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VINESH ********
Geologist & Liaisoning
VINESH AGRAHARI
RQP/DGMMP/76/2013
Email -: vineshagrahari@gmail.com,vineshgeo@gmail.com
Mobile- : 09826260752, 09337613238
16+yrs. Experience in Mining Geology field (Exploration) & Hydrological work with Liaison Work.
OBJECTIVE
To execute the project with time and cost saving methods that support objectives.
PROFILES
I am looking for an interactive environment where I can contribute proactively towards the growth of the organization with dedication and honesty using my skills and knowledge, leading to utmost personal satisfaction.
Total years of Experience – 16+ years
Current location – Katni (Madhya Pradesh)
Office – Corporate & Field
Location Preference –
SUMMARY OF SKILLS & EXPERIENCE –
Having 16+ yrs. of experience in the Mining and hydro sector with Liaisoning exposure in commercial segments at various levels Products /services in Mining Industry.& government authorities (IBM, DGM, DGMS, Mining Office, Forest & Environment Pollution Dept.) Now I am working as a AGM (Geology & Liaison) with MESCO STEEL LTD during the career, companies acknowledged my accountability for operations and profitability of projects.
PRESENTLY WORKING – 29 MARCH 2010 TO PRESENT
MESCO STEEL LTD. IS A COMPANY OF MISL GROUP -:
Now working as a AGM (Geology & Liaison) with MESCO STEEL LTD. From 29th March 2010 to till date. Geological Data Collection, Mapping, Core Drilling, Sampling, Sample Preparation, Quality Control, Mine Plan, Land Acquisition, & Liaisoning work with state government and EC department etc.
JOB PROFILE
My contributions to the company as a Sr. Manager (Geology & Liaison) after joining on 29th March 2010 are as under -:
ROIDA I IRON ORE MINES BARBIL ODISHA
1. Ensuring for reporting of PPC(Production Planning & Control) department
2. Quality Assurance.
3. Ensuring of Collection & processing of contractors Bills.
4. Reporting to Management PPC Report.
5. Exploration.
6. Reporting of Plant status.
7. Statuary Filling. (IBM.DGMS.STAR RATING SPCP. GROUND WATER)
8. Staking, Dispatch Planning & deal with Government officer.
LIMESTONE DOLOMITE DEPOSIT IN KATNI & REWA
1- Detailed Liaison work on local as well as DGM and Ministry level to file P.L. and M.L.
2- Exploration work Preparing sample & Geological Mapping.
3- Detailed Planning and execution of job related with Limestone, Dolomite prospecting in
Katni & Rewa filed M.L. application as Attorney Holder.
4- DGPS Survey work & fixing of Pillars etc.
5- Execution of Lease Dead registration, MPDA agreement, Stamp Duty Calculation etc.
BAUXITE DEPOSIT IN BALAGHAT & DINDORI
1-: Detailed Liaisoning work on local as well as DGM and Ministry level to file P.L.
2-: Detailed Liaisoning work such as N.O.C. from forest Dept.
3-: Feasibility study Of Balaghat & DINDORI (Bauxite Deposit)
4-: Preparation of Exploration Plan (and Geology) in Forest department and marked Bore
Hole location in Forest map Rules 1980.
MANGANESE & COAL DEPOSIT IN JABALPUR & CHHINDWARA
1-; Worked in Jabalpur & Chhindwara District for Manganese deposit.
2-: I had filed new PL. application of Manganese Deposit for our company MESCO OMC Mining Corporation Ltd. in Jabalpur and Chhindwara district.
3-: Worked in chhindwara district of our company Coal project.
OVERSEAS PROJECT OF MESCO GOLD IN CAMBODIA
1-: Two months in Cambodia Geological Mapping, Sampling, Sample Preparation and various data collection was carried out of Mesco Gold project.
Previous Organization-
Previously worked in DSP FINPRINT is a sister concern of Sandhya Prakash Ltd. Bhopal as a Geologist (Manager) from Oct. 2009 to March 2010.
ORGANIZATION PROFILE:
Sandhya Prakash Group” is a popular, conglomerate of companies based at Bhopal since 1971, having diversified interest in the field of Printing, Publishing, Packaging, Real Estate, Brand Management & Advertising, and Print Production of prestigious publications Mining cement plant & logistic hub is new projects.
JOB PROFILE
1- To execute limestone prospecting in government grant PL area in satna distt.
2- Liaisoning work of our mining concern.
3- Attended hearing in ministry of mines.
4- Preparation of RP/PL/ML application of various prospects.
5- Attended Pollution department for ENVIRONMENT CLEARENCE.
WORK EXPOSURE
1- Sept. 2004 to Oct.2009 worked as a Geologist and mine coordinator Iron Ore, Laterite, Clay, Quartz, and manganese Ore Mines at Kodamukur Distt. Jabalpur owned by M/s Vinod Jain
2- Six year in the field of Hydrological Survey. with V.K. Shrivastava (Hydrologist Consultant).
3- Geophysical prospecting of mineral deposit using electrical method for India Cement, Satna cement.
4- Iron ore prospecting and reserve calculation for number of groups including M/S Euro Bond Industries Pvt. Ltd.
5- Liaisoning work of Sales and Marketing for mining concerns.
6- Searching and Acquiring The Land best location for Plant.
7- Coordinates with Legal Consultant/Legal Department to sort out legal issues related to the sites.
* MEMBER
Indian Geotechnical society
* PARTICIPATION
Participated as NODEL OFFICER in inspection team.
Participated in mines safety week organized by D.G.M.S Jabalpur for all mines in Jabalpur region
Participated in Environment Conservation week organized by INDIAN BUREAU OF MINES Jabalpur.
EDUCATIONAL RECORD
q M.Sc. (Geology) from Govt. Autonomous Science College Jabalpur M.P with 63%
q B. Sc. (Geology, Chemistry, Physics ) from Govt. Autonomous Science College Jabalpur M.P with 55%
q Higher Secondary (12th) from M.P. Board Bhopal with 60 %
PERSONAL DETAILS
Father Name
Shri Laxman Prasad Agrahari
Marital Status
Married
Date of Birth
25th June, 1971.
Languages Known
Hindi and English
Passport No
K5919911
Permanent Address
386 South Milonigunj Near Sari Market Jabalpur
Present Address (Katni)
Shubh Height 207 Brindawan Coloney Katni
Ref – 1- Ajay Kumar Jain DGM (Mineral Resources) AMBUJA CEMENTS LIMITED
2 Indraneel Dawande (RQP) Engeotech Consultant jabalpur
Place – Katni
Date 26 -08-2020 VINESH AGRAHARI
(09826260752, 09337613238)
Rajneesh ****
Rajneesh Gera
Address: B2B – 309, Janak Puri, New Delhi , 110058
Email: rajneeshgera9@gmail.com | Telephone: +91-7678-631-337,
+91-9899-609-331
PERSONAL STATEMENT
Achievement-driven professional targeting assignments in Sales & Marketing /
Pre- Sales / Business Development / Techno Commercial with an organization in
India & Abroad.
PROFILE SUMMARY
Result-oriented professional with over 7 years of experience in Business
Development, Sales & Marketing in Information Technology Industry & over 10
years of Technology experience with IT giants HCL Technology & Aricent Group
as a Senior Test Engineer.
Expertise in exploring & developing new markets through appointing channel
partners, business development, brand promotion, new product launch,
thereby accelerating growth & achieving desired sales.
CORE COMPETENCIES
Sales & Marketing | Pre-Sales | Business Development |Business Analyst |Client
Relationship Management|Account Manager | Revenue Generation | Dealer
& Distributor Management | New Customer Acquisition | Market Research |
Techno Commercial | Cyber Laws
TECHNOLOGY DOMAINS
Website Sales | CRM Sales | SEO & Online Marketing | Cyber Security |
Software Testing | Analytics |Telecom Domain
Cyber Security [GDPR, ISO 27001, VAPT, Compliance, IT Act 2001], Cyber
Security Trainings, Cyber Security Content Developer
PROFESSIONAL EXPERIENCE
01/2020 – Continuing
Business Development & Sales Co-Founder , TECHNO QUERY SOLUTIONS
Selling CRM
✔ Bidding Projects at Various Platforms like freelancer, Guru etc
✔ Interacting with clients & understanding business requirement
✔ Interacting with Development Team for seamless delivery
✔ support to clients
✔ Billing & revenue generation
07/2019 – 11/2019
Business Manager (Retention & Acquisition) , PEL SOFT LABS PVT LTD
Selling Software Product KIT19 (Common Platform for Small & Medium
Enterprises)
✔ Managing Business Channel Partners
✔ Understanding Technology Issues with Clients
✔ Developing New Prospects for Sales Funnel
✔ Training New Sales team
✔ Following up new business opportunities and setting up meetings
04/2014 – 06/2019
Business Development & Sales (Co Founder) , TECHNO QUERY SOLUTIONS
✔ Selling Websites B2C segment. Count from 0 to 115 in 4 years.
✔ Day to day Dealing with clients
✔ Identified and reviewed clients requirements in order to create good
website Design.
✔ Helping clients in their marketing activities.
✔ Identifies and generates leads through networking, cold-calling and
marketing, converting into key accounts
✔ Following up new business opportunities and setting up meetings
✔ Emphasises product features based on customers’ needs and
up-sell/cross-sell products/services
✔ Manages the sales cycle from inception to execution
✔ Manages high-profile corporate accounts
✔ Full ownership of P&L to achieve revenue growth and gross profit stream
✔ Coordinates and leads service review meetings to ensure customer
satisfaction and SLAs are being met
✔ Conducts bid analysis and deal execution, ensuring to buy, sell and
renegotiate/renew contracts at best prices
✔ Communicating new product developments to prospective clients
✔ Overseeing the development of marketing literature
✔ Providing management with feedback
Business Consultant , Product : Mowize By : P Cube Mobility Private Ltd
● Business Consultant for B2B – Mobile App for Financial Consultants
Sales Partner , Codec Networks Private Limited
● Selling B2b ISO 27001 Compliance
● VAPT & Corporate Training
03/2012 – 03/2013
Senior Test Engineer, ARICENT GROUP
● Testing Analytics
● Developing automation framework for auto testing
● Creating Test Plans and writing Test Cases
● Reporting Defects & Bugs in Defect Management System
03/2005 – 03/2012
Test Lead, HCL TECHNOLOGIES
● Testing Applications
● Creating Test Plans and writing Test Cases
● Reporting Defects & Bugs in Defect Management System.
ACADEMIC DETAILS
LLB from CCS University
Meerut, Uttar Pradesh, India
2017 – 2020
B.Tech in Electronics & Communication
kurukshetra, Haryana, India
1997 – 2001
12th from CBSE
Mira Model School
1997
10th from CBSE
Mira Model School
1995
CERTIFICATIONS & DIPLOMA
PGDCA (Post graduate diploma in computer applications)
CMC, New Delhi, India
2001 – 2002
Diploma in Cyber Laws from
Amity law School, Delhi, India
2003
Pursuing LLB
Chaudhary Charan Singh University (UP)
2018
PERSONAL INTERESTS
Traveling & Cooking
Published Blogs
[GDPR]
https://www.cyberlaws.org/general-data-protection-regulation-gdpr/
[BLOCK CHAIN]
https://www.cyberlaws.org/common-cyber-security-threats/
[STARTUPS]
https://www.cyberlaws.org/startups-are-easy-target-and-more-vulnerable/
Name : Rajneesh Gera
Contact : B2/B – 309, Janak Puri New Delhi – 110058
Mobile : +91 7678-631-337 +91 9899-609-331
Email : rajgera309@yahoo.com
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RAJIV ******
RAJIV KAPOOR,B.E (Chemical)1982,IIT(R)-TechnoCommercial And experienced Professional from Cement &other sectors
Results driven management executive with multifaceted experience of nearly more than 35 Yrs overall(25yrs. In Cement Industry). Delivered dramatic breakthrough improvements towards operational excellence by leading organizations to adopt business processes improvement techniques. Adept at conceptualizing profitable projects and managing very large operations encompass.
A challenging position in Process & Plant Operation and General Management. Excellence by means of continuous up gradation and using professional experience of Process & Plant Operation & Production & QC in cement Industry, Plant commissioning, stabilization & optimization, Project conception, technology finalization, project technical coordination & implementation, Energy savings, MIS reporting, etc. Well versed with working & maintaining all the norms of ISO 14001 & OHSAS 18001.
Sharp & Analytical Ability, Comprehensive technical work knowledge of working of latest & modern cement plants, excellent communication and interpersonal skill, excellent negotiation skills, good leadership quality, team spirit and decision making capability. Confidence in excellence through Collective achievement, Excellent General Management, work planning & execution. And negotiation skills
CORE COMPETENCIES
Project Management
Ø Conceptualizing and screening new projects and conducting feasibility studies to determine the viability based on technical, financial & economic parameters.
Ø Preparing detailed engineering, procurement/contracting and construction management plans.
Ø Monitoring Cost & Time over-runs to ensure timely execution of projects within budget.
Operations & Production Management
Ø Heading production operations with a view to ensure timely accomplishment of production targets within the time and cost parameters.
Ø Reduction of power & fuel consumption, enhancement of productivity, cost reduction.
Ø Determining the future needs and production capacity for producing required quantities of items on pre-defined standards and within financial costs.
Ø Achieving good/required PRI, NAV & OEE
Ø Planning & implementing the preventive & predictive maintenance schedules for improving the overall reliability and safety of plant equipments in power intensive business operations.
Process Engineering & Improvement
Ø Designing and implementing systems, processes and procedures to facilitate smooth functioning of overall production operations and enhance operational efficiency.
Ø Analyzing various processes / applications and recommending process modifications and equipment calibrations to enhance operational efficiency.
Ø Spearheading VA/VE & other continuous improvement initiatives across various processes.
Quality System Implementation / Quality Assurance
Ø Establishing Quality Management Systems across various processes to reduce rejection levels and ensure high quality standards at all the stages of production.
Ø Taking adequate measures like conducting assessments, audits and maintaining necessary records to ensure compliance with quality standards.
People Management
Ø Setting direction, energizing, mentoring, coaching, motivating, guiding and supporting teams.
Ø Developing, managing and monitoring the performance of multi-skilled large work force and conceptualizing need-based training programs for performing maintenance operations.
Strategy with respect technology and costing :
Strategic Thinking: Formulating & implementing effective strategies to achieve business objectives and ensure top line profitability.
Developing business policies & executing effective plans to assure achievement of agreed volume & profit objectives.
Preparing production budgets including overhead budget, maintenance budget and capital budget to enhance operations in coordination with the macro plans of organization.
CAREER RECITAL
Presently Working as Sr, consultant as Enegy Auditor for BEE for cement Industry………………………
……………………………………………………………………………………………………………………………………….From Jan’19 to till date—Vice President – Sales, Business Units-Industry & Utilities in Enocean Intellectual Solutions Pvt. Ltd. Gurugram,”AERATE”
———————————————————————————————————————From March 2017… to Dec. 2018, Worked with “Techrevo Engineers” an EPC Company dealing in ( Sugar, Pulp & paper, distilleries, glass, power, steel and cement ) as GM- Technical Cum Business Development and Heading AIR POLLUTION CONTROL DIVISION
……………………………………………………………………………………………………..
From 11.07.2016 to Jan 1st 2017 with Plant-Supervision, Denmark in Indian Office at Bangalore as Consultant and have been to Vietnam Cong Thang Cement Company for commissioning & Operations for 3 months.
…………………………………………………………………………………………………….
Worked as logistic Head in SKP Group for Binani group at Neem kaa Thanaa, Rajasthan
……………………………………………………………………………………………………..
Working From Feb 2015 to 10.07.2016: Working as Sr. Consultant
In process engineering, operation & process Improvements , projects, production, Productivity enhancement, cost reduction, savings, Improvements in manufacturing by six sigma …………………………………………………………………………………………………….Worked/Associated with Khaitan Beverages Pvt. Ltd as Head/Ceo from June 2012 to Feb 2015
………………………………………………………………………………………………………………..
Worked with Heaidelberge at Damoh as commissioning Associate for short period April 2012 to June 2012
As AVP ( Process Engineering. & Technical Services) In AMCL, NAGPUR from Dec 2011 to April 2012
……………………………………………………………………………………………………………….
From Nov. 2010 to Nov.2011 In Pawan Cement , Near Mount Rd. in Gujrat as GM (Operation, Production & works )
………………………………………………………………………………………………………………………………
Since Jul’09 with Calcom Cements, Lanka, Assam as GM – Works / Head-Plant / Projects till Nov.2010
——————————————————————————————————-
Jul’08-Jul’09 with ACC Ltd. (Holcim) Wadi, Karnataka as Head- Production & QC/Operation and worked successfully for achieving production targets, smooth operation, saving power and fuel, installing and commissioning AFR as secondary firing to reduce primary firing , cost reduction, maintain quality and overall productivity.
…………………………………………………………………………………………………………………
Mar’07-Jun’08 with JSW Cement, Tornagallu, Distt.-Bellary as General Manager – Cement Projects
Mar’06-Feb.’07 with JP Associate in their Himachal Projects as Project Manager
………………………………………………………………………………………………………………..
Dec 2002 to March 2006 with Technical Institute in Training & Placement as Head and academics as Associate Professor
Dec’00-Nov’02 with Ranbaxy Laboratories Ltd., R&D, Gurgaon as Sr. Research Scientist
————————————————————————————————-
Oct’82-Dec’00 with Cement Corporation of India Ltd. (CCI), mainly at Nemuch & Delhi Cement Grinding Unit, as Head/Manager-Production (last designation)
Commissioned CCI Nayagaon( Neemuch plant of 3,000 TPD IN 1987)
TRAININGS
A.Workshop on PQM conducted by ACC Holcim SWITZARLAND
B. 8 weeks’ training programme organized by Fuller International (USA) in 1987 on process and plant operation, process stabilization and maintenance technology
3.Talent Development Programme on Large Precalciner Kilns (Simulator based) conducted by NCBM
4.One year in CCI as Executive Trainee
——————————————————————————————————-
QUALIFICATION : B.E (Chemical)1982,UOR/Now IIT(R)
PERSONAL DOSIER
Date of Birth : 8th July 1960
Marital Status : Married on26th Jan 1985
Children : Two Daughters, one married & worked with M/s Infosys at Pune
And now in US AND Second one completed M.Sc. (Food & Nutrition)
From DU & topped And working as Nutritionist
Address : C-1402, JM Orchid, Sector-76,
Noida-201301(U.P) INDIA
Contact No : +91-84475275157, +91-120-4973898(Fixed land line),
Email Id : rajivkapoor1960@gmail.com,
Skyp Id : rajivkapoor1960
Passport Status : Valid Passport no. J4082539 till Oct 2020
Passion & Hobbies : SINGING, Played Cricket for UOR, Chess, Watching News
Nidhi *****
NIDHI PATIL
Mobile: +919930051158 E-Mail: patilnidhi1@gmail.com
~ Digital Marketing & Content Writing Professional with strong Business Development focus ~
15 years’ of qualitative experience in Sales & Business Development primarily in Health & wellness and Telecom Industry. Handled Digital Marketing Initiatives at Regional Level.
______________________________________An Overview_______________________________________
Ä Planning Monthly event calendar for Inhouse and Outhouse activities to promote the Brand.
Ä Planning & Implementing Digital Marketing initiatives.
Ä Excellence in diverse verticals of Customer Relationship Management and Marketing such as customer experience/value management, loyalty programs, brand management, direct marketing, visual merchandising, corporate communication and events & promotions.
_____________________________________Business Skills_________________________________________
¨ Creating content for promotion on local Insta and FaceBook Pages. Driving NPS, Customer Testimonials at Store level. Tying up with Local Influencers to experience services and write reviews.
¨ Writing content for SEO & SMM.
¨ Mapping client’s requirements & providing best products to suit their requirements backed up by prompt after sales service; generating business from existing accounts and achieving profitability & sales growth.
¨ Ensuring successful accomplishment of set business targets in the face of growing competition; bringing out USPs of all products and services to achieve higher sales realization value.
_____________________________________Career Record_________________________________________
September’19 Worked as Business Development Manager at Lavna Lifestyle Solutions
Lavna Lifestyle is Franchise partner to Rich Feel Hair Care & Dr. Jamuna Pai’s Skin Lab
Significant Contributions
¨ Handling strategic tie ups with Clubs, Salons, Hotels, etc. for cross branding and promotions.
¨ Handling Online PR Initiatives.
¨ Handling Influencer Marketing
¨ Tying up with Influencers for writing experience based reviews of our services.
¨ Running online campaigns on Facebook to generate leads & drive foot falls.
October’18 Worked as Sales Head at VLCC Healthcare Ltd.
Significant Contributions
¨ Handling strategic tie ups with Clubs, Salons, Hotels, etc. for cross branding and promotions.
¨ Handling Online PR Initiatives.
¨ Tying up with Influencers for writing experience based reviews of our services.
¨ Running online campaigns on Facebook to generate leads & drive foot falls.
¨ Creating video content for Insta and FaceBook Pages.
August’13 till September’18 worked with ETL Learning as an Educational Consultant
Significant Contributions
¨ Tying up with Pre-Schools and Schools for lead generation. Worked with pre schools like Podar International, Kidzee, Bal Vatika, Serra International etc
¨ Doing workshops for parents focusing on importance of early childhood learning. Did workshops in corporate like Vodafone – Mumbai and Poone.
¨ Participated in Exhibitions and road shows in Mumbai.
¨ Making Presentation to Interested parents and closing sales.
¨ After sales service given to parents on How to use the product, doing Kids camp for kids to demonstrate to parents how they could make the most of the product.
Jul’11 –Jun’13 working with Aircel Limited, Mumbai as Asst. Manager
Significant Contributions
¨ Headed alternate channel for Aircel.
¨ Explored various opportunities for business generation through stretigic alliances with Malls, Colleges, Hospitals, Corporates etc
¨ Established strategic alliance with diverse verticals like colleges, hospitals, corporate to organise road shows to show case and promote business.
¨ Tied up with Nair Hospital, Poddar college, Thakur college, National college, Chetna college etc.
Aug’08 – May’09 worked with Reliance Communications Ltd., Hyderabad as Area Sales Manager – Enterprise Broad Band Sales SME Business – AP Circle
Significant Contributions
¨ Steered complete sales of Enterprise Broadband, MPLS, VPN, PRI Connections and Audio & Video Conferencing,
¨ Increased the RCom share of wallet by analysing the communication infrastructure of the organisation.
¨ Successfully attained sales targets through market penetration and acquisition of new accounts.
¨ Ensured prompt delivery of services to the customers; explored opportunities for optimisation of revenue in the existing accounts.
Nov’04 – May’07 worked with Hutchison Essar (Now Vodafone Essar), Jaipur as Executive – Rajasthan Circle
Significant Contributions across Assignments
May’05 – May’07 Hutch Shop Operations
¨ Demonstrated excellence in managing the entire gamut of Store Operations, for entire Rajasthan, right from launch of store to managing deliveries, including inauguration and creating awareness in the local market.
¨ Devised & implemented plans to increase foot falls in the shop.
¨ Promoted sales through various strategic measures such as:
· Designing and implementing Rewards & Recognition for Shops.
· Holding one to one interaction with the Shop Supervisors and pushing them to achieve their targets.
· Designing & implementing customer friendly processes; ensuring implementation of standard processes across all shops.
¨ Instrumental in recruiting and training Shop Executives & Shop Supervisors.
¨ Successfully maintained inventory of all items (uniform, handsets, promotional gift items, fliers, etc.) at Hutch Shops; prepared & maintained Shop MIS.
Nov’04 – Apr’05 Hutch Shop Supervisor
¨ Successfully enhanced business by driving Shop Retail Sales.
¨ Played a key role in briefing and debriefing Shop Executives; motivated them to meet customer service standards.
¨ Prepared and maintained Shop MIS.
¨ Handled complete maintenance of Shop Inventory of Handsets, POS and Fliers.
Aug’99 – Oct’04 worked with Pagepoint Services India Ltd., Mumbai
Team Leader July’01 – Oct’04
¨ Successfully handled a team of 5 Key account Executives.
¨ Training, motivating, and driving the team to optimize their accounts and generate revenues.
¨ Handling customer related concerns.
¨ Coordinating with various departments to resolve customer queries.
Key Account Executive Aug’99-June 01
Significant Contributions
¨ Successfully identified large corporate, using competition Paging Services, and generated sales from them by providing them with competitive offers to swap and bringing them into the company’s system.
¨ Steered the sales of Telemarketing Services to leading Corporate such as Allied Digital, Berger Paints, HDFC and Avery India Limited.
¨ Developed strong relationships with key accounts, addressed their concerns and informed them about new products & schemes.
_________________________________________Scholastics_________________________________________
¨ PG Certification in Digital Marketing & Communicaions MICA – Pursuing
¨ MBA (Marketing) from Bhavnagar University in 1999 with 60%
¨ B.Sc. (Home Science) from MS University in 1996, Grade B
_____________________________________Personal Dossier_________________________________________
Date of Birth : 24th May 1976
Current Address: A- 504 Bhadralok Towers, Near Tube Company, OP Road, Vadodara – 390015
shubhi ******
About
I currently am working as a Change administrator and Liaison person within NHS Shared Business Services Project of Sopra Steria and provide Change Management to the projects across all change requests.
As part of my role I am the point of contact for all change related matters and responsible for ensuring my onshore manager is kept informed of all developments, matters of escalation and progression.
I am responsible for the day to day management of the Changes and Administer to ensure the change log, correspondence , meetings ,reports to name a few are up to date, accurate and administered.
Have done ITIL certification that gives me direction to focus on CM objectives
I have demonstrated the ability to show strong determination, development and leadership skills in order to achieve success within the Change Team and I intend on continuing with this attitude and approach to all that I do.
Have an energetic flair for natural communication and as change liaison person enjoy interacting with various Stakeholders /requesters across the change forum.
Have a great rapport both with onshore and offshore colleagues /Senior management .
I look forward to a positive reply and can be reached by email at Shubhi.mathur@soprasteria.com /
Shubhi28_mathur@yahoo.co.in or by phone at 9717900997
Total experience – 14 and a half years
I’ve spent 13 years in Sopra Steria and seen merger of Steria to Sopra Steria , and purchase of Xansa by Steria in my early years of joining.
Having worked last 8 years as a Change administrator and Liaison for NHS Project and before that as HR process assistant for Lloyds tsb .
One and a half years in HCL tech in BPO as Sr. Executive
Almost 6 months in Daksh E-Services PVT.LTD( IBM) as Sr. Executive
Before that worked in Jindal Modern school and India education Centre as front office Executive
As job role is different hence mentioned in Resume however not counted in Job experience .
Shubhi Mathur
Mobile No: 9717900997
Email ID: shubhi28_mathur@yahoo.co.in
——————————————————————————————————————————————–
Work Experience:
Sopra Steria Pvt.Ltd
OCT 2006 – PRESENT
Company Profile:
Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end to end service offerings in the market: Consulting, Systems Integration, Software Development, Infrastructure Management and Business Process Services.
Project – National Health Service ( UK)
Job Profile – IT Change Administrator and Liaising Consultant
May 2011 till Date
NHS Shared Business Services (NHS SBS) is a unique joint venture between the Department of Health and Sopra Steria founded in 2004. We are the UK’s leading provider of business support services to the NHS in England working with over a third of NHS Trusts, 100% of the NHS Commissioning organizations and NHS Provider organizations.
Assess and Complete the change management assessments with effective documentation- SOPS, routing and chasing/updating on the changes .
Lead on the change management activities (change life cycle)
Support and engage senior leaders for changes that require to go through Change Advisory Board by chairing/ taking minutes of the meeting .Circulating the minutes / assessments and Gateways to the Leads Release and Test Managers
Taking Ecabs forward with release manager
Coordinate efforts with other specialists .
Initiate Service Gateways -A series of staged checkpoints from initiation , evaluation , implementation,
testing ,deployment ,release till benefit realization for the changes.
Manage stakeholders through the change process at all levels
Track and report changes through report generation
Monitor change progress by liaising with evaluation leads and release managers
· Audit data provided to the security manager upon request, typically quarterly
· Assist my onshore manager to Identify, analyze, and prepare risk mitigation tactics.
VENKAT ******
Venkat Ramana R
Contact: +919390226559
Email: venkatr0409@gmail.com
Summary
· Workday Consultant with 3 years of Techno – Functional experience in Reporting, Core connectors, DT, Payroll, PECHI, Studio Integrations and Business Process and Security and overall 5.5 years of experience in IT Industry.
· Experienced in developing Custom Reports, Advanced Reports, Composite Reports, Matrix Reports and Calculated fields.
· Good Understanding of Integrations including Web Services, Workday Architecture, Business Process Framework.
· Work experience in configuring Business Processes, Security configurations and Developing Reports.
· Having good experience in Payroll Interface to send data to ADP system.
· Experience with Workday HCM Fundamentals, Inbound/Outbound Integrations, Calculated Fields, Report Writer, Configurable Workday Security, Workday Studio, EIB (Enterprise Interface Builder), Core Connector, PICOF, Cloud Connector, XML, XPATH, XSLT, Workday web services, Organization Structure, Business Process, Custom Objects, Compensation.
· Good Working knowledge workday components like workday-In, workday-out Rest, Workday-out Soap, A-sync mediation, Splitter, Aggregator, MVEL, Store, and CSV-to-XML in Workday Studio.
· Good knowledge in migrating reports from lower tenant to sandbox and production using object transporter.
· Have excellent analytical problem-solving skills and communication skills.
TECHNICAL SKILLSET
· Cloud Technologies : Workday – Core Connector, EIB, Report Writer, PICOF, Workday Studio and security.
· Databases & Tools : SQL Server, MS Access
· Operating System : Windows Server 2000. 2003, XP, Seven, Vista
· Document Processing: MS PowerPoint, MS Project, MS Visio, MS Web, MS Excel
CAREER BACKGROUND
Workday Techno – Functional Consultant (Sept 2016-Present):
Organization: Avon Technologies
Client: Bose
Project: Implementation & Product Support.
Bose Corporation is a manufacturing company which predominantly sells audio equipment. The company was established by Amar Bose in 1964 and is based in Framingham, Massachusetts. Bose is best known for its home audio systems and speakers, noise-cancelling headphones, professional audio products and automobile sound systems. Bose has a reputation for being particularly protective of its patents, trademarks, and brands.
The majority owner of Bose Corporation is the Massachusetts Institute of Technology, which receives cash dividends through the non-voting shares donated by the founder in 2011. According to the company annual report in the 2017 financial year, Bose Corporation received revenue of US$3.8 billion and employed more than 8,000 people.
Responsibilities:
· Managed the global production / implementation support for Workday – HCM covering more than 10 countries.
· Managed testing for Global HR Transformation Programme implemented with Workday – HCM as Core HCM Solution, Absence Management -multiple payroll systems (ADP) and other legacy systems.
· Deployment of Workday including requirements gathering, design, configuration, testing, and data migration activities.
· Worked on PICOF and Core Connectors to build.
· Worked On data transfer from tenants to SFTP, FTP Server.
· Create detailed system interface specifications, field mapping, and system process designs.
· Worked on migration of data from Sandbox to Production.
· Creating Outbound Integrations using Core connector, DT, workday studio and sending data from workday to Third party payroll vendors (ADP, NGA).
· Developing test plan and strategy for Workday implementation engagements and advice clients on Workday testing with best practices.
· Work closely with HR to understand functional requirements and execute them through successful implementation and testing
· Implemented multiple change requests in to production covering the configuration of business processes, condition rules, EIB’s data load, Time off plans, One-time payment plans, Compensation plans, reference data and security configuration.
· Knowledge of Domain, Role and User based security
· Involved in Data Conversion, Workday BP Configuration
· Designed and developed a set of integrations to integrate Workday HR with Recruiting system.
· Direct interaction with client and gathering requirements for interfaces.
· Involved in creating the custom reports as per the clients requirements and involved in creating the integrations for county specific.
System Engineer (April 2014-August 2016):
Organization: Avon Technologies
Client: Com Wave
Role: PeopleSoft Consultant
Project: HRMS Implementation& Production Support.
· Worked on Application Engine and component interface to data upload into people soft environment using mass load tool Programs.
· Worked on Interfaces using People tools like Application Engine and Component Interface
· Worked on all Asia country’s data upload.
· Created records, views and pages using Application Designer and modified several pages to take care of additional fields and validations.
· Utilized Component Interface and File Layout to upload data into client environment.
· Design and development of Run control pages.
ACADEMICS
· Bachelor of Technology from JNTU- Kakinada June – 2009.
Harpreet ******
HARPREET SINGH CHAWLA
Mumbai, India, IN • hchawla13@gmail.com • 7045711805
Front End Developer at Deloitte Consulting USI Pvt Ltd
Summary
• Web developer with 6 years experience in developing Front end/Full stack applications.
• Strong development experience with Core Javascript, ReactJs and Node Js
• Experience of Business Web Application with REST architecture.
• Experience in using JSON and API architecture to link with back-end applications.
• Building an application through the entire life cycle requirement gathering to delivering the end product following agile methodology.
• Strong presentation and oratory skills.
Skills
Technologies
React JS, Object Oriented Javascript, Angular ,HTML5,CSS3,Sass.
Database
Postgres SQL
Backend
Build Tools
Configuration Tools
Node Express
Webpack
GitHub
Work History
September 2016 – Present Consultant
Deloitte
I have worked with a team towards developing applications for various clients which involves front end as well as backend work. The applications involved processing large chunks of data and managing the responsive user interface of the applications for better look and performance.
Projects
1. Waste Management – The project involved building API’s for the front end salesforce application using Node Express with database as Postgres SQL. All the deployment is done on Amazon Web Services.
Responsibilities:
• Creating API’s using Node-Express concepts like Promises, Async Await.
• Setting up the express application from scratch, creating collections in postman and testing.
• Deploying changes on Amazon Web Services.
• Bug fixing the application in Express.
2. Telstra – This is a telecom client in Australia. The application involved building user applications which was used to lay out various new offers or promotions on their site.
Responsibilities:
• Creating web components using React JS
• Build a custom carousel library which takes a json object as a configuration and creates a carousel which can be deployed in anywhere.
• Extensive use of Object Oriented Javascript to build web applications.
• Building the design of the page using HTML5,Css3,Sass.
• Building the application using build tools like Webpack, Grunt
• Use of tools like AEM for data configuration
3. Scholastics – This is a education domain portal which involved building their web application using the
front end technologies like Javascript,AngularJS,HTML5,Css
Responsibilities:
• Creating web components using AngularJS,Javascript,HTML5,Css.
• Debugging and bug fixing in existing application
• Use of Adobe Target.
Mar 2014 – September 2016 Senior Software Engineer
Capgemini
I have worked with a team towards developing software applications for various clients which
involves Web as well as desktop applications. The applications involved processing large chunks
of data and managing the responsive user interface of the applications and websites.
Projects
4. Precision Fastening System -The application involved building a user interface for the
company Ingersoll Rand for their tightening tool. It involved working with Rest architecture,
Web sockets,HTML5,CSS3,managing large data through No SQL Couch DB. The technology
used was Angular Javascript, Object oriented Javascript.
Jun 2013 – Mar 2014 Software Developer
QX Ltd, Ahmedabad
I have worked towards developing responsive websites and software applications for our
internal clients within the organisation. My roles involved maintenance and creation of
Websites and web applications. Technologies involved were Dotnet, HTML,CSS.
Personal Information
Date of Birth 22nd August 1991
Languages English, Hindi, Gujarati, Punjabi
Hobbies Rapping, watching movies.
Education
Jun 2009 – May 2013 Bachelor of Engineering
G.H Patel College of Engineering and Technology
Information Technology Engineering
Extra-Curricular Activities
• Volunteered as a teacher at an NGO Bachhpan involved in teaching slum kids at Vallabh
Vidhyanagar, Anand. Won Debates as well as various group discussion competitions at college
level.
• Won rap/singing competitions by Radio Mirchi and various others.
Deepak ******
Ü A seasoned professional with 9 years of experience in Project Management, Construction & resource Planning / Project Monitoring & Control.
Ü Presently associated with Kalpataru Power Transmission Ltd.
Ü Adept in Project planning, Co-ordinator and spearheading projects involving method engineering, development, resource planning with a flair for adopting modern construction methodologies as per Client & quality standards.
Ü Preparation of Cash Flow on Monthly and Quarterly Basis.
Ü Demonstrated abilities in effective project planning and implementing various cost control measures.
Ü Excellent relationship management, analytical liaised with Client for various issues.
Ü Expert Communicator with strong interpersonal, organizational, and communication skills. Able to clearly and concisely convey complex technical information.
CORE COMPETENCIES
Project, Construction Planning & Monitoring
Ü Proficient with present construction methodologies, systems in compliance with quality, quantity & cost control standards.
Ü Attending the meeting with client relating to progress measurement & analysis
Ü Updating of Schedule on weekly basis, analysis of Critical path on Primavera & MS Project.
Ü Generating project progress reports (Daily, Weekly & Monthly) & MIS
Ü Supervising entire gamut of work activities in with clients, Consultant, subcontractors.
Ü Ensuring the operations to be within Budgeted cost & within time Frame.
Ü Participating in project review meetings for evaluating projects progress, concerns preparation of Minutes of meeting.
Ü Project progress updating, monitoring & controlling with physical progress.
Site Management/ Project Control
Ü Identifying, quantifying critical and non-critical risk areas, mitigating & suggesting measures to minimize the impact of risk, monitoring status of risk throughout the project.
Ü Overseeing complete vendor selection as well as development; conducting the technical analysis of offers for the orders placement for major civil systems.
Ü Anchoring on-site construction activities as per the drawings to ensure completion of project within the time & cost parameters.
Ü Inspecting field sites to observe, evaluate the condition and operability of facilities, structures.
Ü Co-ordination between all departments and site with the Consultant/Client, preparing daily, weekly and monthly reports.
Resource Planning & Control
Ü Planning the Resources, identifying resource needs & timely deployment of resources, identifying resource under/over allocated areas.
Ü Monitoring & control of resource utilisation and productivity, to ensure smooth execution of projects.
Project Cost Control
Ü Responsible to control and monitor project total expenditure including verifying and checking of invoices and claims from suppliers, vendors and subcontractors to ensure that all project expenditures are captured and properly recorded.
Ü Provide planning and cost controlling support for all projects which includes variation reporting, monitoring of milestone progress to the preparation of customer billing processes, etc
Ü Perform and manage project activity scheduling and monitoring
Ü Perform technical and commercial review of EPCI long time tenders (subcontractor’s quotations) for the preparation of Service agreements
Ü Ensure effective project implementation and utilize productive reports from the creation of WBS with the use of project management system to monitor the status of all purchases, invoicing and delivery up to the closure of the project.
Ü Perform project costing related reporting to the team and management’s review on a monthly basis to ensure that expenditures are kept within the project budget.
Ü Provide cost control and planning advice to the internal PMT team as and when required.
Ü Coordinated with the project engineer to define project requirements and cost.
Ü Studied about the causes of difference in estimated and actual costs involved in the project.
Ü Conducted periodic tests to check whether cost control policies are followed.
Ü Prepared reports to analyze differences between project cost before and after implementation of new cost controls.
Ü Performed additional tasks as assigned.
CAREER CONTOUR
Since June-18 to till Now- Kalpataru Power Transmission Ltd (Mumbai Head Office).
Reporting: General Manager Project Controls.
Responsibility:
Preparing Baseline Programme
Actual Expenses and progress Updation against Plan.
Preparation of Plan Vs Actual Presentation for higher management
Preparation of Zero Budget for New projects.
Preparation of Cash flow on monthly and Quarterly basis
Follow Up with site team for timely billing & Collection for construction projects.
Preparations of presentations for internal review meetings.
Responsible for Updating Baseline Programme
Preparation of material & services QCS masters
Preparation of Billing Break-up
Responsible for preparation of Extension of Time (EOT) Submittals.
Coordinate with Site Engineers and Construction team for Site Daily Progress
Responsible for updating Site Monitoring Sheets.
Preparing of Internal Weekly Reports for various Projects
Responsible for Tracking and Monitoring Site Progress.
Assists the PM on preparing Target & Look ahead for Construction Team.
Since Oct-2017 to till May-18- TRANS EMIRATES ELET. & MECH. WORKS. L.L.C- ABU DHABI.
Reporting: Area Manager.
Responsibility:
Preparing MEP Baseline Programme
Preparing Daily Weekly and monthly reports
Responsible for Updating Baseline Programme
Responsible for preparation of Extension of Time (EOT) Submittals.
Coordinate with Site Engineers and Construction team for Site Daily Progress
Responsible for updating Site Monitoring Sheets.
Preparing of Internal Weekly Reports for various Projects
Responsible for Tracking and Monitoring Site Progress
Assists the PM on preparing Target & Look ahead for Construction Team
Since Dec 2015 to Oct-2017 – Dodsal Engineering and Construction Pte. Ltd
Project: EPC for Rumaitha / Shanayel Facilities Phase – III
PMC: Mott McDonald
Client: Abu Dhabi Company for Onshore Oil Operations (ADCO)
Project Value: USD 734 Million
Position: Planning Engineer
Reporting: Project Control Manager
Scope: Civil & Structure: Substation Building, Industrial Building, Flow Suction Tanks, Pipe Racks, Flare Stack area, Slug Catcher, Production Manifold, Effluent Water Treatment Plant, Clusters Equipment Foundations (ETR / ITR / Chemical Injection Package / PL / PR / WHCP / MPFM), Pipe Supports, Pipe Sleeper, Valve Pits.
Pipeline: Network Pipeline (320Kms) Export Pipeline (118Kms)
Piping: SAW / SMLS Pipeline, High Pressure Valves, SMLS CS/SS Piping, Welded CS Piping, Cladded/Non-Ferrous Piping, Pipeline and Piping Fittings.
Mechanical: Flare Package, Slug Catcher (Pressure Vessels), Centrifugal API Pumps, Flow Suction Tanks, Chemical Injection Package, Oil Export Pump / Booster Pump and Effluent Treatment Package.
Electrical: 33kV Over Head Line, Power & Distribution Transformer 33kV, Solar System, Passive Cooled Shelter, Power Skid, HT & LT Power Cables and Control Cables, Earthing and Lightning Protection System, Cathodic protection.
Instrumentation: SCADA, Leak Detection System, Well Head Control Panel, Multi Phase Flow Meter, MOV/Choke/Control/ON/OFF ESD Valves, HIPPS Valve, PSV / RO, Ultrasonic/Magnetic/V-Cone/ Rotameter Flowmeters, PT/TT/FT/Level Transmitters, Installation/Testing and Pre-Commissioning.
Responsibility:
· Preparation of baseline schedule
· Preparation of Daily, weekly and Monthly reports
· Responsible for updating of Schedule
· Co-ordination with Clients & PMC for progress measurement
· Responsible for weekly & Monthly progress measurement & submission to Client
· Preparation of Minutes of meeting for weekly progress meeting with Client
· Responsible for progress tracking and monitoring progress and reporting to PCM/ PM
· Responsible for 03 Week look ahead schedule
· Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay
Since Feb2015 to Nov 2015- Dodsal Engineering and Construction Pte. Ltd
Project: HABSHAN – MAQTA – TAWEELAH GAS PIPELINES PROJECT-Abu Dhabi (297 Kms)
Position: Planning Engineer
Reporting: Project Control Manager & General Manager
Responsibility:
· Preparation of baseline schedule
· Preparation of Daily, weekly and Monthly reports
· Responsible for updating of Schedule
· Co-ordination with Clients & PMC for progress measurement
· Responsible for weekly & Monthly progress measurement & submission to Client
· Preparation of Minutes of meeting for weekly progress meeting with Client
· Responsible for progress tracking and monitoring progress and reporting to PCM/ PM
· Responsible for 03 Week look ahead schedule
· Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay
Since May 2011 to January 2015 – Punj Lloyd Ltd. INDIA – as Planning Engineer
Project: Mumbai Uran Pipeline Project
Project: Dabhol Bangalore Pipeline Project (1,386 Kms )
Project: Dhaj Vijaypur Pipeline Phase-II (150 Kms )
Position: Planning Engineer
Reporting: Project Manager & Project Control manager
ACADEMIA
2011 B-Tech (Mechanical) from Punjab Technical university Punjab
ACADEMIA
2007 12th Std. from C.B.S.E. Board Second Division
IT FORTE
Ü MS-Windows-98, 2000, XP & Vista professional Operating System.
Ü MS-Office (MS-Word, MS-Excel, MS-Powerpoint, MS-Access, MS-Outlook)
Ü Working on Oracle 11i for Purchase Orders.
Ü Working on Primavera Project Planning P6.
PERSONAL DOSSIER
Date of Birth : 29th June 1989
Permanent Contact :
Address : Village Nagawari
The-Nurpur,Distt-Kangra
State-Himachal Pradesh
Country-India
Passport No : H8639867; Exp- 21/02/2020
No. of Dependents : 04
Nationality : Indian
Ü A seasoned professional with 9 years of experience in Project Management, Construction & resource Planning / Project Monitoring & Control.
Ü Presently associated with Kalpataru Power Transmission Ltd.
Ü Adept in Project planning, Co-ordinator and spearheading projects involving method engineering, development, resource planning with a flair for adopting modern construction methodologies as per Client & quality standards.
Ü Preparation of Cash Flow on Monthly and Quarterly Basis.
Ü Demonstrated abilities in effective project planning and implementing various cost control measures.
Ü Excellent relationship management, analytical liaised with Client for various issues.
Ü Expert Communicator with strong interpersonal, organizational, and communication skills. Able to clearly and concisely convey complex technical information.
CORE COMPETENCIES
Project, Construction Planning & Monitoring
Ü Proficient with present construction methodologies, systems in compliance with quality, quantity & cost control standards.
Ü Attending the meeting with client relating to progress measurement & analysis
Ü Updating of Schedule on weekly basis, analysis of Critical path on Primavera & MS Project.
Ü Generating project progress reports (Daily, Weekly & Monthly) & MIS
Ü Supervising entire gamut of work activities in with clients, Consultant, subcontractors.
Ü Ensuring the operations to be within Budgeted cost & within time Frame.
Ü Participating in project review meetings for evaluating projects progress, concerns preparation of Minutes of meeting.
Ü Project progress updating, monitoring & controlling with physical progress.
Site Management/ Project Control
Ü Identifying, quantifying critical and non-critical risk areas, mitigating & suggesting measures to minimize the impact of risk, monitoring status of risk throughout the project.
Ü Overseeing complete vendor selection as well as development; conducting the technical analysis of offers for the orders placement for major civil systems.
Ü Anchoring on-site construction activities as per the drawings to ensure completion of project within the time & cost parameters.
Ü Inspecting field sites to observe, evaluate the condition and operability of facilities, structures.
Ü Co-ordination between all departments and site with the Consultant/Client, preparing daily, weekly and monthly reports.
Resource Planning & Control
Ü Planning the Resources, identifying resource needs & timely deployment of resources, identifying resource under/over allocated areas.
Ü Monitoring & control of resource utilisation and productivity, to ensure smooth execution of projects.
Project Cost Control
Ü Responsible to control and monitor project total expenditure including verifying and checking of invoices and claims from suppliers, vendors and subcontractors to ensure that all project expenditures are captured and properly recorded.
Ü Provide planning and cost controlling support for all projects which includes variation reporting, monitoring of milestone progress to the preparation of customer billing processes, etc
Ü Perform and manage project activity scheduling and monitoring
Ü Perform technical and commercial review of EPCI long time tenders (subcontractor’s quotations) for the preparation of Service agreements
Ü Ensure effective project implementation and utilize productive reports from the creation of WBS with the use of project management system to monitor the status of all purchases, invoicing and delivery up to the closure of the project.
Ü Perform project costing related reporting to the team and management’s review on a monthly basis to ensure that expenditures are kept within the project budget.
Ü Provide cost control and planning advice to the internal PMT team as and when required.
Ü Coordinated with the project engineer to define project requirements and cost.
Ü Studied about the causes of difference in estimated and actual costs involved in the project.
Ü Conducted periodic tests to check whether cost control policies are followed.
Ü Prepared reports to analyze differences between project cost before and after implementation of new cost controls.
Ü Performed additional tasks as assigned.
CAREER CONTOUR
Since June-18 to till Now- Kalpataru Power Transmission Ltd (Mumbai Head Office).
Reporting: General Manager Project Controls.
Responsibility:
Preparing Baseline Programme
Actual Expenses and progress Updation against Plan.
Preparation of Plan Vs Actual Presentation for higher management
Preparation of Zero Budget for New projects.
Preparation of Cash flow on monthly and Quarterly basis
Follow Up with site team for timely billing & Collection for construction projects.
Preparations of presentations for internal review meetings.
Responsible for Updating Baseline Programme
Preparation of material & services QCS masters
Preparation of Billing Break-up
Responsible for preparation of Extension of Time (EOT) Submittals.
Coordinate with Site Engineers and Construction team for Site Daily Progress
Responsible for updating Site Monitoring Sheets.
Preparing of Internal Weekly Reports for various Projects
Responsible for Tracking and Monitoring Site Progress.
Assists the PM on preparing Target & Look ahead for Construction Team.
Since Oct-2017 to till May-18- TRANS EMIRATES ELET. & MECH. WORKS. L.L.C- ABU DHABI.
Reporting: Area Manager.
Responsibility:
Preparing MEP Baseline Programme
Preparing Daily Weekly and monthly reports
Responsible for Updating Baseline Programme
Responsible for preparation of Extension of Time (EOT) Submittals.
Coordinate with Site Engineers and Construction team for Site Daily Progress
Responsible for updating Site Monitoring Sheets.
Preparing of Internal Weekly Reports for various Projects
Responsible for Tracking and Monitoring Site Progress
Assists the PM on preparing Target & Look ahead for Construction Team
Since Dec 2015 to Oct-2017 – Dodsal Engineering and Construction Pte. Ltd
Project: EPC for Rumaitha / Shanayel Facilities Phase – III
PMC: Mott McDonald
Client: Abu Dhabi Company for Onshore Oil Operations (ADCO)
Project Value: USD 734 Million
Position: Planning Engineer
Reporting: Project Control Manager
Scope: Civil & Structure: Substation Building, Industrial Building, Flow Suction Tanks, Pipe Racks, Flare Stack area, Slug Catcher, Production Manifold, Effluent Water Treatment Plant, Clusters Equipment Foundations (ETR / ITR / Chemical Injection Package / PL / PR / WHCP / MPFM), Pipe Supports, Pipe Sleeper, Valve Pits.
Pipeline: Network Pipeline (320Kms) Export Pipeline (118Kms)
Piping: SAW / SMLS Pipeline, High Pressure Valves, SMLS CS/SS Piping, Welded CS Piping, Cladded/Non-Ferrous Piping, Pipeline and Piping Fittings.
Mechanical: Flare Package, Slug Catcher (Pressure Vessels), Centrifugal API Pumps, Flow Suction Tanks, Chemical Injection Package, Oil Export Pump / Booster Pump and Effluent Treatment Package.
Electrical: 33kV Over Head Line, Power & Distribution Transformer 33kV, Solar System, Passive Cooled Shelter, Power Skid, HT & LT Power Cables and Control Cables, Earthing and Lightning Protection System, Cathodic protection.
Instrumentation: SCADA, Leak Detection System, Well Head Control Panel, Multi Phase Flow Meter, MOV/Choke/Control/ON/OFF ESD Valves, HIPPS Valve, PSV / RO, Ultrasonic/Magnetic/V-Cone/ Rotameter Flowmeters, PT/TT/FT/Level Transmitters, Installation/Testing and Pre-Commissioning.
Responsibility:
· Preparation of baseline schedule
· Preparation of Daily, weekly and Monthly reports
· Responsible for updating of Schedule
· Co-ordination with Clients & PMC for progress measurement
· Responsible for weekly & Monthly progress measurement & submission to Client
· Preparation of Minutes of meeting for weekly progress meeting with Client
· Responsible for progress tracking and monitoring progress and reporting to PCM/ PM
· Responsible for 03 Week look ahead schedule
· Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay
Since Feb2015 to Nov 2015- Dodsal Engineering and Construction Pte. Ltd
Project: HABSHAN – MAQTA – TAWEELAH GAS PIPELINES PROJECT-Abu Dhabi (297 Kms)
Position: Planning Engineer
Reporting: Project Control Manager & General Manager
Responsibility:
· Preparation of baseline schedule
· Preparation of Daily, weekly and Monthly reports
· Responsible for updating of Schedule
· Co-ordination with Clients & PMC for progress measurement
· Responsible for weekly & Monthly progress measurement & submission to Client
· Preparation of Minutes of meeting for weekly progress meeting with Client
· Responsible for progress tracking and monitoring progress and reporting to PCM/ PM
· Responsible for 03 Week look ahead schedule
· Responsible for delay analysis & mitigation plan to PCM/ PM for mitigate the delay
Since May 2011 to January 2015 – Punj Lloyd Ltd. INDIA – as Planning Engineer
Project: Mumbai Uran Pipeline Project
Project: Dabhol Bangalore Pipeline Project (1,386 Kms )
Project: Dhaj Vijaypur Pipeline Phase-II (150 Kms )
Position: Planning Engineer
Reporting: Project Manager & Project Control manager
ACADEMIA
2011 B-Tech (Mechanical) from Punjab Technical university Punjab
ACADEMIA
2007 12th Std. from C.B.S.E. Board Second Division
IT FORTE
Ü MS-Windows-98, 2000, XP & Vista professional Operating System.
Ü MS-Office (MS-Word, MS-Excel, MS-Powerpoint, MS-Access, MS-Outlook)
Ü Working on Oracle 11i for Purchase Orders.
Ü Working on Primavera Project Planning P6.
PERSONAL DOSSIER
Date of Birth : 29th June 1989
Permanent Contact :
Address : Village Nagawari
The-Nurpur,Distt-Kangra
State-Himachal Pradesh
Country-India
Passport No : H8639867; Exp- 21/02/2020
No. of Dependents : 04
Nationality : Indian
Somak *****
HUMAN RESOURCE (HR)
Dedicated and motivated Graduate seeking entry level HR job with to utilize my true potential while nurturing skills.
PROFILE
· Pursuing PGDM from Attitude Academy affliated to TATA INSTITUTE OF SOCIAL SCIENCES ; determined to carve a successful and satisfying career in the industry.
· Knowledge of Recruitment, HRIS(Human Resource Information Software), and Performance Appraisal in HR industry.
· Understanding of services such as Training & Development, Administration Management, Payroll Management, & completed project on “Recruitment Management” for helping the organization to perform its activities efficiently.
Technical Skills
HR- One, sumHR X990
SKILLS
· Employee Relations
· Performance Management
· Multi-Tasking
· Team Leading
· Communication
· Negotiation
· Office Support
· Team Building
· Problem Solving & Conflict Management
· Team Orientation
· Organization
· Computer Literacy(including internet , email , word processing)
· Strategic Orientation
· Relationship Building
· Leadership
· Critical Thinking
· Logistics
· Staffing
· Mentoring
· Finance
· Accounting
· Presentation & Public Speaking
· Hiring
· Firing
EDUCATIONAL CREDENTIALS
PGDM HR AND ADMIN 2018
Tata Institute of Social Sciences (TISS- SVE), 76%(upto 1st Sem)
BTECH Computer 2016
UEM College, IEM, 63.02%
HSC 2012
Army Public School, CBSE Board, 59.2%
SSLC 2010
Army Public School, CBSE Board, 79.8%
Project taken as a part of Academic Curriculum
Project : ”Recruitment Management System”
Review : The project was undertaken to understand how recruitment management system helps in identification of potential candidates for organisation .By Recruitment Management System one can understand how the CV gets shortlisted, how recruitment consultants attract candidates, characteristics of Newspaper advertisements and finally what happens in an interview.
Additional Qualification / Achievements / Certifications:
· Certificate in Microsoft on Software Developmental(C#) Fundamentals
· Certificate in Microsoft on Database Fundamentals.
· Certificate in Microsoft on Windows Development Fundamentals.
· Certificate in HP on Networking Concepts & Security
· Certificate in International Science Exhibition for Robotics
· Certificate from Tata Institute of Social Sciences on completion of Interactive Workshop on Transfer yourself to achieve faster than ever before.
Selvi **** ************************ *********
Accomplished executive assistant offering 9+years of administrative experience reporting to a VP and other top executives. Dedicated and focused at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Proficient user of MS Office (Word, Excel, PowerPoint, and Outlook), Ariba, Concur
Highlights
· Calendar Scheduling
· Meeting and Travel Support
· Report generation and presentation
· Event Oversight
· Business Correspondence
· Time Management
Experience
VMWare Software India Pvt Ltd
Executive Assistant (Operations Specialist) – VP, 11th Dec 2017 to 3rd Aug 2018
• Heavy calendaring, approvals queue management
• Create expenses reports, travel documentation, visa documentation
• Manage cost centre budgets – planning, forecasting and reporting
• Coordination and planning for meetings, conference calls and special events, including arrangement of logistics, meeting space, communications
• Attend and take notes during weekly meetings and strong follow-up on action items to ensure completion of such
• Collaborate and follow up with respective stakeholders of organizations/departments to achieve all project or task deliverables
• Collaborate and follow up with respective stakeholders of organizations/departments to achieve all project or task deliverables
• Facilitate communication with all levels of management, both internal and external
Accenture Services Pvt Ltd
CSO – Sr. Analyst,17th Apr 2014 till 4th Oct 2015
• Creating SEP IDs and updating client visit details
• Updating visit tracker on weekly basis
• Data analysis on client visits and preparing the deck
• Co-ordinating and scheduling meeting with project stakeholders prior to client visit for the prep
• Logistics support– boardroom blocking, collating requirements with the project team, coordinating with events team and getting the entire visit organizedBlocking table for dinner. Booking cab, hotels for clients and client partners
• Collecting and Collate deck and formatting it for client visits
Accenture Services Pvt Ltd
PMO – Sr. Analyst,1st Jan 2014 till 16th Apr 2014
• Creating Demands for projects, tracking, to place FSL, FHL, Challenging the resources
• Daily – ITSM report, Scheduled and Unscheduled changes report
• Weekly – MHRA IDC updates, Cab Roster, Opex Metrics
• Monthly – Shift allowances
• Capacity Planning – Updating the WBS and allocating seats to resource, raising SRM in the tool for machine deployment and Port enablement, followup with the ACP team to allocate new seats to projects
• Procurement requests
• Requesting for Citrix , ITSM…account creation
• Asset tracking, sharepoint access
Accenture Services Pvt Ltd
Analyst – Executive Assistant 20th Feb 2012 till 31st Dec 2013 – On Company Payroll
30th May 2011 to 19th Feb 2012 – On Contract – Genius Consultant
• Supporting 7/8MD’s with complex calendar management and scheduling of meetings. Setting up conf calls, ensuring dial-in are set up and conference rooms are booked as per requirement
• Arrange internal and client meetings, books internal meeting room, arrange refreshments, and catering. Coordinates with Events Management as required. Setting up conference calls and/ or videoconferences. Take care of end to end logistic requirements.
• To organize end to end travel arrangements (domestic and international) including logistics
• Open and manage all incoming post, update office directory, create and distribute documents on behalf of the Executives. Regular filing & faxing. Required to arrange courier services. Sending out mailers on behalf of the Executive.
• To help with Time & Expense Reporting
• Coordinating with RMS team for invite letter for travelers and to proceed further to get visa
• Procurement support – raise Ariba request (PO) for the requirements and follow up to get it on time
• Quick turnaround time for learning new portals or anything new in the system and able to contribute to success of the team
• Perform other secretarial and administrative tasks as and when it is required
EMC2
Admin Assistant, 1stSept 2009 to Dec 2009
RSA – The Security Division of EMC2
Admin Assistant, 3rd Apr 2008 to Dec 2009
• Efficiently maintaining calendar for the Sr. Director
• Proactively interact with functional groups for scheduling meetings
• Preparing /Collating business presentations
• Updating Org chart on weekly basis
• Manage Travel Schedule (Domestic & International) and travel settlement
• Manage Visitor Travel Agenda and logistics arrangement
• Coordinating and arranging training programs
• Collating weekly status reports for management meets
• Interacting with other external RSA/EMC groups across multiple locations
• Onboarding for new joinees – cubical allotment, PC/Laptop etc.,
• Tracking, updating and ensuring complete utilization of Team Building budget
• Capacity Planning
Dell R&D Centre
Sr. Admin Specialist, 24th July 2006 till 2nd Apr 2008
• Efficiently maintaining calendar for 2 Regional Director and 2 SLM
• Proactively interact with functional groups for scheduling meetings
• Preparing /Collating business presentations
• Updating Org chart, Roster on weekly basis – internal and external
• Manage Travel Schedule (Domestic & International) and travel settlement
• Manage Visitor Travel Agenda and logistics arrangement
• Co-ordinating and arranging training programs
• Collating weekly status reports for management meets
• Interacting with other external Dell groups across multiple locations
• Onboarding for new joinees – cubical allotment, PC/Laptop etc.,
• Tracking, updating and ensuring complete utilization of Team Building budget
• MOM and follow up on action items
• Maintenance of all confidential information
• Interacting with Vendors
• Capacity Planning
Sasken Communications Technologies Ltd
Sr. Admin Specialist,1st Apr 2004 to 21st Jul 2006 – On contract – Raj Consultant
1st Jul 2003 to 31st Mar 2004 – On contract – Mafoi
· One point of contact for internal – Managers, team Leaders for database
· Updating Utilization, Organization and headcount report weekly
· Updating Headcount files for customer on Livelink
· Updating Timex, weekly charts for groups on weekly basis
· Collating IRDO report – Monthly
· HR Metrics Monthly – excel & PPT
· Prepare invoice – Monthly
· Allotment of Cubicles, PC for new joiner
· Co-ordinating with customer for invite letter for travellers and co-ordinating with travel desk for obtaining training permit and visa process
· Manage and maintain reporting manager calendar and admin related activities to VP like Travel, organizing meetings
· Hosting Nortel Visitors, plan their agenda and programmes
India Satcom Ltd
Executive Co-ordinator, 15th Jun 2001 to 30th Jun 2003
· Handling Customer calls and interacting it with respective Project Leaders
· Preparing Monthly MIS report
· Preparing Monthly Softex Form for STPI
· Preparing weekly Marketing updates of Software for CEO’s information
· Setting up meetings
· Updating Headcount report
· Counseling and Follow up
· Getting corporate clients for training
· Interacting with the consultants (Assisting HR)
Arena Multimedia, Koramangala
Executive Co-ordinator, 4th Mar 1999 to 31st May 2001
· Achieve Monthly, Quarterly, Yearly Targets
· Preparing internal Weekly, Monthly consolidated reports
· Counseling, Follow up and House calls
· Interacting with Marketing Executive
· Assisting Center Manager in preparing Weekly, Monthly and Annually consolidated reports of collection, enrollments, enquires and reporting to Head Office.
Education
BA in the stream of Arts from Christ College, Bangalore University (1998)
Achievement
Dell – On the Spot Award during the 2nd quarter of joining the company.
Process setting and prepared documentation for travel policy and process, visa process, org chart
Sasken – With the help of ERP team utilization and headcount report was updated on Peoplesoft tool to generate report on need basis
Neha ****** ******* ******
Objective:
To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used
Education:
Post Graduation –
MBA (Hospital Management)
Pondicherry University
Graduation –
Bachelor of Physiotherapy (BPT),
Guru Gobind Singh Indraprastha University (GGSIPU)
High School –
MCLSBM
X- CBSE, XII – Medical, CBSE
Key Skills
• Experience of over 8+ years in Healthcare Organizations
• Proficient Marketing & Communication Skills
• Proficient Medical Content Writing Skills
• International Marketing Skills – Query Handling, International Patient Care Services
• Good Presentation Skills
• Proficiency in MS-Office (MS-Word / Excel / PowerPoint)
Work Experience
1. Organization – Crecer Healthcare LLP (Marketing division-Saroj Super Speciality Hospital)
(November 2014 – till date)
Role – Assistant Manager – International Marketing
Responsibilities Assigned
(a) Marketing and Branding
• Content Development & Marketing
o Creating departmental brochures, patient information literature and technology brochures
o Creating website content for various specialities offered by the hospital
o Digital/Online Promotion of various specialities including article and blog writing
o Promotion of Doctors through doctor profiles, case studies and patient testimonials
o Writing Event speeches and quotes
• Branding
o Stationary development including Collateral & publicity material like health cards, banners, posters, standee, leaflets, invite cards, conference kits) for National & International CMEs, Symposiums & Conferences
o International branding for the hospital
• Digital Marketing
o Project lead for Digital Marketing Strategy being deployed by the hospital through an outsourced agency.
o Handling promotional campaigns on Social Media platforms, SEO management and Adwords.
o Keeping a track of the agency’s ongoing activities and giving them the required feedback obtained by our team.
(b) International Patient Services
o Handling international queries and guiding foreign patients with the appropriate treatment
o Assisting foreign patients with VISA assistance, travel planning and their accommodation in India
o Arranging treatment and follow up of patients with their physicians
o Coordinating with various stakeholders involved in healthcare services for International patients
o Collecting testimonials and treatment feedback from foreign patients
(c) Liaising
o Liaison with healthcare facilitators and medical tourism companies across India for international business
o Liaison with local travel agents, hotels, visa office and other stakeholders involved in International Patient services
(d) Stationary Management
o Hospital forms and stationary management
o Vendor management and approval taking from Medical Director and Administration Head
2. Organization – IndiCure Health Tours Private Limited
(March 2010 – November 2014)
Role – Senior Executive – International Patient Services
Responsibilities Assigned
• Assist foreign patients looking for medical treatment in India
• Liaising with the hospitals, doctors and various stake holders associated with health care services
• Follow up for medical reports and coordinate with hospitals for preparing medical cost estimates
• Answer email, telephonic queries and follow up persistently
• Preparing records of foreign patients having availed treatment in India
• Developing content for the promotion of company’s websites
• Writing articles, blogs and disseminating information pertaining to the health care services offered by the company
• Providing patient-feedbacks, testimonials and updating them on the website
• Promoting health care services offered by the company through various social media channels
3. Organization – Sehgal Physiotherapy Clinic
(June 2009 – February 2010)
Role – Consultant Physiotherapist
Responsibilities Assigned
• Treated various Orthopedic, Musculo-skeletal and Neurological cases including Spondylosis, Spondylolisthesis, Osteo-arthritis, Rheumatoid-arthritis, Stroke, among others
• HOME- VISITS – Treated various Neurological and Orthopedic cases by providing home-sittings for cases such as Diabetic Neuropathy, Stroke, and Cerebral Palsy
4. Organization – Deen Dayal Upadhyay Hospital
(October 2008-March 2009)
Role – Intern
Responsibilities Assigned
• Rotatory clinical postings in different departments: Orthopaedics, Intensive Care unit, General surgery, Burn/Plastic Surgery, General Medicine , Intensive cardiac care unit , Paediatrics, Gynaecology
• Treated patients in wards including post-operative neurological cases, orthopaedic cases in acute and sub-acute condition under supervision of senior medical staff
• Attended postings at the college out-patient clinic and hospitals
Personal
• Participated in various extra-curricular activities: Music competitions, Extempore & Debates
• Have won several prizes in music competitions
• Won 2nd prize in Poem recitation at Delhi University festival
• Multi-lingual-English, Hindi, Punjabi
• Hobbies include: Reading, Listening to music, Singing, dancing
I hereby certify that the information provided above is true to the best of my knowledge.
Dr. Neha Malhotra (PT)
Abeer *** ******* *******
CURRICULUM VITAE
(Journalism by Profession, Content Writing by Position)
Name: Abeer Ray
Address: Sector-5, House No.380, Vaishali, Ghaziabad,Uttar Pradesh
CAREER OBJECTIVE
I am seeking for a challenging position in a company where I am able to nurture my passion for writing along with my analytical skills to make available only relevant information to my readers. My penchant for writing lends me an edge in my current profession as it necessitates making use of both writing and editing abilities to the optimum. In addition, my potential to harbor the right key words, in conjunction with the marketing team, to ensure maximum readability makes me the right fit for a Content Writer’s position. Apart my experience both in the digital and print media, in both U.S. and British styles, allows me an edge over others contending for this position.
KEY SKILLS
· Content Research
· Content Writing
· Effective use of keywords while crafting SEO-friendly titles and descriptions
· Reporting
· Content Editing
· Proof Reading / Reviewing
Currently, I am on a sabbatical since March 12, 2018 owing to my father’s ill health. Since I have been unable to dive myself full-fledged into the professional space, I am currently working as:
· Consultant with Central Square Foundation (Contractual Employment from April 2018-June 30, 2018);
· Freelancer with Sovereign India since March 14, 2018
PRIOR WORK EXPERIENCE
• Worked as PR Content Lead in Policy Bazaar from November 20, 2017 to March 10, 2018;
• Worked as Content Writer (Digital Domain) in Sovereign Health India Pvt Ltd from December 14, 2015 to November 17, 2017;
• Worked as a Reporter cum Content Writer in Durga Das Publications Ltd (Cargo Talk Magazine – Digital & Print) from September 26, 2014 till October 9, 2015;
• Worked as a Senior Reporter cum Content Writer in Surecom Media (Cargo Connect Magazine) from August 1, 2013 to August 31, 2014;
• Worked as a Copy Editor (Digital) in Techbooks International from July 2, 2012 to July 7, 2013;
• Worked as an Intern (News writing) from March 2012 to April 2012 in Doordarshan.
JOB RESPONSIBILITIES
My earlier job responsibilities had included:
· Preparing effective content for promotion of the company’s vision in various newspapers, financial portal and news portals;
· Write news, feature articles and press releases for promotional purposes (for both digital and print);
· Impart effective information to be published in the organization’s in-house journals;
· Preparing necessary content for various websites using keywords provided by the SEO team;
· Reviewing and editing content in accordance with the space available and ensuring that relevant and important information is not missed out during the process;
· Working in conjunction with the marketing, SEO and editorial team to ensure right product development and make available accurate information to the targeted US audience;
· Sharing details of content on social networking sites like LinkedIn and Twitter;
· Responding to queries put forth in Quora;
· Attending press conferences and events to enable liasioning of the company with both the government and industry players;
· Scanning press releases for important information;
· Communications on behalf of the company;
· Proof reading the final content before it is published on various websites and in print.
PROFESSIONAL PROFILE
• Pursued MMC from Guru Jambheshwar University, Hissar; Marks obtained: 74.16%;
• Pursued PGDM in Mass Communication from Rajendra Prasad Institute of Communication and Management via Bharatiya Vidya Bhawan, New Delhi, Marks obtained: 70.6%;
• Pursued PGDM in Marketing and Sales Management from Rajendra Prasad Institute of Communication and Management in 2010, Results obtained: 61%;
• Pursued MBA from Usha and Lakshmi Mittal Institute of Management, Kasturba Gandhi Marg New Delhi, results obtained 69.06% in 2009
ACADEMIC PROFILE
• Bachelor of Arts from Motilal Nehru College (New Delhi) [Delhi University] in 2000;
• Intermediate (from Holy Child Auxilium School under CBSE, New Delhi, in 1997;
• Matriculation from Holy Child Auxilium School under AISSCE, New Delhi, in 1995
PERSONAL DETAILS
Father’s Name : Mr. S. RAY
Gender : Female
DOB : July 26, 1980
Marital Status : Single
Nationality : Indian
I do hereby declare that the particulars furnished by me above are correct to the best of my knowledge and belief.
Abeer Ray
Shanker ******** ********** ************
PROFICIENCY FORTE – For resume call 9910612773
Senior management customer operations professional with 19 years of experience in senior leadership roles across diverse organizations. Strong and proven track record of delivering profitable growth in highly competitive markets, developing and implementing strategies for new services. Exploring challenging managerial assignments with a professionally managed organization
Expertise In
________________________________________
Customer Service Delivery
P&L Accountability / Management
Resource Planning & Management
Team / People Leadership
Business Development
Channel Management
Services Sales Planning / Enablement
Business Innovation & Agility
Continuous Service Improvement
Innovation & Capability Growth
Process Simplification & Re-Designing
Cost Reduction Strategies
Performance Management
Productivity Optimization
Collaboration & coordination
Retail Operations
Leadership Strengths & Highlights
________________________________________
Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning.
Excellent track record in envisioning & leading revenue and growth initiatives grounded solidly on business and economic value; successfully designed & implemented technical solutions, delivering a strong ROI.
.
Strong background in implementing strategic initiatives, developing market penetration techniques, competition/ market analysis; evaluating market response/ requirements to be communicated to various teams for accomplishment of business goals.
Adept at setting up an effective distribution & channel network for enhancing market penetration across the target market segment. Guide distribution teams in effectively closing identified business deals with potential revenue impact.
Proficient in various operational aspects of telecom post paid operations as well as service quality parameters aimed at enhancing client satisfaction
Proven expertise in seamlessly collaborating with ‘C’ level executives, senior management, stakeholders, business partners, customers and team members to deliver responsive and quality strategic, operational and business outcomes.
.
Proactive decision maker, having practical management style and excellent skills in management of people capability including performance management, succession planning and recruitment; adept at leading large teams to maximize productivity.
Professional Experience
________________________________________
Binary Teletech, Bangalore Aug 2013 onwards
DGM – Customer Service Delivery
Key Profile:
• Conceptualizing customer services strategies based on extensive analysis of service operations and market dynamics, monitor Operations of after sales customer Support Structure and its performance.
• Monitoring overall functioning of processes ensuring compliance to the agreed SLA levels.
• Assessing customer feedback, evaluating the improvement areas & providing critical inputs; advocating process compliance via regular review meetings.
• Evaluation of customer engagement quality and service delivery parameters.
• Accountable for first time resolution at front end and backend through driving improvement towards quality parameters and C-Sat scores.
• Instrumental in evaluation and analysis of customer service ratings and draw an action plan to improve satisfaction scores.
• Focus on identification and incorporation of new products in the market to enhance the product portfolio as well as maximizing brand awareness through designing of monthly and seasonal leaflets.
• Manage a customer service team that encompasses logistics support, auditing duties, data analysis, and customer complaints.
• Collaborate with various support teams for frequent training and development of customer interfacing Staff.
• Setting a clear directive and deploying strategies focused towards high customer service standards.
• Accurate reporting of customer service standards through MIS reports and audits.
• Incorporation of best industry practices to ensure sustained growth and service Standards.
• Collaborate with internal & external teams in effectively implementing channel marketing programs, set up loyalty programs for trade & channel partners.
• Capability to work with large teams of senior level professionals and directly reporting team and ability to communicate at multiple levels with both customers and colleagues.
• Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.
Enterprise Impact:
• Consistently Increased customer Service and Quality Scores by 12%.
• Rated high for accomplishing 18% enhancement in Overall Department Operational Efficiency.
Idea Cellular, Bangalore May 2005 –Jul 2013
Manager – Service Delivery ~ Feb 2009 – Jul 2013
Key Profile:
• Collaborated with various support teams in roll out of “My Idea” and “Idea Point” service centers across the circle leading to opening 147 service centers across the circle in a span of 1 year.
• Defined service standards, policies in compliance to KPIs. Organized training sessions for field engineers and area managers for maintaining seamless operations.
• Resolved technical updates /issues in coordination with customer service & factory (Quality/R&D).
• Focused on planning, development, implementing & controlling in compliance to revenue and cost parameters.
• Assisted in the service operations team for providing proactive solutions & enhancing operational efficiencies.
• Conducted operational audits for ensuring compliance to Total Quality Management parameters for maintaining positive customer satisfaction index.
• Planning & execution of customer life cycle management therapies, to arrest churn levels of customers. Providing quality customer support by ensuring first contact resolution to them.
• Strategizing and managing churn control activities, both proactive and reactive. Day to Day monitoring of involuntary and voluntary churn control activities.
• Managed roll out of 3G products & services across various service centers; rolled out MNP across service centers in Karnataka.
• Interacted with Zonal Regional Managers for effectively resolving business as well as operational issues
• Built/maintained productive business relationship with existing clients and prospects for identification / development of internal and external commercial opportunities.
• Implemented initiatives like loyalty program, service camps and customer meets to enhance growth in walk in/conversion rates.
• Worked on standardization of systems through evaluation of department operational and corporate standards.
• Monitored/managed inventory management systems within the area with focus on slow moving and non moving products.
Enterprise Impact:
• Rated high for consistently maintaining partner profitability targets at over 95%.
• Significantly enhanced CSAT scores by implementing First Time Resolution in operations.
• Accomplished good rating by third party survey for customer experience at Service Centers.
Manager – Channel / Corporate Receivables and Fraud Management ~ Jan 2006 – Jan 2009
Key Profile:
• Evaluated & optimized credit limits to prevent exposure and fraud for enhancing organizational bottom lines.
• Focused in enhancing client satisfaction by implementing effective SLA based query resolution and consistently rendering qualitative service delivery.
• Guided team members in identifying & evaluating new and cost effective modes of payment and billing.
• Set up & managed robust Fraud Management system to minimize revenue leakage.
Enterprise Impact:
• Successfully implemented priority-based customer service module for effectively resolving issues of premium corporate customers.
• Assessed credit limits to acquaint on client billing and payment patterns.
Assistant Manager – Credit Control ~ May 2005 – Dec 2005
Key Profile:
• Managed implementation of Grid Based credit limit assignment as well as setting up Contact Point Verification for the state of Karnataka.
• Ensured smooth functioning of fraud management systems and pre-check alarms as well as seamless agency operations.
• Focused on enhancing credit limits for customers in IR location based on eligibility criteria.
• Collaborated with sales department for identifying delinquent customer groups and negative areas. Enhanced operational efficiency by automating the FMS system.
• Optimized resource utilization through decentralization of team responsibilities across areas of operation.
Enterprise Impact:
• Acknowledged for optimizing revenues through effective monitoring of Red Alert Customer Groups and IR locations.
• Successfully reduced suspension percentage through Bills Review and reduced Red Alert Cases by 30%.
• Enhanced first bill payments by 23% and corporate receivables by 14% through optimized usage of Fraud Management Systems.
Convergys India Services Ltd., Bangalore Feb 2004 – May 2005
Team Manager
Key Profile:
• Optimized resource utilization and streamlined processes to enhance operational efficiency / departmental profitability.
• Guided team members in effectively resolving critical cases with potential business impact based on pre-defined quality parameters.
• Assessed skill gaps of team members and organized skill enhancement sessions for improving individual skill sets.
• Implemented various internal controls and improvement initiatives based on operational or business requirements.
• Maintained updated records related to day to day business transactions and action taken reports.
Enterprise Impact:
• Exceeded call quality score consistently averaging > 90%.
• Implemented caller authentication procedure to ensure complete customer confidentiality.
• Reduced the abandoned statistics by 6.8%.
Previous Assignments
________________________________________
Officer – Credit Control &Risk Management | Tata Teleservices Ltd, Bangalore Mar 2003 – Feb 2004
Associate Executive | Radio Shack Canada, Toronto (Canada) May 2001 – Dec 2002
Business Consultant | Premier Systems, Toronto (Canada) Mar 2000 – Oct 2000
Technical Support & Billing | JT Mobiles Ltd., Bangalore Aug 1996 – Mar 2000
Academics
________________________________________
Education
• BA (Economics & Statistics), PSG College of Arts, Coimbatore in 1994.
Professional Enhancement
• Diploma course in Oracle 8i and Visual Basic 6.0.
• Diploma Course in Web Designing (well versed with Adobe Illustrator, Adobe Photoshop, HTML, Digital
Imaging and Macromedia Flash).
Personal Details
________________________________________
• Date of Birth :15th December 1972
• Languages known : English, Hindi, Tamil, Marathi, Kannada
• Nationality : Indian
• Passport Details : L6144538 valid till 2023
~ References Available Upon Request ~
Kalyan ***** *
Objective :
An enthusiastic software professional looking forward to utilize the onsite/offshore experience, analytical, programming, problem solving and innovative IT skills and willing to work in Challenging areas with winning attitude.
Professional Summary:
Ø 12+ years of IT experience with 7+ years in HealthCare and 4+ years in onsite experience.
Ø Excellent technical exposure and hands on experience in Microsoft technologies such as C#.NET, WPF, WCF, MEF, LINQ and MS SQL Server.
Ø Lead the team by suggesting technical solution, architecture and design for various business requirements of HealthCare industry using the technologies and tools like DotNet, WPF, WCF, MEF, WinForms, MS SQL Server.
Ø Apart from HealthCare having very good exposure in Industrial Automation, Compiler-Parser and Insurance domains.
Ø Having 4+ years of working at onsite along with business and end users. I was single point of contact to business in understanding the requirements, solution discussion and release planning.
Ø Worked in various international (onsite) assignments in locations such as South Korea, USA and Israel in long-term and short-term basis.
Ø Excelled in managing the engagement and delivery in onsite and offshore model both technically and managerially.
Ø Having specialization in CT scanners in HealthCare.
Ø Excellent experience in working with Microsoft patterns such as MVVM, PRISM, MVP and MVC.
Ø Designed GUI (Graphical User Interface) with Expression Blend for clients such as USA, Germany, South Korea, Israel and China.
Ø Microsoft Certified Professional (MCP) in WPF, C#.NET and SQL Server.
Ø Expertise in Healthcare, Industrial Automation, Compiler-Parser and Insurance domains.
Ø Excellent exposure in Design patterns and design tools such as UML using MS Visio and Enterprise Architect
Ø Excellent exposure in developing applications in Agile scrum and waterfall methodology. Last 9+ years working on Agile and very good experience in using Agile tools such as JIRA, Jenkins, GitHub. Played a major role in implementing DevOps in current project.
Ø Handled various applications production deployment, support and maintenance.
Ø Coached the team and customer in automating unit testing and system testing using Nunit, NCover, Fxcop, Stylecop, Coverity.
Ø Excellent communication skills, team management, client management, interpersonal skills.
Ø Good experience in software architecture, planning, detailing, designing and executed for the team as a TechLead and also developing independently for the critical modules.
Ø Main Areas of interest and skill set includes the software architecture, designing, development, enhancement and maintenance.
Ø Excellent experience on Globalization and localization of application assemblies.
Ø Experience in development and implementation of software application that includes Web Based client/server application.
Ø Exposure and hands on in using architectures like SOA, PRISM using WCF/IIS, and WPF.
Microsoft Certifications:
Ø Microsoft Certified Professional in Windows Application Development with Microsoft .Net Framework 4.
Ø Microsoft Certified Professional in C#.NET.
Ø Microsoft Certified Technology Specialist in SQL Server 2005.
Ø Certified in C# Algorithms (Hard) from TestDome.
Achievements:
Ø Received SAMSUNG Performance Award from Senior Vice President for outstanding performance in improving product competitiveness.
Ø Received many “SPOT awards” for resolving critical issues and delivering features on time from PHILIPS and SIEMENS.
Ø Received certificate from SIEMENS for CSDA (Certified Software Development Associate – certification by IEEE).
Technical Skills:
Microsoft Technologies
C#.Net 7.0/3.5/2.0/1.1, WPF, XAML, WCF, UML, WinForms, ADO.NET
Data base
SQL Server, PostgreSQL, Oracle
Platform
Windows server 2012/2000, Windows 10 / 7 / XP
Programming Languages
C, C++
Scripting Languages
XML, HTML and Java Script, VB Script
Application Server
WCF, IIS
Framework
.Net Framework 4.6 / 4.5/3.5 / 3.0 / 2.0 / 1.1
Tools and Environments
Visual Studio 2017/2015/2013/2010/2005/2003, Microsoft Expression Blend
Third Party Software Tools
JIRA, GitHub, PSCM, ClearCase, DOORS, VSS, Active Reports, Google Protobuf, EnterpriseArchitect, Fxcop, NUnit, NCover, StyleCop, Coverity, Svace
Concepts
Design Patterns, WWF, SDLC
Professional Experience:
Ø Worked as Senior Engineer with SAMSUNG (HQ) South Korea from Nov 1st, 2014 to Mar 30th, 2018.
Ø Worked as Technical Specialist with PHILIPS Bangalore from Feb 14th, 2011 to Sep 29th, 2014
Ø Worked as Associate consultant with SIEMENS Bangalore from May 5th,2008 to Feb 11th, 2011
Ø Worked as Software Engineer with PSI DATA SYSTEMS (An Aditya Birla Group Company) Bangalore from Jan 27th, 2006 to April 25th, 2008.
Project Details:
Name of the Project : Console
Clients : Samsung Neurologica, USA and Samsung Medison, South Korea
Position : Senior Engineer
Technologies : C#.NET, WPF, WCF, MEF
Third Party Tools : JIRA, Plastic SCM, Jenkins, Coverity, Svace, NUNIT
NCover, Re-Sharper, PostgreSQL, Google Protobuf, MS Visio, QT, GitHub, Hyper-V, Microsoft Azure
Microsoft patterns : MVVM , PRISM, MVC
Team Size : 30
Location : Suwon, South Korea.
Duration : Nov 2014 – Mar 2018.
Description:
Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below is the brief inside of main modules of console.
Watch Dog
Controls the invocation of the clinical applications (ExamApplication LiveViewer, PatientBrowser andRMS etc.). Monitors the state of the running applications. Executes automatic recovery policies (auto restart).
ExamApplication
The main clinical scanning application. It allows control over both online and offline scanning requests (Bundled Recon).
ExamService and Image Installer
Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the Recon, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.
Associated with an ExamApplication. Handles returned results from Recon (via ScannerServer) that was requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer). Each maintained performer responds to the events from the ScannerServer (relayed by the ExamService via the connected ScannerFrameworkClinet).
Responsibilities:
Responsible for design, developing and leading the modules Scan Time Line, BolusTracking, AutoTransfer,Intuitive UI/UX implementationincluding animations using WPF, Scan Delay Countdown,AutoApps, Cardiac, Additional Recons, Autovoice,AutoScan, FOV, TubeHeat Service, Protocol DB, Design Layout Viewer (QUIKTool).
Responsible for interacting with clients for gathering all the requirements.
Responsible for interacting with UI/UX team for gathering and implementingUI/UX requirements.
Responsible for design, code reviews and bug fixing.
Responsible for unit testingusing NUNITand Rhinomocks for features developed by me.
Responsible for communicating with clients to collect requirements.
Traveled to USA for requirements gathering andalso for resolving issues quickly during product milestone.
Supported for CT clinical trials such as animal scans and human scans.
Responsible for third party ToolValidation.
Responsible for estimations for change request.
· Worked in an Agile Scrum development process.
Project Details:
Name of the Project : Console.
Client : Philips Medical Systems Technologies Ltd, Israel.
Position : Technical specialist
Technologies : C#.NET, WPF, WCF, MEF
Third Party Tools : FxCop, NUNIT, NCover, ClearCase, Coverity,Rational
DOORS,CruiseControl, Re-Sharper, Enterprise Architect, Hyper-V
Microsoft patterns : MVVM , PRISM, MVC
Team Size : 20
Location : Bangalore, India.
Duration : Feb 2011 – Sep 2014.
Description:
Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below are the brief inside of main modules of console.
Workflow Manager
Controls the invocation of the clinical applications (ExamApplication and View2, PatientDirectory, Review/Analysis). Monitors the state of the running applications. Executes automatic recovery policies (auto restart, etc.).
ExamApplication
The main clinical scanning application. It allows control over both online and offline scanning requests.
ScannerServer
Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the CIRS, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.
ExamManager
Associated with an ExamApplication. Handles returned results from CIRS (via ScannerServer) that were requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer).
Responsibilities:
Responsible for design, developing and leading the modules Autovoice and Breathinglights, Voice Manager, Analytical Bone Correction, FOV, Energy, Rotation Time, Log reduction.
Responsible for interacting with clients for gathering all the requirements.
Responsible for design, code reviews and bug fixing.
Responsible for unit testing using NUNIT and Rhino mocks for features developed by me.
Responsible for communicating with clients to collect requirements.
Traveled to Israel for knowledge transfer, creating/showcasing prototypes.
Responsible for third party ToolValidation, Requirements and Design documents writing during remediation period.
Performed Failure Modes and Effect Analysis (FMEA) for new features, which resulted in finding potential failure modes in advance and addressing them in initial development phase itself.
Involved in the estimations for change request
Project Details:
Name of the Project : SCLPlus–Parser.
Client : SIEMENS AG, Germany.
Position : Associate consultant.
Technologies : C#.NET 3.5.
Third Party Tools : YACC++, Source Monitor, FxCop, NUNIT, NCover, StyleCop.
Module Size : 10.
Location : Bangalore, India.
Duration : Dec 2008 – Feb 2011.
Description:
This product is on industrial automation domain and parser-compiler domain. STEP7-SCLPlus (Structured Control Language)is a language for programming PLC’s with SIMATIC S7.
When the user enters the SCLPlus source statements into the STEP7Plus editor tool or makes changes to the existing source file, SCL-PLL (Programming Language Logic) handles all trivial changes like simple keyword check. For all other complex changes like insertion/deletion of SCL source statements, SCL-PLL calls SCL-Parser to perform lexical, syntactical and semantic verification of the input source statements. The result is an editor based syntax tree representing the parsed input with or without error nodes. Semantic verification of input source statements is done by semantic analyzer.
Semantic Analyzer:
Semantics check if the sequence of tokens making up the input source statement will form a meaning as per the semantic descriptions of SCL programming language.
I have worked in all life cycles of this project from the prototyping phase to performance evaluation phase (i.e. from start to end).
Responsibilities:
Actively participated in design discussions, proposed good design approaches which has been accepted by architects and also responsible for design decisions (design patterns) implementation and Coding based on the technical design and coding standards.
Responsible for developing TypeSystem, TypeDataBaseFactory, TypeDataBase,TypeDataBase300400, TypeDataBase1200, TypeDataBase1500, SemanticManager, TreeTraveller and semantic analyzer for features Arithmetic, logical, comparison operations, Arrays, IF statement, CASE statement, FOR loop, While loop, Standard functions.
Responsible for code reviews and bug fixing.
Responsible for implementing NUNIT test cases for features developed by me.
Responsible for interacting with customer for clarifications.
Worked in an Agile Scrum development process.
Project Details:
Name of the Project : Automation Designer.
Client : SIEMENS AG, Germany.
Position : Senior System Engineer.
Technologies : C#.NET 2.0.
Microsoft pattern : MVP
Third Party Tools : Active Reports, FxCop.
Module Size : 5.
Location : Bangalore, India.
Duration : May 2008 – Dec2008.
Description:
This product is on industrial automation domain. The SIMATIC Automation Designer is a graphical and open software platform, which is scalable from single-user up to distributed multi-user (client-server configuration). The SIMATIC AD (windows application -WinForms) will bridge the gap between system design, system engineering, mechanical design, electrical design and automation and helps customers to realize the “Digital Factory”.
Digital Factory: the complete digital representation of products, process & resources. All elements of the production can be visualized in virtual mode during the planning phase and the physical realization of the product can be seen as verified. The SIMATIC ADconsists of CAD drawings, Resources, Templates and Extension Packages.
Extension Packages purpose is to integrate different target systems like STEP7, WinCC and Report Generator etc. into the SIMATIC Automation Designer (AD).
Responsibilities:
Responsible for Coding and actively participated in design discussions.
Responsible for Globalization and localization of application assemblies as well as Report assemblies.
Responsible for designing Report layouts and generation of reports.
Responsible for print preview and printing in Reports with Multilanguage support.
Responsible for Building satellite assemblies of active reports.
Responsible for code reviews and bug fixing.
Worked in an Agile Scrum development process.
Project Details:
Name of the Project : eFreedom Annual Statement.
Client : Fiserv Insurance Solutions, USA.
Position : Software Engineer.
Technologies : C#.NET 2.0/1.1, SQL Server 2005/2000, ADO.NET, Web Services.
Third Party Tools : Infragistics controls, Active Reports, String gray control, TE control
Team Size : 12.
Location : Bangalore, India.
Duration : Jan 27th, 2006 – April 25th, 2008.
Description:
This project is on Insurance domain and the application will help US Insurance companies to do their financial statement filing to the body called National Association of Insurance Commissioners (NAIC), which is scalable from single-user up to distributed multi-user (client-server configuration) windows application (using WinForms) and consists of modules User Management, Company Management, Statement Management, Security Management, System Management, Module Management, Statement Preparation, NAIC List and Reports.
Company Management, Statement Management and User Management maintains the details of existing companies, statements and users which helps the end user in creating a new statement by using the existing details.
A statement is comprised of Identifiers; An Identifier is a form which has to be filed to NAIC.
Responsibilities:
Responsible for designing User Interface and Coding.
Responsible for developing modules User Management, Company Management and Combine Accumulate Statements and Context Sensitive Help throughout the application.
Responsible for designing Report layouts, generation of reports.
Responsible for print preview, settings and printing in Reports.
Responsible for code reviews in all the modules and bug fixing.
Educational Qualification:
Ø B.TECH with 77% from SRI KRISHNA DEVARAYA UNIVERSITY, Ananthapur during 2001-2005.
Ø INTERMEDIATE with 83.4% from Vignan College, Guntur during 1998-2000.
Ø SSC with 76.6% from Sri Saraswathi Vidhya Mandir, Guntakal during 1997-1998.
Personal Qualities:
Ø Good communication skills, creative, motivated and ability to take any challenge with an objective to succeed.
Ø Team player with flexible, positive and realistic attitude.
Ø Ability to work on own initiative and deliver to specified deadlines.
Ø Ability to think innovatively and grasp key concepts quickly.
Personal Information:
Name : Kalyan Sagar J.
Father’s Name : J Deevaiah Setty.
Marital status : Married.
Nationality : Indian.
Passport : R0923453.
Languages Known : English, Telugu, Hindi and Kannada.
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Date:
Place: Bangalore (Kalyan Sagar.J.)
Puneet *********
CURRICULUM VITAE
PUNEET SINGHANIA
Email Id:puneetsinghania2002@gmail.com
Phone No: +91-7204190178
B.E (Information Science)
ASE at Manhattan Associates Development Centre Pvt. Ltd
#B-4,Latha Residency,
Manjunatha Layout,
Munnekollala,
Bangalore- 560037
OBJECTIVE
“Seeking a challenging position in reputed organization where, I can use my academic & previous work knowledge and my interpersonal skills for the growth of organization and get opportunity to learn new technology”.
CAREER SUMMARY
Having 2.7 years of experience in software development in Java based technologies. Worked mainly in development of Supply Chain products like Order Lifecycle Management and Enterprise Management.
TECHNICAL KNOWLEDGE & SKILLS
Programming Environment
Core Java Concepts
Object Oriented Programming concept (OOPS), Java Multithreading , Spring
OS Familiar
Windows Frameworks
Spring Database
Oracle Development Tools
Eclipse IDE, Apache Tomcat , FileZilla, JBoss, Ant Project Management Tools
Jira(Issue Tracking) Source Code Management Tools
Git , Stash , BitBucket (version control)
ACADEMIC DISTINCTIONS
EDUCATIONAL QUALIFICATIONS
Examination
School/College
Board/University
Year of Passing
Percentage of Marks (%)
CISCE(10th )
Sacred Heart School
I.C.S.E.
2009
88.1
AISSCE(12th)
Radha Govind Public
School
C.B.S.E.
2011
74.2
ENGINEERING (I.S.E) (2011-2015)
The National Institute of Engineering, Mysore
(Autonomous)
Visvesvaraya Technological University, Belgaum.
AGGREGATE
8.41*
*Aggregate CGPA of eight semesters.
PROFESSIONAL PROJECTS
Team Name: Order Lifecycle Management & EEM Team Members: 50+
Framework: Spring
Technologies: Java, Spring , Oracle
Role: Software Developer.
Software: Eclipse Luna, JBoss, Ant.
Projects: Safeway(US GEO), Gander Mountain (US GEO), DSGI (US GEO), Falabella (US GEO), LBrands(Victoria’s Secret), Toysrus(US GEO).
Duration: 2 year 5 Months.
Methodologies: Agile Methodology.
Description: Order Management software gives omni-channel retailers and consumer goods manufacturers with retail operations the tools to manage, monitor and optimize cross-channel order management.
Regardless of whether an order originates online, in-store, through the call center or catalog. Distributed Order Management software provides a global, real-time view of inventory, order status and location.
EEM allows third-party logistics providers to manage orders, shipments and inventory. They can consolidate movements through the management of partner-to-partner shipping, while offering customers direct fulfillment. The tool provides support for cross-docking and flow-through shipment.
Responsibilities:
• Co-ordinate with consultants on preparation of functional design document.
• Prepare technical design document for newly modules.
• Enhancements for various clients in all modules of EOM product.
• Bug Fixing pertaining to EOM product in all the modules.
• Unit testing and maintaining version control
• L3 Support is done for the Production Environment for Various Clients
• Conduct software analysis, programming, testing and debugging
• Identifying production and non-production application issues
• Contributing in all phases of the development lifecycle
• Preparing and Delivering SDN, Fix-Packs for Various Clients
Awards:
• Certificate of Appreciation : (Awarded twice)
CREDENTIALS & HOBBIES
• Open minded towards others viewpoint and curiosity to learn.
• Watching movies and listening to music. DECLARATION
I hereby declare that above information is true to the best of my knowledge and I want any opportunity to show my talent and ability.
PLACE: Bangalore PUNEET SINGHANIA
MUTHU *******
======================================================================================
Areas of Expertise :
· Onboarding and Induction
· General Administration
· Client Relationship
· Records Management
· Employee Engagement
· Employee Data Management
· Statutory Compliances
· Training and Development
· Recruitment / HR
· IT Asset Management
· IT Involvement
——————————————————— PROFILE SUMMARY ———————————————————
I am a highly organized and dedicated Administrative Professional with 8+ years of experience in providing administrative support in a high-volume office environment. Proficient in managing day-to-day admin activities, with distinct focus on timely follow-up. I ensure proper flow of office procedures and support the management by carrying out everyday office duties and maintain a positive, professional and friendly relationship with co-workers, superiors, clients, visitors and vendors in person, online, and via telephone. My objective is to enhance my working capacity, professional skills, and business efficiency and to serve my organization in the best possible way with sheer determination and commitment.
——————————————————EDUCATION & TRAINING———————————————————
· M.A in English Literature – Pondicherry University, June 2010
· B.A in Functional English – Bharathidasan Govt. College for women (Autonomous) affiliated to Pondicherry University, May 2008
· Honours Diploma in Computer Application (September 2006 – October 2007) – Grade A
· Undergone One month In-plant Training at “News Pondicherry”, a reputed Indian English language weekly newspaper in Puducherry as a ‘Trainee Reporter’.
——————————————————–WORK EXPERIANCE————————————————————–
SENIOR OFFICE ADMINISTRATOR July 01, 2008 – December 31, 2016 (8 years, 5 Months)
Adappt Mobile Cloud Applications Pvt Ltd (formerly Qbase Technologies)
————————————————–ROLES & RESPONSIBILITES ———————————————————-
INDUCTION & ONBOARDING
· Responsible for taking care of end-to-end Joining formalities for new recruits
· Responsible for Post-Offer Activities – Candidate management System
· Ensure New Joiners have seamless onboarding program (IT assets, Credentials, System access etc.,)
· Collect and verify the employee documents and help them in understanding the company policy and process.
EXIT MANAGEMENT
· Coordinate Exit Interviews
· Employee Termination Process
· Dealing with the final settlement of employees when they leave.
· Collect issued assets like Laptop, Mobile phone, keys, ID badges, security pass, books and any other company-owned items.
· Deactivate Employees access to IT systems
· Ensure employee contact information is up-to-date
· Issuing Experience, Relieving and Conduct Certificates
· Responding to Ex-Employment Verification
TRAINING AND DEVELOPMENT
· Outlining, regulating and coordinating training and development programs for employees
· Coordinate and schedule meetings, events, workshops , Scrum programs and conferences
· Secure feedback for each program and document for future purpose.
· Coordinating follow-up support with the trainer
· To welcome, to help and to do necessary arrangements for the internships and workplace visits.
· Issuing Participant and Internship Certificate
TRANSPOTATION
· Ensuring that all drivers adhere to the work schedule
· Tracking of renewals prior to getting expired i.e. vehicle registration, insurance, driver’s license, vehicle examination and general services.
· Making travel and accommodation arrangements for staffs
ASSET MANAGEMENT
· Involved in ISO 9001 and ISO 27001 Certification Audit Process and prepared documents and records mandatory for audit.
· Maintain and track all the IT and Non-IT assets, software licenses, warranties, renewals etc., efficiently
· Monitoring the condition and / or performance of the asset.
· Manage Annual Maintenance Contracts (AMC) and schedule for necessary maintenance or services at appropriate times.
STATUTORY COMPLIANCE
· Ensure all statutory filing are completed within the deadline
· Maintain compliance tracker and circulate as appropriate
· Handling left Employee queries and resolve issues related to same.
· Payroll Processing
· Handling PF Nomination, PF-Withdrawal and PF-Transfer
· Co-ordinating the issues with the PF consultant.
· Processing ESI , PF, Profession tax, TDS maternity Benefits and employee bonus
· Guiding Employees filling the various statutory forms at time of joining and exit.
· Obtaining and timely renewals of various statutory of the company i.e. Taxes, Insurance, EPF, ESIC, TDS or any government fee
· Draft, modify and implement company policies
· Support during all audits and inspections
· Timely remittance & statutory returns filing Activity
EMPLOYEE ENGAGEMENT
· Maintain Active and inactive employees’ records (both hard and soft copies) and update it at regular interval
· Manage strong employee and employer relationship by various employee engagement activities like celebrating achievements, employee birthdays and festivals, sending birthday & festival greetings mail, arranging for fun events, Team outing, get-to-gathers etc.,
CLIENT RELATIONSHIP
· Liaise between an organization and its clients to ensure delivery of high quality products/services to clients and increased revenue for company
· Collect appropriate requirements from client to meet project objectives
· Client Database Management
· Renewal Reminders and Notifications on company products, services and promotions via phone or email
· Sending Birthday and seasonal greetings
· Resolve customer complaints in a prompt and professional manner.
GENERAL ADMINISTRATION
· Handling day-to-day admin activities
· Reporting on office performance to superiors
· Manage employee/client queries received via email and phone
· Client Follow up, marketing team tracking and management
· Banking Process, Employee account opening, Cheque book, Cash & bank Card handling
· Bookkeeping & Accounting
· Company Records and documents management
· Schedule Meetings, Daily Stand-ups, Appointments etc., using Google Calendar and track responses
· Generating Invoices, Estimates, Bills, vouchers
· Banking and other formal letter writing
· Holiday list and leave policy preparation
· Utility Management
HR / RECRUITMENT
· Post jobs and identify the prospective candidate through online job portals like Naukri, Monster, driving referral program, conducting Job Fair, social networking sites and forum.
· Scheduling personal or telephonic interviews between candidates and concerned department/person
· Issuing formal Offer letter and Completing the joining formalities
· Update employee databases (e.g. new hires, separations)
· Issuing Job Promotion and Appraisal announcement letters
· Employee Background Verification
· Involved in end-to-end recruitment cycle
IT INVOLVEMENTS
· Wrote abstracts for articles to be sent as News Feeds for users in Curation Corporation (Curation Corporation is a professional risk monitoring service, managing the exponential growth of content via professionally curated feeds and alerts)
· Involved in manual testing for websites and mobiles. Possessed good knowledge in test management tools like JIRA, MANTIS, and Basecamp.
· Been a moderator / administrator for websites with live users and have efficiently managed contents, user roles and users.
· Prepared Press releases and Web user manuals for numerous of products and websites.
· Extensive knowledge in the use of Microsoft Office Suites and standard computer applications.
· Basic Knowledge in HTML and Adobe Photoshop
· Email Processing
· Familiar with using both Windows and Mac Operating Systems
————————————————–ADMINISTRATIVE SKILLS ————————————————–
· Good communication and interpersonal skills.
· Self-Starter and Hardworking with a strong work ethic.
· Ability to multi-task with strong attention to detail.
· Ability to maintain confidentiality.
· Ability to work in fast-paced environment
· Ability of adapting to changing environments and new technologies that could be implemented
· Strong sense of responsibility and Team work
· Accurately filing administrative records and relevant paperwork
· Ability to work with minimal supervision.
· E-mail and Social Marketing
· Blogging
————————————————————AWARDS———————————————————————
· Received an “Appreciation Award” in recognition for 8 years of commitment and dedicated service.
——————————————————-PERSONAL DATA—————————————————————-
Date of Birth : 25.11.1987
Marital Status : Married
Nationality : Indian
Languages Known : Tamil & English ( Read, Write, Speak)
Passport Number : On Request
——————————————————–DECLARATION———————————————————-
I hereby solemnly affirm that the information furnished above are true to the best of my knowledge & belief.