improvements in performance and quality, demonstrating strong business administration and teamwork skills.

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Anil ******

Anil Kumar Mishra 8853648874 | mishraanil1996@gmail.com | Anil Mishra | LinkedIn Mumbai NG Shree Ram Van, Evershine city, Nalasopara East – 401209 Professional Summary A multifaceted, results-driven HR professional with a track record of delivering consistent and outstanding results in Talent acquisition (Recruitment) and HR activities. Impeccable knowledge of developing talent acquisition projections and working

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Anil ******

Anil Kumar Mishra 8853648874 | mishraanil1996@gmail.com | Anil Mishra | LinkedIn Mumbai NG Shree Ram Van, Evershine city, Nalasopara East – 401209 Professional Summary A multifaceted, results-driven HR professional with a track record of delivering consistent and outstanding results in Talent acquisition (Recruitment) and HR activities. Impeccable knowledge of developing talent acquisition projections and working

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Prem ******

PREM RANJAN. 📍 Patna, India | 📍 +91 9599915105 | 📍 riti.ranjan11@gmail.com 📍 PROFILE SUMMARY Creative and strategic PR & Communications professional with 11+ years of diversified experience across media, ed-tech, and advertising. Adept at crafting compelling brand narratives, managing digital presence, and executing 360° campaigns. Proven excellence in guest posting, influencer marketing, social media,

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Suman *****

Suman Singh Mobile: 9540032424, Email: suman_21982@yahoo.co.in Address: E7, Vipin Garden Extn, Uttam Nagar, New Delhi-59 Personal Statement With extensive experience in HR Operations, Team Management, Leadership, Recruitment, Payroll and HR Shared Services, I am looking for an opportunity where I can enhance my skills and utilize my experience to add value to the organization’s growth.

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shreyanshi ********

Professional Summary Experienced Full Stack Developer with 18 months of expertise in the MERN stack (MongoDB, Express.js, React.js, Node.js), specializing in building responsive and scalable web applications. Proficient in frontend development using React.js, HTML, CSS, and Tailwind CSS, and backend development with Node.js, Express.js, TypeScript or JavaScript, and SQL for relational databases. Hands-on experience in

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Senior Logistics

We are seeking a highly organized and experienced Senior Logistics Manager to lead and optimize our supply chain and distribution operations. The ideal candidate will have deep knowledge of logistics, transportation, inventory management, and warehouse processes, and will play a key role in ensuring the efficient movement of goods across our network. Key Responsibilities: Lead

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Home care Nurses

Job title: Homecare Nurse (Speciality Care)
Reporting to: Administratively: Service Delivery – Manager and Functionally: Nursing Officer
Department: Service Delivery
Location: All Locations
Job purpose: To deliver high quality nursing care to all patients at all times and to behave at all times in a
professional manner that upholds the reputation of Apollo Homecare.
Roles and responsibilities:
Clinical
• To maintain professional standards of competence in line with current best nursing practices.
• To ensure that all care needs for each patient are met in accordance with the care plan.
• To ensure that all patient care is delivered in accordance with company documented clinical
standards.
• To ensure that all relevant information relating to a patient’s care or treatment is recorded
accurately.
• To communicate with the referring clinician in a timely and professional manner
• To maintain close liaison with other healthcare professionals as appropriate
Specialty Care
• Basic Assessments /Vital monitoring – Temperature, Pulse, Respiration, BP, SpO2 Monitoring.
• Meet Hygienic & Nutrition Needs.
• Ambulation and Exercises –Position change, Assist in Mobilization & ROM exercises.
• Psychological Support & Diversional therapy.
• Prioritize nursing care for assigned patients, based on assessment data or identified needs.
• Oxygen Therapy – BI-PAP/CPAP Management, Tracheostomy care, Nasal Cannula/Face Mask.
• Nursing Procedures – Steam inhalation, Nebulization, Oral/ Nasal/ET Suction, BLS, catheterization,
Ryle’s tube insertion, etc.
• Medication Administration – Oral Medicine, SC, IV, IM Injection, IV fluids, IV cannulation through
gastric tubes, or by other methods.
• Advanced Assessment & Preventive Care – Performs risk assessment, follow strict infection control
measures- CAUTI/CLABSI/SSI.
• Specialized Services – Chemo Port dressing, PICC line dressing, Colostomy, Urostomy, Care of Dialysis
patient, administer medication through syringe pump, GCS Monitoring, CVP Monitoring, pain
management, Bed sore management, Emergency Drugs & High Alert Medication, Ventilator case
Management, Management of Drains, Care of Death.
Qualification:
Education: DGNM/B.Sc Nursing
Experience: 1-5 yrs of Bedside Clinical Activities.
Other required Skills:
• The ability to work unsupervised
• Good communication skills
• Ability to Make Decisions and Solve Problems
• The ability to work as a flexible member of the team
• The ability to be motivated and proactive and to respond positively to new challenges
• The ability to present a professional image at all times

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Windows SME AD in Multiple City

Windows SME AD in Multiple City

Job Type: Full-Time

Job Responsibilities:
Ability to integrate Active Directory IaaS into Azure Active Directory.
Strong understanding of relationship of Windows OSL in the Azure Public cloud, including services capabilities and constraints and troubleshooting effectiveness.
Working experience within the Azure environment for the creation of Windows VMs.
Understanding of Azure networking.
Onboarding of VMs into the Active Directory Domain.
Resource will be required to (1) Build, clone and install Windows / Citrix Bombardier Technology Management Ltd. instances, VM and physical servers from vCenter and Provide access request to servers.
Required Technical and Professional Experience

Min 5 years of Windows Delivery experience – with expertise in AD at least 2 years.
Experience with and ability to low level design & execute implementation of the Windows components design within the Azure environment, utilizing both Azure native resources and ability to customize with IaaS components to meet customers needs.
Work with Kydryl internal resources (architects and SME’s) and customer to finalize the detailed low level design
Implement individually or as a team of specialists including public cloud, storage, compute, security and network SME’s in the creation, configuration of the Windows components, both OS and Active Directory.
Work with customer and other Kyndryl SME to review technical requirements for configuration requirements of the Operating Systems and Active Directory, potentially integrating with Azure Native and IaaS resources within the Azure tenant.
Ability to communicate effectively to remote technical resources and Kyndryl and customer Project managers/resources.
Understanding of the hardening standards.
Preferred Technical and Professional Experience

Ability to communicate effectively to remote technical resources and Kyndryl and customer Project managers/resources.
Understanding of the hardening standards.
Required Education
Bachelor’s Degree

Preferred Education
Master’s Degree

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Principal Consultant – Azure Multiple Cities

Job Description: Principal Consultant – Azure Multiple Cities

  • Design, consult and advise on state-of-the-art technical solutions on Azure that address customer’s requirements for scalability, reliability, security, and performance.
  • Demonstrate a professional ability to work with business stakeholders, manage effective relationships, understand their issues and deliver appropriate technical solutions.
  • Act as a technology leader for client engagement. Drive high level design and delivery experience across the Azure Cloud & DevOps technology offerings.
  • Evaluate stakeholder requirements, develop, communicate, and present solution options to Senior Management and various stakeholders (C-Suite & Directors).
  • Work closely with a team of Technologists, Consultants, Senior Engineers, Analysts and Executives to jointly create functional design specifications, azure reference architectures, and assist with other project deliverables as needed.
  • Support our Pre-sales teams in driving documentation, written requirements and strategic direction. Interact with technical delivery, project, and sales teams.
  • Help setup proof-of-concept prototypes that assess the feasibility of solutions and demonstrate to our clients how technology can be leveraged.
  • Recommend client value creation initiatives and implement industry best practices. Provide valuable contributions and adaptation to post implementation support (long term).
  • Demonstrate a hands-on ability to deliver appropriate technical solutions within project and program time frames.
  • Support the uplift of team capability where required. Mentor upcoming engineers across DevOps and Cloud fundamentals.

Skills & Abilities

  • Significant experience in solution design, architecture and hands on delivery within the Azure cloud & DevOps environment (Advanced Azure knowledge)
  • Previous Lead consulting experience with Microsoft, Cloud or Automation service organizations.
  • Extensive experience in relevant hosting solutions, modern network design, cloud systems integration, and senior technical support role.
  • Has come from either a Microsoft Development/Software background or traditional Microsoft Infrastructure Engineering
  • An ongoing willingness to learn, upskill in cutting edge, train, coach and mentor.

Required Technical and Professional Experience

  • Azure IaaS/PaaS/SaaS
  • Azure Network, Azure Security, Azure IAM and RBAC Design
  • Azure DevOps – Azure Automation
  • IaC – Terraform
  • Open source containers (AKS Kubernetes)
  • Azure Integration (Logic Apps, API Management etc) and Microservices
  • Azure Resource Manager – ARM Templates

Preferred Technical and Professional Experience

  • Azure Application Design, Monitor, Landing Zones, Azure Log Analytics (OMS) & Blueprint deployments
  • Azure Functions, Key Vault & Back ups
  • Azure Security Centre Operations
  • Azure Management Groups & Subscription Management
  • PowerShell module creation and management
  • Secure Azure SQL solutions & Cloud Storage
  • Cloud identity, Security, Governance, Licensing, Azure Backup, Azure Portal & AD

Required Education
Bachelor’s Degree

Preferred Education
Master’s Degree

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PHP Developer

We are looking for a motivated PHP developer to come join our team.

Roles and Responsibilities

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
Prepare and maintain all applications utilizing standard development tools
Utilize back-end data services and contribute to increase existing data services API
Lead the entire web application development life cycle right from concept stage to delivery and post launch support
Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
Document the development process, architecture, and standard components
Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
Keep abreast of new trends and best practices in web development

Desired Candidate Profile

At least 1 year of experience in PHP developer
GRADUATION Required
In depth Experience of PHP and WordPress,core PHP
Hands on experience with SQL schema design, MAZENTO.
MySQL profiling and query optimization
Creative and efficient problem solver

 

candidate are requested to send us their resume

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PHP Developer

We are looking for a motivated PHP developer to come join our team.

Roles and Responsibilities

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
Prepare and maintain all applications utilizing standard development tools
Utilize back-end data services and contribute to increase existing data services API
Lead the entire web application development life cycle right from concept stage to delivery and post launch support
Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
Document the development process, architecture, and standard components
Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
Keep abreast of new trends and best practices in web development

Desired Candidate Profile

At least 1 year of experience in PHP developer
GRADUATION Required
In depth Experience of PHP and WordPress,core PHP
Hands on experience with SQL schema design, MAZENTO.
MySQL profiling and query optimization
Creative and efficient problem solver

 

candidate are requested to send us their resume on hr.visionvivante@gmail.com. Refer to your friend/ collegues .wish you all the best.

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Dot Net Developer

Key Skills:

·         .NET Core, Angular, Microservices, SQL

·         Must have worked in .NET Framework using C# for at least 4+ years. Should have worked in ASP.NET MVC, WebAPI

·         Must have good hands on experience in using Entity Framework Core with LINQ

·         Must have Experience in RESTful Http services design and development using ASP.net web api2 / ASP.net core 2.2+ or .NET Core 3.0 web API for 2-3+ years

·         Must have Hands on Experience in Angular 6+ for at least 2 years

·         Perform unit testing of the code using MS Unit.

·         Must have Strong hands on experience in HTML5, CSS 3 and Bootstrap

·         Must have Experience in RESTful Http services design and development

·         Must have strong hands on experience in SQL Server  and should have have done data base design e.g. writing complex stored procedures etc

·         Must have Experience with Team Foundation Server OR GIT

·         Must have strong handle on SOLID principles and design patterns

·         Roles and responsibilites:

·         Participate and contribute in Code Review activities.

·         Guide subordinates & junior in the team to achieve the delivery on time and with quality.

·         Communicate with customer in meetings or emails wherever required.

Nice to have Experience:

Implementing containerized solution using Docker, AWS Elastic Container Service for at least 2 years
Cloud computing with AWS services like Load balancer, DNS, Traffic Manager, Compute, Storage API management,  Redis Cache and AppInsights
Rabbit MQ and any Queuing services is good to have

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PHP Developer

Roles and Responsibilities

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
Prepare and maintain all applications utilizing standard development tools
Utilize back-end data services and contribute to increase existing data services API
Lead the entire web application development life cycle right from concept stage to delivery and post launch support
Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
Document the development process, architecture, and standard components
Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
Keep abreast of new trends and best practices in web development

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Integration Lead

Job Description
Position Overview:
As the Integration Lead, you will be responsible for leading our integration efforts across various systems, ensuring seamless data exchange, and driving successful implementation of integration solutions. You will work closely with cross-functional teams, including developers, project managers, and business analysts, to deliver efficient and effective integration solutions that align with our business objectives.
Key Responsibilities:
1. Integration Strategy: Develop and execute a comprehensive integration strategy that aligns with the company’s goals and objectives.
2. Platform Expertise: Utilize your extensive knowledge of multiple integration platforms to select and implement the most suitable solutions for each project.
3. Solution Design: Collaborate with stakeholders to design integration solutions that meet business requirements, ensuring scalability, reliability, and security.
4. Technical Leadership: Lead a team of integration developers and engineers, providing technical guidance and mentoring to ensure successful project delivery.
5. Implementation: Oversee end-to-end integration implementation, including data mapping, transformation, and testing, to ensure the quality and reliability of integrations.
6. Quality Assurance: Implement best practices for quality assurance and testing to identify and address issues in integration solutions.
7. Documentation: Create and maintain comprehensive documentation for integration processes, solutions, and configurations.
8. Monitoring and Optimization: Implement monitoring tools and processes to proactively identify and resolve integration issues, and continuously optimize integration performance.
9. Cross-Functional Collaboration: Collaborate with cross-functional teams to understand business requirements and ensure that integration solutions align with organizational goals.
10. Vendor Management: Manage relationships with integration platform vendors, staying up-to-date with their latest offerings and updates.
Qualifications:
⦁ Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
⦁ Proven experience as an Integration Lead or a similar role, with a track record of successfully delivering integration projects.
⦁ Strong knowledge of multiple integration platforms such as [List relevant platforms].
⦁ Expertise in API design and RESTful web services.
⦁ Proficiency in data mapping, transformation, and ETL processes.
⦁ Solid programming skills in languages such as Java, Python, or others as relevant.
⦁ Familiarity with integration patterns, cloud technologies, and microservices architecture.
⦁ Excellent problem-solving and communication skills.
⦁ Strong leadership and project management abilities.
⦁ Certification in relevant integration platforms is a plus

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Design Lead UX

Position Overview
As a Design Lead, you will be responsible for leading and managing a team of designers to create exceptional service design and visual design solutions. You will collaborate closely with cross-functional teams to drive the design process from concept to implementation, ensuring that our products and services are user-centric, visually appealing, and aligned with our brand values.
Key Responsibilities
1.Design Leadership: Lead and mentor a team of designers, providing guidance, feedback, and support to ensure the delivery of high-quality design work.
2.Service Design: Drive the service design process, including user research, journey mapping, service blueprints, and prototyping, to create seamless and user-friendly experiences.
3.Visual Design: Oversee the creation of visually stunning designs for our products, marketing materials, and digital assets, ensuring consistency with our brand identity.
4.Cross-Functional Collaboration: Collaborate with product managers, developers, marketers, and other stakeholders to align design initiatives with business goals and user needs.
5.User-Centric Approach: Advocate for user-centered design principles throughout the organization and ensure that user feedback informs design decisions.
6.Design Strategy: Contribute to the development of design strategies that support our company’s vision and objectives.
7.Design System Management: Maintain and evolve our design system to ensure consistency and efficiency in design work across the organization.
8.Quality Assurance: Review and provide feedback on design work to ensure it meets quality standards and design best practices.
9.Project Management: Manage design projects, including resource allocation, timelines, and budgets, to ensure successful project delivery.
Qualifications
– Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.
– 10+ years of experience in service design and visual design.
– 5+ years of experience in a leadership or managerial role.
– Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, etc.
– Strong understanding of design principles, user-centered design methodologies, and design thinking.
– Excellent communication and collaboration skills.
– Ability to provide constructive feedback and mentorship to team members.
– A portfolio showcasing your work in both service design and visual design.
Preferred Qualifications
– Experience in Banking, Finance, Utility industries
– Familiarity with agile development processes.
– Knowledge of front-end development technologies.
– Experience with usability testing and user research methodologies.
Apply now through LinkedIn to join our team

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Senior Recruitment Associate

Role: Senior Recruitment Associate
Reporting to: Manager – RPO
Location: HPRM+RG8, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra
411057
Working: 6 days (Monday-Friday WFO) {if required Saturday’s will be work from home}
About the Role: At Taggd, our people are our most important resource. We’re looking for a highly
skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior
experience in recruitment or talent acquisition, with knowledge of screening, interviewing, and
hiring practices. If you have a passion for finding untapped talent, driving company growth, and
helping individuals find promising careers, we want to hear from you.
Job Requirements:
• Responsible for End-to-End Recruitment (Sourcing to Joining) with experience in the non-IT
industry(Shared Services ,Taxation ,Accounting).
• Experience in Stakeholder engagement.
• Excellent Written and Oral Communication (Must-have).
• Knowledge of professional and social media usage (Must-have).
• Head Hunting Skills (good to have).
• Positive attitude towards work (Must Have).
• Ability and willingness to learn new skill sets (Must Have).
• Ability and willingness to keep oneself updated of various developments in targeted
industries (Must Have).
• High target and delivery orientation (Must-have).
• Proficient in use of Excel and Word (Must-have).
Daily & Weekly Responsibilities:
• Work closely with managers to gain a comprehensive understanding of the client’s hiring
needs for each position, and meet competitive hiring goals and expectations.
• Manage the full recruiting lifecycle across a variety of open roles helping management find,
hire, and retain quality talent.
• Work and form relationships with internal management teams to know the ins and outs of
their departments and better understand their hiring needs and job specifications.
• Create and post job listings on various platforms, including social media and job boards.
• Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies
to find quality candidates and prospect for new business

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IOS Developer

Experience Level: 3 – 5 years

Looking for iOS Developer who possesses a passion for technologies to the limits and excited to work with our team of talented engineers based out of our Hyderabad office to design and develop highly scalable Enterprise Mobile Apps.

In this role, you will have to maintain high coding standards through good design, documentation, unit testing along with excellent problem solving and strategic thinking. Good decision making and sound communication skills are necessary as candidate will have to communicate with stakeholders to collect requirements, describe software product features and technical designs.

Roles and Responsibilities:

  • Design, develop and maintain efficient iOS Apps using SWIFT, REST APIs and SQL Lite Database.
    Working with different iOS framework components such as Core Data, Core Graphics, etc. and Xcode
    development environment.
  • Manage the full technical life cycle of iOS applications during each development phase including functional & technical design, implementation, testing, deployment and maintenance.
  • Developing heights standard iPhone and iPad apps based on functional requirements, UI/UX requirements, business logic and Web APIs.
  • Designing database tables, views, stored procedure, functions to store and retrieve data most efficiently from SQL database.
  • Writing bug-free code with highest coding standard.
  • Developing high-performance, highly secure and highly scalable iOS App.
  • Perform unit testing, trouble shooting, debugging and code reviews for robustness, including edge cases, usability, and reliability of the software.
  • Working closely with quality assurance team to ensure delivery of quality and reliable applications.
  • Diagnose functional issues and fix bugs to meet highest industry quality standard.
  • Collaborate with team members to brainstorm about technical challenges and help each other. Gathering and clear understanding on requirements from product managers, customers, end-users, sales and support team members.
  • Describe and document technical design, specifications of software product features. Manage source code checkin, checkout, merging code.
  • Delivering tasks and assignments on time.
  • Taking accountability and ability to work under pressure.

Skills required:

  • Passionate about technology and developing mobile apps to solve real-word challenges. Any Bachelor or Master Degree in Computer Science, Engineering or a related subject. Minimum 2 years hand-on experience in SWIFT, REST APIs and SQL Lite Database.
  • Extensive hands-on experience in Core Data, Core Graphics, etc. and Xcode development environment.
  • Hands-on experience in hardware interfacing and integration with 3rd party SDK / APIs. Hands-on experience in performance optimization and application security.
  • Experience in implementing secure, transactional applications integrated with web-based services. Familiarity with SVN source code management system.
  • Experience in publishing application with at least three published Apps in App Store. Excellent problem-solving and analytical skills.
  • Excellent communication, presentation and team working skills.
  • Ready to take responsibilities, ownership and ability to work under pressure. Added advantage for candidates recognized in Coding contest or Hackathons.
  • Candidates with any certification, award or work recognition from any credible sources are given preference.

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Sachin *****

 

 

 

 

 

 

Sachin Nigam

Email : snbits@gmail.com                                                                      Phone: +91-9535188483

 

 

Professional Summary

   Having 11.10+ years of experience in IT industry in developing Java and J2EE

 



application using web logic, Eclipse, TestNG and UI Automation testing using Selenium Java for Web based application using Java.

I have worked on various phase of testing like Functional testing, API Testing, Installation testing, Sanity testing, Retesting, Regression testing, System testing, End-to-End Testing, UAT testing.

   Experience in developing framework for Database Testing using JDBC.                                                                                            

                                                                                                                                                           

    Closely worked with multiple groups in the organization for enterprise level
 projects. Also designed, implemented and maintained internationalization



    of Test Automation Frameworks using Java, Selenium, TestNG.

   Experience in performing the SOAP and RESTFul Web servcies API

Automation. 

                                                                     

            Hands-on experience in Global Delivery Model. Handled onsite-



    offshore products for reputed clients INTUIT, VISA.

   Experience in implementing and maintaining Data Driven, TestNG



and Hybrid frameworks using Selenium tool.



Experience in UAT project planning like creating Testing Scenario, Test

             Plans and Test Scripts.

   Proficient in Defect management, including Defect creation, tracking,



    and reporting using Industry standard tools like Quality Centre, JIRA.

           Good knowledge in Software Test Life Cycle (STLC), Defect Life



    Cycle, Software Development Life Cycle (SDLC) & Agile models.

   Handle the tasks of ensuring that the Pre-UAT activity is

            performed accurately and efficiently.

   Well versed in creating and execution of test cases and preparing



the manual regression test suites.



    Involved in Peer Reviews, Walkthroughs and Inspections.

   Preparing Day to day, weekly and on monthly based team test reports

             and passes on to the Test Coordinator.

    Experience in understanding the customer requirements and deriving
the test scenarios/conditions based on the requirements.

Career Highlights:-

    Oracle

    Wipro Technologies     Persistent Systems     JDA Software

Principal QA Engineer        Oct2019-Current

Test Lead                          Jan2017-Sep2019

Module Lead                     Nov2015-Dec2016

QA Engineer                      July2010-Oct2015

 

 

 

 

 

Education:-

       ME from BITS Pilani with 7.76 CGPA.

 B-tech from IET Bareilly with 8.18 CGPA.

Certification and Achievements:-

    Got Star Performer Award Q2 from VISA.



 

 







 Got Client appreciation Award from INTUIT.

  Received Spot award for the exceptional performance in very short span of

 

time in JDA.

   Received Quarterly award multiple times.

 I got nomination for JDA Pillar Award.

  I participated in group dance and fashion show on the occasion of       JDA family day.

 Manager nominated me as Ambassador for new Joinee.

                   I qualified GATE 2008 and My All India Rank (AIR) is 478.

 I got MHRD Scholarship during ME.  

 

 

th       th

            I got scholarship after getting first position in my college in 10          and 12          .

  I did NSS camp during B-tech and I was the leader of my group.

 

 

Project Summary:-

   Project 1#:- Sales and Operation Planning (Oct2019 to

             Present)

                Role: Principal QA Engineer

   Summary: Sales and operations planning is an aspect of supply chain planning

whose goal is the creation of a unified, consensus-based business plan. It draws input
from an organization’s key functional areas, including sales, marketing,
manufacturing, distribution, and finance. On the spectrum of supply chain planning

                 activities, S&OP is typically a more advanced discipline. Many smaller organizations or

                   startups may require only inventory planning.

Responsibilities:

        Involved in Execution of Test Scripts related to supply chain domain.

                Analyzing Test cases.

                UI automation using Java and Oats application.

                Designing and Maintaining the Test Scripts.

    Active Participant in Sprint Planning, Agile Scrum meetings.

    Reporting on Daily basis.

                Active Participant in Sprint Planning, Agile Scrum meetings.

                Reporting on Daily basis.

    Involved in preparing the test plan and test data for all the modules in
the Project.

                 Managing the gaps between team members.

    Preparation and sending of Weekly/Monthly status report.

 

Environment:

Windows OS, Selenium Web driver Using ADE OATS for

IE, Firefox, Chrome, Log4j, Rest Web services JIRA, ANT,

                    Oracle11gR2, Web logic Server 9.2

 

 

 

 

 

 

 

 

 

Project 2#:- VISA Payment Control (Jan2017 to Oct2019)

           Role: Test Automation Lead

  Summary: Visa Payment Controls (VPC) is a simple to use web application that allows

business owners to define spending controls for their employees’ Visa Business Credit

                         cards. You can customize each employee’s card to control where, when and how it is

                used.

                Responsibilities:

           Involved in Execution of Test Scripts related to payment domain.

           Analyzing Test cases

         SoapUI automation and UI automation using Selenium ,Java



and TestNG.

           Designing and Maintaining the Test Scripts.

           Active Participant in Sprint Planning, Agile Scrum meetings.

 

           Reporting on Daily basis.

         Involved in preparing the test plan and test data for all the modules in



a project

           Preparation and sending of Weekly/Monthly status report.

                Environment:

IIS Server and DB2Windows2012 Server, Java, SOAPUI Automation,
Selenium Web driver, Fiddler, JIRA, GIT, Jenkins, TestNG, POM, JIRA

 

 

  Project 3#:- Quick Books Point of Sale(V12R10,V11R15,V10R9)

               Role: Module Lead

Summary: QuickBooks is an accounting software package developed and
marketed by Intuit. QuickBooks products are geared mainly toward small and

offer on-premises accounting applications as well as cloud based versions

that accept business payments, manage and pay bills, and payroll functions.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  UI automation using Selenium ,Java and TestNG.

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Tomcat Apache Server, Windows OS, Selenium Web driver

Using Eclipse for IE, Firefox, Chrome, Fiddler, JIRA

 

 

 

 

 

 

 

 

 

  Project 4#:- Order Management(8.1,8.2,8.3)

Role: QA Engineer Int.

Summary: JDA Order PROMISER is a high-performance, world-class order
promising solution that delivers timeless benefits that are equally applicable
in both strong and weak economies, including increased order capture,
acceptance of the right orders, excellent delivery confidence, full supply
utilization and exceptional customer service. When promising an order, the
solution fully leverages an accurate picture of available supply, as well as an

allocation planning framework. This provides the critical ability to model many

supply reservation rules to enforce contractual service level agreements that businesses are often measured by. The solution’s available-to-promise (ATP) search logic recognizes and respects the detailed constraints, which are
needed to deliver the right promise-enforcing reservations.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Windows OS, Selenium Web driver Using Eclipse for IE, Firefox, Chrome, Log4j, JIRA, ANT, SOAP UI,
Oracle11gR2, Web logic Server 9.2

 

Passport Details:-

 

Name as on

passport
Relation

ship
Passport

Number
Date of

Issue
Expiry

Date
Place of

Issue
Sachin Nigam
Self
Available
———–
————–
Rajasthan
Pancard Details:-

Name as on PAN Card                    PAN Card Number

Sachin Nigam                                     Available

 

 

 

 

Place: Bangalore

 

 

 

 

 

 

Sachin Nigam

Email : snbits@gmail.com                                                                      Phone: +91-9535188483

 

 

Professional Summary

   Having 11.10+ years of experience in IT industry in developing Java and J2EE

 



application using web logic, Eclipse, TestNG and UI Automation testing using Selenium Java for Web based application using Java.

I have worked on various phase of testing like Functional testing, API Testing, Installation testing, Sanity testing, Retesting, Regression testing, System testing, End-to-End Testing, UAT testing.

   Experience in developing framework for Database Testing using JDBC.                                                                                            

                                                                                                                                                           

    Closely worked with multiple groups in the organization for enterprise level
 projects. Also designed, implemented and maintained internationalization



    of Test Automation Frameworks using Java, Selenium, TestNG.

   Experience in performing the SOAP and RESTFul Web servcies API

Automation. 

                                                                     

            Hands-on experience in Global Delivery Model. Handled onsite-



    offshore products for reputed clients INTUIT, VISA.

   Experience in implementing and maintaining Data Driven, TestNG



and Hybrid frameworks using Selenium tool.



Experience in UAT project planning like creating Testing Scenario, Test

             Plans and Test Scripts.

   Proficient in Defect management, including Defect creation, tracking,



    and reporting using Industry standard tools like Quality Centre, JIRA.

           Good knowledge in Software Test Life Cycle (STLC), Defect Life



    Cycle, Software Development Life Cycle (SDLC) & Agile models.

   Handle the tasks of ensuring that the Pre-UAT activity is

            performed accurately and efficiently.

   Well versed in creating and execution of test cases and preparing



the manual regression test suites.



    Involved in Peer Reviews, Walkthroughs and Inspections.

   Preparing Day to day, weekly and on monthly based team test reports

             and passes on to the Test Coordinator.

    Experience in understanding the customer requirements and deriving
the test scenarios/conditions based on the requirements.

Career Highlights:-

    Oracle

    Wipro Technologies     Persistent Systems     JDA Software

Principal QA Engineer        Oct2019-Current

Test Lead                          Jan2017-Sep2019

Module Lead                     Nov2015-Dec2016

QA Engineer                      July2010-Oct2015

 

 

 

 

 

Education:-

       ME from BITS Pilani with 7.76 CGPA.

 B-tech from IET Bareilly with 8.18 CGPA.

Certification and Achievements:-

    Got Star Performer Award Q2 from VISA.



 

 







 Got Client appreciation Award from INTUIT.

  Received Spot award for the exceptional performance in very short span of

 

time in JDA.

   Received Quarterly award multiple times.

 I got nomination for JDA Pillar Award.

  I participated in group dance and fashion show on the occasion of       JDA family day.

 Manager nominated me as Ambassador for new Joinee.

                   I qualified GATE 2008 and My All India Rank (AIR) is 478.

 I got MHRD Scholarship during ME.  

 

 

th       th

            I got scholarship after getting first position in my college in 10          and 12          .

  I did NSS camp during B-tech and I was the leader of my group.

 

 

Project Summary:-

   Project 1#:- Sales and Operation Planning (Oct2019 to

             Present)

                Role: Principal QA Engineer

   Summary: Sales and operations planning is an aspect of supply chain planning

whose goal is the creation of a unified, consensus-based business plan. It draws input
from an organization’s key functional areas, including sales, marketing,
manufacturing, distribution, and finance. On the spectrum of supply chain planning

                 activities, S&OP is typically a more advanced discipline. Many smaller organizations or

                   startups may require only inventory planning.

Responsibilities:

        Involved in Execution of Test Scripts related to supply chain domain.

                Analyzing Test cases.

                UI automation using Java and Oats application.

                Designing and Maintaining the Test Scripts.

    Active Participant in Sprint Planning, Agile Scrum meetings.

    Reporting on Daily basis.

                Active Participant in Sprint Planning, Agile Scrum meetings.

                Reporting on Daily basis.

    Involved in preparing the test plan and test data for all the modules in
the Project.

                 Managing the gaps between team members.

    Preparation and sending of Weekly/Monthly status report.

 

Environment:

Windows OS, Selenium Web driver Using ADE OATS for

IE, Firefox, Chrome, Log4j, Rest Web services JIRA, ANT,

                    Oracle11gR2, Web logic Server 9.2

 

 

 

 

 

 

 

 

 

Project 2#:- VISA Payment Control (Jan2017 to Oct2019)

           Role: Test Automation Lead

  Summary: Visa Payment Controls (VPC) is a simple to use web application that allows

business owners to define spending controls for their employees’ Visa Business Credit

                         cards. You can customize each employee’s card to control where, when and how it is

                used.

                Responsibilities:

           Involved in Execution of Test Scripts related to payment domain.

           Analyzing Test cases

         SoapUI automation and UI automation using Selenium ,Java



and TestNG.

           Designing and Maintaining the Test Scripts.

           Active Participant in Sprint Planning, Agile Scrum meetings.

 

           Reporting on Daily basis.

         Involved in preparing the test plan and test data for all the modules in



a project

           Preparation and sending of Weekly/Monthly status report.

                Environment:

IIS Server and DB2Windows2012 Server, Java, SOAPUI Automation,
Selenium Web driver, Fiddler, JIRA, GIT, Jenkins, TestNG, POM, JIRA

 

 

  Project 3#:- Quick Books Point of Sale(V12R10,V11R15,V10R9)

               Role: Module Lead

Summary: QuickBooks is an accounting software package developed and
marketed by Intuit. QuickBooks products are geared mainly toward small and

offer on-premises accounting applications as well as cloud based versions

that accept business payments, manage and pay bills, and payroll functions.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  UI automation using Selenium ,Java and TestNG.

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Tomcat Apache Server, Windows OS, Selenium Web driver

Using Eclipse for IE, Firefox, Chrome, Fiddler, JIRA

 

 

 

 

 

 

 

 

 

  Project 4#:- Order Management(8.1,8.2,8.3)

Role: QA Engineer Int.

Summary: JDA Order PROMISER is a high-performance, world-class order
promising solution that delivers timeless benefits that are equally applicable
in both strong and weak economies, including increased order capture,
acceptance of the right orders, excellent delivery confidence, full supply
utilization and exceptional customer service. When promising an order, the
solution fully leverages an accurate picture of available supply, as well as an

allocation planning framework. This provides the critical ability to model many

supply reservation rules to enforce contractual service level agreements that businesses are often measured by. The solution’s available-to-promise (ATP) search logic recognizes and respects the detailed constraints, which are
needed to deliver the right promise-enforcing reservations.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Windows OS, Selenium Web driver Using Eclipse for IE, Firefox, Chrome, Log4j, JIRA, ANT, SOAP UI,
Oracle11gR2, Web logic Server 9.2

 

Passport Details:-

 

Name as on

passport
Relation

ship
Passport

Number
Date of

Issue
Expiry

Date
Place of

Issue
Sachin Nigam
Self
Available
———–
————–
Rajasthan
Pancard Details:-

Name as on PAN Card                    PAN Card Number

Sachin Nigam                                     Available

 

 

 

 

Place: Bangalore                                                    (Sachin Nigam)

 

 

(Sachin Nigam)

 

 

Continue Reading

Sachin *****

 

 

 

 

 

 

Sachin Nigam

Email : snbits@gmail.com                                                                      Phone: +91-9535188483

 

 

Professional Summary

   Having 11.10+ years of experience in IT industry in developing Java and J2EE

 



application using web logic, Eclipse, TestNG and UI Automation testing using Selenium Java for Web based application using Java.

I have worked on various phase of testing like Functional testing, API Testing, Installation testing, Sanity testing, Retesting, Regression testing, System testing, End-to-End Testing, UAT testing.

   Experience in developing framework for Database Testing using JDBC.                                                                                            

                                                                                                                                                           

    Closely worked with multiple groups in the organization for enterprise level
 projects. Also designed, implemented and maintained internationalization



    of Test Automation Frameworks using Java, Selenium, TestNG.

   Experience in performing the SOAP and RESTFul Web servcies API

Automation. 

                                                                     

            Hands-on experience in Global Delivery Model. Handled onsite-



    offshore products for reputed clients INTUIT, VISA.

   Experience in implementing and maintaining Data Driven, TestNG



and Hybrid frameworks using Selenium tool.



Experience in UAT project planning like creating Testing Scenario, Test

             Plans and Test Scripts.

   Proficient in Defect management, including Defect creation, tracking,



    and reporting using Industry standard tools like Quality Centre, JIRA.

           Good knowledge in Software Test Life Cycle (STLC), Defect Life



    Cycle, Software Development Life Cycle (SDLC) & Agile models.

   Handle the tasks of ensuring that the Pre-UAT activity is

            performed accurately and efficiently.

   Well versed in creating and execution of test cases and preparing



the manual regression test suites.



    Involved in Peer Reviews, Walkthroughs and Inspections.

   Preparing Day to day, weekly and on monthly based team test reports

             and passes on to the Test Coordinator.

    Experience in understanding the customer requirements and deriving
the test scenarios/conditions based on the requirements.

Career Highlights:-

    Oracle

    Wipro Technologies     Persistent Systems     JDA Software

Principal QA Engineer        Oct2019-Current

Test Lead                          Jan2017-Sep2019

Module Lead                     Nov2015-Dec2016

QA Engineer                      July2010-Oct2015

 

 

 

 

 

Education:-

       ME from BITS Pilani with 7.76 CGPA.

 B-tech from IET Bareilly with 8.18 CGPA.

Certification and Achievements:-

    Got Star Performer Award Q2 from VISA.



 

 







 Got Client appreciation Award from INTUIT.

  Received Spot award for the exceptional performance in very short span of

 

time in JDA.

   Received Quarterly award multiple times.

 I got nomination for JDA Pillar Award.

  I participated in group dance and fashion show on the occasion of       JDA family day.

 Manager nominated me as Ambassador for new Joinee.

                   I qualified GATE 2008 and My All India Rank (AIR) is 478.

 I got MHRD Scholarship during ME.  

 

 

th       th

            I got scholarship after getting first position in my college in 10          and 12          .

  I did NSS camp during B-tech and I was the leader of my group.

 

 

Project Summary:-

   Project 1#:- Sales and Operation Planning (Oct2019 to

             Present)

                Role: Principal QA Engineer

   Summary: Sales and operations planning is an aspect of supply chain planning

whose goal is the creation of a unified, consensus-based business plan. It draws input
from an organization’s key functional areas, including sales, marketing,
manufacturing, distribution, and finance. On the spectrum of supply chain planning

                 activities, S&OP is typically a more advanced discipline. Many smaller organizations or

                   startups may require only inventory planning.

Responsibilities:

        Involved in Execution of Test Scripts related to supply chain domain.

                Analyzing Test cases.

                UI automation using Java and Oats application.

                Designing and Maintaining the Test Scripts.

    Active Participant in Sprint Planning, Agile Scrum meetings.

    Reporting on Daily basis.

                Active Participant in Sprint Planning, Agile Scrum meetings.

                Reporting on Daily basis.

    Involved in preparing the test plan and test data for all the modules in
the Project.

                 Managing the gaps between team members.

    Preparation and sending of Weekly/Monthly status report.

 

Environment:

Windows OS, Selenium Web driver Using ADE OATS for

IE, Firefox, Chrome, Log4j, Rest Web services JIRA, ANT,

                    Oracle11gR2, Web logic Server 9.2

 

 

 

 

 

 

 

 

 

Project 2#:- VISA Payment Control (Jan2017 to Oct2019)

           Role: Test Automation Lead

  Summary: Visa Payment Controls (VPC) is a simple to use web application that allows

business owners to define spending controls for their employees’ Visa Business Credit

                         cards. You can customize each employee’s card to control where, when and how it is

                used.

                Responsibilities:

           Involved in Execution of Test Scripts related to payment domain.

           Analyzing Test cases

         SoapUI automation and UI automation using Selenium ,Java



and TestNG.

           Designing and Maintaining the Test Scripts.

           Active Participant in Sprint Planning, Agile Scrum meetings.

 

           Reporting on Daily basis.

         Involved in preparing the test plan and test data for all the modules in



a project

           Preparation and sending of Weekly/Monthly status report.

                Environment:

IIS Server and DB2Windows2012 Server, Java, SOAPUI Automation,
Selenium Web driver, Fiddler, JIRA, GIT, Jenkins, TestNG, POM, JIRA

 

 

  Project 3#:- Quick Books Point of Sale(V12R10,V11R15,V10R9)

               Role: Module Lead

Summary: QuickBooks is an accounting software package developed and
marketed by Intuit. QuickBooks products are geared mainly toward small and

offer on-premises accounting applications as well as cloud based versions

that accept business payments, manage and pay bills, and payroll functions.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  UI automation using Selenium ,Java and TestNG.

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Tomcat Apache Server, Windows OS, Selenium Web driver

Using Eclipse for IE, Firefox, Chrome, Fiddler, JIRA

 

 

 

 

 

 

 

 

 

  Project 4#:- Order Management(8.1,8.2,8.3)

Role: QA Engineer Int.

Summary: JDA Order PROMISER is a high-performance, world-class order
promising solution that delivers timeless benefits that are equally applicable
in both strong and weak economies, including increased order capture,
acceptance of the right orders, excellent delivery confidence, full supply
utilization and exceptional customer service. When promising an order, the
solution fully leverages an accurate picture of available supply, as well as an

allocation planning framework. This provides the critical ability to model many

supply reservation rules to enforce contractual service level agreements that businesses are often measured by. The solution’s available-to-promise (ATP) search logic recognizes and respects the detailed constraints, which are
needed to deliver the right promise-enforcing reservations.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Windows OS, Selenium Web driver Using Eclipse for IE, Firefox, Chrome, Log4j, JIRA, ANT, SOAP UI,
Oracle11gR2, Web logic Server 9.2

 

Passport Details:-

 

Name as on

passport
Relation

ship
Passport

Number
Date of

Issue
Expiry

Date
Place of

Issue
Sachin Nigam
Self
Available
———–
————–
Rajasthan
Pancard Details:-

Name as on PAN Card                    PAN Card Number

Sachin Nigam                                     Available

 

 

 

 

Place: Bangalore

 

 

 

 

 

 

Sachin Nigam

Email : snbits@gmail.com                                                                      Phone: +91-9535188483

 

 

Professional Summary

   Having 11.10+ years of experience in IT industry in developing Java and J2EE

 



application using web logic, Eclipse, TestNG and UI Automation testing using Selenium Java for Web based application using Java.

I have worked on various phase of testing like Functional testing, API Testing, Installation testing, Sanity testing, Retesting, Regression testing, System testing, End-to-End Testing, UAT testing.

   Experience in developing framework for Database Testing using JDBC.                                                                                            

                                                                                                                                                           

    Closely worked with multiple groups in the organization for enterprise level
 projects. Also designed, implemented and maintained internationalization



    of Test Automation Frameworks using Java, Selenium, TestNG.

   Experience in performing the SOAP and RESTFul Web servcies API

Automation. 

                                                                     

            Hands-on experience in Global Delivery Model. Handled onsite-



    offshore products for reputed clients INTUIT, VISA.

   Experience in implementing and maintaining Data Driven, TestNG



and Hybrid frameworks using Selenium tool.



Experience in UAT project planning like creating Testing Scenario, Test

             Plans and Test Scripts.

   Proficient in Defect management, including Defect creation, tracking,



    and reporting using Industry standard tools like Quality Centre, JIRA.

           Good knowledge in Software Test Life Cycle (STLC), Defect Life



    Cycle, Software Development Life Cycle (SDLC) & Agile models.

   Handle the tasks of ensuring that the Pre-UAT activity is

            performed accurately and efficiently.

   Well versed in creating and execution of test cases and preparing



the manual regression test suites.



    Involved in Peer Reviews, Walkthroughs and Inspections.

   Preparing Day to day, weekly and on monthly based team test reports

             and passes on to the Test Coordinator.

    Experience in understanding the customer requirements and deriving
the test scenarios/conditions based on the requirements.

Career Highlights:-

    Oracle

    Wipro Technologies     Persistent Systems     JDA Software

Principal QA Engineer        Oct2019-Current

Test Lead                          Jan2017-Sep2019

Module Lead                     Nov2015-Dec2016

QA Engineer                      July2010-Oct2015

 

 

 

 

 

Education:-

       ME from BITS Pilani with 7.76 CGPA.

 B-tech from IET Bareilly with 8.18 CGPA.

Certification and Achievements:-

    Got Star Performer Award Q2 from VISA.



 

 







 Got Client appreciation Award from INTUIT.

  Received Spot award for the exceptional performance in very short span of

 

time in JDA.

   Received Quarterly award multiple times.

 I got nomination for JDA Pillar Award.

  I participated in group dance and fashion show on the occasion of       JDA family day.

 Manager nominated me as Ambassador for new Joinee.

                   I qualified GATE 2008 and My All India Rank (AIR) is 478.

 I got MHRD Scholarship during ME.  

 

 

th       th

            I got scholarship after getting first position in my college in 10          and 12          .

  I did NSS camp during B-tech and I was the leader of my group.

 

 

Project Summary:-

   Project 1#:- Sales and Operation Planning (Oct2019 to

             Present)

                Role: Principal QA Engineer

   Summary: Sales and operations planning is an aspect of supply chain planning

whose goal is the creation of a unified, consensus-based business plan. It draws input
from an organization’s key functional areas, including sales, marketing,
manufacturing, distribution, and finance. On the spectrum of supply chain planning

                 activities, S&OP is typically a more advanced discipline. Many smaller organizations or

                   startups may require only inventory planning.

Responsibilities:

        Involved in Execution of Test Scripts related to supply chain domain.

                Analyzing Test cases.

                UI automation using Java and Oats application.

                Designing and Maintaining the Test Scripts.

    Active Participant in Sprint Planning, Agile Scrum meetings.

    Reporting on Daily basis.

                Active Participant in Sprint Planning, Agile Scrum meetings.

                Reporting on Daily basis.

    Involved in preparing the test plan and test data for all the modules in
the Project.

                 Managing the gaps between team members.

    Preparation and sending of Weekly/Monthly status report.

 

Environment:

Windows OS, Selenium Web driver Using ADE OATS for

IE, Firefox, Chrome, Log4j, Rest Web services JIRA, ANT,

                    Oracle11gR2, Web logic Server 9.2

 

 

 

 

 

 

 

 

 

Project 2#:- VISA Payment Control (Jan2017 to Oct2019)

           Role: Test Automation Lead

  Summary: Visa Payment Controls (VPC) is a simple to use web application that allows

business owners to define spending controls for their employees’ Visa Business Credit

                         cards. You can customize each employee’s card to control where, when and how it is

                used.

                Responsibilities:

           Involved in Execution of Test Scripts related to payment domain.

           Analyzing Test cases

         SoapUI automation and UI automation using Selenium ,Java



and TestNG.

           Designing and Maintaining the Test Scripts.

           Active Participant in Sprint Planning, Agile Scrum meetings.

 

           Reporting on Daily basis.

         Involved in preparing the test plan and test data for all the modules in



a project

           Preparation and sending of Weekly/Monthly status report.

                Environment:

IIS Server and DB2Windows2012 Server, Java, SOAPUI Automation,
Selenium Web driver, Fiddler, JIRA, GIT, Jenkins, TestNG, POM, JIRA

 

 

  Project 3#:- Quick Books Point of Sale(V12R10,V11R15,V10R9)

               Role: Module Lead

Summary: QuickBooks is an accounting software package developed and
marketed by Intuit. QuickBooks products are geared mainly toward small and

offer on-premises accounting applications as well as cloud based versions

that accept business payments, manage and pay bills, and payroll functions.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  UI automation using Selenium ,Java and TestNG.

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Tomcat Apache Server, Windows OS, Selenium Web driver

Using Eclipse for IE, Firefox, Chrome, Fiddler, JIRA

 

 

 

 

 

 

 

 

 

  Project 4#:- Order Management(8.1,8.2,8.3)

Role: QA Engineer Int.

Summary: JDA Order PROMISER is a high-performance, world-class order
promising solution that delivers timeless benefits that are equally applicable
in both strong and weak economies, including increased order capture,
acceptance of the right orders, excellent delivery confidence, full supply
utilization and exceptional customer service. When promising an order, the
solution fully leverages an accurate picture of available supply, as well as an

allocation planning framework. This provides the critical ability to model many

supply reservation rules to enforce contractual service level agreements that businesses are often measured by. The solution’s available-to-promise (ATP) search logic recognizes and respects the detailed constraints, which are
needed to deliver the right promise-enforcing reservations.

Responsibilities:

  Involved in Execution of Test Scripts related to payment domain

  Analyzing Test cases

  Designing and Maintaining the Test Scripts.

  Active Participant in Sprint Planning, Scrum meetings.

  Reporting on Daily basis.

  Preparation and sending of Weekly/Monthly status report.

Environment:

Windows OS, Selenium Web driver Using Eclipse for IE, Firefox, Chrome, Log4j, JIRA, ANT, SOAP UI,
Oracle11gR2, Web logic Server 9.2

 

Passport Details:-

 

Name as on

passport
Relation

ship
Passport

Number
Date of

Issue
Expiry

Date
Place of

Issue
Sachin Nigam
Self
Available
———–
————–
Rajasthan
Pancard Details:-

Name as on PAN Card                    PAN Card Number

Sachin Nigam                                     Available

 

 

 

 

Place: Bangalore                                                    (Sachin Nigam)

 

 

(Sachin Nigam)

 

 

Continue Reading

Recruiter

We are seeking a highly organized and motivated individual to join our team as a Godown Manager. The successful candidate will be responsible for overseeing the day-to-day operations of the company’s warehouse or godown. This includes managing inventory levels, overseeing the receipt and dispatch of goods, coordinating with suppliers and customers, and ensuring compliance with safety and regulatory standards.

Responsibilities: • Manage the daily operations of the godown, including the receipt and dispatch of goods, inventory management, and coordination with suppliers and customers. • Supervise the godown staff, including training, scheduling, and performance evaluations. • Ensure compliance with safety regulations and company policies and procedures. • Develop and implement strategies to optimize godown operations, including improving efficiency, reducing costs, and enhancing customer service. • Monitor inventory levels and make recommendations for inventory adjustments to ensure optimal stock levels. • Coordinate with other departments to ensure timely and accurate delivery of goods. • Maintain accurate records of all godown transactions, including receipts, dispatches, and inventory levels. • Prepare and submit regular reports on godown operations to management.

Continue Reading

Ramasamy ************

Ramasamy Panchavarnam rama@ramselcloud.com
+91 94448 55167 www.linkedin.com/in/ramasamypanchavarnam
22+ year of IT experience in Solaris, Linux, Aix, Clusters
11 + years of Cloud experience in AWS, Google Cloud, Azure
Good experience in Public Cloud Transition/Transformation/Operations
Delivered Public Webinars and Published articles on Tech Magazines
Delivered Corporate Trainings to Tech-M, TCS, ATOS, Cap Gemini

Pre-Sales/Solution Architect Role

  Provide multiple approaches for migration/deployment options and recommend best approach
  Work with product team to design cloud architecture for highly automated, scalable, and secure environment
  Multiple rounds of discussion with client on negotiations of technology approaches
  Designing and Architecting HA and DR architectures for applications and platform
  Validate the Architect Design is meeting cloud security baselines as per Industry Security best practices
  POC for multiple Cloud tools for Monitoring and Cost management.
  Design optimized design patterns and solutions for high availability and

disaster recovery
  Review the solutions to ensure technical/functional requirements are met
  Provide technical expertise support regard cloud architecture, deployment,

and operations
  Understanding customer requirements, and proposing/delivering custom

solutions
  Educate customers on the value proposition of AWS/Gcloud and participate in

deep architectural discussions to ensure solutions are designed for successful

deployment in the cloud
  Created Knowledgebase about real world implementation challenges and new

capabilities
  Working for large Public-Sector RFP’s
  Develop installation and configuration standards and populate to Operation

Team
  Analyze RFP with Sales team to check In scope and Out scope
  Do an internal review of all solutions provided bi-weekly.
  Created GTM brochure for new Service offerings
  Designed Multi-Cloud/Hybrid-cloud designs and Tools
  Contribute to DevOps development activities and complex development tasks
Cloud Tools
CloudEndure, DoubleTake, Racemi, Actifio, Datadog, Nutanix Beam, CloudCheckr, Terraform, Datadog, Terraform, Jenkins, Ansible,
Other Tools
NewRelic, Splunk, Logstash, Veritas Volume Manager, Veritas/Sun/Linux/SUSE Cluster, NetBackup, Data Protector, Big brother, HPOM, HPOV, LDAP, Unicenter, Service Now, Nagios, Spacewalk, OCS-NG, Python, Dynatrace, PowerBI
Databases
Oracle, Mysql and Informix
Servers/Storage
Sun fire Sun E10K, 15K, 25K, M4000, M9000, Fire 6800, V880, T5200, HP ProLiant series, Hitachi Servers, V- Block, EMC Symmetric/Clarion , HP 3PAR, IBM Arrays, Sun T series and A/D series, Open Filer
Certifications
Cloud – AWS, Google Cloud, HP Helion
Provide technical expertise and ownership in the diagnosis and resolution of an issue
Migrated Mainframe workload to Cloud by using Micro Focus
Migrate Win 2008/2003 to AWS by convert to Docker images
Managed container-based services like ECS, EKS
Designing and implementing data pipelines for processing and storing large

volumes of data on Google Cloud Platform (GCP).
Developing and deploying data integration solutions using GCP services

such as Cloud Storage, Cloud Pub/Sub, Cloud Dataflow, and BigQuery.
Collaborating with data scientists, analysts, and other stakeholders to understand data requirements and design optimal data architectures.
Building and maintaining data transformation and processing workflows using tools such as Apache Beam, Apache Spark, or Google Cloud Dataproc
Migrated servers from On-Prem to AWS/Google Cloud platform
Review findings from security audits and provide mitigations
Setup Polycloud approach for AWS/Azure/GCP
Automated setup of Landing Zone using Infrastructure As A Code approach
Setting up multi-tier infrastructure in various regions.
Automated updating AMI’s after every production release to keep auto scaling instances in sync with latest production builds.
Secured the cloud platform using cloud native security tools
Configured AWS SSO with Active Directory and customizing roles

permissions as per the requirement.
Configuring/Securing setup of new Linux EC2 instances in AWS as per requirement.
Setup/manage CI/CD Pipeline for infrastructure delivery
Experience in Query Optimization for Aurora & other SQL Databases
Good working experience in Jira and Confluence
Proficiency with Big data tools like Hive, Elastic Search, Google DataProc
Migrated on-prem databases to AWS RDS / Gcloud SQL services
Configured Redshift with Dynamo DB
Experience in Deploy Hadoop environment at On-Premise & AWS
Defined Operation excellence policy for AWS/Gcloud resources
Deployed servers using Terraform/CFT templates
Experience in stream-processing systems like Kafka, Spark-Streaming, etc.
Proficient with data visualization tools such as Microsoft Power BI, ability

to manipulate raw data into effective visualization dashboards.

Operating System – Solaris, Linux, Aix, Windows
Transitioned UNIX support from onshore to Offshore.
Involved in Datacenter migration.
Certifications
• AWS Architect Professional • AWS Security Specialist
• Google Cloud Architect-Prof • Google Data engineer

• Google Digital Leader
• Architecting on Azure
• Red Hat OpenStack certified • VMware VCP 5 Professional • Symantec VXVM Specialist
• ITIL Certified
• Sun System Administrator
Education
• MBA
National Institute of Management, Pune

Bachelor of Science in Information Systems BITS, Pilani
Diploma in Electronics & Communication

Sri Nallalaghu Polytechnic, Chennai
Practice History
HCL Technologies

Pre-Sales Architect
2020-2022
Life science & Health,

Retail, and Insurance

Infosys Limited
Senior Tech. Architect
2019 – 2020
Retail, and Insurance

Sify Technologies
Senior Manager – Cloud Engineering /Cloud Architect
Oct 2016 to Jan 2019
Education, Telecom,
Retail, and Insurance
Practice History
Mphasis Limited

IT Infra. Manager
Sep 2009 to Oct 2016
Telecom, Banking, and

Semiconductor

Cambridge Solutions
Project Lead/Process Lead
July 2007 to July 2009 Practice History

Computer Sciences Corporation

Team Lead – NDC India SUN Team
Dec 2005 to June 2007

Birla software Ltd.
System Analyst
Oct 2004 – Dec 2005

Cadence Design Systems
UNIX Systems Administrator
March 2004 – Oct 2004

Micro Brain Solutions P Ltd
UNIX System Administrator.
July 2001 – Mar 2004

By-Tech Computers/Login System
Trainer / Hardware / Network Engr.
Oct 1995- Jun 2001
Integrated AD & NIS Authentication
Leaded 20+ support team which include UNIX/Windows, Helpdesk,

Domino and Oracle members.
Experience with Linux cluster and Veritas clusters
Experience with various flavors/releases of UNIX (Solaris, Linux (RHEL /

Oracle / SUSE) AIX)
Scripting knowledge in KSH and BASH shell.
Migrated OS from Solaris 10 to Solaris 11
Mentor & Training Junior/Senior Systems admins.
Validate the new build server and turn over to production.
Managed Oracle RAC setup
Managed Solaris 7,8,9,10 and Red hat/SUSE/Oracle Linux.
Installation and configuration FTP and SFTP for data uploading, transfer

Managed apps servers like Oracle, Informix, SAP, Domino, Web Sphere,

WebLogic, JBOSS
Managed & configured Nagios/Big brother Server/clients
Managed Samba Shares

Virtualization – LDom, Zone, VMware, Zen, Kvm
Good knowledge and Exposure on Solaris Zones
Worked on Sun LDOM
Worked on Oracle/Sun E/M domain Servers
Working knowledge in ESXi
Created VM’s and templates
Managed Linux Zen/KVM servers
Done online CPU/RAM/Disk addition on Linux VM’s
Managed VM’s through vSphere
Migrated 100+ servers from Physical to Virtual

Process – ITIL, ISO, Lean Knowledge in Six Sigma and PMP
Worked with QA to get Certified for ISO9001:2000 and 27001:2005
Having knowledge on CMMI certification Process
Implemented ITIL and make the team 100% aligned on

Incident/change/Problem Management.
Managed internal projects which required multi-team collaboration.
Got trained in Six-Sigma Green Belt.
Got Trained in PMP.
Part of Lean team to deploy the Lean process.

Webinars Published on Techgig: –
About AWS and Azure https://www.techgig.com/webinar/speaker/Ramasamy%20Panchavarnam

Articles Published on OFY Magazine: –
OCS-NG, SpaceWalk, Puppet, Opensource Cloud Tools. https://opensourceforu.com/author/panchavarnam-ramasamy/

Continue Reading

Ramasamy ************

Ramasamy Panchavarnam rama@ramselcloud.com
+91 94448 55167 www.linkedin.com/in/ramasamypanchavarnam
22+ year of IT experience in Solaris, Linux, Aix, Clusters
11 + years of Cloud experience in AWS, Google Cloud, Azure
Good experience in Public Cloud Transition/Transformation/Operations
Delivered Public Webinars and Published articles on Tech Magazines
Delivered Corporate Trainings to Tech-M, TCS, ATOS, Cap Gemini

Pre-Sales/Solution Architect Role

  Provide multiple approaches for migration/deployment options and recommend best approach
  Work with product team to design cloud architecture for highly automated, scalable, and secure environment
  Multiple rounds of discussion with client on negotiations of technology approaches
  Designing and Architecting HA and DR architectures for applications and platform
  Validate the Architect Design is meeting cloud security baselines as per Industry Security best practices
  POC for multiple Cloud tools for Monitoring and Cost management.
  Design optimized design patterns and solutions for high availability and

disaster recovery
  Review the solutions to ensure technical/functional requirements are met
  Provide technical expertise support regard cloud architecture, deployment,

and operations
  Understanding customer requirements, and proposing/delivering custom

solutions
  Educate customers on the value proposition of AWS/Gcloud and participate in

deep architectural discussions to ensure solutions are designed for successful

deployment in the cloud
  Created Knowledgebase about real world implementation challenges and new

capabilities
  Working for large Public-Sector RFP’s
  Develop installation and configuration standards and populate to Operation

Team
  Analyze RFP with Sales team to check In scope and Out scope
  Do an internal review of all solutions provided bi-weekly.
  Created GTM brochure for new Service offerings
  Designed Multi-Cloud/Hybrid-cloud designs and Tools
  Contribute to DevOps development activities and complex development tasks
Cloud Tools
CloudEndure, DoubleTake, Racemi, Actifio, Datadog, Nutanix Beam, CloudCheckr, Terraform, Datadog, Terraform, Jenkins, Ansible,
Other Tools
NewRelic, Splunk, Logstash, Veritas Volume Manager, Veritas/Sun/Linux/SUSE Cluster, NetBackup, Data Protector, Big brother, HPOM, HPOV, LDAP, Unicenter, Service Now, Nagios, Spacewalk, OCS-NG, Python, Dynatrace, PowerBI
Databases
Oracle, Mysql and Informix
Servers/Storage
Sun fire Sun E10K, 15K, 25K, M4000, M9000, Fire 6800, V880, T5200, HP ProLiant series, Hitachi Servers, V- Block, EMC Symmetric/Clarion , HP 3PAR, IBM Arrays, Sun T series and A/D series, Open Filer
Certifications
Cloud – AWS, Google Cloud, HP Helion
Provide technical expertise and ownership in the diagnosis and resolution of an issue
Migrated Mainframe workload to Cloud by using Micro Focus
Migrate Win 2008/2003 to AWS by convert to Docker images
Managed container-based services like ECS, EKS
Designing and implementing data pipelines for processing and storing large

volumes of data on Google Cloud Platform (GCP).
Developing and deploying data integration solutions using GCP services

such as Cloud Storage, Cloud Pub/Sub, Cloud Dataflow, and BigQuery.
Collaborating with data scientists, analysts, and other stakeholders to understand data requirements and design optimal data architectures.
Building and maintaining data transformation and processing workflows using tools such as Apache Beam, Apache Spark, or Google Cloud Dataproc
Migrated servers from On-Prem to AWS/Google Cloud platform
Review findings from security audits and provide mitigations
Setup Polycloud approach for AWS/Azure/GCP
Automated setup of Landing Zone using Infrastructure As A Code approach
Setting up multi-tier infrastructure in various regions.
Automated updating AMI’s after every production release to keep auto scaling instances in sync with latest production builds.
Secured the cloud platform using cloud native security tools
Configured AWS SSO with Active Directory and customizing roles

permissions as per the requirement.
Configuring/Securing setup of new Linux EC2 instances in AWS as per requirement.
Setup/manage CI/CD Pipeline for infrastructure delivery
Experience in Query Optimization for Aurora & other SQL Databases
Good working experience in Jira and Confluence
Proficiency with Big data tools like Hive, Elastic Search, Google DataProc
Migrated on-prem databases to AWS RDS / Gcloud SQL services
Configured Redshift with Dynamo DB
Experience in Deploy Hadoop environment at On-Premise & AWS
Defined Operation excellence policy for AWS/Gcloud resources
Deployed servers using Terraform/CFT templates
Experience in stream-processing systems like Kafka, Spark-Streaming, etc.
Proficient with data visualization tools such as Microsoft Power BI, ability

to manipulate raw data into effective visualization dashboards.

Operating System – Solaris, Linux, Aix, Windows
Transitioned UNIX support from onshore to Offshore.
Involved in Datacenter migration.
Certifications
• AWS Architect Professional • AWS Security Specialist
• Google Cloud Architect-Prof • Google Data engineer

• Google Digital Leader
• Architecting on Azure
• Red Hat OpenStack certified • VMware VCP 5 Professional • Symantec VXVM Specialist
• ITIL Certified
• Sun System Administrator
Education
• MBA
National Institute of Management, Pune

Bachelor of Science in Information Systems BITS, Pilani
Diploma in Electronics & Communication

Sri Nallalaghu Polytechnic, Chennai
Practice History
HCL Technologies

Pre-Sales Architect
2020-2022
Life science & Health,

Retail, and Insurance

Infosys Limited
Senior Tech. Architect
2019 – 2020
Retail, and Insurance

Sify Technologies
Senior Manager – Cloud Engineering /Cloud Architect
Oct 2016 to Jan 2019
Education, Telecom,
Retail, and Insurance
Practice History
Mphasis Limited

IT Infra. Manager
Sep 2009 to Oct 2016
Telecom, Banking, and

Semiconductor

Cambridge Solutions
Project Lead/Process Lead
July 2007 to July 2009 Practice History

Computer Sciences Corporation

Team Lead – NDC India SUN Team
Dec 2005 to June 2007

Birla software Ltd.
System Analyst
Oct 2004 – Dec 2005

Cadence Design Systems
UNIX Systems Administrator
March 2004 – Oct 2004

Micro Brain Solutions P Ltd
UNIX System Administrator.
July 2001 – Mar 2004

By-Tech Computers/Login System
Trainer / Hardware / Network Engr.
Oct 1995- Jun 2001
Integrated AD & NIS Authentication
Leaded 20+ support team which include UNIX/Windows, Helpdesk,

Domino and Oracle members.
Experience with Linux cluster and Veritas clusters
Experience with various flavors/releases of UNIX (Solaris, Linux (RHEL /

Oracle / SUSE) AIX)
Scripting knowledge in KSH and BASH shell.
Migrated OS from Solaris 10 to Solaris 11
Mentor & Training Junior/Senior Systems admins.
Validate the new build server and turn over to production.
Managed Oracle RAC setup
Managed Solaris 7,8,9,10 and Red hat/SUSE/Oracle Linux.
Installation and configuration FTP and SFTP for data uploading, transfer

Managed apps servers like Oracle, Informix, SAP, Domino, Web Sphere,

WebLogic, JBOSS
Managed & configured Nagios/Big brother Server/clients
Managed Samba Shares

Virtualization – LDom, Zone, VMware, Zen, Kvm
Good knowledge and Exposure on Solaris Zones
Worked on Sun LDOM
Worked on Oracle/Sun E/M domain Servers
Working knowledge in ESXi
Created VM’s and templates
Managed Linux Zen/KVM servers
Done online CPU/RAM/Disk addition on Linux VM’s
Managed VM’s through vSphere
Migrated 100+ servers from Physical to Virtual

Process – ITIL, ISO, Lean Knowledge in Six Sigma and PMP
Worked with QA to get Certified for ISO9001:2000 and 27001:2005
Having knowledge on CMMI certification Process
Implemented ITIL and make the team 100% aligned on

Incident/change/Problem Management.
Managed internal projects which required multi-team collaboration.
Got trained in Six-Sigma Green Belt.
Got Trained in PMP.
Part of Lean team to deploy the Lean process.

Webinars Published on Techgig: –
About AWS and Azure https://www.techgig.com/webinar/speaker/Ramasamy%20Panchavarnam

Articles Published on OFY Magazine: –
OCS-NG, SpaceWalk, Puppet, Opensource Cloud Tools. https://opensourceforu.com/author/panchavarnam-ramasamy/

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Sriram ***** *******

Public
Sriram Kumar Maddula
Certified Management Accountant – AICMA, USA (2016)
Dip. International Financial Reporting Standards – ACCA,UK (2013)
P.G. Dip. Taxation-Osmania University, Hyderabad, India(1997)
B.Com – Osmania University, Hyderabad, India (1991)
Six-sigma Greenbelt Certification from GE (2002)
Address: Flat1101, SMR Vinay Endeavour Apartments, Hoodi Junction, Mahadevapura (P.O), Bangalore – 560048,
India. E-Mail: ram.maddula@gmail.com, Ph: mobile +91-9980861971. Linkedln:
https://www.linkedin.com/in/srirammaddula/
Versatile and high-energy professional of Finance & Accounting and General Administration domain with 20+
years of experience in core accounting, outsourced financial business process transition, transformation, service
delivery excellence, risk management, control environment, assurance of compliance to regulatory and other
requirements, leading and developing large & diversified teams, delivery centers management & development, P&L
ownership, business developmentand technology implementation.
NOTABLE MILESTONES
¢ Distinction of being:
Part of core team winning key telecom project and led Tax section of the RFP, (IBM)
Authorized to test and certify ‘Process Trainers’ (IBM).
Winner of Gold Medal for engagement in BPO Olympics for the project of Controllership service line.
Member of Steering Committee for overseeing tools and technology implementations (SAP BFC module
implementation replacing Hyperion, Cadency Suit Implementation for MEC, B/S Recons, SOX Controls
Testing, etc.).
Country Steering Committee Member for developing competency at various delivery centers.
¢ Instrumentally involved in establishing strong & winning team that won 5 GSK Gold Awards and 6 GENPACT
Silver & Bronze awards for the outstanding performance (Genpact).
¢ Stellar at attaining:
Top NPS score for 2007 as Voice of Customers & employees (Genpact) along with six-sigma greenbelt
certification from GE
38% productivity gains over a period of 2 years against a target of 20% as per the contractual agreement
with client (Infosys BPO).
Highest alignment to GEM and earned showcase engagement tag at Capgemini.
¢ Played a vital role in maintaining lowest attrition across all F&A process (Infosys BPO).
¢ Recipient of:
Special Appreciation from client for the system administrator role played for integrating the data of their two
newacquisitions in 2008 ( at Genpact) and moving to Oracle platform.
Special Appreciation from client group CFO for consistently scoring ‘Basically Controlled’ results in every
internal audit and other special services (Capgemii)
Delivery Diamond Award for consistent & successful service delivery (Capgemini).
Public
CAREER CONTOUR
Key Deliverables
¢ Worked in close coordination with counterparts from client organization and mentored the ADE team
for service delivery to the clients.
¢ Supervised the Account Governance Leadership Meeting (governance & approval authority), enabling
teams toprovide seamless service/solution delivery, adhering to agreed scope.
¢ Interfaced with BPS global leaders to influence strategic decision-making, within a broad scope (e.g.
long-termbusiness planning, account analysis and development, balancing risk, etc.).
¢ Successfully implemented internal and client sponsored process/ service transformation, along with the
initiatives relating to comprehensive growth.
Functioned as the Escalation Point for service outcomes & issue resolution, while acting as key advisor
to senior management on steering the development of overall policies & long-term goals.
¢ Adhered to compliance with legal, accounting & contractual requirements by performing
analysis/reviews.
Functioned as Head of Business Processes (R2R, P2P and O2C), Master Data Management and Compliance
Service lines.
¢ Instrumentally involved in mapping the portfolio as showcase engagement, defining budget, forecasting
performancetargets and directed/ guided operation to achieve revenue growth as well as improvement in
residual income.
¢ Successfully organized the delivery of business growth & profitability improvement target of the managed
portfolio &continuously add value to client.
¢ Stellar at complying with Governance, Risk & Compliance to statutes/standards along with adherence to
agreed contract, resulting in development/ maintenance of effective client relationship.
PREVIOUS ASSIGNMENTS
From Sep’22 onwards:
Senior Manager R2R with Wipro Digital Operations & Platforms. Responsible for General Accounting, Period End
Close, Revenue Recognition, Fixed Assets & Inventory, Inter company an Tax processes of Client. Currently on
Bench due to contractual issues with client on signing it (project not started) hence looking for a Change.
Public
s
Key Accomplishments:
@Capgemini
► Consistent and successful service delivery with zero surprises, meeting and exceeding revenue and
contribution
margin targets, highly satisfactory CSAT and GES results across group – Delivery Diamond
Award Country steering committee member for developing and driving competency at various
delivery centersGold Medal to engagement in BPO Olympics for the project of Controllership
service line
Part of client steering committee overseeing tools and technology implementations (SAP BFC
module implementation replacing Hyperion, Cadency suit implementation for MEC, B/S Recons,
SoX controls testings… )
Special appreciation from client group CFO for consistently scoring ‘Basically Controlled’ results
in every internal audit, support given via leading Financial data recovery and during their ERP
outage, for delivering results over and above the SLAs and for being the catalyst for their
transformation journey
Highest alignment to GEM and earned showcase engagement tag
Consistently maintained highest level of employee participation in GES from engagement
perspective in the sector at Capgemini
@ Oracle, Infosys, Genpact & IBM
► Part of core team winning key telecom project and led Tax section of the RFP and demonstrated
competency to client@IBM
Implemented ‘JIRA’ tool at various engagements as part of developing ‘Reconciliation Framework’ for
R2Atower@IBM
Authorized to test and certify ‘Process Trainers’ @ IBM
Achieved 38% productivity gains over a period of 2 years against a target of 20% as per the contractual
agreementwith client. @ Infosys BPO
Been to client Site to prepare SoX Docmentation on their new division going on Oracle FA. Report
accepted fully in to-to and gave Infosys FA Service delivery also
Maintained Lowest Attrition across all F&A process@ Infosys BPO
► Earned showcase engagement tag though being first F&A client @ Infosys BPO
@ GE Capital International Services
Mar’07 – Jan’09: Genpact Ltd., Hyderabad as Manager
Apr’98 – Aug’0O: The KCP Ltd., Chennai (Non-IT) as Officer Accounts
Apr’91 – Mar’95: Sri R. Bhaskara Rao & Co., Hyderabad as Articled Clerk
►►►




►►

Public
► Independent Transition of McAllen Unit A/P Process apart from Execution of Quality Project for
Productivity
Improvement resulting in 55K Savings PA to the Customer – Green Belt Certification in Six Sigma
Identified the Non GAAP Compliance, Data Integrity and System Control Issues during remote
transition of USbased Unit Fixed Assets Process. Has been delegated with Oracle FA Module
Functional Administrator & Advisory responsibilities by GE Aircraft Engines Services division CFO –
Controllership Appreciation Award Analyzed the Root Cause of Journal Kick-outs Problem causing
severe Re-Work between HO and Units and Corrected the same – Key Contributor Award
Independent Transition of Scotland Unit Fixed Assets Process apart from clearing a Back Log of
transactions from last 18 months in stipulated period of 2 months and supporting IT team as business
analyst for Oracle implementation – Project Excellence Award
Mentored the Team on Various Quality Initiatives resulting in Accuracy Improvements – Team Stood
Second in the Overall Quality Contest Rating, Unnathi Awards
SCHOLASTICS
¢ C.M.A from A.I.CM.A (USA) Jan2016
¢ Dip in IFRS from ACCA (UK) Jan 2013
¢ P.G. Diploma (Taxation) from Osmania University, Hyderabad, India Jul 1997
¢ B.Com. from Osmania University, Hyderabad, India Apr 1991
¢
Date of Birth: 29th December 1971
Linguistic abilities: English, Hindi, Telugu
References:
► Rajnish Tiwari, VP, Bunge India, +91-7829166881. rajnish.tiwari123@yahoo.co.in
► Bharadwaj Ranganath, Senior Director, Capgemini BPO, +91-7829160171
bhradwaj.Ranganath@capgemini.com



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Jogangari ******* ******

Jogangari Chandra Shekar
Plot no 27, CBI Colony,
Vanasthalipuram, Hyderabad–500070
Shekarchandra107@gmail.com Mobile No: +91-8639327732
A highly driven professional with 7+ years of experience in managing end-to-end supply chain processes, including planning, scheduling, inventory control, logistics, and Warehouse management. Successful in managing supply chain operations and projects flawlessly while consistently delivering desired results and contributing to revenue-producing activities.
Professional Experience
Tata Institute of Social Sciences, Hyderabad
SBCC Coordinator, February 2022–April 2022
 Assisted the health department to develop and implement a multi-sectoral communication plan to achieve 100% awareness of the health programs
 Supported district administration in planning and implementation of community awareness and mobilization activities on Covid appropriate behaviors and vaccine communication
 Participated in district task force meetings and coordinated the development of communication guidelines to ensure the success of the health programs
eVIN & CoWIN Project-UNDP, Hyderabad
Vaccine Cold Chain Manager, May 2018–January 2022
 Supported Telangana state with all CoWIN and eVIN related activities, in close coordination with the state Director of Health and Joint Director of Immunization
 Managed program planning, implementation, capacity building, monitoring, and reporting on all eVIN and CoWIN interventions
 Collaborated with the Logistics Manager in forecasting demand and ascertaining availability in districts based on their vaccine coverage performance and improved vaccine logistics availability from 73% to 98%
 Supported the work of 70-80 Cold Chain Handlers (CCH) at District Vaccine Store (DVS) and Cold Chain Points (CCP) in improved timely stock entries and their online visibility, including temperature performance of cold chain equipment from 45% to 96%
 Ensured proper storage and distribution planning for vaccines, syringes, and Cold Chain Equipment (CCE); planning for preventive maintenance of CCE
 Regular analysis of consumption patterns and wastage rates for vaccines and supplies for developing monthly reports for corrective action
Rivigo Services Limited, Hyderabad
Operations Associate, September 2017–April 2018
 Managed key operational KPIs at the Processing Center
 Ensured submission of proper documentation associated with warehouse transactions, deliveries, and invoicing to customers and in-house departments
 Ensured 97-99% OTA and OTD in operations
 Capacity utilization and cost optimization of vehicle
 Performed last mile operations; maintained customer satisfaction, turnaround time, MIS reporting, and last-mile logistics costs
 Established operational procedures for activities such as verification of incoming and outgoing shipments, managed the disposition of materials, and kept warehouse inventory current
 Managed Delivery Issues, coordination with clients onboarding, sales team, and Customer Experience Team to ensure smooth deliveries
New Olog Logistics Pvt Ltd (FR8), Hyderabad
Customer Support Officer-logistics, May 2016–June 2017
 Managed orders from customers for placing the vehicle for dispatch of goods to several destinations
 Cultivated positive business relationships with customers and vendors; directed pricing and performance reviews to identify service and revenue improvement opportunities and manage costs
 Scrutinized all vehicle-related documents and vehicle status as per the customer’s expectations
 Verified and checked Transporter Freight Bills, load slips, and invoices
 Coordinated with marketing person to make the order as per availability of stocks
 Negotiated with third-party providers to ensure timely service delivery at competitive costs
 Tracked the vehicles and checked the unloading status of goods
 Engaged in Fleet Management & Vendor Management
 Motivated and supervised 30-40 team members; guided them to achieve the targets before deadlines
Hetero Med Solutions, Hyderabad
Management Trainee-Warehouse, April 2014–July 2015
 Checked and inspected goods received and ensured they are of accurate quantity, type, and also acceptable quality
 Packaged and labeled products before they are dispatched
 Maintained quality standards for incoming/outgoing materials, ensured stringent adherence to quality standards, norms & practices
 Moved, organized, and ensured availability of stock
 Performed last mile operations; maintained customer satisfaction, turnaround time, MIS reporting, and last-mile logistics costs
 Monitored stock levels and supervised the work of junior staff
 Updated all data into a computer and manual recording systems
 Ensured that all inventory processes are completed on the same day
Education
 MBA from Gokaraju Rangaraju Institute of Engineering and Technology, Hyderabad in September 2013
 Certification in SAP ERP Logistics Overview
 Certification in Business Analytics with Excel
Languages known
 English, Telugu, and Hindi
Additional Skills
 Proficient in MS Office (Word, Excel, and PowerPoint).
 End User of ERPs like eVIN, CoWIN, FR8, SAP, and others.
Awards
 Awarded Best Employee of The Month in FR8 in August 2016, September 2016, November 2016, and February 2017
 Received Best Vaccine Cold Chain Manager Award from The Office of District Collector, Siddipet for exceptional support in the Mission Indhradhanush program and Cold Chain management in district Govt. health facilities

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Aviral *****

AVIRAL GUPTA
I’m a graduate in the field of computer science engineering, I strive to associate myself with an organization where I can utilize my skills in the best possible manner, which further gives me an opportunity to grow in my career journey wherein I can also put my analytical and technical skills to contribute to the growth of the organization
CONTACT
Aviralgupta0095
@gmail.com
+91
98 111 72 878
72
C, Pocket F Gangotri
Enclave, Alaknanda, New
Delhi 110019
IT FORTE
PROFESSIONAL EXPERIENCE
•Microsoft Word, Excel, PowerPoint
• Internet Applications
• HTML, Java, C++
Big Data Analytics – Ongoing Certification Course with Nasscom
CERTIFICATIONS
• Maintain a healthy lifestyle through workouts
• Playing Sports like Badminton, cricket & Swimming
• Enjoy travelling & exploring new places
• Long Term Vision: With ability for projection, I can usually envision the path to get there.
• Solution focused: For me everything can be solved with a little creativity and lot of will power.
• Team Spirit: Thanks to a rich experience in PMG, I am used to collaborating with peers.
STRENGTH
SKILLS
• Leadership Skills
• Team Building
• Strong Communication
HOBBIES
https://www.linkedin.com/in/aviral-gupta-b06517190
PrisMagic Solutions Inc.
Associate Executive – International Recruitments, July 2021 – Present
Prismagic is a Staffing Solutions company, offering Human Resources Solutions across industries to its clients in US and India markets. With a Global Delivery Centre in India, we cater to clients across industries and our dedicated industry expert recruiting team can help focus on right people at right price and right place.
At PrisMagic I’m responsible and self-motivated staffing executive in recruiting, interviewing, hiring, and implementing innovative workforce solutions in the IT and other Industries.
o End to end recruitment: Sourcing, Staffing, scoping, and on boarding candidates. Screening: short listing candidates sourced through portals (Monster, Dice and LinkedIn) and validating them on their experience and interest in the role.
o Lateral Hiring: Identifying right candidates with required Skill set and experience and make sure that it should match with the requirement as per the job description, Short listing the profiles sourced and sending it to the respective hiring managers.
o In a very short span of time, I have maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates. Keen eye for spotting skilled and intelligent workers and interpreting resumes.
HP Studio (WW).
Consultant – Publishing Team, March 2022 – June 2022 A communication powerhouse built to assist worldwide product & marketing teams within HP.
At HP Studio I was responsible for publishing the assets on the Asset Hub an online platform to store and access the Assets worldwide.
Manual & Bulk Uploads of Assets
Replacements of Assets
Downloading the Assets
Metadata Creation
AREAS OF INTERESTS
• Big Data Analytics
• Artificial Intelligence
• Computer Networking
LANGUAGES
German – Basic Knowledge
English – Proficient
Hindi – Native
Worked on project execution, schedule management, and tracking o Serving as the communication medium between our team & customers, identifying possible flags or delay, and moderating all client meetings o Worked with technical and sales team for preparing proposals for customers o Worked under pressure and across time zones. Developing and delivering progress reports, proposals, and requirement related documentation and presentations. Handling clients and interacting with them through emails/calls
PMG Integrated Communications Pvt. Ltd.
Project Executive, November 2015-September 2017
PMG, headquarter based in Singapore offers a comprehensive suite of integrated marketing communications solutions to help clients operate dynamically and smartly across the Asia Pacific, With 18 offices across the region.
Managed Events and ensured the execution of services including but not limited to:
• Responsible for interacting with the clients and ensured timely follow-ups
• Client Servicing and Back-end Support. Analysed customer’s need and made arrangements adhering to company policies.
• Operations Handling and on Ground Executions. Liaised between customer support team and customers
• Managed delegate registration, queries and request in domestic and as well as in international events. Conducted out-bound calling to delegates.
• Collaborated with sales team to ensure that customer’s need and goals are met at each event
EDUCATION
B.Tech – Computer Science Engineering
Manav Rachna International Institute of Research & Studies 2020
Diploma – Computer Science Engineering
Birla Technical Training Institute, Pilani 2016
Sr. Secondary – Intermediate (12th)
National Institute of Open Schooling 2017
Secondary – Central Board of Secondary Education
Apeejay School, Saket 2011
PERSONAL TRAITS
• Possess effective Communication Skills and Excellent Interpersonal Skills
• Ability to deal with pressure.
• Good analytical and problem solving skills
Job assigned to me was managing/tracking the project-on-project management tools, Documenting, and finalizing the scope of work, including requirements & timelines by coordinating with technical team and customers
Bhilai Engineering Corporation Limited.
Intern, June 2019-August 2019
Accomplished 3 months summer internship with BEC, one of the largest manufacturing & project management company active in Rail Transportation, Mining, Steel & Defence Sector thru supplies of Technological Parts and approved supplier of Railway Rolling Stock for American Railways.
Had an opportunity to work under the guidance of a team during the internship at BEC for day-to-day responsibilities which include working on a web- based project management system named PM-Alliance. Whereas assisting the project manager in the planning and execution of projects according to strict deadlines and budget.

Job assigned to me was managing/tracking the project-on-project management tools, Documenting, and finalizing the scope of work, including requirements & timelines by coordinating with technical team and customers

Worked on project execution, schedule management, and tracking o Serving as the communication medium between our team & customers, identifying possible flags or delay, and moderating all client meetings o Worked with technical and sales team for preparing proposals for customers o Worked under pressure and across time zones. Developing and delivering progress reports, proposals, and requirement related documentation and presentations. Handling clients and interacting with them through emails/calls
PMG Integrated Communications Pvt. Ltd.
Project Executive, November 2015-September 2017
PMG, headquarter based in Singapore offers a comprehensive suite of integrated marketing communications solutions to help clients operate dynamically and smartly across the Asia Pacific, With 18 offices across the region.
Managed Events and ensured the execution of services including but not limited to:
• Responsible for interacting with the clients and ensured timely follow-ups
• Client Servicing and Back-end Support. Analyzed customer’s need and made arrangements adhering to company policies.
• Operations Handling and on Ground Executions. Liaised between customer support team and customers
• Managed delegate registration, queries and request in domestic and as well as in international events. Conducted out-bound calling to delegates.
• Collaborated with sales team to ensure that customer’s need and goals are met at each event
EDUCATION
B.Tech – Computer Science Engineering
Manav Rachna International Institute of Research & Studies 2020
Diploma – Computer Science Engineering
Birla Technical Training Institute, Pilani 2016
Sr. Secondary – Intermediate (12th)
National Institute of Open Schooling 2017
Secondary – Central Board of Secondary Education
Apeejay School, Saket 2011

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Syed ***** ******

CURRICULUM VITAE
Personal
Name: Syed Ahmed Hashmi
Phone Number: +91-6303505943
Date of Birth: 24-02-1994
Gender: Male
Nationality: Indian
Marital Status: Married
Career Objective
Seeking dynamic and progressive working environment where I can contribute best of my knowledge and expertise to the growth of my organisation and learn new cutting-edge technologies in a professional and technical environment.
Education Qualification
Bachelor’s in commerce (2014)
(Usmaniya University.)
Professional Experience
Team Leader (June’2020-DEC’2021)
(KAAGAY – Heera Siddhi Homes (Closing manager))
Job Role:
• Plan and Implement (real-estate) project-specific sales
• Discuss and follow up on opportunities with prospective buyers
• Coordinate site visits with prospective buyers and enable deal closure
• Making available property database of the area
• Catering clients as per their needs from the available database by calling and personal visits
• Must have experience in real estate closing sales and attending clients at the site and closing the deal
• Undertake training to improve employees’ performance.
• Monitor work to identify issues and track progress Serve as a conduit between the management and agents.
• Serve as a conduit between the management and agents.
• Take agents’ views and feedback on board, with an aim to set team goals.
• Make sure agents keep company values, best practices and more in mind.

Sales Manager (Dec’2018-Feb’2020)
(Pashmeena Impex)
Job Role-
• Build good working relationships.
• Understand the needs of your business customers.
• Research the market and related products.
• Overcoming stall tactics and objections and suggesting sources of money for debt payments.
• Settlements by arranging client’s payments over longer time span.
• Confirming client’s information and payment agreements.
Aircraft Appearance Team Leader (Feb’2016-March’2017)
(Dubai International Airport- Danata)
Job Role-
● Plan, organise and control the cleaning/washing service to all operating airlines and a 9 cleaning/washing service to customer aircrafts by co-ordinating and supervising a team of cleaners on a shift basis.
● Organises and supervises a team of cleaners for providing the aircraft cleaning/washing service to airlines operating through Dubai International airport; based on contractual or adhoc requirements.
● Plans the distribution of tasks and equipment requirements in order to effectively complete the aircraft appearance activity within the stipulated time so as to meet the airline requirements for turning around an aircraft.
● Conducts comprehensive safety briefings and allocates the tasks individually to all team members as well as ensures that tasks are carried out systematically, in a safe manner and to the required standards.
● Ensures that the correct chemicals and cleaning/washing materials are used; mixed to the right proportion and safety procedures are followed in order to prevent any damage to the aircraft or injury to the staff.
● Ensures all members of the team follow the relevant Work Instructions and Standard Operating Procedures. Any non-compliance to the Work Instructions and Standard Operating Procedures must be addressed at the first instance and corrective action taken instantly.
Got Appraisal from Airport and was promoted as Wheelchair Assistance Co-ordinator (March’2017- Aug’2018)
Job Role:
● Assists and transports passengers requiring wheelchair assistance to/from assigned gate and/or from their arriving flights to the FIS (Federal Inspection Service) area.
● Safely lifts special needs passengers up/downstairs, seats of aircraft and in/out of wheelchairs.
● Assist with transporting mobility impaired passengers Assist passengers.
● Reads appropriate paperwork to identify name, international flight information, date and special service request details to ensure special needs passengers are taken to the correct gate destination.
● Assists special needs passengers and unaccompanied minors in transporting and claiming personal belongings and baggage.
● Reads the airport monitors to determine arrival and departure information and arranges gate for incoming passengers who need special assistance.
● Greets passengers in a friendly and courteous manner.
● Uses Tracking system and or by Dispatchers to provide pickup and drop-off of special needs passengers.
● Communicates instructions and special services to gate agent or other personnel for passengers with special needs.
● Gathers wheelchairs in the concourse and returns them to the staging area for use.
May assist in arranging ground transportation.
● Theirs all mobility impaired passengers are given adequate service.
● Coordinate between Wheelchair Staff and Baggage porter provider.
● Transport passengers out of Customs area to the meet and greet lobby area. (located at arrival level)
● Transport passengers to their connecting flights/terminals when appropriate.

OTHER:
● I have taken the training of 45 days for passenger handling from Emirates Aviation College.
● I have done passenger safety courses and training successfully.
● I have done PDA training too.
● Achievement:
● I got the appreciation award from airport authority.

Purchase Assistance and Floor Supervisor
(Blue Santa Maria)
Job Role:
• Responsible for smooth operation of the floor assigned.
• Responsible for the performance of floor boys.
• Supervise Room Attendants.
• Organises and facilitates the room making process.
• Maintain Strong working relationships with our vendors.
• Review purchasing agreements with vendors and maintain open lines of communications with those vendors.
• Stay up to date with industry trends and establish long-term purchasing arrangements with vendors when it is beneficial to the company.
Warehouse Management (June’2013 – Jan’2015)
(Spreaders Imported Food Distributors)
Job Role:
● Assist shipping and receiving unloading trucks and checking in merchandise.
● Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
● Sort and place materials or items on racks, shelves or in bins according to organizational standards.
● Maintains inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer. May also assist in counting of physical inventory.
● Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat, Sweep, dust, and mop. Organize warehouse and work area for orderliness at all times.
● Wear the proper safety equipment
Storekeeper (Feb’2015 – Dec’2015)
(Thinspo Italian Restaurant)
Job Role:
● Stock inward outward Entry
● Purchasing material
● Checking expiry
● Daily Report In excel sheet.
● Monthly report of purchase material
● Wastage and expiry report
● Keeping records of reports of every month
● Maintain store hygiene
Additional Skills
Skill full Knowledge of MS Office.
Believes in Teamwork.
Carries good communication skill.

Declaration
I hereby declare that all the above statement in this application made by me are true and correct to the best of my knowledge.

 

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Kapil ***** *****

Kapil Kumar Singh
H.No: 453
: kapilkumarsingh@yahoo.com
Sector: 31
: +91-9852398342
Faridabad, (Haryana)
Pin: 121008
Objective: Seeking a responsible and challenging position with a turbulent and dynamic organization which offers opportunities for professional and personal development and where I can best utilize my knowledge and skills.
KEY SKILLS
 IT OPERATIONS MANAGEMENT
 IT SERVICE MANAGEMENT
 SERVICE DESK IMPLEMENTATION
 VENDOR MANAGEMENT
 TEAM HANDLING & LEADERSHIP
 VULNERABILITY REMADITION TOOLS: GFI LANUGUARD, SCCM, QUALYS ETC.
Professional Synopsis:
 An incisive professional with almost 15+ years of experience in various capacities of IT Service Management, SAP BASIS Support & leading multiple Global Service Desk Operations.
 ITIL – Foundation and ITIL Intermediate (Service Transition) Certified and proficient with ITIL processes and practices.
 Result driven, seasoned IT strategist with rich experience in steering the Operational functions, Service Delivery and Customer Satisfaction in challenging business environments.
 Extensively involved in Program Management, Key Accounts Management, IT Service Delivery, End to end Project Management, Contract Administration and Stakeholder Management.
 Actively involved in Multiple Service Desk projects implementation.
Experience:
Birlasoft (Formerly KPIT Technologies) 3rd Jan 2011 – Till date
Designation: Technology Lead
Role: Project Lead
Roles and Responsibilities
1. Leading a team of 10+ members of IT Service Operations as multi-disciplined department accountable for the 24/7 availability and functionality of the company’s
Kapil Kumar Singh
infrastructure and applications.
2. Supporting Shift Left strategy for service desk and increase in FCR
3. Monitor & Review the open backlog of tickets, SLA adherence and CSAT score and
feedback.
4. Using Excel Tool for Analysis on outages, recurring issues and improving the overall
Incident Management process using ITIL methodology.
5. Managing the continual service improvement process for defining and improving the
overall support for End users using some innovative methods in the organization.
6. Develop & implemented improvement programs based on results of Customer
Survey.
7. Assisting PM with maintaining the Key Performance Indicators by collating Ticket
data, SLA metrics and utilization of consultants on monthly basis.
8. Team Management: Managing daily operations of the team, attendance, allowance
and shift planning.
9. Represented Service Desk in daily, weekly and monthly tactical meetings as well as
created incident reports as determined by stakeholders.
10. Accountability for overall customer satisfaction and service delivery to contractual
SLAs and KPIs.
11. Implemented KPI based performance evaluation system Parameters implemented:
 Transactional Quality
 CSAT
 Process Knowledge
 Client Escalation
 Schedule adherence etc.
Other Roles held:
 Major Incident & Problem Manager, Transition Manager ServiceNow & OTRS
Administration, Managed SAP BASIS Support Project L1& L2, Global IT Service Desk
Operations
Key Achievements:
1. Introduced SAP BASIS Authorization Support from Service Desk level after doing
trend analysis from incident reports which improved FCR and CSAT.
2. Achieved 99.9% SLA Adherence for Service Desk.
3. FCR improved from 15% to 25%.
4. CSAT increased from 72% to 85%.
II. IYOGI Technical Services, Gurgaon
Technical Specialist (Level 2) Dell on Call – 9+ Months
Responsibilities
1. Providing voice-based support to Dell customers in United States regarding any
Kapil Kumar Singh
software issues on their computers.
2. Troubleshooting all kind of software related issues including Operating system
installation, internet troubleshooting, third party software and hardware installation
(including printers, scanners, All in ones etc.)
3. Motivating the customers to upgrade their subscriptions or subscribe their add-on
computers with us to boost the sales.
III. Pixert Systems, Faridabad
Senior Technical Support Executive 1 Year11 months
Responsibilities:
1. Providing technical support to the SOHO and corporate customers
2. Maintain the internal network of the company to ensure round the clock
connectivity to internet and intranet
3. Providing support to the users in the company in maintain and updating their
systems on a regular basis.
IV. JK Technosoft Pvt. Ltd. NOIDA, (U.P.)
Executive – Business Development (Corporate Training), 1 Year 2 months
Responsibilities:
1. Generating new client leads for the business development division (only
corporate)
2. Arranging meetings with the prospected clients, discussing and understanding the
training needs of the clients.
3. Maintaining official records for department like proposals, work orders and
invoices for the yearly audits being conducted.
V. Convergys India services, Gurgaon
Technical support officer, Duration: 1 year 2 months
Responsibilities:
1. Providing voice based technical support to the customers of the South Bell
Corporation internet services in the US.
2. Prompting user for further requirements to boost up sales and maintain sound
customer relationship
3. Maintaining call records on CRM application.
VI. Brahvam InfoTech, NOIDA (U.P.)
Sales Executive (Corporate Training), 1 Year 2 months
Responsibilities:
1. Coordinating with operations to design the appropriate training program for the
clients based on TNA (Training Need Analysis)
2. Maintaining official records for department like proposals, work orders and
invoices for the yearly audits being conducted.
Kapil Kumar Singh
3. Coordinating internet service availability with external service providers.
Formal Professional Qualification:
i) Bachelor of Engineering (Computer Science and Engineering) from CCS
University Meerut.
Basic Educational qualification:
1. AISSE(X) CBSE New Delhi, Year 1997
2. AISSCE (XII) (Mathematics, Physics and Chemistry) from CBSE New Delhi,
Year 1999.
Kapil Kumar Singh

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Freelance HCL Lotus Notes Domino Administrator

I have 18 years of experience in Freelance HCL Lotus Notes Domino Administrator, Migration, Upgradation of Domino server, I am providing my services in USA, India and UK.

HCL Domino Expert and IBM Certified Lotus Notes Administrator:

  • IBM Certified System Administrator – Lotus Notes and Domino 8.5 June 2013
  • IBM Certified Associate System Administrator – Lotus Notes and Domino 7 Dec 2007
  • Managing Office 365 Identities and Requirements Dec 2014
  • Microsoft Certified Professional on 2003 server (MCP) July 2005
  • Advanced diploma in Computer Hardware and Networking (ADCHN) April 2001
  • HCL Lotus Notes Upgrade and Server Operation Lead
  • Lead the day-to-day activities of a team of IT professionals who provide technical support to end user computing environment
  • Act as the primary point of end user contact for escalations, communications
  • Ensure the unit is staffed and trained appropriately to address all incidents and service requests within pre-defined SLA targets
  • Collaborate with peers in the organization to ensure operational alignment
  • Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals
  • Analyze and troubleshoot delivery issues in a timely fashion

Freelance Lotus Notes Administrator and HCL Domino Administrator Responsibilities

  • Provide support and to maintain messaging environment for HCL Lotus Notes users (local and remote),
  • Provide ongoing support and maintenance by identifying and applying patches when necessary for Domino, Web and Administration Servers.
  • Set up and configuring Email, Web and Domino Application servers.
  • Manage and maintain the Domino databases through proper maintenance plans.
  • Ensure auditing, configuration standards, security levels and ensures that technical support is delivered in a professional manner within given deadlines.
  • Place service calls with vendors, monitor open tickets and follow up to ensure proper service procedures and incident closing. (2nd level end user Lotus Notes support).
  • Ensure a highly reliable and highly available infrastructure to support the Notes environment.
  • Install and configuration on HCL Lotus Domino on VM/Physical server.
  • Migration from physical server to VM Domino server.
  • Datacenter migration for lotus domino server on Linux/Windows
  • Application database migration from one datacenter to another datacenter.
  • IBM Sametime chat server migration from physical server to Virtual server.
  • IBM Traveler server migration and up-gradation.
  • HCL Lotus Domino v9.0/10/V11 Upgrades, migrations, server management, server builds, configuration and troubleshooting.
  • Enabling DAOS services, Webservices, Cluster services and IMAP & HTTPS
  • Install and Configure Two new Domino Servers in Different Domino Domain Designing domino network topology and framework
  • Lotus Domino v11.0 Upgrades, migrations, server management, server builds, configuration, and troubleshooting.
  • Replication Architect, design, and lead implementation of IBM Lotus Notes infrastructure.
  • Performs all aspects of Lotus Notes/Domino systems administration associated with directories, calendar & scheduling, policy, clustering, replication, agents, workflow application deployment, ACL security, mail routing,
  • Solving problems as OS panics/fatal error, system hangs, data and file system corruption, and network problems on Microsoft Windows.
  • Execute performance and statistical monitoring and develop procedures and best practices
  • LEI integration with SAP/PeopleSoft application workflow.
  • Right Fax server integration and configuration with Lotus Domino.
  • Manage SMTP Cisco IronPort email related services.

Freelance HCL Lotus Domino Server Migration and Application Migration

  • HCL Lotus domino server and datacenter migration Version 9.0 to V11
  • HCL Lotus notes Upgradation and application migration V10/v11
  • HCL Lotus notes to MS-Exchange migration
  • HCL Lotus Notes to Ofiice 365 migration
  • HCL Lotus notes migration on IBM Cloud
  • IBM Sametime server Upgradation and migration
  • IBM Traveler server Upgradation and migration
  • IBM Connection installation and migration
  • Server Administration Services
  • IBM Lotus Connections (IBM Connections)
  • IBM Lotus Domino IT Support
  • IBM Lotus Notes IT Support
  • IBM Lotus Sametime (IBM Sametime)
  • IBM Notes Traveler (IBM Lotus Notes Traveler)
  • IBM Collaboration and Social Business Solutions Support
  • BlackBerry Enterprise Server with IBM Lotus Domino
  • Support Services and Staffing
  • Collaboration and Social Business Solutions Remote Support Services (with 24/7 Option)
  • IBM Lotus Domino and Notes Remote Support Services (with 24/7 Option)
  • IBM Lotus Connections Remote Support Services (with 24/7 Option)
  • Migration/Upgrade IBM Lotus Notes Client
  • We are providing full time/Part time Lotus Notes Developer
  • We are providing full time/Part time Lotus Notes Administrator

Freelance Migrate Lotus Notes to Exchange

  • Managing exchange 2013 and office 365
  • Creating and managing user mailbox and dynamic distribution group
  • Email Tracking
  • Bulk Mailbox creation in Exchange using PowerShell.
  • Monitoring Exchange Mailbox Database Backup using PowerShell
  • Performing Exchange migration Task (Binary Tree)
  • Performing Pre & Post migration task
  • Configuring and managing Binary Tree Migration Tool, CMT for Exchange
  • Migrating Mailboxes from IBM Lotus Notes to MS Exchange using CMT for Exchange
  • Enabling Mail Route through Exchange, for migrated Mailboxes
  • Excepting the request for ID creation and deletion by using the tool ID Manager.

Install HCL Domino Server on AWS Cloud

• HCL Domino 12 message/ application migrations and Installation (on Amazon Cloud VPC, Exchange to Domino via LDAP DUS)
• Seamlessly convert legacy Notes apps to Apple iOS / Android apps for all mobile devices – YouTube. Download “HCL Nomad” app for iOS or Android
• Rapidly develop new iOS / Android apps (Domino 11 or higher) – HCL Nomad
• Domino server architecture, administration, optimization, hosting
• Domino mail, application and enterprise server installation and upgrades
• Domino security management and audits
• Notes help desk, application, and reporting support
• Notes/Domino app architecture, design (XPages, LotusScript), optimization, integration, QA
• Notes application web-enabling, Nomad Web, HCAA and NBP installation (thin clients)
• Web Single Sign On (SSO)/ SAML
• SSL/ SHA-2 Installation

 

Call/Whatsup Free Demo : +91-9910612773  Mail : ideaclue@gmail.com/Alam4u1@gmail.com

DEMO Watch HCL DOMINO 12

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