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Rajneesh ****

Rajneesh Gera
Address: B2B – 309, Janak Puri, New Delhi , 110058
Email: rajneeshgera9@gmail.com | Telephone: +91-7678-631-337,
+91-9899-609-331
PERSONAL STATEMENT
Achievement-driven professional targeting assignments in Sales & Marketing /
Pre- Sales / Business Development / Techno Commercial with an organization in
India & Abroad.
PROFILE SUMMARY
Result-oriented professional with over 7 years of experience in Business
Development, Sales & Marketing in Information Technology Industry & over 10
years of Technology experience with IT giants HCL Technology & Aricent Group
as a Senior Test Engineer.
Expertise in exploring & developing new markets through appointing channel
partners, business development, brand promotion, new product launch,
thereby accelerating growth & achieving desired sales.
CORE COMPETENCIES
Sales & Marketing | Pre-Sales | Business Development |Business Analyst |Client
Relationship Management|Account Manager | Revenue Generation | Dealer
& Distributor Management | New Customer Acquisition | Market Research |
Techno Commercial | Cyber Laws
TECHNOLOGY DOMAINS
Website Sales | CRM Sales | SEO & Online Marketing | Cyber Security |
Software Testing | Analytics |Telecom Domain
Cyber Security [GDPR, ISO 27001, VAPT, Compliance, IT Act 2001], Cyber
Security Trainings, Cyber Security Content Developer
PROFESSIONAL EXPERIENCE
01/2020 – Continuing
Business Development & Sales Co-Founder , TECHNO QUERY SOLUTIONS
Selling CRM
✔ Bidding Projects at Various Platforms like freelancer, Guru etc
✔ Interacting with clients & understanding business requirement
✔ Interacting with Development Team for seamless delivery
✔ support to clients
✔ Billing & revenue generation
07/2019 – 11/2019
Business Manager (Retention & Acquisition) , PEL SOFT LABS PVT LTD
Selling Software Product KIT19 (Common Platform for Small & Medium
Enterprises)
✔ Managing Business Channel Partners
✔ Understanding Technology Issues with Clients
✔ Developing New Prospects for Sales Funnel
✔ Training New Sales team
✔ Following up new business opportunities and setting up meetings
04/2014 – 06/2019
Business Development & Sales (Co Founder) , TECHNO QUERY SOLUTIONS
✔ Selling Websites B2C segment. Count from 0 to 115 in 4 years.
✔ Day to day Dealing with clients
✔ Identified and reviewed clients requirements in order to create good
website Design.
✔ Helping clients in their marketing activities.
✔ Identifies and generates leads through networking, cold-calling and
marketing, converting into key accounts
✔ Following up new business opportunities and setting up meetings
✔ Emphasises product features based on customers’ needs and
up-sell/cross-sell products/services
✔ Manages the sales cycle from inception to execution
✔ Manages high-profile corporate accounts
✔ Full ownership of P&L to achieve revenue growth and gross profit stream
✔ Coordinates and leads service review meetings to ensure customer
satisfaction and SLAs are being met
✔ Conducts bid analysis and deal execution, ensuring to buy, sell and
renegotiate/renew contracts at best prices
✔ Communicating new product developments to prospective clients
✔ Overseeing the development of marketing literature
✔ Providing management with feedback
Business Consultant , Product : Mowize By : P Cube Mobility Private Ltd
● Business Consultant for B2B – Mobile App for Financial Consultants
Sales Partner , Codec Networks Private Limited
● Selling B2b ISO 27001 Compliance
● VAPT & Corporate Training
03/2012 – 03/2013
Senior Test Engineer, ARICENT GROUP
● Testing Analytics
● Developing automation framework for auto testing
● Creating Test Plans and writing Test Cases
● Reporting Defects & Bugs in Defect Management System
03/2005 – 03/2012
Test Lead, HCL TECHNOLOGIES
● Testing Applications
● Creating Test Plans and writing Test Cases
● Reporting Defects & Bugs in Defect Management System.
ACADEMIC DETAILS
LLB from CCS University
Meerut, Uttar Pradesh, India
2017 – 2020
B.Tech in Electronics & Communication
kurukshetra, Haryana, India
1997 – 2001
12th from CBSE
Mira Model School
1997
10th from CBSE
Mira Model School
1995
CERTIFICATIONS & DIPLOMA
PGDCA (Post graduate diploma in computer applications)
CMC, New Delhi, India
2001 – 2002
Diploma in Cyber Laws from
Amity law School, Delhi, India
2003
Pursuing LLB
Chaudhary Charan Singh University (UP)
2018
PERSONAL INTERESTS
Traveling & Cooking
Published Blogs
[GDPR]
https://www.cyberlaws.org/general-data-protection-regulation-gdpr/
[BLOCK CHAIN]
https://www.cyberlaws.org/common-cyber-security-threats/
[STARTUPS]
https://www.cyberlaws.org/startups-are-easy-target-and-more-vulnerable/
Name : Rajneesh Gera
Contact : B2/B – 309, Janak Puri New Delhi – 110058
Mobile : +91 7678-631-337 +91 9899-609-331
Email : rajgera309@yahoo.com

Continue Reading

Looking Candidate by Resume Skill

We compiled a list of some of the most relevant Resume skill on the market in 2020, covering all sorts of different fields! Read on to learn what they are!

If you happen to possess some of these resume skill, make sure to mention them in your resume. If not, it’s never too late to learn something new.

net full stack

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android studio

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angular 8

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apart from professional knowledge i hold deep linguistic skills

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competitor analysis

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complex logistical movements

computer hardware and networking

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conditional formatting

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confident and determined

conflict resolution

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credit

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css and wordpress

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customer support

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data structures

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decision making

deep learning

delegation

design and development of medical devices

designer

detail oriented

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digital marketing strategy

digital media

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direction

distribution

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dmaic

docker

documentation

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dt

dtp

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embedded systems

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empathy

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entity framework

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fabrication

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quora

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rf

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root cause analysis

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s3

sacfa

sales

sales marketing

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sales management support

sales marketing 2

sales team supervision

salesforce

salesforce crm

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sap abap consultant

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screening required profiles

scriptwriting

scrum

scrum master

scss

seafreight

search engine marketing

search engine optimization

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security

selenium

selenium testing

sem

sem smm

seo

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service delivery

service desk

servicenow

servlet

servlets

shell

shell script

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six sigma

six sigma green belt

sketchup

skill development

skill enhancement training

sme

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smo

social media

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socket io

soft gel preparation of semi solid dosages as gel formulation

software engineering

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solid works

sop creation

sound designer

sourcing

spare management

spi

spring

spring boot

sql

sql developer oracle dba

sql server

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staad pro

staff recruitment retention

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studio

supplier cordination

tableau

talent acquisition

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tally erp 9 0 in knowing about tally receipt

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tds

team leadership

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technology product roadmaps

telecaller

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test analyst

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thermal powerplant

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total office administration and examination work

town halls

tqm

traffic analysis

training

training and building competencies

transmission line

travel enthusiast

travel management

treasury

trouble shooting

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tutoring k12

twitter

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typewriting skills

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uat

unix

urban design

use analytical add ins

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using smartart textboxes

value stream mapping

vb net

vba

vba advanced excel reporting and analysis

vendor management

video editor

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videographer

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vpc 2

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vray

vulnerability assessments

warehouse executive

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waste management

wcf

web analytics

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web services rest apis

webdeveloper

webservices

website content development

websphere application server

websphere mq

wincc

windows 7

windows server 2008

winforms

wintel

woardpress

workflow

working skill

wpf

writing

writing and copy editing

xp professional

Continue Reading

Free Job alert August 2020

Login and Create Free Job Alert and get notification mail for new vacancy according to your profile match.

[job_alerts]
Free Job Alert 2020-2021

Free Job Alert  August 2020 all India base

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  • Continue Reading

    Ravi ******

    Ravi Sapkal

    Looking for long term association with logistics department.
    Having 4 Year & 3 months experience in inbound and outbound logistics operations.

    Career Objective

    My career objective is to acquire a successful career in supply chain management through challenging job profile and continuous knowledge development.

    Personal Skills

    Sustaining to work pressure and quick learning.
    Willing to take challenging tasks.
    Highly responsible, punctual and honest.
    Work well under tight deadlines
    Good presentation, writing and editing skills

    Study
    Years
    Institute
    Ssc
    2004-2005
    Gujarat secondary education

    board
    Diploma in

    Computer software Engineering
    July 2007 – July 2009
    National polytechnic,Karmathvidhyapith

    Baroda
    NCESE

    Computer hardware-networking

    (Microsoft Certified course)
    September 2010- January 2012
    N-Power, Aptech

    Vadodara
    Educational Qualification

    Computer Knowledge

    Software course (Computer Fundamentals, ms office 2007, Internet, from national polytechnic Vadodara ( karmathvidhyapith ) in a year of  2007 to 2009
    Knowledge and Experience of Software’s like Windows 98, 2000, XP,
    Windows vista, Windows 7, Apple Mac OS and Antivirus Software’s, etc.Computer Assembling, Installing Scanners, and printers etc. Network Cabling, Hardware Repairing & other Software’s Installation etc.

    Work Experience

    Zomato Media Pvt Ltd.

     

    Location: Vadodara, Gujarat

    From: December -2018 to still working here

    Designation: Senior Executive (TL – Logistics Operation)

    Responsibilities:

    Driver On boarding,
    Giving Training To Delivery Partners which is require
    Solved Payout issues of Delivery partners
    Managing Team by Daily Visit of Field and resolved escalations
    Daily basis Audit of Delivery partners
    Shipments Tacking
    Handling operations

     

    Shadowfax Technologies Pvt Ltd.

     

    Location: Vadodara, Gujarat

    From: June-2017 to December -2018

    Designation: Hub Incharge (Branch Manager)

    Responsibilities:

    Reverse and forward logistics, deliver shipments to customer and pickup defective goods & delivery to the seller.
    Daily allocation of Pickup & Delivery in different routing.
    Managing Team
    Cross checking the product with invoice and ensure both are matching.
    Preparation of out bound manifest.
    Creating Daily basis DRS, RTO, RTS, manifest & TB.
    Plan for effective utilization of vehicles.(Target : more productivity in least kilometre)
    Update fuel sheet on regular basis.
    Update costing sheet on regular basis and to upload all the bills on Google Drive.
    Handling Overall operations of vadodara.
    I work for achieve best performance & productivity at end of the day

    Connect India E-commerce Services Private Limited

    Location: Vadodara, Gujarat

    From: March-2016 to June-2017

    Designation: Operation Executive

    Responsibilities:

    Daily allocation of Pickup& Delivery in different routing.
    Managing Team
    Cross checking the product with invoice and ensure both are matching.
    Creating Daily basis BTS.
    Update fuel sheet on regular basis.
    Update costing sheet on regular basis.
    Handling Overall operations.

    Nuvo Logistics Private Limited

    Location: Vadodara, Gujarat

    From: Feb-2015 to Feb-2016

    Designation: Field Executive

    Responsibilities:

    Pickup product from the customer
    Daily allocation of Pickup in different routing.
    Handling operations.
    Preparation of out bound manifest.
    Creating Daily basis DRS, TB & MTS. . . .

    Mphasis an hp company (Air-Tel Customer Service)

    Location: Vadodara, Gujarat

    From: April-2014to: jan-2015

    Designation: Customer Support Officer.

    Responsibilities:

    Registration of customer complaints.
    Ensure closure of complaints through close follow up with engineers.
    Ensure 100% customer satisfaction.
    Query Resolution Centre (QRC)

    Microhard computers

    Location: Vadodara, Gujarat

    From: Jan-2011To: March-2014

    Designation: hardware engineer

    Responsibilities:

    Computer Assembling
    Installing Scanners, and printers
    Network Cabling
    Hardware Repairing & other Software’s Installation

    Personnel Information:

    Father’s name                  : Sunil S Sapkal.

    Date of birth                         : 17th Jan 1990

    Marital status                        : Single

    Nationality                           : Indian

    Languages known                 : English, Hindi, Marathi &Gujarati.

    Interests : Cricket, Music & Reading Books.

    Expected Salary:

    Negotiable as per the organization policy.

    Declaration:

    I declare that the information furnished above is true to the best of my knowledge and belief.

    [Ravi S Sapkal.]

    Continue Reading

    Rachna ******

     

    97C Pocket B,

    Mayur Vihar 2

    New Delhi 110091

    Mobile phone: – 7738598943,

    Residence: – 22726278

    E-mail: Rachna.saxenar.saxena41@gmail.com

     

    RACHNA SAXENA
    An individual, who is perceptive, hardworking, with a penchant to learn and make decisions on value-based judgment.

     

    OBJECTIVE: With reference to opportunities available, and looking forward to career openings in the areas of art, culture, bureaucratic interviews, historical, tourism, travel, sports, science, features.

     

     

    Dear Madame/Sir.

     

    We have undergone rigorous training in the field of Journalism seeking reason and rational behind our daily happenings & events. Unearthing, many details that are necessary for living with dignity and rectitude.

     

    Disciplined studies based on intense questioning and seeking meaningful insights in the pedagogical aspects of English literature have particularly honed my analytical skills. These have henceforth, endowed me with a critical eye for detail to “look for the go beyond factor,” reaching onto newer developments with each passing moment.

     

    Having had the opportunity to travel to South East Asia, it has been wonderful to unravel the media specter in as many nuances. Particularly Sam Niramit in Bangkok.

     

    The past years have seen greater developments in writing perceiving a continuous sense of evolvement in the natures of work undertaken. From understanding the geography – geographical dimensions of a new country South East Asian Country of Thailand to understanding its people and culture in Thailand has made the experience more rich and perceptive. We look forward in unearthing the practical novelty of each and every destination; we travel, bringing a fresher hearth to India in the process. This bought the best out from me as a Personality.

     

    Have worked with Riverbank studios in New Delhi when I started my career.

     

    Just to let you know, background in Mass Communication-Television Journalism, has made an inward thrust of accountability for being agent-carriers of change more than ever before. Having seen people at close quarters ‘asking’ for justice for their cause and concerns, Acting ‘and being acted upon’. I believe through truth and intelligent handling of cinema, events, news, documentaries we can make a difference.

    Presently content writing for travelogues and personal experiences.

     

    It had been an eventful year with representation at the Berlin Film Festival for- Jugnoo as Indian animation trailer, India’s first horror, comic animation film. I essayed the role of Mohini, the female lead. 2015

    Worked with the renowned Sound Ideaz Academy for web writing.2015

    The importance of continuing education which has enriched my growth, and bought some great points to the table, primarily in enhancing understanding of the world and its people.

     

    Looking forward to accruing the best I can, for your organization &

    Appreciating your time and consideration,

    Sincerely Yours,

    Rachna Saxena.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    SUMMARY –

    I have over 14 years in media and journalistic experience in writing, reporting, taking interviews of top brass, editing and formulating the index in magazines of repute–travel.  Collating content, online blogging content, editing and giving a new face to the written language, refreshing the news content. Planning, comment, proofreading.

     

    November-11 -2019

    Performed narration of students films SKY ISN’T BLUE-Young Men’s Christians Association.

    Penning Scripts-2015 Recently our animation film Jugnoo by Climb Media- Bandra Mumbai wherein I played the lead role of Mohini won at FICCI and was showcased at Berlin Film Festival in February 2015. https://www.youtube.com/watch?v=c6vFnV-U6EY

    https://sites.google.com/site/rachnasaxenathecreation

     

    2016-2020 Wrote Memoirs and Breathing Lifelines.

    Created and edited path breaking content with Sound Ideaz Academy, Veer Savarkar Marg near Yash Raj Studios Mumbai.

    February March 2015.

    November 2015: Interview with Head of Public Diplomacy Ms.Ditza Froim-Embassy of Israel to India.

     

    2018-2019

    ·        Hindu Pashtun Women,

    ·        Finland Wild and Cultivated.

     

    2017 Since February working with ICEC Indo Canada Education Council. Freelancing with Architectural firm, Rising Projects wrote content for website.

    January 2016 : Anchored Consumer Electronic Imaging Forum CEIF 2016 Bombay Exhibition Centre. At NESCO, GOREGAON E

    For Trade Fair TV.

    Short Film on Delhi Ridge.

     

    MERITS:

    WORK EXPERIENCE: 2014

    Web Development Company located in Canada with office in New Delhi. Responsible for web content. Featured on international websites. Writing on lifestyle, home décor, Beauty, fashion and jewellery. Blogs, articles, slide shows etal.

    1.                http://www.budgetpainters.ca/blog/various-shades-of-paint-in-the-market/

    2.                http://www.budgetpainters.ca/blog/vancouver-science-of-wall-paint/

    3.                .http://www.laminateandhardwood.ca/blog/house-with-hardwood-and-laminate-flooring/

    Deputy Editor: 2014 Perfect Sourcing Bringing innovation to Home Fashion and Apparel Industry.

    Responsibilities

    Conducting interview, briefing about the aims, writing extensive stories on Industry, research, editing articles for the final Live on campus-Relationship Manager March 2007-August 2007

     

    Freelance Travel Writer:

    ·                  2014 Zee Jaipur Literature Festival 2014:  Breathing Lifelines Jaipur. Taj Mahal at Agra.

     

    DELHI PRESS

    ·                  Flag bearer publishing houses more than 90 years old, it raised my ability across various channels.

    ·                  Lifestyle magazine Woman’s Era: Creation and Creator, Your child and you. 2005. My first seeds of Journalism were sown here.

    ·                  Undertook translation of the Children’s magazine Champak into English.

    ·                  Theatre writings interview with Suman Kumar Ang deputy secretary of Sangeet Natak Akademi for Nugra ka Tamaasha-October 2015 Published January 2016 Woman’s Era

     

    ACHIEVEMENT: RELEVANT INTERNATIONAL EXPERIENCE South East Asia: Thailand.—I represented the country through the Tourism Authority of Thailand (TAT)-from the international travel magazine based on UK’S Selling Long Haul – Selling World Travel as Assistant Editor.  Sister concern of EMM-Been taken over by Hubert Burda Media 2015.

    Extensive covers stories that were based on travel to the Land of Siam and for Xpressions –

    Appreciated by the Tourism Authority of Thailand.

    Responsibilities –

    ·                  Getting the magazine together with as much written, editing work that went into it.  Was looking after every writing piece duly included in the Index from all small to major news in the field of Travel development. Liasoned with Trav Talk, Expressline. Go Air”

    ·                    Aided the magazine from the root level. This resulted in major sales increase to 50%.

    Interviewing Her Excellency Laura Del Rosario, Ambassador of Philippines.

    ·                   “Glimpses of Paradise”-Cover Story 8 pages SWT Oct 06.

    ·                  “Nothing Beats Thailand” (a travelogue)-4pages Cover story for Xpressions a Sahara in-flight magazine-

     

    FASHION JOURNALISM

    WILLS LIFESTYLE FASHION

    ·                  Extensive writing of all the previews for DESIGNER MODE- Fashion Design Council of India.

    ·                   Of designers Ashish Soni, Monapali, Rina Dhaka, and Ritu Kumar.

    ·                    Interview with designer Arshiya Fakih- from Dubai.

     

    Public Relation PR for a new food store near plaza in Connaught Place New Delhi.

    PR and Press Conference for Transaero launch in Jalandhar Punjab at Hilton Hotel.

    Met with the then Ambassador of Russia to India.

     

    PRESS CONFERENCES

    ·                  “Philippines wows India” Nov 06 at Imperial Hotel New Delhi.

    ·                  Transaero-Oct 06 at Jalandhar.

    ·                   Star alliance Aug 06 Maurya Sheraton.

    ·                  Indigo airline Aug 06 at the Oberoi.

     

    National destinations

    ·                   24-page feature on Chhattisgarh “Where Nature comes to life”-Much appreciated at IATO Jaipur October. Sept 06; Feature on Rajasthan-Oct 06, Cover story “Catch the fast car-Superfast trains in India’.

    ·                  “The place to be in-Goa,” Advertorial.

    ·                  Travel software: Welcome to Amadeus, Mobissimo

    ·                  International destinations “Macau- Now opening”-10 pages issue, Pearl in the Dunes- Doha”

    ·                                       (Airline check on Jet airways, General news, hotel news, airline news, People in news).

    ·                  Interview with the First person-Country manager Air China, Mr. Zhao Quanzhen.

    ·                  India Today Group for Design Today 2006.  Freelance journalist with the Liaison between hi sanitary stores, cataloguing, providing guidelines to the editor emailing the top brands like Hunterdouglas, Coto, Toto and American Standard.

     

    ·                  2004 Riverbanks’ as a researcher on Tiger and Ayurveda. Film on Arya Vaidya Sala. Riverbanks is the winner of many Panda awards also known as the green Oscars.

    ·                   Chief writer with Princeton Review. Appreciated for intense writing skills for the facilitation of students’ essays by the universities in UK-Dartmouth College, USA- Pennsylvania University, Stanford University etal.  .

    ·                  Achievement – SINGLE handedly organized and conducted the World MBA TOUR-at Taj Man Singh New Delhi – with over 1500 phone calls over 3 days, overseeing a team of 4 people.

     

     

    CORE SKILLS:

    ·                  Excellence in the art of voice-overs, writing. Versatility can mould and suit most forms. Content, travelling and finding new insights to new tools of observation.

    ·                  Excellent oratory and creative skills. Excellence with people.

    ·                  Blessed with insight and an innate sense of knowing. Sound Objectivity.

    ·                  STILL PHOTOGRAPHY: the Chattarpur Temple. Delhi- form of exquisite stills and slides.

    ·                  Travel Anchoring and Coordinator.

    ·                  Software and IT skills- Internet and the M.S. WORD, PowerPoint, video /audio software audacity.

    ·                  Operational with Windows 2000, Windows 7, Excel. Skilled in Social Media. Strong scripting a major strength.

    ·                   Can Interview and interact with citizens and top brass from all English Speaking Nationalities.

     

    FURTHER CONVERSATIONS WITH THE TOP BRASS

    ·                  In conversation with Ditca Froim, Head of Public Diplomacy Israel.

    ·                  In conversation with the Ambassador of Belgium to Asia and Africa Mr. Marc Melen, for a Congress on water from November 7th -9th November 6th-2008.

    1.                Meeting with his Excellency former President Shri Avul Pakir Jalauddin Azad at the Sasakawa foundation. Meeting in India Habitat Centre 2007.

    2.                Interacted with the Ambassador of Qatar in December 2008 at the Indo Arab forum.

    3.                October 2008: Attended Press Conference on the introduction of the Schengen Visa.

     

    ART AND CULTURAL JOURNALISM: 2009-2011 Indian Art Summit August- Germany’s Beck and Eggling, Christian Horp Italy, Austria. Mrs. Arpana Caur. American Gallerie at Christy’s, spoke to various museums and Curators.

     

    ELECTRONIC MEDIA DOCUMENTARY FILMS PROJECT Made a thirty minute student documentary film extensively on the Delhi ridge in Western, Northern and Southern parts of Delhi, projecting the ecological imbalance at Naraina- Dasghara road on Sony PD 500-CCC- Camera. Spoke with Mr. Nitin Sethi Environment expert of the Centre of Science and Environment-(CSE).

    The film had a blend of stark reality, the present situations, and of the good work done. Included self-script writing, narration, recee, self-propelled interaction with 9 no. of bytes of makeshift dwellers/. With Camera work. Achievement – Number 1 Rank.

     

    EDUCATION:

    POST GRADUATION:

    ·                  Masters In philosophy English Literature – Concentration Indian literature Madurai Kamaraj University          Research: Rabindranath Tagore Humanism: Marriage and Motherhood in Rabindranath Tagore. Successfully  completed Viva Voice exam on the September the 12th 2011:

    ·                  Masters in English literature

    ·                  Mass Communication: Post Graduate Diploma Television Journalism from the Institute of Media studies and Information Technology.

     

    GRADUATION:

    ·                  Bachelors in English literature from Delhi University.

    ·                  Achievement Scored 1st rank in second year Eng. (honors) at Bharati College.

    ·                  Secretary of Red Stockings Society-Won awards for Singing and paper reading.

    ·                   Had the privilege of studying at Hindu college in third yr.

    ·                  Studied French at St. Stephens College in association with Alliance Francaise third year.

    ·                  Coordinator of Commonwealth Society of India.

    ·                  Holy Child Auxilium School 10th Std, 12th Std  Vasant Vihar ,New Delhi’s oldest convents.

    Won General Proficiency awards during scholastic years. Throughout a rank holder.

     

    PERFORMING ARTS: THEATRE

    ·                  Learnt voice projection, community building, dialogue delivery skills in a workshop conducted by Delhi’s critically acclaimed theatre personality: Mr. Arvind Gaur from Asmita.

    ·                  “Warren Hastings Ka Sand” theatrical production.

    ·                  “Idgah” drama performed at Aiwan Ghalib auditorium Bahadur Shah Zafar Marg, 2nd August 2015.

    ·                  CLASSICAL DANCE: Learnt Odissi under Shri Harikrishan Behera. The founder in Delhi. At Sri Ram Bhartiya Kala Kendra.

    COMMUNITY SERVICE. Taught at Holy Child Auxilium’s initiative for Underprivileged children. Delhi’s most respected convents. Anganwadi in RK Puram Sector 12, 2007-2008.

     

    Teaching the students at theatre assimilations, started with Harry Potter and Deathly Hallows J.K. Rowling 2015.

    Pierot’s Troupe’s: Life and Times of Ghalib, Putul Yatra September 2015 Sangeet Natak Akademi, Swararpana,

    Classical dances of India Old Fort, Delhi International Arts Festival 2015,Tom Alters’ Yadi-31st October 2015.

     

    2007:  Relationship Manager with Live on Campus involving constructive interaction with the common person, NGO’s, women’s groups. Developed Relations.

     

    INTERESTS: Well travelled.

    ·               WE THE PEOPLE Been invited to New Delhi Television‘s (NDTV 24 * 7) Padmashree Barkha Dutt’s show: Imagining India with Mr. Nandan Nilekani.2. And challenges in the fashion Industry. Posed questions.

    ·                  Conversationalist at the Indonesian embassy with impetus on the historical importance and Rejuvenation of ties between India and Indonesia.

    ·           Literary aspect is finely nurtured: I write extensive genres Non fiction, Memoirs.From Poetry to books:

    ·          A Childhood poem of the Moon and the Child.

    ·          Influenced Global opinion through exchanges with the High Commissioners of The Commonwealth Nations Australia,     New Zealand.

    ·                  Raised awareness and substantial funds for the N.G.O ‘WE FOR YAMUNA’ now Swecha.

     

    Would enjoy the prospect of working in an environ. Where one is able to do justice to the work set in compliance with a strong value system. I believe the ability to find intrinsic meaning in our work, would help us grow and focus on our unique attributes. For the good of Mankind and human communities.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Continue Reading

    Nidhi *****

    NIDHI PATIL

    Mobile: +919930051158                      E-Mail: patilnidhi1@gmail.com

    ~ Digital Marketing & Content Writing Professional with strong Business Development focus  ~

    15 years’ of qualitative experience in Sales & Business Development primarily in Health & wellness and Telecom Industry. Handled Digital Marketing Initiatives at Regional Level.

    ______________________________________An Overview_______________________________________

    Ä Planning Monthly event calendar for Inhouse and Outhouse activities to promote the Brand.

    Ä Planning & Implementing Digital Marketing initiatives.

    Ä Excellence in diverse verticals of Customer Relationship Management and Marketing such as customer experience/value management, loyalty programs, brand management, direct marketing, visual merchandising, corporate communication and events & promotions.

    _____________________________________Business Skills_________________________________________

    ¨        Creating content for promotion on local Insta and FaceBook Pages. Driving NPS, Customer Testimonials at Store level. Tying up with Local Influencers to experience services and write reviews.

    ¨        Writing content for SEO & SMM.

    ¨        Mapping client’s requirements & providing best products to suit their requirements backed up by prompt after sales service; generating business from existing accounts and achieving profitability & sales growth.

    ¨        Ensuring successful accomplishment of set business targets in the face of growing competition; bringing out USPs of all products and services to achieve higher sales realization value.

     

    _____________________________________Career Record_________________________________________

     

    September’19  Worked as Business Development Manager at Lavna Lifestyle Solutions

    Lavna Lifestyle is Franchise partner to Rich Feel Hair Care & Dr. Jamuna Pai’s Skin Lab

    Significant Contributions

     

    ¨      Handling strategic tie ups with Clubs, Salons, Hotels, etc. for cross branding and promotions.

    ¨      Handling Online PR Initiatives.

    ¨      Handling Influencer Marketing

    ¨      Tying up with Influencers for writing experience based reviews of our services.

    ¨      Running online campaigns on Facebook to generate leads & drive foot falls.

     

    October’18 Worked as Sales Head at VLCC Healthcare Ltd.

    Significant Contributions

     

    ¨      Handling strategic tie ups with Clubs, Salons, Hotels, etc. for cross branding and promotions.

    ¨      Handling Online PR Initiatives.

    ¨      Tying up with Influencers for writing experience based reviews of our services.

    ¨      Running online campaigns on Facebook to generate leads & drive foot falls.

    ¨      Creating video content for Insta and FaceBook Pages.

     

    August’13 till September’18 worked with ETL Learning as an Educational Consultant

    Significant Contributions

     

    ¨      Tying up with Pre-Schools and Schools for lead generation. Worked with pre schools like Podar International, Kidzee, Bal Vatika, Serra International etc

    ¨      Doing workshops for parents focusing on importance of early childhood learning. Did workshops in corporate like Vodafone – Mumbai and Poone.

    ¨      Participated in Exhibitions and road shows in Mumbai.

    ¨      Making Presentation to Interested parents and closing sales.

    ¨      After sales service given to parents on How to use the product, doing Kids camp for kids to demonstrate to parents how they could make the most of the product.

     

     

    Jul’11 –Jun’13 working with Aircel Limited, Mumbai as Asst. Manager

    Significant Contributions

    ¨        Headed alternate channel for Aircel.

    ¨        Explored various opportunities for business generation through stretigic alliances with Malls, Colleges, Hospitals, Corporates etc

    ¨        Established strategic alliance with diverse verticals like colleges, hospitals, corporate to organise road shows to show case and promote business.

    ¨        Tied up with Nair Hospital, Poddar college, Thakur college, National college, Chetna college etc.

    Aug’08 – May’09 worked with Reliance Communications Ltd., Hyderabad as Area Sales Manager – Enterprise Broad Band Sales SME Business – AP Circle

    Significant Contributions

    ¨        Steered complete sales of Enterprise Broadband, MPLS, VPN, PRI Connections and Audio & Video Conferencing,

    ¨        Increased the RCom share of wallet by analysing the communication infrastructure of the organisation.

    ¨        Successfully attained sales targets through market penetration and acquisition of new accounts.

    ¨        Ensured prompt delivery of services to the customers; explored opportunities for optimisation of revenue in the existing accounts.

    Nov’04 – May’07 worked with Hutchison Essar (Now Vodafone Essar), Jaipur as Executive – Rajasthan Circle

    Significant Contributions across Assignments

    May’05 – May’07                   Hutch Shop Operations

    ¨        Demonstrated excellence in managing the entire gamut of Store Operations, for entire Rajasthan, right from launch of store to managing deliveries, including inauguration and creating awareness in the local market.

    ¨        Devised & implemented plans to increase foot falls in the shop.

    ¨        Promoted sales through various strategic measures such as:

    ·          Designing and implementing Rewards & Recognition for Shops.

    ·          Holding one to one interaction with the Shop Supervisors and pushing them to achieve their targets.

    ·          Designing & implementing customer friendly processes; ensuring implementation of standard processes across all shops.

    ¨        Instrumental in recruiting and training Shop Executives & Shop Supervisors.

    ¨        Successfully maintained inventory of all items (uniform, handsets, promotional gift items, fliers, etc.) at Hutch Shops; prepared & maintained Shop MIS.

    Nov’04 – Apr’05                                    Hutch Shop Supervisor

    ¨        Successfully enhanced business by driving Shop Retail Sales.

    ¨        Played a key role in briefing and debriefing Shop Executives; motivated them to meet customer service standards.

    ¨        Prepared and maintained Shop MIS.

    ¨        Handled complete maintenance of Shop Inventory of Handsets, POS and Fliers.

     

    Aug’99 – Oct’04 worked with Pagepoint Services India Ltd., Mumbai

    Team Leader July’01 – Oct’04

    ¨                    Successfully handled a team of 5 Key account Executives.

    ¨                    Training, motivating, and driving the team to optimize their accounts and generate revenues.

    ¨                    Handling customer related concerns.

    ¨                    Coordinating with various departments to resolve customer queries.

    Key Account Executive Aug’99-June 01

    Significant Contributions

    ¨        Successfully identified large corporate, using competition Paging Services, and generated sales from them by providing them with competitive offers to swap and bringing them into the company’s system.

    ¨        Steered the sales of Telemarketing Services to leading Corporate such as Allied Digital, Berger Paints, HDFC and Avery India Limited.

    ¨        Developed strong relationships with key accounts, addressed their concerns and informed them about new products & schemes.

     

    _________________________________________Scholastics_________________________________________

     

    ¨        PG Certification in Digital Marketing & Communicaions MICA – Pursuing

    ¨        MBA (Marketing) from Bhavnagar University in 1999 with 60%

    ¨        B.Sc. (Home Science) from MS University in 1996, Grade B

     

    _____________________________________Personal Dossier_________________________________________

    Date of Birth                                                        :               24th May 1976

    Current Address:               A- 504 Bhadralok Towers, Near Tube Company, OP Road, Vadodara – 390015

    Continue Reading

    Utsav ****

    Tata Consultancy Services Ltd (TCS)

    Project: Jaguar Land Rover, UK

    Role: SIAM Major Incident Manager (July 2017 – Present)

     

    Key Responsibilities include:

    •         Manage all Critical & Major incidents logged by Service Desk causing service disruption to business critical services and cause extensive/widespread impact to Jaguar Land Rover car production and sales.

    •         Liase with respective support teams for initial investigation and workaround to restore services with minimal disruption to the business.

    •         Issue Major Incident notifications to key stakeholders of TCS & Jaguar Land Rover

    •         Drive Technical calls to expedite resolution and provide timely updates to the business on management calls.

    •         Involve 3rd party vendors wherever required during the course of Major Incident including Incident Managers & Support SMEs (IBM, Orange, Microsoft etc)

    •         Ensure proper handover to the problem management team to perform post incident review & Root Cause Analysis (RCA)

     

    Role: Service Desk Manager (July 2015 – June 2017)

    •         Manage Service Desk operations (Manufacturing, Office & Access Management) supporting over 1.3 lakh users in 5 languages (English, Mandarin, Japanese, Korean, Brazilian, Slovakian). 69200 contacts handled per month (20000 Calls, 16000 Emails and 6000 Web Submits). Support is provided from 5 sites. (3 in India, Shanghai and Hungary). JLR delivery centers are based at Gurgaon, Noida, Pune, Leamington SPA (UK).

    •         Manage all SLAs & KPI’s of Service Desk

    •         Report & Validate all SLA, KPIs & provide LET recommendation to SIAM (Service Integration & Management) team for any breaches

    •         Prepare & Drive monthly service review meetings with JLR stakeholders & senior management

    •         Review severe escalations and complaints and ensure timely redressal

    •         Identify & Drive all Service Improvement activities

    •         Identify & Drive Transformations & Automation (Chabot, Techbar Touch Support, Robotic Process Automation)

     

     

    •         Deliver any other task assigned by Project Lead/Group Lead

    •         Manage HR escalations for all SD associates

    •         Manage annual appraisal & continuous feedback of all associates including SMEs & Team Leads

    •         Drive Daily Status Service Review Call with senior stakeholders (IT IS & ISU)

    Continue Reading

    Arpit *****

    ARPIT Mehta

    G-45 Empire Residency, Pipliyahana, Indore, 452016

    +91 78457-18191 · arpit29july@gmail.com · linkedin.com/in/arpit-kumar-mehta/

    Experience
    November 2018 – Present
    Senior Business analyst, Merkle sokrati (PUNE)
    Currently, consulting companies in shaping and implementing their digital strategy to scale their revenue from digital channels.
    Working with Large Client Services (LCS) Division. Currently managing a portfolio of 8 clients spread across E-Comm, BFSI & OTT verticals. Major highlights of client engagements thus far:

    ·       Scaled-up delivery vertical of a leading E-Comm player by 11x at 70% healthier CIR on Google advertising properties. Extensive data analysis with strong knowledge of Google marketing products aided in delivering this scale.

    ·       Scaled up relevant user base of major BFSI player aiding in 44% decrease in CIBIL rejects leads. Used a mix of digital channels to achieve the same.

    ·       Provide training on Google AdWords, Client Engagement, Client turnaround strategies and operations management to internal teams.

    ·       Liaison with the recruitment team for mid-level hiring. Screen the candidates for channel knowledge and team empathy.

    November 2017 – october 2018
    Business analyst, merkle sokrati (pune)
    Was a member of the marketing strategy and operations team and worked with clients from OTT and E-Comm vertical:

    ·       Responsible for Google account operations and creating media plans to deliver on client’s growth targets.

    ·       Used multiple data sources such as platform reports, attribution reports, internal CRM data to deliver business relevant insights on revenue trends, behavior of user cohorts, fluctuating ARPU and product affinities.

    ·       Audited accounts to drive best practices in account management outlined by Google. Developed processes to manage client operations at scale.

    ·       Worked closely with engagement managers and client teams and ensured customer success.

    ·       Analyzed competitive landscape for clients to provide product, marketing and growth recommendations.
    APRIL 2017 – OCTOBER 2017
    DIGITAL MARKETING ASSOCIATE, SAMARTH DIAMONDS (AHMEDABAD)

    Handled all social media marketing channels for Samarth Diamonds

    Worked closely with the CEO in planning and implementing offline marketing channels
    JUly 2016 – march 2017
    analyst, Sapient nitro (GURUGRAM)
    Developed a website for a global hospitality client by using Java based Play framework.
    Awarded ‘Great Work Award’ for client focused delivery.
    DECEMBER 2014 – JANUARY 2015
    Technical intern, CONTRIVE TECHNOLOGIES (INDORE)

    Created software architecture using Lorem Ipsum language for developing a proprietary hearing aid device

    Developed in-depth understanding of architectural designs of CPU (RISC and CISC) and Embedded Systems using 8-bit PIC Controller
    EDUCATION
    July 2012 – may 2016
    BACHELOR OF TECHNOLOGY, vit UNIVERSITY (VELLORE)
    Graduated with a B.Tech in Computer Science and Engineering with a 7.8/10 cgpa

    Was an active member of the Organizing Committee at ‘graVITas – VIT Techno Management Fest’

    Elected as a Teaching Assistant for helping underperforming students

    Skills
    ·       Google AdWords

    ·       Research Aptitude
    ·       Google Analytics

    ·       MS Excel, Powerpoint
    ·       Analytical Reasoning

    ·       Digital Strategy
    ·       Data Analysis

    ·       Cross-Sell, Upsell
    Training and certifications
    ·       Underwent Data Management Platform(DMP) Training held by Merkle to create audiences via Adobe Audience Manager (2018)

    ·       Google Ads Certified for AdWords Fundamentals, Shopping Advertising, Display Fundamentals (2018)

    ·       Certified by Samarth Diamonds for completing an online training covering Marketing Fundamentals, Market research and Search Engine Optimization (2017)

    ·       Completed the graduate training program covering Java, Quality Assurance Concepts and Software Development Life Cycle (2016)

    Continue Reading

    Arpit *****

    Arpit Mehta

    G-45 Empire Residency, Pipliyahana, Indore, 452016

    +91 78457-18191 · arpit29july@gmail.com · linkedin.com/in/arpit-kumar-mehta/

    Experience
    November 2018 – Present
    Senior Business analyst, Merkle sokrati (PUNE)
    Currently, consulting companies in shaping and implementing their digital strategy to scale their revenue from digital channels.
    Working with Large Client Services (LCS) Division. Currently managing a portfolio of 8 clients spread across E-Comm, BFSI & OTT verticals. Major highlights of client engagements thus far:

    ·       Scaled-up delivery vertical of a leading E-Comm player by 11x at 70% healthier CIR on Google advertising properties. Extensive data analysis with strong knowledge of Google marketing products aided in delivering this scale.

    ·       Scaled up relevant user base of major BFSI player aiding in 44% decrease in CIBIL rejects leads. Used a mix of digital channels to achieve the same.

    ·       Provide training on Google AdWords, Client Engagement, Client turnaround strategies and operations management to internal teams.

    ·       Liaison with the recruitment team for mid-level hiring. Screen the candidates for channel knowledge and team empathy.

    November 2017 – october 2018
    Business analyst, merkle sokrati (pune)
    Was a member of the marketing strategy and operations team and worked with clients from OTT and E-Comm vertical:

    ·       Responsible for Google account operations and creating media plans to deliver on client’s growth targets.

    ·       Used multiple data sources such as platform reports, attribution reports, internal CRM data to deliver business relevant insights on revenue trends, behavior of user cohorts, fluctuating ARPU and product affinities.

    ·       Audited accounts to drive best practices in account management outlined by Google. Developed processes to manage client operations at scale.

    ·       Worked closely with engagement managers and client teams and ensured customer success.

    ·       Analyzed competitive landscape for clients to provide product, marketing and growth recommendations.

    APRIL 2017 – OCTOBER 2017
    DIGITAL MARKETING ASSOCIATE, SAMARTH DIAMONDS (AHMEDABAD)

    Handled all social media marketing channels for Samarth Diamonds

    Worked closely with the CEO in planning and implementing offline marketing channels

    July 2016 – march 2017
    analyst, Sapient nitro (GURUGRAM)
    Developed a website for a global hospitality client by using Java based Play framework.
    Awarded ‘Great Work Award’ for client focused delivery.

    DECEMBER 2014 – JANUARY 2015
    Technical intern, CONTRIVE TECHNOLOGIES (INDORE)

    Created software architecture using Lorem Ipsum language for developing a proprietary hearing aid device

    Developed in-depth understanding of architectural designs of CPU (RISC and CISC) and Embedded Systems using 8-bit PIC Controller
    EDUCATION
    July 2012 – may 2016
    BACHELOR OF TECHNOLOGY, vit UNIVERSITY (VELLORE)
    Graduated with a B.Tech in Computer Science and Engineering with a 7.8/10 cgpa

    Was an active member of the Organizing Committee at ‘graVITas – VIT Techno Management Fest’

    Elected as a Teaching Assistant for helping underperforming students

    Skills
    ·       Google AdWords

    ·       Research Aptitude
    ·       Google Analytics

    ·       MS Excel, Powerpoint
    ·       Analytical Reasoning

    ·       Digital Strategy
    ·       Data Analysis

    ·       Cross-Sell, Upsell
    Training and certifications
    ·       Underwent Data Management Platform(DMP) Training held by Merkle to create audiences via Adobe Audience Manager (2018)

    ·       Google Ads Certified for AdWords Fundamentals, Shopping Advertising, Display Fundamentals (2018)

    ·       Certified by Samarth Diamonds for completing an online training covering Marketing Fundamentals, Market research and Search Engine Optimization (2017)

    ·       Completed the graduate training program covering Java, Quality Assurance Concepts and Software Development Life Cycle (2016)

    Continue Reading

    Hanumantharayappa * *

    HANUMANTHARAYAPPA Y H

    E-mail  :             reach2hanu@gmail.com

    Mobile  :             +91 9108127731/+91 8660576012

     

    Summary

     

    Engineer (Information Science) with 9.5 years’ experience in fields like Development, Risk Analytics, Service Management, PMO and Reporting fields with Strong VBA Coding knowledge.

     

    ·                Proficient in Advanced Excel, Reporting & Dashboards.

    ·                Proficient in VBA, Macros and SQL Technologies.

    ·                Good Exposure to business intelligence tools like SSIS, SSRS, Tableau, Power BI and QlikView.

    ·                Intermediate knowledge on Service Management Skills like Incident, Change, Problem,

    Asset and Configuration management modules.

    ·                Quick at adopting new technologies and absorbing business functionalities.

    ·                Worked on Datacenter Migration activities (Discovery and analysis, planning and execution).

    ·                Worked with DTM, Device42, CMDB, HPSM9, Service Now, Remedy Tools.

    ·                Experience in Automation with interlinking between different applications like Excel, Access,

    SQL server, Power Point etc. by using ADO Technology, VBA, ODBC, OLEDB and SQL Query.

    ·                Worked as PMO (Scheduling, Capacity and Demand Management, Training, billing etc.

    ·                Worked on Dashboard Designing, Automation reports, Data Analysis, Implementation on

    Existing dashboard and generating adhoc reports based on client’s requirements in Excel,

    PPT, MSBI, Net reflector tools.

    ·                Works with different clients closely across US, UK, Singapore and Canada of different

    domains like BFS, Health Care, Aviation and brewing industry throughout career.

    ·                Exceptionally lead the team of 5 members to achieve organizational tasks, Motivate plan

    track and backed team in critical time, possesses seasoned abilities with identification of

    operational issues and methods to achieve delivery timelines set by the management with

    accuracy and efficiency.

    ·                Trained new joiners on VBA, Excel and other project related activities.

    ·                Can work efficiently in a group, as well as individual and take up responsibilities.

    ·                Certified in ITIL Foundation 2011.

     

    Professional Objective
    Determined efforts, enthusiasm and willingness to learn are motto through which I want to excel and obtain a good position with continuous self-development.

     

    Educational Qualification
    ·       B E in Information Science under VTU from Malnad college of Engineering.

     

     

    Work Experience
    1

    Organization                              : Honeywell under payroll of Magna InfoTech.

    Role                                                  : Project Analyst

    Span                                                 : From April 2019  to till date(As Contractor)

     

    2

    Organization                              : DELL EMC under payroll of Experis IT ltd.

    Role                                                  : Team Lead(Data Center Migrations)

    Span                                                 : From October – 2018 to Feb-2019(As Contractor)

     

    3

    Organization                              : DXC Technology

    Role                                                  : SVC info Developer II(C# (Windows), SQL and VBA)

    Span                                                : From August – 2016 to March-2017(As Contractor)

    March-2017 to April-2018 (Permanent)

     

    4

    Organization                              : HSBC

    Role                                                  : Risk Analyst – Analytics (Information Management)

    Span                                                 : From April-2015 to July – 2016

     

    5

    Organization                              : Accenture Services India Ltd

    Role                                                  : IT Operations Analyst (Reporting)

    Span                                                 : From May-2013 to Jan-2015 as Permanent Employee

    Before Sep-2011 to April 2013 as contractor under

    PMR Management & Consulting Payroll

     

    6

    Organization                              : Delta Infra Limited

    Organization                              : MIS Executive

    Span                                                 : From Mar-2011 to Sep-2011

     

    7

    Organization                              : S S Power Systems

    Organization                              : MIS Executive

    Span                                                 : From Aug-2009 to Feb-2011

     

     

     

     

     

     

    Technical Expertise
    Programming Language       :            C, C#, C++, SQL, VBA, ASP.NET MVC, Base SAS, Power BI

    Tools                                              :           BMC Remedy, HP Service Manager, SharePoint, GBI.

    Database                                      :           SQL Server 2012. MYSQL.

    Microsoft office                        :           Word/Excel/Power Point/Outlook/Access/Visio 2010.

    Other Skills                                 :           SQL basics queries, Dashboard/Template Creation

    Task Scheduling and SQL Job Scheduling, Web creation using MVC Framework, Entity framework and Web API

     

    Work Experience (Current Org.)

    Domain: SPS (Safety and Productivity Solutions)

    JOB PROFILE:

    ·       Develop project strategy plans based on logical framework approaches

    ·                Active research to design new projects and to prepare and present new ideas to   improve current processes which impact the business

    ·       Analyze statistical data, market trends and legislation relevant to projects

    ·       Maintain project timeframes, objectives and communications

    ·       Create and manage documentation and reports for projects

    ·       Identify the goals and requirements of each project

    ·       Verify data and information and analyze it to suit the direction of a project

    ·       Track, forecast and report on project progress including metrics and challenges

    ·                Automate reports using VBA when reports are streamlined and create a MOR for leadership for discussing health of project and their revenue.

    ·                Analyzing insights of data and provide adhoc reports as per stake holder requirement using Tableau and Power BI Tools.

     

    Work Experience (Previous Org.)

    Domain: Data Center Migrations

    JOB PROFILE:

    ·       Premigration planning – Evaluate the data being moved for stability.

    ·       Project initiation – Identify and brief key stakeholders.

    ·                Landscape analysis – Establish a robust data quality rules management process and brief the business on the goals of the project, including shutting down legacy systems.

    ·                Solution design – Determine what data to move, and the quality of that data before and after the move.

    ·                Build & test – Code the migration logic and test the migration with a mirror of the production environment.

    ·                Execute & validate – Demonstrate that the migration has complied with   requirements and that the data moved is viable for business use.

    ·       Decommission & monitor – Shut down and dispose of old systems.

     

     

     

    Work Experience (Previous Org.)

    Domain: Aviation.

    JOB PROFILE:

    ·       As a Senior Software engineer worked with Client SME’s of US to understand the business requirement of each end user’s applications (built in C#, SQL) and based on the understanding created a set of techno-functional documents for respective applications.

     

    ·       Worked with GPS team, create applications as per the RUD, support their applications and technical issues, enhancing existing applications to meet optimization and efficiency.

    Generate monthly and Quarterly billing files for airline and non-airline partners.

     

    ·       Created and maintained user guides and documents for all developed applications. Developed and maintained SSIS packages across multiple data sources. Create SQL jobs to run the applications at scheduled time and generate reports automatically in the client’s server location to reduce human intervention. Developed executive dashboards in Excel enabling them to measure the performance of the business with analytical capabilities.

     

    ·       Interacting with the client directly to answer their queries and understanding the business concept to develop new campaign.

     

    Domain: Brewing Industry.

    JOB PROFILE:

    ·       Worked with clients directly to understand their operational and technical issues.

    ·       Monitor the agalysis jobs in UC4 tool and respond quickly to fix P1, P2, P3 and P4 tickets. Fix tickets within TAT.

    ·       Interacting with the client directly to answer their queries and understanding the business concept to develop new campaign.

    ·       Approve change requests within the maintenance window and do FPC, health checks once change implementation is completed to ensure the smooth run of applications.

    ·       Provide on-call support to client to resolve any operational issues.

     

     

    Work Experience (Previous Org.)

     

    Domain: Banking and Financial Services.

    JOB PROFILE:

    ·       Understanding business requirement from different country level manger and designing prototype dashboard for client’s primary approval before moving to development phase.

     

    ·       Coordinate and compile stress test results and develop analysis to communicate with wider HSBC group, including Group, Regional and site Risk Strategy.

    ·       Build Tools to fulfill the needs of Retail, Mortgage, Reconciliation for RWA and Non-RWA.

    ·       Develop new tools and Enhance existing tools for Actuals and MI based on requirements using VBA through requirement identification, Validation & Sign-off, Build & Unit Test, UAT, Rework, Retest/Sign-off and Live Submission support process.

    ·       Provide trainings to campus hires and lateral hires on VBA to educate and understand them to work effectively.

    ·       Effectively manage a high volume process supporting Group, Region and Site with its internal and external stress testing needs.

    ·       Ensure the timeliness, accuracy and reasonableness of results produced by the process.

     

    Work Experience (Previous Org.)

    Collate data from various tools and teams and update the same in excel sheet for dashboard.
    Reports are submitted to client on daily, weekly, monthly, quarterly & yearly in the form of Excel, Word & PowerPoint.
    Service Level Agreement (SLA) Reports
    Operational & Key Measurement reports
    Monthly Service Reports for clients signoff
    ATM and Branch outage Reports
    Automated several report to avoid time consuming using VBA Macros.
    Producing Daily Dashboard PPT to the Leads for their feedback on the Performance.
    Back up for Change & Configuration management
    §  Report and Agenda for CAB Meeting

    §  Monthly SLA Reports

    §  Update the new CI in CMDB

    §  Coordinate & assisting change implementers and different team members.

    §  Email notification for CAB Approved change Records

    ·       Automated several report to avoid time consuming using VBA Macros

     

    Work Experience (Previous org.)

    VALIDATION TOOL

    Team Member           : 2

    Technologies              : ACCESS, EXCEL, VBA

    Duration                       : 30 Days

    Intent: This tool is responsible for the validation of quality of the data before submitting into Stress Testing template. It imports the data from excel and access to validate the data for different kind of checks likely Range Check, Type check, Enumerations check, Business rule checks. If any of these fails, all failed and warning checks will be appeared in the Dashboard sheet along with line numbers and the reason for failing. This tool is used to validate the data of 60 different countries, 4 different regions and group level.

     

    MI TOOL

    Team Member           : 2

    Technologies              : EXCEL, VBA

    Duration                       : 30 Days

    Intent: This tool gives the management summary with high level description. Senior Level managers used this tool across the globe. It takes two excel files as input, one for current quarter and another one is for previous quarter. It gives the difference between two quarters financial metrics. If the threshold is <1% then business leads need to give proper business justification else it considers as that metrics failed. This data used for validate and verifying stress testing is met for UK, US and Hong Kong for stress testing needs. This tool is used to validate the data of 60 different countries, 4 different regions and group level.

     

     

     

    RECONCILATION TOOL

    Team Member           : 2

    Technologies              : EXCEL, VBA

    Duration                       : 30 Days

    Intent: This tool is used to map and verify our bank metrics with standard PRA (Stress Testing) metrics. If all are matching with PRA metrics then Stress test is passed else need to give detailed standard information and reason behind the failure.

     

    SLA DASHBOARDS

    Team Member           : 3

    Technologies              : EXCEL, VBA

    Duration                       : 45 Days

    Intent: These Dashboards are build according to the requirements of clients. There are total 32 dashboards are built on different services. All the metrics are properly validated, trends and graphs are also added. Once we import the excel file. All the metrics are auto populated. Advanced formulas and conditional formatting are written on excel cells.

     

    Trainings
    ü  Training on MSBI SSIS in GITS Academy. Bangalore

    ü  Training on ITSM tools and Advanced Excel with Macros

    ü  Training taken on Base SAS in HSBC.

    ü  Training taken on MVC, Entity Framework, Web API and Angular JS in Pragim.

     

    Interests & Extra Curricular Activities
    ü  Nature Photography and Playing Cricket.

     

     

    Personal Profile
    Date of Birth                             :             03/03/1987

    Passport Details                     :

    Number                         :             R4663907

    Expiry Date                 :             13/09/2027

    Languages known                  :             Kannada, English, Hindi (read, speak and write).

    Permanent address               :             # 11, Kambadakallu, Yennegere, Solur Hobli

    Magadi Taluk, Ramanagaram Dist. PIN-562127

     

    Place:               Bengaluru

     

    Date:                                                                                             (HANUMANTHARAYAPPA Y H)

    Continue Reading

    KIRAN **

    Aspiration:

    Experienced hands on infrastructure Operations Manager with a demonstrated history of working in information technology and services industry. Skilled in Operations Management, Oracle Cloud infrastructure Support, Oracle Database Administration, Datacentre Operations. Strong information technology professional with a Masters Degree in Information Technology.

    Hands on expertise on following areas;

    Datacentre Operations and Legacy system Migrations
    Microsoft Azure Cloud Infrastructure
    Oracle Cloud Infrastructure support
    Project Management – Strategy, Scheduling and Planning.
    Database Administration – upgrade, migrations, patching
    Managing Infra support Teams
    Process Management – Agile, Scrum, Prince2 Certified
    Delivery / Stake Holder Management
    Product management – Follow Agile & complete SDLC
    Co ordination with Development team to follow SDLC
    Vendor management
    Change Management – JIRA, Servicenow, CRM
    Process Improvements
    Automation & Testing Rollout / Support
    Enterprise Site Implementation
    Management and Planning
    Team Building and mentoring
    Recruitment, Training & Resource Development
    Business and Enduser satisfaction
    Help Service desk Reports & Analysis
    PROFESSIONAL EXPERIENCE Summary

     

    Organisation
    Designation
    Year
    ORACLE
    Senior Technical Manager
    July 2016 – Aug 2019
    Mindtree
    Senior Technical Manager
    May2011 – July -2016
    America Online
    Technical Manager
    May 2009 – April 2011
    Citagus India Ltd
    Peoplesoft DBA
    Jul 2007 – Apr 2009
    CGI India
    Lead Analyst
    Jun 2006 -July -2007
    Ø  TECHINICAL SKILLS

    ®      OCI – Oracle Cloud Infrastructure.

    ®      Microsoft Azure

    ®      Oracle 12 Exadata, Grid Control, ASM, OEM 13c Cloud Control, RMAN. Database admin and L3 Support.

    ®      Microsoft SQL Server 2000, 2005 & 2008, 2012

    ®      PeopleSoft DBA – Peopletool 9. HRMS 8.18, 8.9 & HRMS 9, Finance 8.18.

    ®      Infrastructure Management: Application Servers, BEA WebLogic & Web Sphere.

    ®      Operating Systems: Oracle Enterprise Linux, RHEL6  Windows 2000 Professional, Windows NT4.0,

     

     

    EDUCATIONAL

    Ø  Masters Degree in Information Technology,

    Ø  Bachelor Degree in Information Technology,

    Ø  Diploma in Computer Science & Engineering,

    Ø  1 Year Certification Program in “Management & Leadership” from University of Virginia.

    Ø  CSM- Certified Scrum Master

    Ø  Prince2 Certified Practitioner

    Ø  ITIL Foundation Certification

     

    Continue Reading

    KIRAN **

    Aspiration:

    Experienced hands on infrastructure Operations Manager with a demonstrated history of working in information technology and services industry. Skilled in Operations Management, Oracle Cloud infrastructure Support, Oracle Database Administration, Datacentre Operations. Strong information technology professional with a Masters Degree in Information Technology.

    Hands on expertise on following areas;

    Datacentre Operations and Legacy system Migrations
    Microsoft Azure Cloud Infrastructure
    Oracle Cloud Infrastructure support
    Project Management – Strategy, Scheduling and Planning.
    Database Administration – upgrade, migrations, patching
    Managing Infra support Teams
    Process Management – Agile, Scrum, Prince2 Certified
    Delivery / Stake Holder Management
    Product management – Follow Agile & complete SDLC
    Co ordination with Development team to follow SDLC
    Vendor management
    Change Management – JIRA, Servicenow, CRM
    Process Improvements
    Automation & Testing Rollout / Support
    Enterprise Site Implementation
    Management and Planning
    Team Building and mentoring
    Recruitment, Training & Resource Development
    Business and Enduser satisfaction
    Help Service desk Reports & Analysis
    PROFESSIONAL EXPERIENCE Summary

     

    Organisation
    Designation
    Year
    ORACLE
    Senior Technical Manager
    July 2016 – Aug 2019
    Mindtree
    Senior Technical Manager
    May2011 – July -2016
    America Online
    Technical Manager
    May 2009 – April 2011
    Citagus India Ltd
    Peoplesoft DBA
    Jul 2007 – Apr 2009
    CGI India
    Lead Analyst
    Jun 2006 -July -2007
    Ø  TECHINICAL SKILLS

    ®      OCI – Oracle Cloud Infrastructure.

    ®      Microsoft Azure

    ®      Oracle 12 Exadata, Grid Control, ASM, OEM 13c Cloud Control, RMAN. Database admin and L3 Support.

    ®      Microsoft SQL Server 2000, 2005 & 2008, 2012

    ®      PeopleSoft DBA – Peopletool 9. HRMS 8.18, 8.9 & HRMS 9, Finance 8.18.

    ®      Infrastructure Management: Application Servers, BEA WebLogic & Web Sphere.

    ®      Operating Systems: Oracle Enterprise Linux, RHEL6  Windows 2000 Professional, Windows NT4.0,

     

     

    EDUCATIONAL

    Ø  Masters Degree in Information Technology,

    Ø  Bachelor Degree in Information Technology,

    Ø  Diploma in Computer Science & Engineering,

    Ø  1 Year Certification Program in “Management & Leadership” from University of Virginia.

    Ø  CSM- Certified Scrum Master

    Ø  Prince2 Certified Practitioner

    Ø  ITIL Foundation Certification

     

    Continue Reading

    KIRAN **

    Aspiration:

    Experienced hands on infrastructure Operations Manager with a demonstrated history of working in information technology and services industry. Skilled in Operations Management, Oracle Cloud infrastructure Support, Oracle Database Administration, Datacentre Operations. Strong information technology professional with a Masters Degree in Information Technology.

    Hands on expertise on following areas;

    Datacentre Operations and Legacy system Migrations
    Microsoft Azure Cloud Infrastructure
    Oracle Cloud Infrastructure support
    Project Management – Strategy, Scheduling and Planning.
    Database Administration – upgrade, migrations, patching
    Managing Infra support Teams
    Process Management – Agile, Scrum, Prince2 Certified
    Delivery / Stake Holder Management
    Product management – Follow Agile & complete SDLC
    Co ordination with Development team to follow SDLC
    Vendor management
    Change Management – JIRA, Servicenow, CRM
    Process Improvements
    Automation & Testing Rollout / Support
    Enterprise Site Implementation
    Management and Planning
    Team Building and mentoring
    Recruitment, Training & Resource Development
    Business and Enduser satisfaction
    Help Service desk Reports & Analysis
    PROFESSIONAL EXPERIENCE Summary

     

    Organisation
    Designation
    Year
    ORACLE
    Senior Technical Manager
    July 2016 – Aug 2019
    Mindtree
    Senior Technical Manager
    May2011 – July -2016
    America Online
    Technical Manager
    May 2009 – April 2011
    Citagus India Ltd
    Peoplesoft DBA
    Jul 2007 – Apr 2009
    CGI India
    Lead Analyst
    Jun 2006 -July -2007
    Ø  TECHINICAL SKILLS

    ®      OCI – Oracle Cloud Infrastructure.

    ®      Microsoft Azure

    ®      Oracle 12 Exadata, Grid Control, ASM, OEM 13c Cloud Control, RMAN. Database admin and L3 Support.

    ®      Microsoft SQL Server 2000, 2005 & 2008, 2012

    ®      PeopleSoft DBA – Peopletool 9. HRMS 8.18, 8.9 & HRMS 9, Finance 8.18.

    ®      Infrastructure Management: Application Servers, BEA WebLogic & Web Sphere.

    ®      Operating Systems: Oracle Enterprise Linux, RHEL6  Windows 2000 Professional, Windows NT4.0,

     

     

    EDUCATIONAL

    Ø  Masters Degree in Information Technology,

    Ø  Bachelor Degree in Information Technology,

    Ø  Diploma in Computer Science & Engineering,

    Ø  1 Year Certification Program in “Management & Leadership” from University of Virginia.

    Ø  CSM- Certified Scrum Master

    Ø  Prince2 Certified Practitioner

    Ø  ITIL Foundation Certification

     

    Continue Reading

    Deepak ******

    Ü  A seasoned professional with 9 years of experience in Project Management, Construction & resource Planning / Project Monitoring & Control.

    Ü  Presently associated with Kalpataru Power Transmission Ltd.

    Ü  Adept in Project planning, Co-ordinator and spearheading projects involving method engineering, development, resource planning with a flair for adopting modern construction methodologies as per Client & quality standards.

    Ü  Preparation of Cash Flow on Monthly and Quarterly Basis.

    Ü  Demonstrated abilities in effective project planning and implementing various cost control measures.

    Ü  Excellent relationship management, analytical liaised with Client for various issues.

    Ü  Expert Communicator with strong interpersonal, organizational, and communication skills. Able to clearly and concisely convey complex technical information.
    CORE COMPETENCIES

     

    Project, Construction Planning & Monitoring

     

    Ü  Proficient with present construction methodologies, systems in compliance with quality, quantity & cost control standards.
    Ü  Attending the meeting with client relating to progress measurement & analysis
    Ü  Updating of Schedule on weekly basis, analysis of Critical path on Primavera & MS Project.
    Ü  Generating project progress reports (Daily, Weekly & Monthly) & MIS
    Ü  Supervising entire gamut of work activities in with clients, Consultant, subcontractors.
    Ü  Ensuring the operations to be within Budgeted cost & within time Frame.
    Ü  Participating in project review meetings for evaluating projects progress, concerns preparation of Minutes of meeting.
    Ü  Project progress updating, monitoring & controlling with physical progress.

    Site Management/ Project Control

    Ü  Identifying, quantifying critical and non-critical risk areas, mitigating & suggesting measures to minimize the impact of risk, monitoring status of risk throughout the project.
    Ü  Overseeing complete vendor selection as well as development; conducting the technical analysis of offers for the orders placement for major civil systems.
    Ü  Anchoring on-site construction activities as per the drawings to ensure completion of project within the time & cost parameters.
    Ü  Inspecting field sites to observe, evaluate the condition and operability of facilities, structures.
    Ü  Co-ordination between all departments and site with the Consultant/Client, preparing daily, weekly and monthly reports.
    Resource Planning & Control

    Ü  Planning the Resources, identifying resource needs & timely deployment of resources, identifying resource under/over allocated areas.
    Ü  Monitoring & control of resource utilisation and productivity, to ensure smooth execution of projects.

    Project Cost Control

    Ü  Responsible to control and monitor project total expenditure including verifying and checking of invoices and claims from suppliers, vendors and subcontractors to ensure that all project expenditures are captured and properly recorded.
    Ü  Provide planning and cost controlling support for all projects which includes variation reporting, monitoring of milestone progress to the preparation of customer billing processes, etc
    Ü  Perform and manage project activity scheduling and monitoring
    Ü  Perform technical and commercial review of EPCI long time tenders (subcontractor’s quotations) for the preparation of Service agreements
    Ü  Ensure effective project implementation and utilize productive reports from the creation of WBS with the use of project management system to monitor the status of all purchases, invoicing and delivery up to the closure of the project.
    Ü  Perform project costing related reporting to the team and management’s review on a monthly basis to ensure that expenditures are kept within the project budget.
    Ü  Provide cost control and planning advice to the internal PMT team as and when required.
    Ü  Coordinated with the project engineer to define project requirements and cost.
    Ü  Studied about the causes of difference in estimated and actual costs involved in the project.
    Ü  Conducted periodic tests to check whether cost control policies are followed.
    Ü  Prepared reports to analyze differences between project cost before and after implementation of new cost controls.
    Ü  Performed additional tasks as assigned.

    CAREER CONTOUR

    Since June-18 to till Now- Kalpataru Power Transmission Ltd (Mumbai Head Office).

     

    Reporting: General Manager Project Controls.

    Responsibility:

    Preparing Baseline Programme

    Actual Expenses and progress Updation against Plan.

    Preparation of Plan Vs Actual Presentation for higher management

    Preparation of Zero Budget for New projects.

    Preparation of Cash flow on monthly and Quarterly basis

    Follow Up with site team for timely billing & Collection for construction projects.

    Preparations of presentations for internal review meetings.

    Responsible for Updating Baseline Programme

    Preparation of material & services QCS masters

    Preparation of Billing Break-up

    Responsible for preparation of Extension of Time (EOT) Submittals.

    Coordinate with Site Engineers and Construction team for Site Daily Progress

    Responsible for updating Site Monitoring Sheets.

    Preparing of Internal Weekly Reports for various Projects

    Responsible for Tracking and Monitoring Site Progress.

    Assists the PM on preparing Target & Look ahead for Construction Team.

     

     

     

    Since Oct-2017 to till May-18- TRANS EMIRATES ELET. & MECH. WORKS. L.L.C- ABU DHABI.

     

    Reporting: Area Manager.

    Responsibility:

    Preparing MEP Baseline Programme

    Preparing Daily Weekly and monthly reports

    Responsible for Updating Baseline Programme

    Responsible for preparation of Extension of Time (EOT) Submittals.

    Coordinate with Site Engineers and Construction team for Site Daily Progress

    Responsible for updating Site Monitoring Sheets.

    Preparing of Internal Weekly Reports for various Projects

    Responsible for Tracking and Monitoring Site Progress

    Assists the PM on preparing Target & Look ahead for Construction Team

     

    Since Dec 2015 to Oct-2017 – Dodsal Engineering and Construction Pte. Ltd

     

    Project: EPC for Rumaitha / Shanayel Facilities Phase – III

    PMC: Mott McDonald

    Client: Abu Dhabi Company for Onshore Oil Operations (ADCO)

    Project Value: USD  734 Million

    Position:  Planning Engineer

    Reporting: Project Control Manager

     

    Scope: Civil & Structure: Substation Building, Industrial Building, Flow Suction Tanks, Pipe Racks, Flare Stack area, Slug Catcher, Production Manifold, Effluent Water Treatment Plant, Clusters Equipment Foundations (ETR / ITR / Chemical Injection Package / PL / PR / WHCP / MPFM), Pipe Supports, Pipe Sleeper, Valve Pits.

     

    Pipeline: Network Pipeline (320Kms) Export Pipeline (118Kms)

     

    Piping: SAW / SMLS Pipeline, High Pressure Valves, SMLS CS/SS Piping, Welded CS Piping, Cladded/Non-Ferrous Piping, Pipeline and Piping Fittings.

     

    Mechanical: Flare Package, Slug Catcher (Pressure Vessels), Centrifugal API Pumps, Flow Suction Tanks, Chemical Injection Package, Oil Export Pump / Booster Pump and Effluent Treatment Package.

     

    Electrical: 33kV Over Head Line, Power & Distribution Transformer 33kV, Solar System, Passive Cooled Shelter, Power Skid, HT & LT Power Cables and Control Cables, Earthing and Lightning Protection System, Cathodic protection.

     

    Instrumentation: SCADA, Leak Detection System, Well Head Control Panel, Multi Phase Flow Meter, MOV/Choke/Control/ON/OFF ESD Valves, HIPPS Valve, PSV / RO, Ultrasonic/Magnetic/V-Cone/ Rotameter Flowmeters, PT/TT/FT/Level Transmitters, Installation/Testing and Pre-Commissioning.

     

    Responsibility:

    ·       Preparation of baseline schedule

    ·       Preparation of Daily, weekly and Monthly reports

    ·       Responsible for updating of Schedule

    ·       Co-ordination with Clients & PMC for progress measurement

    ·       Responsible for weekly & Monthly progress measurement & submission to Client

    ·       Preparation of Minutes of meeting for weekly progress meeting with Client

    ·       Responsible for progress tracking and monitoring progress and reporting to PCM/ PM

    ·       Responsible for 03 Week look ahead schedule

    ·       Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay

     

     

     

     

    Since Feb2015 to Nov 2015- Dodsal Engineering and Construction Pte. Ltd

     

    Project:  HABSHAN – MAQTA – TAWEELAH GAS PIPELINES PROJECT-Abu Dhabi (297 Kms)

    Position:  Planning Engineer

    Reporting: Project Control Manager & General Manager

     

    Responsibility:

    ·       Preparation of baseline schedule

    ·       Preparation of Daily, weekly and Monthly reports

    ·       Responsible for updating of Schedule

    ·       Co-ordination with Clients & PMC for progress measurement

    ·       Responsible for weekly & Monthly progress measurement & submission to Client

    ·       Preparation of Minutes of meeting for weekly progress meeting with Client

    ·       Responsible for progress tracking and monitoring progress and reporting to PCM/ PM

    ·       Responsible for 03 Week look ahead schedule

    ·       Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay

     

     

     

     

    Since May 2011 to January 2015 – Punj Lloyd Ltd. INDIA – as Planning Engineer

    Project:  Mumbai Uran Pipeline Project

    Project:  Dabhol Bangalore Pipeline Project (1,386 Kms )

    Project:  Dhaj Vijaypur Pipeline Phase-II (150 Kms )

    Position: Planning Engineer

    Reporting: Project Manager & Project Control manager
    ACADEMIA

    2011 B-Tech (Mechanical) from Punjab Technical university Punjab

    ACADEMIA

     

    2007    12th Std. from C.B.S.E. Board Second Division

    IT FORTE

     

    Ü  MS-Windows-98, 2000, XP & Vista professional Operating System.

    Ü  MS-Office (MS-Word, MS-Excel, MS-Powerpoint, MS-Access, MS-Outlook)

    Ü  Working on Oracle 11i for Purchase Orders.

    Ü  Working on Primavera Project Planning P6.

     

    PERSONAL DOSSIER

     

    Date of Birth                    :       29th June 1989

     

    Permanent Contact   :

    Address                     : Village Nagawari

    The-Nurpur,Distt-Kangra

    State-Himachal Pradesh

    Country-India

     

    Passport No                    :       H8639867; Exp- 21/02/2020

    No. of Dependents   :  04

    Nationality                                   :       Indian

     

    Ü  A seasoned professional with 9 years of experience in Project Management, Construction & resource Planning / Project Monitoring & Control.

    Ü  Presently associated with Kalpataru Power Transmission Ltd.

    Ü  Adept in Project planning, Co-ordinator and spearheading projects involving method engineering, development, resource planning with a flair for adopting modern construction methodologies as per Client & quality standards.

    Ü  Preparation of Cash Flow on Monthly and Quarterly Basis.

    Ü  Demonstrated abilities in effective project planning and implementing various cost control measures.

    Ü  Excellent relationship management, analytical liaised with Client for various issues.

    Ü  Expert Communicator with strong interpersonal, organizational, and communication skills. Able to clearly and concisely convey complex technical information.
    CORE COMPETENCIES

     

    Project, Construction Planning & Monitoring

     

    Ü  Proficient with present construction methodologies, systems in compliance with quality, quantity & cost control standards.
    Ü  Attending the meeting with client relating to progress measurement & analysis
    Ü  Updating of Schedule on weekly basis, analysis of Critical path on Primavera & MS Project.
    Ü  Generating project progress reports (Daily, Weekly & Monthly) & MIS
    Ü  Supervising entire gamut of work activities in with clients, Consultant, subcontractors.
    Ü  Ensuring the operations to be within Budgeted cost & within time Frame.
    Ü  Participating in project review meetings for evaluating projects progress, concerns preparation of Minutes of meeting.
    Ü  Project progress updating, monitoring & controlling with physical progress.

    Site Management/ Project Control

    Ü  Identifying, quantifying critical and non-critical risk areas, mitigating & suggesting measures to minimize the impact of risk, monitoring status of risk throughout the project.
    Ü  Overseeing complete vendor selection as well as development; conducting the technical analysis of offers for the orders placement for major civil systems.
    Ü  Anchoring on-site construction activities as per the drawings to ensure completion of project within the time & cost parameters.
    Ü  Inspecting field sites to observe, evaluate the condition and operability of facilities, structures.
    Ü  Co-ordination between all departments and site with the Consultant/Client, preparing daily, weekly and monthly reports.
    Resource Planning & Control

    Ü  Planning the Resources, identifying resource needs & timely deployment of resources, identifying resource under/over allocated areas.
    Ü  Monitoring & control of resource utilisation and productivity, to ensure smooth execution of projects.

    Project Cost Control

    Ü  Responsible to control and monitor project total expenditure including verifying and checking of invoices and claims from suppliers, vendors and subcontractors to ensure that all project expenditures are captured and properly recorded.
    Ü  Provide planning and cost controlling support for all projects which includes variation reporting, monitoring of milestone progress to the preparation of customer billing processes, etc
    Ü  Perform and manage project activity scheduling and monitoring
    Ü  Perform technical and commercial review of EPCI long time tenders (subcontractor’s quotations) for the preparation of Service agreements
    Ü  Ensure effective project implementation and utilize productive reports from the creation of WBS with the use of project management system to monitor the status of all purchases, invoicing and delivery up to the closure of the project.
    Ü  Perform project costing related reporting to the team and management’s review on a monthly basis to ensure that expenditures are kept within the project budget.
    Ü  Provide cost control and planning advice to the internal PMT team as and when required.
    Ü  Coordinated with the project engineer to define project requirements and cost.
    Ü  Studied about the causes of difference in estimated and actual costs involved in the project.
    Ü  Conducted periodic tests to check whether cost control policies are followed.
    Ü  Prepared reports to analyze differences between project cost before and after implementation of new cost controls.
    Ü  Performed additional tasks as assigned.

    CAREER CONTOUR

    Since June-18 to till Now- Kalpataru Power Transmission Ltd (Mumbai Head Office).

     

    Reporting: General Manager Project Controls.

    Responsibility:

    Preparing Baseline Programme

    Actual Expenses and progress Updation against Plan.

    Preparation of Plan Vs Actual Presentation for higher management

    Preparation of Zero Budget for New projects.

    Preparation of Cash flow on monthly and Quarterly basis

    Follow Up with site team for timely billing & Collection for construction projects.

    Preparations of presentations for internal review meetings.

    Responsible for Updating Baseline Programme

    Preparation of material & services QCS masters

    Preparation of Billing Break-up

    Responsible for preparation of Extension of Time (EOT) Submittals.

    Coordinate with Site Engineers and Construction team for Site Daily Progress

    Responsible for updating Site Monitoring Sheets.

    Preparing of Internal Weekly Reports for various Projects

    Responsible for Tracking and Monitoring Site Progress.

    Assists the PM on preparing Target & Look ahead for Construction Team.

     

     

     

    Since Oct-2017 to till May-18- TRANS EMIRATES ELET. & MECH. WORKS. L.L.C- ABU DHABI.

     

    Reporting: Area Manager.

    Responsibility:

    Preparing MEP Baseline Programme

    Preparing Daily Weekly and monthly reports

    Responsible for Updating Baseline Programme

    Responsible for preparation of Extension of Time (EOT) Submittals.

    Coordinate with Site Engineers and Construction team for Site Daily Progress

    Responsible for updating Site Monitoring Sheets.

    Preparing of Internal Weekly Reports for various Projects

    Responsible for Tracking and Monitoring Site Progress

    Assists the PM on preparing Target & Look ahead for Construction Team

     

    Since Dec 2015 to Oct-2017 – Dodsal Engineering and Construction Pte. Ltd

     

    Project: EPC for Rumaitha / Shanayel Facilities Phase – III

    PMC: Mott McDonald

    Client: Abu Dhabi Company for Onshore Oil Operations (ADCO)

    Project Value: USD  734 Million

    Position:  Planning Engineer

    Reporting: Project Control Manager

     

    Scope: Civil & Structure: Substation Building, Industrial Building, Flow Suction Tanks, Pipe Racks, Flare Stack area, Slug Catcher, Production Manifold, Effluent Water Treatment Plant, Clusters Equipment Foundations (ETR / ITR / Chemical Injection Package / PL / PR / WHCP / MPFM), Pipe Supports, Pipe Sleeper, Valve Pits.

     

    Pipeline: Network Pipeline (320Kms) Export Pipeline (118Kms)

     

    Piping: SAW / SMLS Pipeline, High Pressure Valves, SMLS CS/SS Piping, Welded CS Piping, Cladded/Non-Ferrous Piping, Pipeline and Piping Fittings.

     

    Mechanical: Flare Package, Slug Catcher (Pressure Vessels), Centrifugal API Pumps, Flow Suction Tanks, Chemical Injection Package, Oil Export Pump / Booster Pump and Effluent Treatment Package.

     

    Electrical: 33kV Over Head Line, Power & Distribution Transformer 33kV, Solar System, Passive Cooled Shelter, Power Skid, HT & LT Power Cables and Control Cables, Earthing and Lightning Protection System, Cathodic protection.

     

    Instrumentation: SCADA, Leak Detection System, Well Head Control Panel, Multi Phase Flow Meter, MOV/Choke/Control/ON/OFF ESD Valves, HIPPS Valve, PSV / RO, Ultrasonic/Magnetic/V-Cone/ Rotameter Flowmeters, PT/TT/FT/Level Transmitters, Installation/Testing and Pre-Commissioning.

     

    Responsibility:

    ·       Preparation of baseline schedule

    ·       Preparation of Daily, weekly and Monthly reports

    ·       Responsible for updating of Schedule

    ·       Co-ordination with Clients & PMC for progress measurement

    ·       Responsible for weekly & Monthly progress measurement & submission to Client

    ·       Preparation of Minutes of meeting for weekly progress meeting with Client

    ·       Responsible for progress tracking and monitoring progress and reporting to PCM/ PM

    ·       Responsible for 03 Week look ahead schedule

    ·       Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay

     

     

     

     

    Since Feb2015 to Nov 2015- Dodsal Engineering and Construction Pte. Ltd

     

    Project:  HABSHAN – MAQTA – TAWEELAH GAS PIPELINES PROJECT-Abu Dhabi (297 Kms)

    Position:  Planning Engineer

    Reporting: Project Control Manager & General Manager

     

    Responsibility:

    ·       Preparation of baseline schedule

    ·       Preparation of Daily, weekly and Monthly reports

    ·       Responsible for updating of Schedule

    ·       Co-ordination with Clients & PMC for progress measurement

    ·       Responsible for weekly & Monthly progress measurement & submission to Client

    ·       Preparation of Minutes of meeting for weekly progress meeting with Client

    ·       Responsible for progress tracking and monitoring progress and reporting to PCM/ PM

    ·       Responsible for 03 Week look ahead schedule

    ·       Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay

     

     

     

     

    Since May 2011 to January 2015 – Punj Lloyd Ltd. INDIA – as Planning Engineer

    Project:  Mumbai Uran Pipeline Project

    Project:  Dabhol Bangalore Pipeline Project (1,386 Kms )

    Project:  Dhaj Vijaypur Pipeline Phase-II (150 Kms )

    Position: Planning Engineer

    Reporting: Project Manager & Project Control manager
    ACADEMIA

    2011 B-Tech (Mechanical) from Punjab Technical university Punjab

    ACADEMIA

     

    2007    12th Std. from C.B.S.E. Board Second Division

    IT FORTE

     

    Ü  MS-Windows-98, 2000, XP & Vista professional Operating System.

    Ü  MS-Office (MS-Word, MS-Excel, MS-Powerpoint, MS-Access, MS-Outlook)

    Ü  Working on Oracle 11i for Purchase Orders.

    Ü  Working on Primavera Project Planning P6.

     

    PERSONAL DOSSIER

     

    Date of Birth                    :       29th June 1989

     

    Permanent Contact   :

    Address                     : Village Nagawari

    The-Nurpur,Distt-Kangra

    State-Himachal Pradesh

    Country-India

     

    Passport No                    :       H8639867; Exp- 21/02/2020

    No. of Dependents   :  04

    Nationality                                   :       Indian

     

     

    Continue Reading

    NIshith * ********

    NISHITH N MALHOTRA                                                                                                      07678242069
    Nishith.malhotra2012@gmail.com
     

     

     

     

    Objective

     

    Highly focused, confident, dedicated and committed Operations Manager with a diversified skill set, well experienced and proven achiever seeks to establish a career and committed to taking their business to the next level by consistently attaining targets in all areas of the organization.

     

    Core Competencies

     

    Mapping client’s requirements and coordinating, developing and implementing process with guidelines.
    Having experience in making financial assessment on basis of physical verifications and on basis of billed, unbilled records, P&L and Balance sheets of clients.
    Also handled the CPA in Ge Money which included entire underwriting and disbursement team of all loans. Team size is 70+.
    Preparing MIS reports as per SLA with a view to apprise management of the process operations and assist in critical decisions making.
    Organizational Experience

     

    Educomp Solutions Ltd

     

    Manager – Operations

     

    Duration : – April 2014 – Till Date

     

    Ø  Handling the implementation and support services of all kind of hardware and software issue.

    Ø  Handled Delhi , NCR , Uttar Pradesh and Uttrakhand region

    Ø  Handling all the demo and seminar with the coordination of sales team.

    Ø  Share the presentation with the schools and pitch the schools for new products also.

    Ø  Collections of debts pending with the schools.

    Ø  Coordinate with warehouse for timely delivery

    Ø  Meeting with schools directors and principals for new and existing projectors

    Ø  Preparing MIS reports and other statements with a view to apprise management of the process operations and assist in critical decision making process Coordinate with vendors for timely implementation

    Ø  Ensuring TAT Achievement in Operations to maintain customer delight.

    Ø  Proper coordination to be maintained with training team.

    Ø  Randomly call school directly for taking feed back regarding hardware and software.

    Ø  Mapping Client requirements and coordinating in developing and implementing processes in line with preset the guidelines

    Ø  Managing operations for rendering and achieving quality services, providing critical first line customer support by answering queries and resolving their issues through emails, and direct calls.

    Ø  Assessing the customer feedback, evaluating areas of improvements and providing critical feedback to the associates

     

     

    EduSmart Services Pvt Ltd.

     

    Asst. Manager – Operations

     

    Duration : – October 2012– March 2014

     

    Ø  Taking care of implementation services of smart classes in various schools of Delhi , Uttar Pradesh and uttrakhand region

    Ø  Coordinate with warehouses for delivery of material on time.

    Ø  Do the analysis of physical feasibility of installation of smart classes in the school and share the same with school authorities before installation and arrange for civil work if required.

    Ø  To liaison with the school authorities to delivery of material and start of implementation work.

    Ø  Information to be given in school in brief regarding the implementation, networking and software to be installed.

    Ø  QC (Quality Control) checks on all process and policy adherence.

    Ø  Taking feedback from school authorities for smooth functioning of work.

    Ø  Weekly analysis to be done on each school’s issue and make a action plan to resolve the issues for smooth function.

    Ø  Keep records of all the documents which need to collect at the time of implementation.

    Ø  Mapping Client requirements and coordinating in developing and implementing processes in line with preset the guidelines

    Ø  Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level

     

    GKC Management Services Pvt

     

    Financial Analyst & team coordinator (Backend support)

     

    Duration : – September 2008 to August 2012

     

    Ø Understand complex industry, competitor and client level analysis of financial documentation and supplemental data to support lending decision-making and recommending credit requests to appropriately meet business needs.

    Ø Assess customer’s applications; visit the business premises as well as the residence to appraise the financial situation of the business/project.

    Ø Process customers application and prepare a financial and social data (P&L, balance sheet) for submission to Management

    Ø Financial statments such as P&l and balance sheets of last 3 years to be check and also check the increase/decrease in the profits , sales , liablitities and assets for comparison.

     

     

     

     

    GE Money

     

    CPA Manager

     

    Duration : – September 2005 to August 2008

     

    Ø Responsible for Disbursement and Credit process & groups matrices.

    Ø Reviews lending policies and procedures on a regular basis and suggests appropriate improvement plans and stratragies.

    Ø Ensures that all required documents (security documents, loan contract etc.) are complete and signed by the customer

    Ø Coordinating with Risk & operations Manager in rolling out new process, policies & credit norms.

    Ø Analysis of Queue, Quality and TAT. Publishing of reports users & group wise.

    Ø Bi- weekly presentations to GE Money Operations Team.

    Ø Worked as SME.

     

     

    Ashok Hans & Company

     

    Accounts executive

     

    Duration : – January 2003  to August 2005

     

     

    Ø Worked as account executive in general ledger entries , cash book etc

     

    Awards

     

    Ø  Best SPOC for the year 2017-18

    Ø  Best SPOC for the year 2015-16

    Ø  Best SPOC for the Q1 for TAT more than 98% of 2017-18.

    Ø  Best SPOC for the Q2 for TAT more than 98% and for maximum defective collections for 2017-18.

    Ø  Best SPOC for the Q32 for TAT more than 98% , maximum school satisfaction and for maximum defective collections for 2017-18.

    Ø  Mentor of the year in 2006

    Certifications

     

    Ø  Advance diploma in software technology from CMC.

    Ø  Advance diploma in computer hardware and networking from ET&T.

     

    Education Qualifications

    Ø  PGDM(finance) from ISBM, Mumbai in 2011.

     

    DOB

    Ø  11 April, 1978

    Continue Reading

    Smitha ****** *********

    I have overall 12 years of Python Developer and IT experience, 5 years as Assistant Manager and 7 years as a Software Engineer. My responsibilities as an Assistant Manager included providing face-to-face customer services, project management activities, interaction with vendors and assisting the client and development team for the smooth delivery of project.

    With regard to my ability to meet the requirements of this job:

    Customer Service: Worked for five years in a face-to-face customer service environment assisting the client in resolution of technical issues and maintenance issues, client presentations and demos.
    Project management duties: Understanding the new requirements, documenting the same, keeping track of on-going tasks, ensuring defects are fixed in a timely manner, identifying roadblocks, interaction with vendors and project stakeholders.

    General Administration: Daily interaction with the development team and client, coordinate with stakeholders on all phases of software development life cycle.

    Software Engineer: As a software engineer I am well versed with Software Development Life Cycle and Agile methodology. I have worked on C++, UNIX, Shell Scripting, MS-SQL and have a good knowledge of Python programming and Core Java. Worked in Banking and Telecom Domain.

    Continue Reading

    Pragnya ***** ********* ********** *********

    Pragnya Sales Marketing Specialist Hyderabad call for resume +91-9910612773

    NOV’16 – Till Present: NOVEL Inductive Reasoning Software Private Limited

    Sales & Marketing Specialist

    Role:

    Identifying the new opportunities through targeting and segmenting the sales leads

    Gathering marketplace information on the pricing, new products, delivery schedules and merchandising techniques of competitors

    Developing new business through networking, follow-up calls and cold-calling to create interest in products and services, generating new business leads

    Managing customer relationship, negotiating price and contract terms and preparing sales contracts

    Maintaining& updating customer database for use in forecasting; recommending suggestions and ideas to refine service offerings for specific market segment

    Working closely with delivery functions in ensuring successful execution of sales deal, allowing complete tracking of the engagement against business parameters set

    Connecting with C level management and arranging demo for them

     

    Highlights:

    Met clients, identified their requirements and proposed effective solutions; highlighted the benefits of the company’s software products and services thus enhanced customer base

    Focused efforts to grow business in emerging technology areas and new markets through continuous communication with new customers through various channels (emails, cold calls and campaigns and so on)

     

    Jun’16 – NOV’16: INTELLIPAAT, Bangalore

    Inside Sales Manager

    Role:

    Researching and identifying new opportunities and generating successful sales leads

    Prospecting, identifying and establishing new clients in following sectors such as education, IT industry

    Communicating with various clients and resolving customer queries through 24*7 chat process

    Assisting in appointing corporate trainers and arranging demo sessions for them

     

    Highlights:

    Generated leads and managed sales activities such as market research, market segmentation, customer identification, prospecting, customer analysis review and new territory business development which brought business 20 lakhs to the organization

    Continue Reading

    Shanker ******** ********** ************

     

    PROFICIENCY FORTE – For resume call 9910612773

    Senior management customer operations professional with 19 years of experience in senior leadership roles across diverse organizations. Strong and proven track record of delivering profitable growth in highly competitive markets, developing and implementing strategies for new services. Exploring challenging managerial assignments with a professionally managed organization

    Expertise In
    ________________________________________

    Customer Service Delivery

    P&L Accountability / Management

    Resource Planning & Management

    Team / People Leadership

    Business Development

    Channel Management

    Services Sales Planning / Enablement

    Business Innovation & Agility

    Continuous Service Improvement

    Innovation & Capability Growth

    Process Simplification & Re-Designing

    Cost Reduction Strategies

    Performance Management

    Productivity Optimization

    Collaboration & coordination

    Retail Operations

    Leadership Strengths & Highlights
    ________________________________________

     Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning.

     Excellent track record in envisioning & leading revenue and growth initiatives grounded solidly on business and economic value; successfully designed & implemented technical solutions, delivering a strong ROI.
    .
     Strong background in implementing strategic initiatives, developing market penetration techniques, competition/ market analysis; evaluating market response/ requirements to be communicated to various teams for accomplishment of business goals.

     Adept at setting up an effective distribution & channel network for enhancing market penetration across the target market segment. Guide distribution teams in effectively closing identified business deals with potential revenue impact.

     Proficient in various operational aspects of telecom post paid operations as well as service quality parameters aimed at enhancing client satisfaction

     Proven expertise in seamlessly collaborating with ‘C’ level executives, senior management, stakeholders, business partners, customers and team members to deliver responsive and quality strategic, operational and business outcomes.
    .
     Proactive decision maker, having practical management style and excellent skills in management of people capability including performance management, succession planning and recruitment; adept at leading large teams to maximize productivity.

    Professional Experience
    ________________________________________

    Binary Teletech, Bangalore Aug 2013 onwards
    DGM – Customer Service Delivery

    Key Profile:
    • Conceptualizing customer services strategies based on extensive analysis of service operations and market dynamics, monitor Operations of after sales customer Support Structure and its performance.
    • Monitoring overall functioning of processes ensuring compliance to the agreed SLA levels.
    • Assessing customer feedback, evaluating the improvement areas & providing critical inputs; advocating process compliance via regular review meetings.
    • Evaluation of customer engagement quality and service delivery parameters.
    • Accountable for first time resolution at front end and backend through driving improvement towards quality parameters and C-Sat scores.
    • Instrumental in evaluation and analysis of customer service ratings and draw an action plan to improve satisfaction scores.
    • Focus on identification and incorporation of new products in the market to enhance the product portfolio as well as maximizing brand awareness through designing of monthly and seasonal leaflets.
    • Manage a customer service team that encompasses logistics support, auditing duties, data analysis, and customer complaints.
    • Collaborate with various support teams for frequent training and development of customer interfacing Staff.
    • Setting a clear directive and deploying strategies focused towards high customer service standards.
    • Accurate reporting of customer service standards through MIS reports and audits.
    • Incorporation of best industry practices to ensure sustained growth and service Standards.
    • Collaborate with internal & external teams in effectively implementing channel marketing programs, set up loyalty programs for trade & channel partners.
    • Capability to work with large teams of senior level professionals and directly reporting team and ability to communicate at multiple levels with both customers and colleagues.
    • Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
    • Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

    Enterprise Impact:
    • Consistently Increased customer Service and Quality Scores by 12%.
    • Rated high for accomplishing 18% enhancement in Overall Department Operational Efficiency.

    Idea Cellular, Bangalore May 2005 –Jul 2013
    Manager – Service Delivery ~ Feb 2009 – Jul 2013

    Key Profile:
    • Collaborated with various support teams in roll out of “My Idea” and “Idea Point” service centers across the circle leading to opening 147 service centers across the circle in a span of 1 year.
    • Defined service standards, policies in compliance to KPIs. Organized training sessions for field engineers and area managers for maintaining seamless operations.
    • Resolved technical updates /issues in coordination with customer service & factory (Quality/R&D).
    • Focused on planning, development, implementing & controlling in compliance to revenue and cost parameters.
    • Assisted in the service operations team for providing proactive solutions & enhancing operational efficiencies.
    • Conducted operational audits for ensuring compliance to Total Quality Management parameters for maintaining positive customer satisfaction index.
    • Planning & execution of customer life cycle management therapies, to arrest churn levels of customers. Providing quality customer support by ensuring first contact resolution to them.
    • Strategizing and managing churn control activities, both proactive and reactive. Day to Day monitoring of involuntary and voluntary churn control activities.
    • Managed roll out of 3G products & services across various service centers; rolled out MNP across service centers in Karnataka.
    • Interacted with Zonal Regional Managers for effectively resolving business as well as operational issues
    • Built/maintained productive business relationship with existing clients and prospects for identification / development of internal and external commercial opportunities.
    • Implemented initiatives like loyalty program, service camps and customer meets to enhance growth in walk in/conversion rates.
    • Worked on standardization of systems through evaluation of department operational and corporate standards.
    • Monitored/managed inventory management systems within the area with focus on slow moving and non moving products.

    Enterprise Impact:
    • Rated high for consistently maintaining partner profitability targets at over 95%.
    • Significantly enhanced CSAT scores by implementing First Time Resolution in operations.
    • Accomplished good rating by third party survey for customer experience at Service Centers.

    Manager – Channel / Corporate Receivables and Fraud Management ~ Jan 2006 – Jan 2009

    Key Profile:
    • Evaluated & optimized credit limits to prevent exposure and fraud for enhancing organizational bottom lines.
    • Focused in enhancing client satisfaction by implementing effective SLA based query resolution and consistently rendering qualitative service delivery.
    • Guided team members in identifying & evaluating new and cost effective modes of payment and billing.
    • Set up & managed robust Fraud Management system to minimize revenue leakage.

    Enterprise Impact:
    • Successfully implemented priority-based customer service module for effectively resolving issues of premium corporate customers.
    • Assessed credit limits to acquaint on client billing and payment patterns.

    Assistant Manager – Credit Control ~ May 2005 – Dec 2005

    Key Profile:
    • Managed implementation of Grid Based credit limit assignment as well as setting up Contact Point Verification for the state of Karnataka.
    • Ensured smooth functioning of fraud management systems and pre-check alarms as well as seamless agency operations.
    • Focused on enhancing credit limits for customers in IR location based on eligibility criteria.
    • Collaborated with sales department for identifying delinquent customer groups and negative areas. Enhanced operational efficiency by automating the FMS system.
    • Optimized resource utilization through decentralization of team responsibilities across areas of operation.

    Enterprise Impact:
    • Acknowledged for optimizing revenues through effective monitoring of Red Alert Customer Groups and IR locations.
    • Successfully reduced suspension percentage through Bills Review and reduced Red Alert Cases by 30%.
    • Enhanced first bill payments by 23% and corporate receivables by 14% through optimized usage of Fraud Management Systems.

    Convergys India Services Ltd., Bangalore Feb 2004 – May 2005
    Team Manager

    Key Profile:
    • Optimized resource utilization and streamlined processes to enhance operational efficiency / departmental profitability.
    • Guided team members in effectively resolving critical cases with potential business impact based on pre-defined quality parameters.
    • Assessed skill gaps of team members and organized skill enhancement sessions for improving individual skill sets.
    • Implemented various internal controls and improvement initiatives based on operational or business requirements.
    • Maintained updated records related to day to day business transactions and action taken reports.

    Enterprise Impact:
    • Exceeded call quality score consistently averaging > 90%.
    • Implemented caller authentication procedure to ensure complete customer confidentiality.
    • Reduced the abandoned statistics by 6.8%.

    Previous Assignments
    ________________________________________

    Officer – Credit Control &Risk Management | Tata Teleservices Ltd, Bangalore Mar 2003 – Feb 2004

    Associate Executive | Radio Shack Canada, Toronto (Canada) May 2001 – Dec 2002

    Business Consultant | Premier Systems, Toronto (Canada) Mar 2000 – Oct 2000

    Technical Support & Billing | JT Mobiles Ltd., Bangalore Aug 1996 – Mar 2000

    Academics
    ________________________________________

    Education

    • BA (Economics & Statistics), PSG College of Arts, Coimbatore in 1994.

    Professional Enhancement
    • Diploma course in Oracle 8i and Visual Basic 6.0.
    • Diploma Course in Web Designing (well versed with Adobe Illustrator, Adobe Photoshop, HTML, Digital
    Imaging and Macromedia Flash).

    Personal Details
    ________________________________________

    • Date of Birth :15th December 1972
    • Languages known : English, Hindi, Tamil, Marathi, Kannada
    • Nationality : Indian
    • Passport Details : L6144538 valid till 2023

    ~ References Available Upon Request ~

    Continue Reading

    Kalyan ***** *

    Objective :

     

    An enthusiastic software professional looking forward to utilize the onsite/offshore experience, analytical, programming, problem solving and innovative IT skills and willing to work in Challenging areas with winning attitude.

    Professional Summary:
    Ø  12+ years of IT experience with 7+ years in HealthCare and 4+ years in onsite experience.

    Ø  Excellent technical exposure and hands on experience in Microsoft technologies such as C#.NET, WPF, WCF, MEF, LINQ and MS SQL Server.

    Ø  Lead the team by suggesting technical solution, architecture and design for various business requirements of HealthCare industry using the technologies and tools like DotNet, WPF, WCF, MEF, WinForms, MS SQL Server.

    Ø  Apart from HealthCare having very good exposure in Industrial Automation, Compiler-Parser and Insurance domains.

    Ø  Having 4+ years of working at onsite along with business and end users. I was single point of contact to business in understanding the requirements, solution discussion and release planning.

    Ø  Worked in various international (onsite) assignments in locations such as South Korea, USA and Israel in long-term and short-term basis.

    Ø  Excelled in managing the engagement and delivery in onsite and offshore model both technically and managerially.

    Ø  Having specialization in CT scanners in HealthCare.

    Ø  Excellent experience in working with Microsoft patterns such as MVVM, PRISM, MVP and MVC.

    Ø  Designed GUI (Graphical User Interface) with Expression Blend for clients such as USA, Germany, South Korea, Israel and China.

    Ø  Microsoft Certified Professional (MCP) in WPF, C#.NET and SQL Server.

    Ø  Expertise in Healthcare, Industrial Automation, Compiler-Parser and Insurance domains.

    Ø  Excellent exposure in Design patterns and design tools such as UML using MS Visio and Enterprise Architect

    Ø  Excellent exposure in developing applications in Agile scrum and waterfall methodology. Last 9+ years working on Agile and very good experience in using Agile tools such as JIRA, Jenkins, GitHub. Played a major role in implementing DevOps in current project.

    Ø  Handled various applications production deployment, support and maintenance.

    Ø  Coached the team and customer in automating unit testing and system testing using Nunit, NCover, Fxcop, Stylecop, Coverity.

    Ø  Excellent communication skills, team management, client management, interpersonal skills.

    Ø  Good experience in software architecture, planning, detailing, designing and executed for the team as a TechLead and also developing independently for the critical modules.

    Ø  Main Areas of interest and skill set includes the software architecture, designing, development, enhancement and maintenance.

    Ø  Excellent experience on Globalization and localization of application assemblies.

    Ø  Experience in development and implementation of software application that includes Web Based client/server application.

    Ø  Exposure and hands on in using architectures like SOA, PRISM using WCF/IIS, and WPF.

    Microsoft Certifications:
    Ø  Microsoft Certified Professional in Windows Application Development with Microsoft .Net Framework 4.

    Ø  Microsoft Certified Professional in C#.NET.

    Ø  Microsoft Certified Technology Specialist in SQL Server 2005.

    Ø  Certified in C# Algorithms (Hard) from TestDome.

    Achievements:
    Ø  Received SAMSUNG Performance Award from Senior Vice President for outstanding performance in improving product competitiveness.

    Ø  Received many “SPOT awards” for resolving critical issues and delivering features on time from PHILIPS and SIEMENS.

    Ø  Received certificate from SIEMENS for CSDA (Certified Software Development Associate – certification by IEEE).

    Technical Skills:
    Microsoft Technologies
    C#.Net 7.0/3.5/2.0/1.1, WPF, XAML, WCF, UML, WinForms, ADO.NET
    Data base
    SQL Server, PostgreSQL, Oracle
    Platform
    Windows server 2012/2000, Windows 10 / 7 / XP
    Programming Languages
    C, C++
    Scripting Languages
    XML, HTML and Java Script, VB Script
    Application Server
    WCF, IIS
    Framework
    .Net Framework 4.6 / 4.5/3.5 / 3.0 / 2.0 / 1.1
    Tools and Environments
    Visual Studio 2017/2015/2013/2010/2005/2003, Microsoft Expression Blend
    Third Party Software Tools
    JIRA, GitHub, PSCM, ClearCase, DOORS, VSS, Active Reports, Google Protobuf, EnterpriseArchitect, Fxcop, NUnit, NCover, StyleCop, Coverity, Svace
    Concepts
    Design Patterns, WWF, SDLC
    Professional Experience:
    Ø  Worked as Senior Engineer with SAMSUNG (HQ) South Korea from Nov 1st, 2014 to Mar 30th, 2018.

    Ø  Worked as Technical Specialist with PHILIPS Bangalore from Feb 14th, 2011 to Sep 29th, 2014

    Ø  Worked as Associate consultant with SIEMENS Bangalore from May 5th,2008 to Feb 11th, 2011

    Ø  Worked as Software Engineer with PSI DATA SYSTEMS (An Aditya Birla Group Company) Bangalore from Jan 27th, 2006 to April 25th, 2008.

    Project Details:
    Name of the Project                 :           Console

    Clients                                     :           Samsung Neurologica, USA and Samsung Medison, South Korea

    Position                                    :           Senior Engineer

    Technologies                           :           C#.NET, WPF, WCF, MEF

    Third Party Tools                     :           JIRA, Plastic SCM, Jenkins, Coverity, Svace, NUNIT

    NCover, Re-Sharper, PostgreSQL, Google Protobuf, MS Visio, QT, GitHub, Hyper-V, Microsoft Azure

    Microsoft patterns                    :           MVVM            , PRISM, MVC

    Team Size                                :           30

    Location                                  :           Suwon, South Korea.

    Duration                                  :           Nov 2014 – Mar 2018.

     

    Description:

    Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below is the brief inside of main modules of console.

    Watch Dog

    Controls the invocation of the clinical applications (ExamApplication LiveViewer, PatientBrowser andRMS etc.). Monitors the state of the running applications. Executes automatic recovery policies (auto restart).

     

    ExamApplication

    The main clinical scanning application. It allows control over both online and offline scanning requests (Bundled Recon).

     

    ExamService and Image Installer

    Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the Recon, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.

     

    Associated with an ExamApplication. Handles returned results from Recon (via ScannerServer) that was requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer). Each maintained performer responds to the events from the ScannerServer (relayed by the ExamService via the connected ScannerFrameworkClinet).

     

    Responsibilities:

     

    Responsible for design, developing and leading the modules Scan Time Line, BolusTracking, AutoTransfer,Intuitive UI/UX implementationincluding animations using WPF, Scan Delay Countdown,AutoApps, Cardiac, Additional Recons, Autovoice,AutoScan, FOV, TubeHeat Service, Protocol DB, Design Layout Viewer (QUIKTool).
    Responsible for interacting with clients for gathering all the requirements.
    Responsible for interacting with UI/UX team for gathering and implementingUI/UX requirements.
    Responsible for design, code reviews and bug fixing.
    Responsible for unit testingusing NUNITand Rhinomocks for features developed by me.
    Responsible for communicating with clients to collect requirements.
    Traveled to USA for requirements gathering andalso for resolving issues quickly during product milestone.
    Supported for CT clinical trials such as animal scans and human scans.
    Responsible for third party ToolValidation.
    Responsible for estimations for change request.
    ·         Worked in an Agile Scrum development process.

    Project Details:
    Name of the Project                 :           Console.

    Client                                       :           Philips Medical Systems Technologies Ltd, Israel.

    Position                                    :           Technical specialist

    Technologies                           :           C#.NET, WPF, WCF, MEF

    Third Party Tools                     :           FxCop, NUNIT, NCover, ClearCase, Coverity,Rational

    DOORS,CruiseControl, Re-Sharper, Enterprise Architect, Hyper-V

    Microsoft patterns                    :           MVVM            , PRISM, MVC

    Team Size                                :           20

    Location                                  :           Bangalore, India.

    Duration                                  :           Feb 2011 – Sep 2014.

     

    Description:

     

    Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below are the brief inside of main modules of console.

     

    Workflow Manager

    Controls the invocation of the clinical applications (ExamApplication and View2, PatientDirectory, Review/Analysis). Monitors the state of the running applications. Executes automatic recovery policies (auto restart, etc.).

     

    ExamApplication

    The main clinical scanning application. It allows control over both online and offline scanning requests.

     

    ScannerServer

    Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the CIRS, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.

     

    ExamManager

    Associated with an ExamApplication. Handles returned results from CIRS (via ScannerServer) that were requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer).

     

    Responsibilities:

     

    Responsible for design, developing and leading the modules Autovoice and Breathinglights, Voice Manager, Analytical Bone Correction, FOV, Energy, Rotation Time, Log reduction.
    Responsible for interacting with clients for gathering all the requirements.
    Responsible for design, code reviews and bug fixing.
    Responsible for unit testing using NUNIT and Rhino mocks for features developed by me.
    Responsible for communicating with clients to collect requirements.
    Traveled to Israel for knowledge transfer, creating/showcasing prototypes.
    Responsible for third party ToolValidation, Requirements and Design documents writing during remediation period.
    Performed Failure Modes and Effect Analysis (FMEA) for new features, which resulted in finding potential failure modes in advance and addressing them in initial development phase itself.
    Involved in the estimations for change request
    Project Details:
    Name of the Project                 :           SCLPlus–Parser.

    Client                                       :           SIEMENS AG, Germany.

    Position                                    :           Associate consultant.

    Technologies                           :           C#.NET 3.5.

    Third Party Tools                     :           YACC++, Source Monitor, FxCop, NUNIT, NCover, StyleCop.

    Module Size                             :           10.

    Location                                  :           Bangalore, India.

    Duration                                  :           Dec 2008 – Feb 2011.

     

    Description:

     

    This product is on industrial automation domain and parser-compiler domain. STEP7-SCLPlus (Structured Control Language)is a language for programming PLC’s with SIMATIC S7.

    When the user enters the SCLPlus source statements into the STEP7Plus editor tool or makes changes to the existing source file, SCL-PLL (Programming Language Logic) handles all trivial changes like simple keyword check. For all other complex changes like insertion/deletion of SCL source statements, SCL-PLL calls SCL-Parser to perform lexical, syntactical and semantic verification of the input source statements. The result is an editor based syntax tree representing the parsed input with or without error nodes. Semantic verification of input source statements is done by semantic analyzer.

     

    Semantic Analyzer:

    Semantics check if the sequence of tokens making up the input source statement will form a meaning as per the semantic descriptions of SCL programming language.

     

    I have worked in all life cycles of this project from the prototyping phase to performance evaluation phase (i.e. from start to end).

     

    Responsibilities:

     

    Actively participated in design discussions, proposed good design approaches which has been accepted by architects and also responsible for design decisions (design patterns) implementation and Coding based on the technical design and coding standards.
    Responsible for developing TypeSystem, TypeDataBaseFactory, TypeDataBase,TypeDataBase300400, TypeDataBase1200, TypeDataBase1500, SemanticManager, TreeTraveller and semantic analyzer for features Arithmetic, logical, comparison operations, Arrays, IF statement, CASE statement, FOR loop, While loop, Standard functions.
    Responsible for code reviews and bug fixing.
    Responsible for implementing NUNIT test cases for features developed by me.
    Responsible for interacting with customer for clarifications.
    Worked in an Agile Scrum development process.
    Project Details:
    Name of the Project                 :           Automation Designer.

    Client                                       :           SIEMENS AG, Germany.

    Position                                    :           Senior System Engineer.

    Technologies                           :           C#.NET 2.0.

    Microsoft pattern                     :           MVP

    Third Party Tools                     :           Active Reports, FxCop.

    Module Size                             :           5.

    Location                                  :           Bangalore, India.

    Duration                                  :           May 2008 – Dec2008.

     

     

    Description:

     

    This product is on industrial automation domain. The SIMATIC Automation Designer is a graphical and open software platform, which is scalable from single-user up to distributed multi-user (client-server configuration). The SIMATIC AD (windows application -WinForms) will bridge the gap between system design, system engineering, mechanical design, electrical design and automation and helps customers to realize the “Digital Factory”.

    Digital Factory: the complete digital representation of products, process & resources. All elements of the production can be visualized in virtual mode during the planning phase and the physical realization of the product can be seen as verified. The SIMATIC ADconsists of CAD drawings, Resources, Templates and Extension Packages.

    Extension Packages purpose is to integrate different target systems like STEP7, WinCC and Report Generator etc. into the SIMATIC Automation Designer (AD).

     

    Responsibilities:

     

    Responsible for Coding and actively participated in design discussions.
    Responsible for Globalization and localization of application assemblies as well as Report assemblies.
    Responsible for designing Report layouts and generation of reports.
    Responsible for print preview and printing in Reports with Multilanguage support.
    Responsible for Building satellite assemblies of active reports.
    Responsible for code reviews and bug fixing.
    Worked in an Agile Scrum development process.
    Project Details:
    Name of the Project                 :           eFreedom Annual Statement.

    Client                                       :           Fiserv Insurance Solutions, USA.

    Position                                    :           Software Engineer.

    Technologies                           :           C#.NET 2.0/1.1, SQL Server 2005/2000, ADO.NET, Web Services.

    Third Party Tools                     :           Infragistics controls, Active Reports, String gray control, TE control

    Team Size                                :           12.

    Location                                  :           Bangalore, India.

    Duration                                  :           Jan 27th, 2006 – April 25th, 2008.

     

    Description:

     

    This project is on Insurance domain and the application will help US Insurance companies to do their financial statement filing to the body called National Association of Insurance Commissioners (NAIC), which is scalable from single-user up to distributed multi-user (client-server configuration) windows application (using WinForms) and consists of modules User Management, Company Management, Statement Management, Security Management, System Management, Module Management, Statement Preparation, NAIC List and Reports.

     

    Company Management, Statement Management and User Management maintains the details of existing companies, statements and users which helps the end user in creating a new statement by using the existing details.

     

    A statement is comprised of Identifiers; An Identifier is a form which has to be filed to NAIC.

     

    Responsibilities:

     

    Responsible for designing User Interface and Coding.
    Responsible for developing modules User Management, Company Management and Combine Accumulate Statements and Context Sensitive Help throughout the application.
    Responsible for designing Report layouts, generation of reports.
    Responsible for print preview, settings and printing in Reports.
    Responsible for code reviews in all the modules and bug fixing.
    Educational Qualification:
    Ø  B.TECH with 77% from SRI KRISHNA DEVARAYA UNIVERSITY, Ananthapur during 2001-2005.

    Ø  INTERMEDIATE with 83.4% from Vignan College, Guntur during 1998-2000.

    Ø  SSC with 76.6% from Sri Saraswathi Vidhya Mandir, Guntakal during 1997-1998.

    Personal Qualities:
    Ø  Good communication skills, creative, motivated and ability to take any challenge with an objective to succeed.

    Ø  Team player with flexible, positive and realistic attitude.

    Ø  Ability to work on own initiative and deliver to specified deadlines.

    Ø  Ability to think innovatively and grasp key concepts quickly.

    Personal Information:
    Name                                       :           Kalyan Sagar J.

    Father’s Name                                    :           J Deevaiah Setty.

    Marital status                         :           Married.

    Nationality                              :           Indian.

    Passport                                  :           R0923453.

    Languages Known                  :           English, Telugu, Hindi and Kannada.

    Declaration:
    I hereby declare that the information furnished above is true to the best of my knowledge and belief.

    Date:

    Place: Bangalore                                                                                    (Kalyan Sagar.J.)

     

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    Aahana *** ******* ******** ********* ***** ***********

    Work Experience (4 years)                                       —  Download Resume

    Shaheen Bagh, Jamia Nagar, Okhla, South Delhi Mob: +91 9911714602 Email: ashana.ema06@gmail.com

    Career Objective I wish to utilize the best of my talent is an intelligent manner to further strengthen my knowledge for achieving heights in my career.

    Skill & Abilities Complete documentation of industrial ETP, STP, WTP, MGF, DM, RO. O & M Manual, technical specification, procurement. Coordination with production, proposal, client communication

    ECO-WATER Solutions Technologies Pvt Ltd, New Delhi {Jan-2017-Till Date}

    Asst. Purchase Manager -Price Negotiation with vendors, Preparation of Purchase Order, Ensuring Timely delivery of materials from vendors, Data recording & reporting, Co-Ordination with production, Proposal for spare parts & chemicals, Co-Ordination for Payment, Co Ordination for dispatches.

    Membrane Group India Pvt Ltd, Gurgaon {Aug-2014 – Nov-2016} Engineer-Customer support Data recording & Reporting, O & M Manual, procurement, Co-ordination with production, proposal for spare parts & chemicals, co-ordination for payment & “C” FORM, Customer support for complete Project & Chemical’s, complete client communication till project deliverance

    Green Angle Envirotech Pvt Ltd, Ahmedabad {June-2013-July-2014} Project Engineer Complete Project handling including: GA, P&ID, pump performance, piping size, and electric Load, media calculation of ETP, STP, WTP. Document Handling and preparation, data recording & Reporting (BOQ, Treatment philosophy, BBU, technical specification, procurement. PROJECT ACB India Ltd  150 KLD ETP  1000 KLD ETP  10 KLD STP IOT INFRASTRUCTURE & ENERGY SERVICES LTD  200 KLD STP  ACW SYSTEM  SSF SYSTEM HARYANA CO-OPERATIVE SUGAR MILL  RO  SOFTNER PLANT

    TRAINING AND CERTIFICATES “Manufacturing and packaging of tablets and liquid orals”from Rajasthan Drugs & pharmaceutical Ltd. Jaipur (15 days). “Production of Dairy & Physical Chemical test from”Ranchi Dairy, Ranchi (30 days). EDUCATION Bharath University, Chennai (2009-13) B.Tech- Industrial Biotechnology PROJECT 1. Antioxidant & Anticancer potential of Grewia hirsute. 2. Isolation of protease from various leaves (Coriandrum sativum, nicotiana, tabacum, moringa oleifera, murraya koenigii) 3. Isolation of proteases from Marine algae. SGM College (2009) 10+2-Science RESEARCH PAPER PUBLISHED Evaluation of Antiproliferative effect of Grewia hirsuta on HepG2 cell lines: Journal of Academia and Industrial Research (JAIR).Volume 2, Issue 1 June 2013.ISSN: 2278-5213

    ADDITIONAL SKILLS

    Languages-English,Hindi,Urdu IT- Microsoft Word, Power Point, Photoshop, Microsoft Excel

    Personal- Never give up attitude, Quick Learner, Adaptable and Flexible,Maintain Good interpersonal relationship.

    DECLARATION I consider myself familiar with biotechnology. i am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge. DATE: PLACE:

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    Abhijeet ***** ****** ******* ******** ******* *********

    ABHIJEET SHOME                                  Download Resume

     

    #72, RMV 2nd Stage, 3rd Main, 3rd Cross Aswath Nagar • J C Nagar P.O, Bangalore – 560094, India

    (+91) 8277322158 • abhijeetshomecareers@gmail.com

     

    Summary
    A Business Analyst with expertise across complete range for handling Functional Requirements and Non-Functional Requirements document SRS (Software Requirements Specification) / BRD (Business Requirement Document) Use Case diagram and Use Case diagram.

     

    EMPLOYMENT  ACCOMPLISHMENTS
    Alstom Transport India, Bangalore                                                                            Dec 2015 to Present

     

    Analyst

     

    §  As in the role of Business Analyst/ BA, Conduct User interviews/discussions to gather detailed requirements analysis, enterprise analysis, document those to create SRS (Software Requirements Specification) / BRD (Business Requirement Document) get the sign-offs from business stakeholders.

    §  Documentation of business rules and workflows using Business Process Modeling Notation (BPMN) through effective graphical representation for specifying functional design into a business process modeling.

    §  Worked on project management proprietary software like Microsoft Visio and freeware software like Draw.io and Pencil for the creation of activity diagram, process work flows and flow charts.

    §  Working with the client/channel partners to translate market needs/client requirements into clearly defined and detailed written end product requirements and deliverables.

    §  Documentation of requirements workshop, exact business needs along with both functional and non-functional requirements product/applications from key stake holders like Project Sponsor, Project Owner, Project Manager, End-Users, PMO, Subject Matter Experts.

    §  Translating requirement elicitation, requirement documents, market needs, Use Case diagram and business requirements into complete User Stories and Class Model like UML(Unified Modeling Language).

     

    Mphasis Limited, Bangalore                                                                                     May 2014 to Oct 2015

     

    Analyst

    §  Responsible for Functional Requirements and Non-Functional Requirements document, mockups and screens based on system needs from the end users.

    §  Coordinate with Business PoCs (Point of Contacts) to understand the functional needs                    (New application / Enhancements) of the project. Understand the bigger picture (business strategy/expectations, goals etc.) behind these needs.

    §  Understand the Scope of Work, budget and quote assumptions, estimate the work completed, manage scope and provide revenue and resource forecasts for single studies. Manage project budget and resource requirements.

    §  Elicit business requirements from the Product Manager, End User, Business and other cross-functional stakeholders involved in service delivery as needed by various means like interviews and survey.

     

     

     

    AXA Technology Services, Bangalore                                                                     Sep. 2013 to Feb. 2014

     

    Associate

     

    §  Responsible for preparing technical documents like Functional Requirement Specifications (FRS), Business Requirements Document (BRD), Functional Requirement Document (FRD), process work flows and flow charts.

    §  Translating client requirements into technical requirements and recommends a total feasible information technology solution.

    §  Responsible for managing scope of the project, resource requirements cost/ budgetary requirements, schedule and contractual deliverables.

    §  Understand client’s requirements, grasp and present the vision, technical solutions and value proposition.

    §  Presenting Weekly Business reports on the health of business to various stakeholders.

    §  Work with internal staff or vendors to assure that all programming and statistical analyses are properly conducted and validated to allow for proper analysis and interpretation required for inclusion into reports and regulatory submissions.

    §  Collaborate with the Product Manager and Product Owner to decompose large Epic stories into features and user stories that can be understood by members of the development team.

     

     

    KPMG, Bangalore                                                                                                   Mar. 2012 to Mar.2013

     

    Analyst

     

    §  Act as an orchestrator to get the necessary resources/teams to the table for quick resolution and sort out situations as needed.

    §  Responsible as single point of contact for assigned work items and act as a liaison between the applications impacted by work items.

    §  Pivotal for defining the scope of the project, gathering business requirements, doing gap analysis, solution assessment, validation and documents them textually or within models.

    §  Translate business requirements into IT application impacts and business process impacts.

    §  Assist teams to ensure requirements are translated to test plans and implement new functionalities by running training sessions, demonstration and documentation development.

    §  To coordinate with External Partners and update the Project status to internal stake holders (Technical teams).

     

    Ace Info Solutions, Bangalore                                                                                  Sep. 2009 to Feb. 2012

     

    System Administrator

     

    §  Involved in vendor management and end to end procurement of IT related purchases (Hardware, Software, Network, Cloud, Bandwidth) for CAPEX and OPEX item types.

    §  Responsible for raising purchase request by creating Capital Expenditure Authorization (CEA) and invoice submission to the vendor after validation.

     

     

     

     

    Achievements
    §  Recognized multiple times by the Board, CIO and CTO functionaries by consistent contribution and the value add that has been brought on the table.

     

    EDUCATIONAL & PROFESSIONAL QUALIFICATION
    PESIT, Bangalore

    Bachelor’s Degree in Computer Application, Department of Computer Science, 2009.

     

    Kendriya Vidyalaya, Bangalore

    Class-X & Class-XII.

     

    EXTRA – CURRICULAR ACTIVITIES
    Steered and administered for the compilation of subject matters in Organization Annual Magazine Launch, Client Journals, Organization Book Launch, External and Internal campaigns.

     

    PERSONAL DETAILS

    Language Proficiency      :  English, Hindi
    Nationality                           :  Indian.

     

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    Abhijeet ***** ****** ******* ******** ******* *********

    ABHIJEET SHOME

     

    #72, RMV 2nd Stage, 3rd Main, 3rd Cross Aswath Nagar • J C Nagar P.O, Bangalore – 560094, India

    (+91) 8277322158 • abhijeetshomecareers@gmail.com

     

    Summary
    A Business Analyst with knack for coming up with wild growth and engagement ideas, triage with rational criteria, and execute them independently coupled with process-driven approach to help build iterative cycles on growth engines, engagement, re-engagement loops and analytical monitoring with the ability to prioritize issues based on structured analysis focusing strongly on customer-centric orientation.

     

    EMPLOYMENT  ACCOMPLISHMENTS

    Alstom Transport India, Bangalore                                                                                                                                   Dec 2015 to Present

    Analyst

    * As in the role of Business Analyst/ BA, Conduct User interviews/discussions to gather detailed requirements (functional & non-functional), document these to create SRS (Software Requirements Specification) / BRD (Business Requirement Document) get the sign-offs from business stakeholders.

    * Translating market needs, use Cases and business requirements into complete User Stories.

    * Worked on various project management proprietary software like Microsoft Visio and freeware software like Draw.io and Pencil for the creation of process work flows and flow charts.

    * Working with the customer/channel partners to translate market needs/client requirements into clearly defined and detailed written product requirements.

    * Document exact business needs along with both functional and non-functional requirements product/applications.

    * Document business rules and workflows using Business Process Modeling Notation (BPMN) through effective graphical representation for specifying business processes in a business process model.

    Mphasis Limited, Bangalore                                                                                                                                              May 2014 to Oct 2015

    Analyst

    *  Responsible for Functional Requirements and Non-Functional Requirements document, mockups and screens based on system needs.

    * Coordinate with Business PoCs (Point of Contacts) to understand the functional needs (New application / Enhancements). Understand the bigger picture (business strategy/expectations, goals etc.) behind these needs.

    * Understand the Scope of Work, budget and quote assumptions, estimate the work completed, manage scope and provide revenue and resource forecasts for single studies. Manage project budget and resource requirements.

    * Elicit business requirements from the Product Manager, End User, Business and other cross-functional stakeholders involved in service delivery as needed by various means like interviews and survey.

    AXA Technology Services, Bangalore                                                                                                                      Sep. 2013 to Feb. 2014

    Associate

    *  Responsible for preparing technical documents like Functional Requirement Specifications (FRS), Business Requirements Document (BRD), Functional Requirement Document (FRD), process work flows and flow charts.

    * Translating client requirements into technical requirements and recommends a total feasible information technology solution.

    * Responsible for managing scope of the project, resource requirements cost/ budgetary requirements, schedule and contractual deliverables.

    * Understand client’s requirements, grasp and present the vision, technical solutions and value proposition.

    * Presenting Weekly Business reports on the health of business to various stakeholders.

    * Work with internal staff or vendors to assure that all programming and statistical analyses are properly conducted and validated to allow for proper analysis and interpretation required for inclusion into reports and regulatory submissions.

    * Collaborate with the Product Manager and Product Owner to decompose large Epic stories into features and user stories that can be understood by members of the development team.

     

    KPMG, Bangalore                                                                                                                                                       Mar. 2012 to Mar.2013

    Analyst

    * Act as an orchestrator to get the necessary resources/teams to the table for quick resolution and sort out situations as needed.

    * Responsible as single point of contact for assigned work items and act as a liaison between the applications impacted by work items.

    * Pivotal for defining the scope of the project, gathering business requirements, doing gap analysis and documents them textually or within models.

    * Translate business requirements into IT application impacts and business process impacts.

    * Assist teams to ensure requirements are translated to test plans and implement new functionalities by running training sessions, demonstration and documentation development.

    * To coordinate with External Partners and update the Project status to internal stake holders (Technical teams).

    Ace Info Solutions, Bangalore                                                                                                                                    Sep. 2009 to Feb. 2012

    System Administrator

    * Involved in vendor management and end to end procurement of IT related purchases (Hardware, Software, Network, Cloud, Bandwidth) for CAPEX and OPEX item types.

    * Responsible for raising purchase request by creating Capital Expenditure Authorization (CEA) and invoice submission to the vendor after validation.

    Achievements

    *Recognized multiple times by the Board, CIO and CTO functionaries by consistent contribution and the value add that has been brought on the table.

     

    EDUCATIONAL & PROFESSIONAL QUALIFICATION
    PESIT, Bangalore

    Bachelor’s Degree in Computer Application, Department of Computer Science, 2009.

    Kendriya Vidyalaya, Bangalore

    Class-X & Class-XII.

    EXTRA – CURRICULAR ACTIVITIES
    Steered and administered for the compilation of subject matters in Organization Annual Magazine Launch, Client Journals, Organization Book Launch, External and Internal campaigns.

    PERSONAL DETAILS

    Language Proficiency      :  English, Hindi
    Nationality                           :  Indian.

     

    Download Resume

     

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