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Roles and Responsibilities:
Sales of Cycles, Accessories and Services
Store Management: From keeping the Store tidy to arranging and planning the display of items with the help of Staff Members
Resource Management:
Handling of Technicians and Helpers
Should be able to supervise and command the work from the Technicians
Inventory Management and Reporting
Audit and Keep track of all items in store
Daily Audit of Cycles in store
Weekly Audit of Accessories in Store
Monthly audit of Parts in Store
Ensure all items on Display has a Price tag
Set Critical Levels against each item and report the items crossing critical levels on Weekly Basis
Forecast the requirement (Cycles/Accessories/Parts) for the upcoming month and provide the quantities well in advance for Pre-ordering
Keep track on consumption of Service necessities and report it in monthly closure.
On Demand Purchases: (Conveyance Allowance for the same would be provided)
At times, there may be a need to pick up items from Stores in Bangalore. Should be ready to travel and collect the items.
Customer Handling
Items Sales and Service Sales and Issues arising out
Maintain customer details of all walk outs & order loss and ensure closure on those entries by Weekly follow ups with them.
Request the Customer to rate On Google immediately after sales
Delivery of Cycles to customers on demand basis only
After Sales, Service and Support
Ensure to capture all the issues from Customers while coming for service requirements and pass on the same to the technicians and ensuring the complaints are addressed before delivery
Cash and Petty Expense Management
Daily settlement of Cash, Credit and E-Wallet Settlements
Deposit of Cash in Banks
Keeping track of all petty expenses incurred
Marketing and Instore walk-In Handling:
Design and publish Posters in all Digital Platforms like Facebook, Google, Insta etc.,
Min. 2-3 Posters per week based on Occasions like Festivals/Special Days/Offers
Come up with strategies for branding and pull more customers to the store
Service Camps:
Plan and conduct Service Camps at Apartments/other Premises
Seek service camp opportunities in new Apartments/Areas through the customers. Min. 1 new apartment per month.

Salary:
Fixed Component: 16000 p.m.
Incentive: Based on monthly Target achieved.
** – Based on the performance, the Fixed component will be revised to 18000 p.m. after 2 months.
Working Hour Guidelines:
Weekdays: 10:00 AM to 8:30 PM
Weekends: 10:00 AM to 9:00 PM
No Personal Work/Calls are entertained during office Hours until it is urgent
Week off: 1 day per Week (Week off not consumed can be cashed i.e. 1.5 times of per day salary). ** Should Accommodate Flexible Week-Offs when need arises
2 Paid Holidays per Year can be Availed on need basis but can’t be clubbed

**TBD** – MTD target will be decided on the beginning of every month.

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