Walk-In: Manual Tester / QA and Software Support – Ahmedabad – FRESHERS / EXPERIENCED
Job Position: Manual Tester / QA and Application Support Engineer
Functional Area: Manual Testing & QA, Application Support
Walk-In Location: Ahmedabad, Gujarat
Job Location: Ahmedabad, Gujarat
Working Days: Monday to Friday
Desired Qualification: Any
Desired Experience: 0 to 3 Years
Interview Type:
Online interview/Skype/Zoom
Email or submit your CV/Resume
Work from OFFICE:
No work from home.
*** Written English is necessary. You should be good at written communication. ***
*** Basic SQL statement knowledge is mandatory. ***
For Walk-In – 01 pm and 07 pm (Monday to Friday)
Walk-In Venue:
CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad – 380061
Gujarat
For queries, please Email or WhatsApp: 7016995779 – WhatsApp Only – No calls. Expect a delay in reply.
WhatsApp: https://wa.link/vqun19
Job Description:
- Reply to the technical questions asked by customers.
- Resolve technical issues customers are facing – via email – Support ticket
- Testing the application.
- Preparing the test case.
- Manual testing and QA of the product before release.
- Troubleshooting for technical issues related to the Application.
- Write Knowledgebase articles
- Report Bugs to the Development team
- Test the resolved bugs and communicate with clients
Desired Candidate Profile:
- Proficient language skills in US English.
- Should have excellent communication skills in English Written and Verbal.
- Should have excellent troubleshooting skills and should know how to use remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop, etc.
- Ability to use the infrastructure systems for phone, chat, and email support.
- Basic knowledge of database and SQL statements.
Communication Skills (Verbal and Written):
- Clarity of Speech
- No heavy accent
- The rate of speech adaptable to customer conversation
- Proper English Grammar
- Pronunciation
- Spelling
- Punctuation
- Excellent vocabulary and use of common phrasing
- Attentive listening
Technical Skills:
- Familiar with MS Operating Systems
- Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
- Should have good knowledge of SQL Queries (Joins, Group By, Order By, etc.….)
- Demonstrated ability to accurately diagnose and resolve.
Personal Skills/Expectations:
- Exhibits a high degree of professionalism
- Proactive ownership of responsibilities
- Promotes continuous improvement
- Strict adherence to business policies
- Ability to multitask
- Demonstrated attentive listening
- Demonstrated confidence when presented with tricky situations
- Ability to adapt the conversation to the skill level of customers
- Demonstrated customer service skills
Please Carry below documents (mandatory):
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
# Last 3 Salary Slips (if any)
For Walk-In – 01 pm and 07 pm (Monday to Friday)
Address
CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Sattadhar Cross Road,
Ahmedabad – 380061
Gujarat
Regards
Rajendra
jobs [at] CodeSchema.com
For queries, please Email or WhatsApp: – WhatsApp Only – No calls, please. Expect a delay in reply.
WhatsApp:
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