Written by
2018-11-19

Sindhu ******

Work Experience: 20 years of experience in Facility Management, Administration, Recruitment in Garments/IT/Construction industry, 12+ years of experience as Secretary to top Management preparing flawless presentations, analyzing excel reports, assembling facility reports, and maintaining the utmost confidentiality. Possess a B.A. in History & MBA in Human Resource & Operations Management and expertise in Microsoft Excel. Looking to leverage my knowledge and experience into a role as Office Manager or HR Recruitment Manager or Administrative Manager.

 

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Written by
2018-11-19

Sindhu ******

Work Experience: 20 years of experience in Facility Management, Administration, Recruitment in Garments/IT/Construction industry, 12+ years of experience as Secretary to top Management preparing flawless presentations, analyzing excel reports, assembling facility reports, and maintaining the utmost confidentiality. Possess a B.A. in History & MBA in Human Resource & Operations Management and expertise in Microsoft Excel. Looking to leverage my knowledge and experience into a role as Office Manager or HR Recruitment Manager or Administrative Manager.

 

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Written by
2018-10-04

Aaruti **** ********* *******

Dear Hiring Manager:

Looking for a candidate who has all the skills and qualities that would be an excellent fit for the pre-existing environment and brings positivity along with them, then look no further. I am willing to volunteer as a tribute to this position.

Described as a quality-oriented professional, who has consistently handled the training of 200+ students, of the undergraduate and postgraduate level, dealing with stress and curveball questions has become my strength. Along with a passion for managing the stress, over the course of 2.5 years of work experience which includes starting and running an independent event management venture, I’ve developed a skill set, that allows me to navigate through challenges with minimum guidance.

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Written by
2018-09-27

Selvi **** ************************ *********

Accomplished executive assistant offering 9+years of administrative experience reporting to a VP and other top executives. Dedicated and focused at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Proficient user of MS Office (Word, Excel, PowerPoint, and Outlook), Ariba, Concur

 

Highlights

 

·         Calendar Scheduling

·         Meeting and Travel Support

·         Report generation and presentation

·         Event Oversight

·         Business Correspondence

·         Time Management

Experience

 

VMWare Software India Pvt Ltd

Executive Assistant (Operations Specialist) – VP, 11th Dec 2017 to 3rd Aug 2018

•      Heavy calendaring, approvals queue management

•      Create expenses reports, travel documentation, visa documentation

•      Manage cost centre budgets – planning, forecasting and reporting

•      Coordination and planning for meetings, conference calls and special events, including arrangement of logistics, meeting space, communications

•      Attend and take notes during weekly meetings and strong follow-up on action items to ensure completion of such

•      Collaborate and follow up with respective stakeholders of organizations/departments to achieve all project or task deliverables

•      Collaborate and follow up with respective stakeholders of organizations/departments to achieve all project or task deliverables

•      Facilitate communication with all levels of management, both internal and external

 

Accenture Services Pvt Ltd

CSO – Sr. Analyst,17th Apr 2014 till 4th Oct 2015

•      Creating SEP IDs and updating client visit details

•      Updating visit tracker on weekly basis

•      Data analysis on client visits and preparing the deck

•      Co-ordinating and scheduling meeting with project stakeholders prior to client visit for the prep

•      Logistics support– boardroom blocking, collating requirements with the project team, coordinating with events team and getting the entire visit organizedBlocking table for dinner. Booking cab, hotels for clients and client partners

•      Collecting and Collate deck and formatting it for client visits

 

Accenture Services Pvt Ltd

PMO – Sr. Analyst,1st Jan 2014 till 16th Apr 2014

•      Creating Demands for projects, tracking, to place FSL, FHL, Challenging the resources

•      Daily – ITSM report, Scheduled and Unscheduled changes report

•      Weekly – MHRA IDC updates, Cab Roster, Opex Metrics

•      Monthly – Shift allowances

•      Capacity Planning – Updating the WBS and allocating seats to resource, raising SRM in the tool for machine deployment and Port enablement, followup with the ACP team to allocate new seats to projects

•      Procurement requests

•      Requesting for Citrix  , ITSM…account creation

•      Asset tracking, sharepoint access

 

Accenture Services Pvt Ltd

Analyst – Executive Assistant 20th Feb 2012 till 31st Dec 2013 – On Company Payroll

30th May 2011 to 19th Feb 2012 – On Contract – Genius Consultant

•      Supporting 7/8MD’s with complex calendar management and scheduling of meetings.  Setting up conf calls, ensuring dial-in are set up and conference rooms are booked as per requirement

•      Arrange internal and client meetings, books internal meeting room, arrange refreshments, and catering. Coordinates with Events Management as required. Setting up conference calls and/ or videoconferences. Take care of end to end logistic requirements.

•      To organize end to end travel arrangements (domestic and international) including logistics

•      Open and manage all incoming post, update office directory, create and distribute documents on behalf of the Executives. Regular filing & faxing. Required to arrange courier services. Sending out mailers on behalf of the Executive.

•      To help with Time & Expense Reporting

•      Coordinating with RMS team for invite letter for travelers and to proceed further to get visa

•      Procurement support – raise Ariba request (PO) for the requirements and follow up to get it on time

•      Quick turnaround time for learning new portals or anything new in the system and able to contribute to success of the team

•      Perform other secretarial and administrative tasks as and when it is required

 

EMC2

Admin Assistant, 1stSept 2009 to Dec 2009

RSA – The Security Division of EMC2

Admin Assistant, 3rd Apr 2008 to Dec 2009

•      Efficiently maintaining calendar for the Sr. Director

•      Proactively interact with functional groups for scheduling meetings

•      Preparing /Collating business presentations

•      Updating Org chart on weekly basis

•      Manage Travel Schedule (Domestic & International) and travel settlement

•      Manage Visitor Travel Agenda and logistics arrangement

•      Coordinating and arranging training programs

•      Collating weekly status reports for management meets

•      Interacting with other external RSA/EMC groups across multiple locations

•      Onboarding for new joinees – cubical allotment, PC/Laptop etc.,

•      Tracking, updating and ensuring complete utilization of Team Building budget

•      Capacity Planning

 

Dell R&D Centre

Sr. Admin Specialist, 24th July 2006 till 2nd Apr 2008

•      Efficiently maintaining calendar for 2 Regional Director and 2 SLM

•      Proactively interact with functional groups for scheduling meetings

•      Preparing /Collating business presentations

•      Updating Org chart, Roster on weekly basis – internal and external

•      Manage Travel Schedule (Domestic & International) and travel settlement

•      Manage Visitor Travel Agenda and logistics arrangement

•      Co-ordinating and arranging training programs

•      Collating weekly status reports for management meets

•      Interacting with other external Dell groups across multiple locations

•      Onboarding for new joinees – cubical allotment, PC/Laptop etc.,

•      Tracking, updating and ensuring complete utilization of Team Building budget

•      MOM and follow up on action items

•      Maintenance of all confidential information

•      Interacting with Vendors

•      Capacity Planning

 

Sasken Communications Technologies Ltd

Sr. Admin Specialist,1st Apr 2004 to 21st Jul 2006 – On contract – Raj Consultant

1st Jul 2003 to 31st Mar 2004 – On contract –  Mafoi

·         One point of contact for internal – Managers, team Leaders for database

·         Updating Utilization, Organization and headcount report weekly

·         Updating Headcount files for customer on Livelink

·         Updating Timex, weekly charts for groups on weekly basis

·         Collating IRDO report – Monthly

·         HR Metrics Monthly – excel & PPT

·         Prepare invoice – Monthly

·         Allotment of Cubicles, PC for new joiner

·         Co-ordinating with customer for invite letter for travellers and co-ordinating with travel desk for obtaining training permit and visa process

·         Manage and maintain reporting manager calendar and admin related activities to VP like Travel, organizing meetings

·         Hosting Nortel Visitors, plan their agenda and programmes

 

India Satcom Ltd

Executive Co-ordinator, 15th Jun 2001 to 30th Jun 2003

·         Handling Customer calls and interacting it with respective Project Leaders

·         Preparing Monthly MIS report

·         Preparing Monthly Softex Form for STPI

·         Preparing weekly Marketing updates of Software for CEO’s information

·         Setting up meetings

·         Updating Headcount report

·         Counseling and Follow up

·         Getting corporate clients for training

·         Interacting with the consultants (Assisting HR)

 

Arena Multimedia, Koramangala

Executive Co-ordinator, 4th Mar 1999 to 31st May 2001

·         Achieve Monthly, Quarterly, Yearly Targets

·         Preparing internal Weekly, Monthly consolidated reports

·         Counseling, Follow up and House calls

·         Interacting with Marketing Executive

·         Assisting Center Manager in preparing Weekly, Monthly and Annually consolidated reports of collection, enrollments, enquires and reporting to Head Office.

 

Education

 

BA in the stream of Arts from Christ College, Bangalore University (1998)

 

Achievement

 

Dell – On the Spot Award during the 2nd quarter of joining the company.

Process setting and prepared documentation for travel policy and process, visa process, org chart

 

Sasken – With the help of ERP team utilization and headcount report was updated on Peoplesoft tool to generate report on need basis

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Written by
2018-07-27

Neha ****** ******* ******

Objective:
To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used
Education:

Post Graduation –
MBA (Hospital Management)
Pondicherry University

Graduation –
Bachelor of Physiotherapy (BPT),
Guru Gobind Singh Indraprastha University (GGSIPU)

High School –
MCLSBM
X- CBSE, XII – Medical, CBSE

Key Skills
• Experience of over 8+ years in Healthcare Organizations
• Proficient Marketing & Communication Skills
• Proficient Medical Content Writing Skills
• International Marketing Skills – Query Handling, International Patient Care Services
• Good Presentation Skills
• Proficiency in MS-Office (MS-Word / Excel / PowerPoint)

Work Experience

1. Organization – Crecer Healthcare LLP (Marketing division-Saroj Super Speciality Hospital)
(November 2014 – till date)
Role – Assistant Manager – International Marketing
Responsibilities Assigned
(a) Marketing and Branding
• Content Development & Marketing
o Creating departmental brochures, patient information literature and technology brochures
o Creating website content for various specialities offered by the hospital
o Digital/Online Promotion of various specialities including article and blog writing
o Promotion of Doctors through doctor profiles, case studies and patient testimonials
o Writing Event speeches and quotes
• Branding
o Stationary development including Collateral & publicity material like health cards, banners, posters, standee, leaflets, invite cards, conference kits) for National & International CMEs, Symposiums & Conferences
o International branding for the hospital
• Digital Marketing
o Project lead for Digital Marketing Strategy being deployed by the hospital through an outsourced agency.
o Handling promotional campaigns on Social Media platforms, SEO management and Adwords.
o Keeping a track of the agency’s ongoing activities and giving them the required feedback obtained by our team.
(b) International Patient Services
o Handling international queries and guiding foreign patients with the appropriate treatment
o Assisting foreign patients with VISA assistance, travel planning and their accommodation in India
o Arranging treatment and follow up of patients with their physicians
o Coordinating with various stakeholders involved in healthcare services for International patients
o Collecting testimonials and treatment feedback from foreign patients
(c) Liaising
o Liaison with healthcare facilitators and medical tourism companies across India for international business
o Liaison with local travel agents, hotels, visa office and other stakeholders involved in International Patient services
(d) Stationary Management
o Hospital forms and stationary management
o Vendor management and approval taking from Medical Director and Administration Head

2. Organization – IndiCure Health Tours Private Limited
(March 2010 – November 2014)
Role – Senior Executive – International Patient Services
Responsibilities Assigned
• Assist foreign patients looking for medical treatment in India
• Liaising with the hospitals, doctors and various stake holders associated with health care services
• Follow up for medical reports and coordinate with hospitals for preparing medical cost estimates
• Answer email, telephonic queries and follow up persistently
• Preparing records of foreign patients having availed treatment in India
• Developing content for the promotion of company’s websites
• Writing articles, blogs and disseminating information pertaining to the health care services offered by the company
• Providing patient-feedbacks, testimonials and updating them on the website
• Promoting health care services offered by the company through various social media channels

3. Organization – Sehgal Physiotherapy Clinic
(June 2009 – February 2010)
Role – Consultant Physiotherapist
Responsibilities Assigned

• Treated various Orthopedic, Musculo-skeletal and Neurological cases including Spondylosis, Spondylolisthesis, Osteo-arthritis, Rheumatoid-arthritis, Stroke, among others
• HOME- VISITS – Treated various Neurological and Orthopedic cases by providing home-sittings for cases such as Diabetic Neuropathy, Stroke, and Cerebral Palsy

4. Organization – Deen Dayal Upadhyay Hospital
(October 2008-March 2009)
Role – Intern
Responsibilities Assigned

• Rotatory clinical postings in different departments: Orthopaedics, Intensive Care unit, General surgery, Burn/Plastic Surgery, General Medicine , Intensive cardiac care unit , Paediatrics, Gynaecology
• Treated patients in wards including post-operative neurological cases, orthopaedic cases in acute and sub-acute condition under supervision of senior medical staff
• Attended postings at the college out-patient clinic and hospitals

Personal
• Participated in various extra-curricular activities: Music competitions, Extempore & Debates
• Have won several prizes in music competitions
• Won 2nd prize in Poem recitation at Delhi University festival
• Multi-lingual-English, Hindi, Punjabi
• Hobbies include: Reading, Listening to music, Singing, dancing

I hereby certify that the information provided above is true to the best of my knowledge.
Dr. Neha Malhotra (PT)

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Written by
2018-06-26

Padmanabha ***** ****** **********

INTRODUCTION
Are you looking for that manager who develops strong people relationships for building teams that give everything they have to achieve the impossible? Look no further, Hire me!

PROFESSIONAL SKILLS
Software Engineering, Design and Development of Medical Devices, Developing Products for developing countries. Innovation, Process Definition, Templates, Regulatory affairs for medical devices, IT Security, Ethical hacking and Computer Trouble Shooting.

PEOPLE SKILLS
People Management, Relating to People at various levels, Crisis Management, Delegation, ice-breakers, Training, coaching, mentoring, personality development and assessment, learning style identification and nurturing.

PERSONAL QUALITIES
Able to communicate clearly and logically to match the level of the listener. Leads by example, disciplined and organized.
Qualifications
+ Engineering in Computer Science, Mysore University, 1990
+ Project Management Professional, PMI, 2007
+ Design for Six Sigma Black Belt, Philips, 2006
+ Learnt various development topics from leading training providers such as XLRI, IIM, Crestcom and implemented them.

INTERESTS
Internet, Personality Development, Chess, Magic and Puzzles.

EXPERIENCE

Multifaceted experience in Software industry since 1991.

Since 2008, working at Forus Health, a unique Medical Devices Start-up company. As a co-founder, served as Engineering Manager, Product Manager and Chief Operating Officer. Managed Engineering, Intellectual Property, Information Technology, Quality, Operations, HR, Communications and Manufacturing. Managed various Technical and Non-Technical requirements at every level.

From 2001 to 2008, managed Xray division in Philips, Bangalore. Coordinated with on-site and offshore teams, resolved issues and escalations. Handled eight projects in seven years. Instrumental in setting up Cardiovascular and Nuclear Medicine Groups in the organization. As a subject matter expert authored Project Management Process, assessed the organization for CMMI capabilities and conducted departmental inductions and workshops.

From 1994 to 2000, worked as Systems Analyst for State Street bank, Boston U.S.A. Worked on short assignments in the Netherlands.

Advanced user of Microsoft Excel, Word, Project, Open Project, Mindmap, Visio and Desktop Publishing Software.
Worked on technologies such as C, C++, Java, HTML, Scripts, Sybase, Visual Basic and 80X86 Assembly Language.

Invited speaker at various Healthcare, Innovation, Social and Academic events on topics such as Product Management, Healthcare, Innovation, biomedical engineering, entrepreneurship and Start-up.

Member of Project Management Institute. Authored articles in in house magazines on engineering and people topics.

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Written by
2018-05-12

Pragnya ***** ********* ********** *********

Pragnya Sales Marketing Specialist Hyderabad call for resume +91-9910612773

NOV’16 – Till Present: NOVEL Inductive Reasoning Software Private Limited

Sales & Marketing Specialist

Role:

Identifying the new opportunities through targeting and segmenting the sales leads

Gathering marketplace information on the pricing, new products, delivery schedules and merchandising techniques of competitors

Developing new business through networking, follow-up calls and cold-calling to create interest in products and services, generating new business leads

Managing customer relationship, negotiating price and contract terms and preparing sales contracts

Maintaining& updating customer database for use in forecasting; recommending suggestions and ideas to refine service offerings for specific market segment

Working closely with delivery functions in ensuring successful execution of sales deal, allowing complete tracking of the engagement against business parameters set

Connecting with C level management and arranging demo for them

 

Highlights:

Met clients, identified their requirements and proposed effective solutions; highlighted the benefits of the company’s software products and services thus enhanced customer base

Focused efforts to grow business in emerging technology areas and new markets through continuous communication with new customers through various channels (emails, cold calls and campaigns and so on)

 

Jun’16 – NOV’16: INTELLIPAAT, Bangalore

Inside Sales Manager

Role:

Researching and identifying new opportunities and generating successful sales leads

Prospecting, identifying and establishing new clients in following sectors such as education, IT industry

Communicating with various clients and resolving customer queries through 24*7 chat process

Assisting in appointing corporate trainers and arranging demo sessions for them

 

Highlights:

Generated leads and managed sales activities such as market research, market segmentation, customer identification, prospecting, customer analysis review and new territory business development which brought business 20 lakhs to the organization

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Written by
2018-05-10

Shanker ******** ********** ************

 

PROFICIENCY FORTE – For resume call 9910612773

Senior management customer operations professional with 19 years of experience in senior leadership roles across diverse organizations. Strong and proven track record of delivering profitable growth in highly competitive markets, developing and implementing strategies for new services. Exploring challenging managerial assignments with a professionally managed organization

Expertise In
________________________________________

Customer Service Delivery

P&L Accountability / Management

Resource Planning & Management

Team / People Leadership

Business Development

Channel Management

Services Sales Planning / Enablement

Business Innovation & Agility

Continuous Service Improvement

Innovation & Capability Growth

Process Simplification & Re-Designing

Cost Reduction Strategies

Performance Management

Productivity Optimization

Collaboration & coordination

Retail Operations

Leadership Strengths & Highlights
________________________________________

 Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning.

 Excellent track record in envisioning & leading revenue and growth initiatives grounded solidly on business and economic value; successfully designed & implemented technical solutions, delivering a strong ROI.
.
 Strong background in implementing strategic initiatives, developing market penetration techniques, competition/ market analysis; evaluating market response/ requirements to be communicated to various teams for accomplishment of business goals.

 Adept at setting up an effective distribution & channel network for enhancing market penetration across the target market segment. Guide distribution teams in effectively closing identified business deals with potential revenue impact.

 Proficient in various operational aspects of telecom post paid operations as well as service quality parameters aimed at enhancing client satisfaction

 Proven expertise in seamlessly collaborating with ‘C’ level executives, senior management, stakeholders, business partners, customers and team members to deliver responsive and quality strategic, operational and business outcomes.
.
 Proactive decision maker, having practical management style and excellent skills in management of people capability including performance management, succession planning and recruitment; adept at leading large teams to maximize productivity.

Professional Experience
________________________________________

Binary Teletech, Bangalore Aug 2013 onwards
DGM – Customer Service Delivery

Key Profile:
• Conceptualizing customer services strategies based on extensive analysis of service operations and market dynamics, monitor Operations of after sales customer Support Structure and its performance.
• Monitoring overall functioning of processes ensuring compliance to the agreed SLA levels.
• Assessing customer feedback, evaluating the improvement areas & providing critical inputs; advocating process compliance via regular review meetings.
• Evaluation of customer engagement quality and service delivery parameters.
• Accountable for first time resolution at front end and backend through driving improvement towards quality parameters and C-Sat scores.
• Instrumental in evaluation and analysis of customer service ratings and draw an action plan to improve satisfaction scores.
• Focus on identification and incorporation of new products in the market to enhance the product portfolio as well as maximizing brand awareness through designing of monthly and seasonal leaflets.
• Manage a customer service team that encompasses logistics support, auditing duties, data analysis, and customer complaints.
• Collaborate with various support teams for frequent training and development of customer interfacing Staff.
• Setting a clear directive and deploying strategies focused towards high customer service standards.
• Accurate reporting of customer service standards through MIS reports and audits.
• Incorporation of best industry practices to ensure sustained growth and service Standards.
• Collaborate with internal & external teams in effectively implementing channel marketing programs, set up loyalty programs for trade & channel partners.
• Capability to work with large teams of senior level professionals and directly reporting team and ability to communicate at multiple levels with both customers and colleagues.
• Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Enterprise Impact:
• Consistently Increased customer Service and Quality Scores by 12%.
• Rated high for accomplishing 18% enhancement in Overall Department Operational Efficiency.

Idea Cellular, Bangalore May 2005 –Jul 2013
Manager – Service Delivery ~ Feb 2009 – Jul 2013

Key Profile:
• Collaborated with various support teams in roll out of “My Idea” and “Idea Point” service centers across the circle leading to opening 147 service centers across the circle in a span of 1 year.
• Defined service standards, policies in compliance to KPIs. Organized training sessions for field engineers and area managers for maintaining seamless operations.
• Resolved technical updates /issues in coordination with customer service & factory (Quality/R&D).
• Focused on planning, development, implementing & controlling in compliance to revenue and cost parameters.
• Assisted in the service operations team for providing proactive solutions & enhancing operational efficiencies.
• Conducted operational audits for ensuring compliance to Total Quality Management parameters for maintaining positive customer satisfaction index.
• Planning & execution of customer life cycle management therapies, to arrest churn levels of customers. Providing quality customer support by ensuring first contact resolution to them.
• Strategizing and managing churn control activities, both proactive and reactive. Day to Day monitoring of involuntary and voluntary churn control activities.
• Managed roll out of 3G products & services across various service centers; rolled out MNP across service centers in Karnataka.
• Interacted with Zonal Regional Managers for effectively resolving business as well as operational issues
• Built/maintained productive business relationship with existing clients and prospects for identification / development of internal and external commercial opportunities.
• Implemented initiatives like loyalty program, service camps and customer meets to enhance growth in walk in/conversion rates.
• Worked on standardization of systems through evaluation of department operational and corporate standards.
• Monitored/managed inventory management systems within the area with focus on slow moving and non moving products.

Enterprise Impact:
• Rated high for consistently maintaining partner profitability targets at over 95%.
• Significantly enhanced CSAT scores by implementing First Time Resolution in operations.
• Accomplished good rating by third party survey for customer experience at Service Centers.

Manager – Channel / Corporate Receivables and Fraud Management ~ Jan 2006 – Jan 2009

Key Profile:
• Evaluated & optimized credit limits to prevent exposure and fraud for enhancing organizational bottom lines.
• Focused in enhancing client satisfaction by implementing effective SLA based query resolution and consistently rendering qualitative service delivery.
• Guided team members in identifying & evaluating new and cost effective modes of payment and billing.
• Set up & managed robust Fraud Management system to minimize revenue leakage.

Enterprise Impact:
• Successfully implemented priority-based customer service module for effectively resolving issues of premium corporate customers.
• Assessed credit limits to acquaint on client billing and payment patterns.

Assistant Manager – Credit Control ~ May 2005 – Dec 2005

Key Profile:
• Managed implementation of Grid Based credit limit assignment as well as setting up Contact Point Verification for the state of Karnataka.
• Ensured smooth functioning of fraud management systems and pre-check alarms as well as seamless agency operations.
• Focused on enhancing credit limits for customers in IR location based on eligibility criteria.
• Collaborated with sales department for identifying delinquent customer groups and negative areas. Enhanced operational efficiency by automating the FMS system.
• Optimized resource utilization through decentralization of team responsibilities across areas of operation.

Enterprise Impact:
• Acknowledged for optimizing revenues through effective monitoring of Red Alert Customer Groups and IR locations.
• Successfully reduced suspension percentage through Bills Review and reduced Red Alert Cases by 30%.
• Enhanced first bill payments by 23% and corporate receivables by 14% through optimized usage of Fraud Management Systems.

Convergys India Services Ltd., Bangalore Feb 2004 – May 2005
Team Manager

Key Profile:
• Optimized resource utilization and streamlined processes to enhance operational efficiency / departmental profitability.
• Guided team members in effectively resolving critical cases with potential business impact based on pre-defined quality parameters.
• Assessed skill gaps of team members and organized skill enhancement sessions for improving individual skill sets.
• Implemented various internal controls and improvement initiatives based on operational or business requirements.
• Maintained updated records related to day to day business transactions and action taken reports.

Enterprise Impact:
• Exceeded call quality score consistently averaging > 90%.
• Implemented caller authentication procedure to ensure complete customer confidentiality.
• Reduced the abandoned statistics by 6.8%.

Previous Assignments
________________________________________

Officer – Credit Control &Risk Management | Tata Teleservices Ltd, Bangalore Mar 2003 – Feb 2004

Associate Executive | Radio Shack Canada, Toronto (Canada) May 2001 – Dec 2002

Business Consultant | Premier Systems, Toronto (Canada) Mar 2000 – Oct 2000

Technical Support & Billing | JT Mobiles Ltd., Bangalore Aug 1996 – Mar 2000

Academics
________________________________________

Education

• BA (Economics & Statistics), PSG College of Arts, Coimbatore in 1994.

Professional Enhancement
• Diploma course in Oracle 8i and Visual Basic 6.0.
• Diploma Course in Web Designing (well versed with Adobe Illustrator, Adobe Photoshop, HTML, Digital
Imaging and Macromedia Flash).

Personal Details
________________________________________

• Date of Birth :15th December 1972
• Languages known : English, Hindi, Tamil, Marathi, Kannada
• Nationality : Indian
• Passport Details : L6144538 valid till 2023

~ References Available Upon Request ~

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Written by
2018-04-06

Kalyan ***** *

Objective :

 

An enthusiastic software professional looking forward to utilize the onsite/offshore experience, analytical, programming, problem solving and innovative IT skills and willing to work in Challenging areas with winning attitude.

Professional Summary:
Ø  12+ years of IT experience with 7+ years in HealthCare and 4+ years in onsite experience.

Ø  Excellent technical exposure and hands on experience in Microsoft technologies such as C#.NET, WPF, WCF, MEF, LINQ and MS SQL Server.

Ø  Lead the team by suggesting technical solution, architecture and design for various business requirements of HealthCare industry using the technologies and tools like DotNet, WPF, WCF, MEF, WinForms, MS SQL Server.

Ø  Apart from HealthCare having very good exposure in Industrial Automation, Compiler-Parser and Insurance domains.

Ø  Having 4+ years of working at onsite along with business and end users. I was single point of contact to business in understanding the requirements, solution discussion and release planning.

Ø  Worked in various international (onsite) assignments in locations such as South Korea, USA and Israel in long-term and short-term basis.

Ø  Excelled in managing the engagement and delivery in onsite and offshore model both technically and managerially.

Ø  Having specialization in CT scanners in HealthCare.

Ø  Excellent experience in working with Microsoft patterns such as MVVM, PRISM, MVP and MVC.

Ø  Designed GUI (Graphical User Interface) with Expression Blend for clients such as USA, Germany, South Korea, Israel and China.

Ø  Microsoft Certified Professional (MCP) in WPF, C#.NET and SQL Server.

Ø  Expertise in Healthcare, Industrial Automation, Compiler-Parser and Insurance domains.

Ø  Excellent exposure in Design patterns and design tools such as UML using MS Visio and Enterprise Architect

Ø  Excellent exposure in developing applications in Agile scrum and waterfall methodology. Last 9+ years working on Agile and very good experience in using Agile tools such as JIRA, Jenkins, GitHub. Played a major role in implementing DevOps in current project.

Ø  Handled various applications production deployment, support and maintenance.

Ø  Coached the team and customer in automating unit testing and system testing using Nunit, NCover, Fxcop, Stylecop, Coverity.

Ø  Excellent communication skills, team management, client management, interpersonal skills.

Ø  Good experience in software architecture, planning, detailing, designing and executed for the team as a TechLead and also developing independently for the critical modules.

Ø  Main Areas of interest and skill set includes the software architecture, designing, development, enhancement and maintenance.

Ø  Excellent experience on Globalization and localization of application assemblies.

Ø  Experience in development and implementation of software application that includes Web Based client/server application.

Ø  Exposure and hands on in using architectures like SOA, PRISM using WCF/IIS, and WPF.

Microsoft Certifications:
Ø  Microsoft Certified Professional in Windows Application Development with Microsoft .Net Framework 4.

Ø  Microsoft Certified Professional in C#.NET.

Ø  Microsoft Certified Technology Specialist in SQL Server 2005.

Ø  Certified in C# Algorithms (Hard) from TestDome.

Achievements:
Ø  Received SAMSUNG Performance Award from Senior Vice President for outstanding performance in improving product competitiveness.

Ø  Received many “SPOT awards” for resolving critical issues and delivering features on time from PHILIPS and SIEMENS.

Ø  Received certificate from SIEMENS for CSDA (Certified Software Development Associate – certification by IEEE).

Technical Skills:
Microsoft Technologies
C#.Net 7.0/3.5/2.0/1.1, WPF, XAML, WCF, UML, WinForms, ADO.NET
Data base
SQL Server, PostgreSQL, Oracle
Platform
Windows server 2012/2000, Windows 10 / 7 / XP
Programming Languages
C, C++
Scripting Languages
XML, HTML and Java Script, VB Script
Application Server
WCF, IIS
Framework
.Net Framework 4.6 / 4.5/3.5 / 3.0 / 2.0 / 1.1
Tools and Environments
Visual Studio 2017/2015/2013/2010/2005/2003, Microsoft Expression Blend
Third Party Software Tools
JIRA, GitHub, PSCM, ClearCase, DOORS, VSS, Active Reports, Google Protobuf, EnterpriseArchitect, Fxcop, NUnit, NCover, StyleCop, Coverity, Svace
Concepts
Design Patterns, WWF, SDLC
Professional Experience:
Ø  Worked as Senior Engineer with SAMSUNG (HQ) South Korea from Nov 1st, 2014 to Mar 30th, 2018.

Ø  Worked as Technical Specialist with PHILIPS Bangalore from Feb 14th, 2011 to Sep 29th, 2014

Ø  Worked as Associate consultant with SIEMENS Bangalore from May 5th,2008 to Feb 11th, 2011

Ø  Worked as Software Engineer with PSI DATA SYSTEMS (An Aditya Birla Group Company) Bangalore from Jan 27th, 2006 to April 25th, 2008.

Project Details:
Name of the Project                 :           Console

Clients                                     :           Samsung Neurologica, USA and Samsung Medison, South Korea

Position                                    :           Senior Engineer

Technologies                           :           C#.NET, WPF, WCF, MEF

Third Party Tools                     :           JIRA, Plastic SCM, Jenkins, Coverity, Svace, NUNIT

NCover, Re-Sharper, PostgreSQL, Google Protobuf, MS Visio, QT, GitHub, Hyper-V, Microsoft Azure

Microsoft patterns                    :           MVVM            , PRISM, MVC

Team Size                                :           30

Location                                  :           Suwon, South Korea.

Duration                                  :           Nov 2014 – Mar 2018.

 

Description:

Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below is the brief inside of main modules of console.

Watch Dog

Controls the invocation of the clinical applications (ExamApplication LiveViewer, PatientBrowser andRMS etc.). Monitors the state of the running applications. Executes automatic recovery policies (auto restart).

 

ExamApplication

The main clinical scanning application. It allows control over both online and offline scanning requests (Bundled Recon).

 

ExamService and Image Installer

Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the Recon, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.

 

Associated with an ExamApplication. Handles returned results from Recon (via ScannerServer) that was requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer). Each maintained performer responds to the events from the ScannerServer (relayed by the ExamService via the connected ScannerFrameworkClinet).

 

Responsibilities:

 

Responsible for design, developing and leading the modules Scan Time Line, BolusTracking, AutoTransfer,Intuitive UI/UX implementationincluding animations using WPF, Scan Delay Countdown,AutoApps, Cardiac, Additional Recons, Autovoice,AutoScan, FOV, TubeHeat Service, Protocol DB, Design Layout Viewer (QUIKTool).
Responsible for interacting with clients for gathering all the requirements.
Responsible for interacting with UI/UX team for gathering and implementingUI/UX requirements.
Responsible for design, code reviews and bug fixing.
Responsible for unit testingusing NUNITand Rhinomocks for features developed by me.
Responsible for communicating with clients to collect requirements.
Traveled to USA for requirements gathering andalso for resolving issues quickly during product milestone.
Supported for CT clinical trials such as animal scans and human scans.
Responsible for third party ToolValidation.
Responsible for estimations for change request.
·         Worked in an Agile Scrum development process.

Project Details:
Name of the Project                 :           Console.

Client                                       :           Philips Medical Systems Technologies Ltd, Israel.

Position                                    :           Technical specialist

Technologies                           :           C#.NET, WPF, WCF, MEF

Third Party Tools                     :           FxCop, NUNIT, NCover, ClearCase, Coverity,Rational

DOORS,CruiseControl, Re-Sharper, Enterprise Architect, Hyper-V

Microsoft patterns                    :           MVVM            , PRISM, MVC

Team Size                                :           20

Location                                  :           Bangalore, India.

Duration                                  :           Feb 2011 – Sep 2014.

 

Description:

 

Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below are the brief inside of main modules of console.

 

Workflow Manager

Controls the invocation of the clinical applications (ExamApplication and View2, PatientDirectory, Review/Analysis). Monitors the state of the running applications. Executes automatic recovery policies (auto restart, etc.).

 

ExamApplication

The main clinical scanning application. It allows control over both online and offline scanning requests.

 

ScannerServer

Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the CIRS, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.

 

ExamManager

Associated with an ExamApplication. Handles returned results from CIRS (via ScannerServer) that were requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer).

 

Responsibilities:

 

Responsible for design, developing and leading the modules Autovoice and Breathinglights, Voice Manager, Analytical Bone Correction, FOV, Energy, Rotation Time, Log reduction.
Responsible for interacting with clients for gathering all the requirements.
Responsible for design, code reviews and bug fixing.
Responsible for unit testing using NUNIT and Rhino mocks for features developed by me.
Responsible for communicating with clients to collect requirements.
Traveled to Israel for knowledge transfer, creating/showcasing prototypes.
Responsible for third party ToolValidation, Requirements and Design documents writing during remediation period.
Performed Failure Modes and Effect Analysis (FMEA) for new features, which resulted in finding potential failure modes in advance and addressing them in initial development phase itself.
Involved in the estimations for change request
Project Details:
Name of the Project                 :           SCLPlus–Parser.

Client                                       :           SIEMENS AG, Germany.

Position                                    :           Associate consultant.

Technologies                           :           C#.NET 3.5.

Third Party Tools                     :           YACC++, Source Monitor, FxCop, NUNIT, NCover, StyleCop.

Module Size                             :           10.

Location                                  :           Bangalore, India.

Duration                                  :           Dec 2008 – Feb 2011.

 

Description:

 

This product is on industrial automation domain and parser-compiler domain. STEP7-SCLPlus (Structured Control Language)is a language for programming PLC’s with SIMATIC S7.

When the user enters the SCLPlus source statements into the STEP7Plus editor tool or makes changes to the existing source file, SCL-PLL (Programming Language Logic) handles all trivial changes like simple keyword check. For all other complex changes like insertion/deletion of SCL source statements, SCL-PLL calls SCL-Parser to perform lexical, syntactical and semantic verification of the input source statements. The result is an editor based syntax tree representing the parsed input with or without error nodes. Semantic verification of input source statements is done by semantic analyzer.

 

Semantic Analyzer:

Semantics check if the sequence of tokens making up the input source statement will form a meaning as per the semantic descriptions of SCL programming language.

 

I have worked in all life cycles of this project from the prototyping phase to performance evaluation phase (i.e. from start to end).

 

Responsibilities:

 

Actively participated in design discussions, proposed good design approaches which has been accepted by architects and also responsible for design decisions (design patterns) implementation and Coding based on the technical design and coding standards.
Responsible for developing TypeSystem, TypeDataBaseFactory, TypeDataBase,TypeDataBase300400, TypeDataBase1200, TypeDataBase1500, SemanticManager, TreeTraveller and semantic analyzer for features Arithmetic, logical, comparison operations, Arrays, IF statement, CASE statement, FOR loop, While loop, Standard functions.
Responsible for code reviews and bug fixing.
Responsible for implementing NUNIT test cases for features developed by me.
Responsible for interacting with customer for clarifications.
Worked in an Agile Scrum development process.
Project Details:
Name of the Project                 :           Automation Designer.

Client                                       :           SIEMENS AG, Germany.

Position                                    :           Senior System Engineer.

Technologies                           :           C#.NET 2.0.

Microsoft pattern                     :           MVP

Third Party Tools                     :           Active Reports, FxCop.

Module Size                             :           5.

Location                                  :           Bangalore, India.

Duration                                  :           May 2008 – Dec2008.

 

 

Description:

 

This product is on industrial automation domain. The SIMATIC Automation Designer is a graphical and open software platform, which is scalable from single-user up to distributed multi-user (client-server configuration). The SIMATIC AD (windows application -WinForms) will bridge the gap between system design, system engineering, mechanical design, electrical design and automation and helps customers to realize the “Digital Factory”.

Digital Factory: the complete digital representation of products, process & resources. All elements of the production can be visualized in virtual mode during the planning phase and the physical realization of the product can be seen as verified. The SIMATIC ADconsists of CAD drawings, Resources, Templates and Extension Packages.

Extension Packages purpose is to integrate different target systems like STEP7, WinCC and Report Generator etc. into the SIMATIC Automation Designer (AD).

 

Responsibilities:

 

Responsible for Coding and actively participated in design discussions.
Responsible for Globalization and localization of application assemblies as well as Report assemblies.
Responsible for designing Report layouts and generation of reports.
Responsible for print preview and printing in Reports with Multilanguage support.
Responsible for Building satellite assemblies of active reports.
Responsible for code reviews and bug fixing.
Worked in an Agile Scrum development process.
Project Details:
Name of the Project                 :           eFreedom Annual Statement.

Client                                       :           Fiserv Insurance Solutions, USA.

Position                                    :           Software Engineer.

Technologies                           :           C#.NET 2.0/1.1, SQL Server 2005/2000, ADO.NET, Web Services.

Third Party Tools                     :           Infragistics controls, Active Reports, String gray control, TE control

Team Size                                :           12.

Location                                  :           Bangalore, India.

Duration                                  :           Jan 27th, 2006 – April 25th, 2008.

 

Description:

 

This project is on Insurance domain and the application will help US Insurance companies to do their financial statement filing to the body called National Association of Insurance Commissioners (NAIC), which is scalable from single-user up to distributed multi-user (client-server configuration) windows application (using WinForms) and consists of modules User Management, Company Management, Statement Management, Security Management, System Management, Module Management, Statement Preparation, NAIC List and Reports.

 

Company Management, Statement Management and User Management maintains the details of existing companies, statements and users which helps the end user in creating a new statement by using the existing details.

 

A statement is comprised of Identifiers; An Identifier is a form which has to be filed to NAIC.

 

Responsibilities:

 

Responsible for designing User Interface and Coding.
Responsible for developing modules User Management, Company Management and Combine Accumulate Statements and Context Sensitive Help throughout the application.
Responsible for designing Report layouts, generation of reports.
Responsible for print preview, settings and printing in Reports.
Responsible for code reviews in all the modules and bug fixing.
Educational Qualification:
Ø  B.TECH with 77% from SRI KRISHNA DEVARAYA UNIVERSITY, Ananthapur during 2001-2005.

Ø  INTERMEDIATE with 83.4% from Vignan College, Guntur during 1998-2000.

Ø  SSC with 76.6% from Sri Saraswathi Vidhya Mandir, Guntakal during 1997-1998.

Personal Qualities:
Ø  Good communication skills, creative, motivated and ability to take any challenge with an objective to succeed.

Ø  Team player with flexible, positive and realistic attitude.

Ø  Ability to work on own initiative and deliver to specified deadlines.

Ø  Ability to think innovatively and grasp key concepts quickly.

Personal Information:
Name                                       :           Kalyan Sagar J.

Father’s Name                                    :           J Deevaiah Setty.

Marital status                         :           Married.

Nationality                              :           Indian.

Passport                                  :           R0923453.

Languages Known                  :           English, Telugu, Hindi and Kannada.

Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Date:

Place: Bangalore                                                                                    (Kalyan Sagar.J.)

 

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Written by
2018-03-26

Samson ********

Samson Varghese
E-Mail: samy.varghese@yahoo.com  Mobile: 91-9765988572

Seeking opportunities for Senior level assignments in Team handling, Corporate sales, Zonal Operations, Marketing and communications with an organization of global repute

 

PROFESSIONAL PREFACE
Þ    Business oriented Management professional with more than  8 years of extensive experience in:

Key account management, Business Development, Regional Operations, Institutional/ Corporate Sales, Event management, Setting up operations, Merchant and Vendor Onboarding.

Þ    Successfully managed end to end business operations in Western India.

Þ    Possess credibility & personal integrity of a high degree.

Þ    Effective communicator & negotiator with strong analytical, problem solving & organizational abilities.

 

WORKPLACE ACHIEVEMENTS

Þ    Set up the entire Enterprise partnership team of OYO ROOMS in Pune

Þ    Onboarded and managed most of highest GMV client (Tech Mahindra/Quickheal/Emerson/Idea Cellular/ Indus Tower etc) at Oyo Rooms

Þ    Setup and managed the operations of Legal services startup Zippserv in Pune

Þ    Onboarded & managed the highest GMV client (John Deere) of U Residences/set up operations for 2nd property in Pune for U Residences

 

Employment Recital
Designation
City Manager
Organization
Zippserv.com (Ideaclicks Infolabs Pvt. Ltd)
Functional Area
Regional Sales, P&L, Setting up Operations, Sales forecasting, Bench-Marking, Strategic planning and implementation, Targeted Marketing and Branding, Compliance regulation.
Duration
April 2017 – Till Date
Job Description
Prospecting, identifying, verifying and onboarding lawyers for the city operations.
Introduced new products in-line with the customer expectation and market requirements, explored business alliances with various industry stakeholders along with vendor onboarding.
Rate negotiation with service providers to create benchmarking.
Worked on local marketing and branding initiative to increase brand presence including alliances with financial and institutions
Meeting regional/ zonal sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Designation
Manager – Enterprise Partnerships
Organization
OYO Rooms (Oravel Stays Pvt. Ltd)
Functional Area
Strategic planning and implementation, marketing, branding, event management, territory sales and operations, team handling, corporate sales, travel agent sales, key account management, client retention and acquisition, P&L
Duration
August 2015 – March 2017
Job Description
·         Prospecting, identifying clients, generating new business and generating additional business from existing customer.
·         Solicit business (corporate and travel agent) through telephone calls, personal sales calls, and email.
·         Responsible for getting business for hotels in OYO Chain. Exceeded sales, revenue growth and new client acquisition targets as set by the executive management.
·         Handling more than 200 corporate organizations as an account manager in the designated area. Increased company revenues via direct offline sales.
·         Strategic planning and implementation on sales and marketing activities in my region for increasing lead generation and create adequate brand recognition.
·         Generated market research reports highlighting potential clients and possible competition.
·         Individually responsible to contribute towards meeting the assigned targets.
·         Assist the operations team in signing hotels i.e. supply for OYO, and getting them on-board.

Designation
Manager – Business Development and Client Services.
Organization
U Residences (U Series Hotels and Residences Pvt. Ltd)
Functional Area
Team Handling, Key Account Management, Client Servicing, Client retention, Competitor  mapping
Duration
Nov  2009 – July  2015
Job Description
·         Increased company and group revenues via direct and indirect sales.
·         Exceeded sales, revenue growth and new client acquisition targets as set by the executive management.
·         Negotiated rates and service with corporate clientele based on company standards.
·         Generated market research reports highlighting potential clients and possible competition.
·         Participated in formulation of annual sales and marketing strategic plan, including key performance indicators and targets.
·         Successfully created, initiated and managed multiple client and end user feedback.
·         Trained and managed multiple sales associates.
SCHOLASTICS
Degree/Examination
Board/University
Year of Passing
PGP (MBA, Marketing)
MIT School Of Business
2009
BBA (Marketing)
Birla Institute Of Technology
2006
XII  (Science Stream)
CBSE
2002
X    (Science Stream)
CBSE
2000
PERSONAL DOSSIER
Languages Known:  English, Hindi, Marathi, and Malayalam

 

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Written by
2018-02-01

Aahana *** ******* ******** ********* ***** ***********

Work Experience (4 years)                                       —  Download Resume

Shaheen Bagh, Jamia Nagar, Okhla, South Delhi Mob: +91 9911714602 Email: ashana.ema06@gmail.com

Career Objective I wish to utilize the best of my talent is an intelligent manner to further strengthen my knowledge for achieving heights in my career.

Skill & Abilities Complete documentation of industrial ETP, STP, WTP, MGF, DM, RO. O & M Manual, technical specification, procurement. Coordination with production, proposal, client communication

ECO-WATER Solutions Technologies Pvt Ltd, New Delhi {Jan-2017-Till Date}

Asst. Purchase Manager -Price Negotiation with vendors, Preparation of Purchase Order, Ensuring Timely delivery of materials from vendors, Data recording & reporting, Co-Ordination with production, Proposal for spare parts & chemicals, Co-Ordination for Payment, Co Ordination for dispatches.

Membrane Group India Pvt Ltd, Gurgaon {Aug-2014 – Nov-2016} Engineer-Customer support Data recording & Reporting, O & M Manual, procurement, Co-ordination with production, proposal for spare parts & chemicals, co-ordination for payment & “C” FORM, Customer support for complete Project & Chemical’s, complete client communication till project deliverance

Green Angle Envirotech Pvt Ltd, Ahmedabad {June-2013-July-2014} Project Engineer Complete Project handling including: GA, P&ID, pump performance, piping size, and electric Load, media calculation of ETP, STP, WTP. Document Handling and preparation, data recording & Reporting (BOQ, Treatment philosophy, BBU, technical specification, procurement. PROJECT ACB India Ltd  150 KLD ETP  1000 KLD ETP  10 KLD STP IOT INFRASTRUCTURE & ENERGY SERVICES LTD  200 KLD STP  ACW SYSTEM  SSF SYSTEM HARYANA CO-OPERATIVE SUGAR MILL  RO  SOFTNER PLANT

TRAINING AND CERTIFICATES “Manufacturing and packaging of tablets and liquid orals”from Rajasthan Drugs & pharmaceutical Ltd. Jaipur (15 days). “Production of Dairy & Physical Chemical test from”Ranchi Dairy, Ranchi (30 days). EDUCATION Bharath University, Chennai (2009-13) B.Tech- Industrial Biotechnology PROJECT 1. Antioxidant & Anticancer potential of Grewia hirsute. 2. Isolation of protease from various leaves (Coriandrum sativum, nicotiana, tabacum, moringa oleifera, murraya koenigii) 3. Isolation of proteases from Marine algae. SGM College (2009) 10+2-Science RESEARCH PAPER PUBLISHED Evaluation of Antiproliferative effect of Grewia hirsuta on HepG2 cell lines: Journal of Academia and Industrial Research (JAIR).Volume 2, Issue 1 June 2013.ISSN: 2278-5213

ADDITIONAL SKILLS

Languages-English,Hindi,Urdu IT- Microsoft Word, Power Point, Photoshop, Microsoft Excel

Personal- Never give up attitude, Quick Learner, Adaptable and Flexible,Maintain Good interpersonal relationship.

DECLARATION I consider myself familiar with biotechnology. i am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge. DATE: PLACE:

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Written by
2018-01-22

Saikat ********* ****** ******* ********* ******** **********

Saikat Mukherjee                     —  Download Resume

Kanakalay, 10-B, Vatika Vihar, Ranjhi, Near St Joseph School, PO-Khamaria, Jabalpur-482005 (MP)

(C) +91 95455 09970 | saikat8881@gmail.com

https://www.linkedin.com/in/saikat8881

 

 

PROFFESSIONAL SUMMARY

CAD/PDM/PLM PROFESSIONAL

Offering experience of over 9 years in CAD, PDM/PLM, Data Integrity and identifying cost saving opportunities through various analyses

·         Diploma in Mechanical Engineering.

·         Design engineer and Team Lead with experience in PDM, Creo, Windchill PDM Link, Product center and JMP software.

·         PTC certified Windchill PDM Link 9.0 user.

·         Experience in Reverse Engineering.

·         Abilities in handling multiple priorities and interest in personal and professional development.

 

SKILLS

·         CAD Skills: Creo, working knowledge of Unigraphics NX3 & AutoCAD

·         PDM Skills: DFR (Design for retrieval)

·         PLM Skills: Product Center 8.0, Windchill PDM Link

·         Other Softwares: SAS JMP 8.0

·         People management, leadership, recruitment, communication and interpersonal skills.

 

ACCOMPLISHMENTS

·         Achieved savings of over $10M for various commodities through analysis for Supplier Negotiations, CCA and standardization of parts in 2012-13 – Whirlpool Corp.

·         Suggested standardization of wire diameter to help reduce part number count which resulted in a considerable saving opportunity for future in 2012 – Whirlpool Corp.

·         Won the WOW award for the month of July 2010 for my role in helping achieve the Embedment Score of 81% for the second quarter and STAR award in March 2012 for my role in helping achieve considerable savings for the organization.

·         Represented Maharashtra in under-22 level Cricket in 2004.

·         Played Football at School, College and District Level.

·         Won Silver medal in Tabla in the State level Competition.

·         Represented Maharashtra in All India Scouts and Guide meet in Bharuch, Gujarat.

 

WORK HISTORY

TECHNICAL DESIGNER                                                                                                                                         Oct 2016 – Current

Reflexallen India Pvt.Ltd.                                                                                                                                  Jamshedpur, India

·         Reverse engineering of various configurations/variants of A-Frame, Euroboom and Sliding Rails.

·         Define and assign proper attributes to aid part classification and search.

·         Co-ordinate with project leads in UK plant to understand the customer requirements and suggest changes or modifications to the existing design wherever required

·         Design and development of various automobile components for Volvo, Scania, Mercedes and other leading truck manufacturers.

·         Design and development of air-line and fuel-line tubes used in commercial vehicles.

·         Was deputed in Reflexallen HQ, Guiglia, Italy for a period of 1 year from Oct 2016 to Nov 2017 to coordinate and work with the Global Design lead and the team.

·         Working in Reflexallen India at present, taking up a new position as the Senior Manager responsible for Lucknow plant effective Feb. 2018.

 

GLOBAL PROJECT ENGINEER                                                                                                                              May 2008 – Jul 2016

GTEC Whirlpool of India Ltd.                                                                                                                             Pune, India

·         Leading a team of ten Engineers in SDMT (Structured data management team).

·         Identify and implement the best/easiest possible category structure to capture categories in an easier and effective way in terms of governance.

·         Managing the classification of parts, maintaining the quality of product data in GTEC and act as the single point of contact to ensure other quality issues with wrong item type, wrong drawing links, wrong part classification etc. for the items in DFR (PDM tool in Whirlpool) are rectified.

·         Coordinated with and was a part of the Steering committee team consisting of all Global Product Module Owners to modify attribute definitions and Product Category Structure Finalization in DFR.

·         MVT (Material Value Team) Analyst: Was deputed in Schorndorf, Germany for a year in 2011 to lead the analysis in cost savings EMEA.

·         Achieved considerable savings in various commodities such as Wire racks, Glass, Injection molding etc. by analyzing material, supplier and dimensional characteristics of a commodity/category from 2011 to 2013.

 

ENGINEER – DESIGN                                                                                                                                             Sep 2007 – May 2008

Kalyani Infotech Solutions Ltd.                                                                                                                         Pune, India

Reverse engineering of various components used in the Home Appliances and Automobile sector.

 

CUSTOMER SERVICE EXECUTIVE                                                                                                                       Jan 2007 – Sep 2007

WNS Global Services Pvt. Ltd.                                                                                                                          Pune, India

Ticketing, queuing and refunds of airline tickets for the Travelocity process using Sabre and Turbo Sabre.

 

EDUCATION

·         D.M.E (DIPLOMA IN MECHANICAL ENGINEERING)

College of Engineering and Technology, Jalgaon

·         SECONDARY SCHOOL CERTIFICATE

St. Aloysius’ High School, Bhusawal

·         One Year Intensive Training in Pro/E WF 2.0 and 3.0

Kalyani Infotech Solutions Ltd., Pune

·         Windchill PDM Link 9.0

SEED Infotech Ltd., Pune

 

PERSONAL INFORMATION

Date of Birth: 30th Jan, 1981

Languages Known: English, Hindi, Bengali and Marathi

Marital Status: Single

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Written by
2018-01-09

Abhijeet ***** ****** ******* ******** ******* *********

ABHIJEET SHOME                                  Download Resume

 

#72, RMV 2nd Stage, 3rd Main, 3rd Cross Aswath Nagar • J C Nagar P.O, Bangalore – 560094, India

(+91) 8277322158 • abhijeetshomecareers@gmail.com

 

Summary
A Business Analyst with expertise across complete range for handling Functional Requirements and Non-Functional Requirements document SRS (Software Requirements Specification) / BRD (Business Requirement Document) Use Case diagram and Use Case diagram.

 

EMPLOYMENT  ACCOMPLISHMENTS
Alstom Transport India, Bangalore                                                                            Dec 2015 to Present

 

Analyst

 

§  As in the role of Business Analyst/ BA, Conduct User interviews/discussions to gather detailed requirements analysis, enterprise analysis, document those to create SRS (Software Requirements Specification) / BRD (Business Requirement Document) get the sign-offs from business stakeholders.

§  Documentation of business rules and workflows using Business Process Modeling Notation (BPMN) through effective graphical representation for specifying functional design into a business process modeling.

§  Worked on project management proprietary software like Microsoft Visio and freeware software like Draw.io and Pencil for the creation of activity diagram, process work flows and flow charts.

§  Working with the client/channel partners to translate market needs/client requirements into clearly defined and detailed written end product requirements and deliverables.

§  Documentation of requirements workshop, exact business needs along with both functional and non-functional requirements product/applications from key stake holders like Project Sponsor, Project Owner, Project Manager, End-Users, PMO, Subject Matter Experts.

§  Translating requirement elicitation, requirement documents, market needs, Use Case diagram and business requirements into complete User Stories and Class Model like UML(Unified Modeling Language).

 

Mphasis Limited, Bangalore                                                                                     May 2014 to Oct 2015

 

Analyst

§  Responsible for Functional Requirements and Non-Functional Requirements document, mockups and screens based on system needs from the end users.

§  Coordinate with Business PoCs (Point of Contacts) to understand the functional needs                    (New application / Enhancements) of the project. Understand the bigger picture (business strategy/expectations, goals etc.) behind these needs.

§  Understand the Scope of Work, budget and quote assumptions, estimate the work completed, manage scope and provide revenue and resource forecasts for single studies. Manage project budget and resource requirements.

§  Elicit business requirements from the Product Manager, End User, Business and other cross-functional stakeholders involved in service delivery as needed by various means like interviews and survey.

 

 

 

AXA Technology Services, Bangalore                                                                     Sep. 2013 to Feb. 2014

 

Associate

 

§  Responsible for preparing technical documents like Functional Requirement Specifications (FRS), Business Requirements Document (BRD), Functional Requirement Document (FRD), process work flows and flow charts.

§  Translating client requirements into technical requirements and recommends a total feasible information technology solution.

§  Responsible for managing scope of the project, resource requirements cost/ budgetary requirements, schedule and contractual deliverables.

§  Understand client’s requirements, grasp and present the vision, technical solutions and value proposition.

§  Presenting Weekly Business reports on the health of business to various stakeholders.

§  Work with internal staff or vendors to assure that all programming and statistical analyses are properly conducted and validated to allow for proper analysis and interpretation required for inclusion into reports and regulatory submissions.

§  Collaborate with the Product Manager and Product Owner to decompose large Epic stories into features and user stories that can be understood by members of the development team.

 

 

KPMG, Bangalore                                                                                                   Mar. 2012 to Mar.2013

 

Analyst

 

§  Act as an orchestrator to get the necessary resources/teams to the table for quick resolution and sort out situations as needed.

§  Responsible as single point of contact for assigned work items and act as a liaison between the applications impacted by work items.

§  Pivotal for defining the scope of the project, gathering business requirements, doing gap analysis, solution assessment, validation and documents them textually or within models.

§  Translate business requirements into IT application impacts and business process impacts.

§  Assist teams to ensure requirements are translated to test plans and implement new functionalities by running training sessions, demonstration and documentation development.

§  To coordinate with External Partners and update the Project status to internal stake holders (Technical teams).

 

Ace Info Solutions, Bangalore                                                                                  Sep. 2009 to Feb. 2012

 

System Administrator

 

§  Involved in vendor management and end to end procurement of IT related purchases (Hardware, Software, Network, Cloud, Bandwidth) for CAPEX and OPEX item types.

§  Responsible for raising purchase request by creating Capital Expenditure Authorization (CEA) and invoice submission to the vendor after validation.

 

 

 

 

Achievements
§  Recognized multiple times by the Board, CIO and CTO functionaries by consistent contribution and the value add that has been brought on the table.

 

EDUCATIONAL & PROFESSIONAL QUALIFICATION
PESIT, Bangalore

Bachelor’s Degree in Computer Application, Department of Computer Science, 2009.

 

Kendriya Vidyalaya, Bangalore

Class-X & Class-XII.

 

EXTRA – CURRICULAR ACTIVITIES
Steered and administered for the compilation of subject matters in Organization Annual Magazine Launch, Client Journals, Organization Book Launch, External and Internal campaigns.

 

PERSONAL DETAILS

Language Proficiency      :  English, Hindi
Nationality                           :  Indian.

 

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Written by
2018-01-07

Pranav ****** ****** ******* ******* ******** ****

PRANAV SHIVNESH PILLAI – Service Engineer Pune              Download Resume

+91 9028268517 pranavpillai25@gmail.com

LinkedIn :- https://in.linkedin.com/in/pranav-pillai-92838282

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Career Objective:

Project Engineer and a budding Manager with a degree in Mechanical Engineering backed by Post-Graduation in Project Management having good Managerial Knowledge and skills looking for challenging position to apply my Managerial Skills wherever necessary and grow along with the Organization

 

Summary:

·   Post-Graduation Diploma in Project Management  & Bachelor of Mechanical Engineering

·   4 years of overall experience/exposure in Project Management, Service Engineering, After Sales Customer Support, Project Coordination, Costing, Vendor Management and others

·   Knowledge of Project Management, Project Engineering, Project planning, Customer Relationship Management, Stakeholders Management.

 

Educational Qualification:

 

Qualification
University/College
Year of Passing
%
PG Diploma Project Management
CMC Academy Pune (Affiliated with Unitec University New Zealand)
2015
85
BE Mechanical
ACEM (Pune University)
2014
65
HSC
TSEC (Maharashtra Board)
2010
75.50
SSC
Oxford Public School (Maharashtra Board)
2008
83.54
Technical skills:

Project Management Tools        :    MS Projects, Six Sigma, DMIAC, Primavera pursing

Design                                        :    AutoCAD, Pro-e

Back office                                 :    MS Office

 

Experience:

 

Ø  Working as a Service Engineer / Customer Support Engineer in Auric Techno Services pvt ltd

(Specialists in Solid Liquid Separation Machines for Water Treatment Plants)

September 2016 till date

Responsibilities:
·         Service and Maintenance

·         Critical Problem solving and Root cause analysis

·         Estimation

·         Invoice, Billing and Purchase

·         Onsite Servicing of machines

·         Customer Relationship Management (CRM)

·         Vendor Development

·         Solid Liquid Separation machines for water treatment solutions

·         Post- Sales Services

·         SAP

·         Quality Inspection

·         Value Engineering

 

 

Ø  Worked as Project Engineer in Fontus Water Pvt Ltd.

(Specialists in Construction, Erection and Commissioning of STP, WTP, ETP, RO, UF, etc.)

May 2015 – September 2016

 

 

 

 

Project #1:

Client               :  NTPC (National Thermal Power Corporation of India Ltd)

Role                 :  Project Engineer (Mechanical)

Duration                      : 3 months

Project                         : Sewage Treatment Plant

 

Project #2:

Client               :  LITL (Lanco Infratech Ltd)

Role                 :  Project Engineer (Mechanical)

Duration                      : 3 months

Project                         : Ultra Filtration Plant

 

Project #3 and Project #4:

Client               :  LITL (Lanco Infratech Ltd) Nagpur and M.P.

Role                 :  Site In charge (Mechanical)

Duration                      : 9 months

Project                         : Effluent Treatment Plant

Responsibilities:
·         Preparation of  Project plans

·         Understanding and Execution according to P&ID

·         Preparation of drawing and inspection and actual plan correction.

·         Site supervision and collecting report

·         Coordination with the clients and ensuring the project is on track

·         Preparation of Completion schedule of the projects

·         Preparation of Protocols of various pipes and pumps and its relevant Instruments

·         Co-ordination with the client regarding the daily progress schedule

·         Preparation of contractors as well as client billing

·         Site management, Execution

·         MEP Works Execution

·         Commissioning of the plant

·         Material Reconciliation related documents preparation

 

 

Internship:

 

Company         : Crompton Greaves (Multinational manufacturer of various electrical products for     Domestic as well as Industrial Solutions)

Role                 : In Plant Trainee

Duration                      : 1 month

 

Responsibilities:

·         Achieve daily Production target

·         Preparation of daily work progress report

·         Preparations of preventive maintenance schedule for press machines

·         Solving onsite press machines problems

·         Worked on a Project “Expandable Aligning Mandrel” aimed at increment of production by 10-15%

 

 

 

 

 

Certifications:

 

·         Six Sigma Green Belt Certified by IQF (International Quality Federation) America by Institute of Sigma Learning

·         Certified on Energy Management System-2015 based on ISO-50001 held by Exalt Communications.

 

Hobbies:

 

·         Astronomy

·         Gaming

·         Football

·         Music

 

 

Personal Details:

Name                    : Pranav S. Pillai

Fathers Name       : Shivnesh I. Pillai

Address            : 82/2, F -402, Shreeji Aangan, Jawalkar Nagar,PimpleGurav Pune- 411061

Date of birth         : 25 December 1992

Marital status        : Single

Nationality            : Indian

Passport                : M5636167 Valid up to 2025

Language              : English, Hindi, Marathi and Tamil

 

 

 

 

 

 

 

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Written by
2018-01-05

Abhijeet ***** ****** ******* ******** ******* *********

ABHIJEET SHOME

 

#72, RMV 2nd Stage, 3rd Main, 3rd Cross Aswath Nagar • J C Nagar P.O, Bangalore – 560094, India

(+91) 8277322158 • abhijeetshomecareers@gmail.com

 

Summary
A Business Analyst with knack for coming up with wild growth and engagement ideas, triage with rational criteria, and execute them independently coupled with process-driven approach to help build iterative cycles on growth engines, engagement, re-engagement loops and analytical monitoring with the ability to prioritize issues based on structured analysis focusing strongly on customer-centric orientation.

 

EMPLOYMENT  ACCOMPLISHMENTS

Alstom Transport India, Bangalore                                                                                                                                   Dec 2015 to Present

Analyst

* As in the role of Business Analyst/ BA, Conduct User interviews/discussions to gather detailed requirements (functional & non-functional), document these to create SRS (Software Requirements Specification) / BRD (Business Requirement Document) get the sign-offs from business stakeholders.

* Translating market needs, use Cases and business requirements into complete User Stories.

* Worked on various project management proprietary software like Microsoft Visio and freeware software like Draw.io and Pencil for the creation of process work flows and flow charts.

* Working with the customer/channel partners to translate market needs/client requirements into clearly defined and detailed written product requirements.

* Document exact business needs along with both functional and non-functional requirements product/applications.

* Document business rules and workflows using Business Process Modeling Notation (BPMN) through effective graphical representation for specifying business processes in a business process model.

Mphasis Limited, Bangalore                                                                                                                                              May 2014 to Oct 2015

Analyst

*  Responsible for Functional Requirements and Non-Functional Requirements document, mockups and screens based on system needs.

* Coordinate with Business PoCs (Point of Contacts) to understand the functional needs (New application / Enhancements). Understand the bigger picture (business strategy/expectations, goals etc.) behind these needs.

* Understand the Scope of Work, budget and quote assumptions, estimate the work completed, manage scope and provide revenue and resource forecasts for single studies. Manage project budget and resource requirements.

* Elicit business requirements from the Product Manager, End User, Business and other cross-functional stakeholders involved in service delivery as needed by various means like interviews and survey.

AXA Technology Services, Bangalore                                                                                                                      Sep. 2013 to Feb. 2014

Associate

*  Responsible for preparing technical documents like Functional Requirement Specifications (FRS), Business Requirements Document (BRD), Functional Requirement Document (FRD), process work flows and flow charts.

* Translating client requirements into technical requirements and recommends a total feasible information technology solution.

* Responsible for managing scope of the project, resource requirements cost/ budgetary requirements, schedule and contractual deliverables.

* Understand client’s requirements, grasp and present the vision, technical solutions and value proposition.

* Presenting Weekly Business reports on the health of business to various stakeholders.

* Work with internal staff or vendors to assure that all programming and statistical analyses are properly conducted and validated to allow for proper analysis and interpretation required for inclusion into reports and regulatory submissions.

* Collaborate with the Product Manager and Product Owner to decompose large Epic stories into features and user stories that can be understood by members of the development team.

 

KPMG, Bangalore                                                                                                                                                       Mar. 2012 to Mar.2013

Analyst

* Act as an orchestrator to get the necessary resources/teams to the table for quick resolution and sort out situations as needed.

* Responsible as single point of contact for assigned work items and act as a liaison between the applications impacted by work items.

* Pivotal for defining the scope of the project, gathering business requirements, doing gap analysis and documents them textually or within models.

* Translate business requirements into IT application impacts and business process impacts.

* Assist teams to ensure requirements are translated to test plans and implement new functionalities by running training sessions, demonstration and documentation development.

* To coordinate with External Partners and update the Project status to internal stake holders (Technical teams).

Ace Info Solutions, Bangalore                                                                                                                                    Sep. 2009 to Feb. 2012

System Administrator

* Involved in vendor management and end to end procurement of IT related purchases (Hardware, Software, Network, Cloud, Bandwidth) for CAPEX and OPEX item types.

* Responsible for raising purchase request by creating Capital Expenditure Authorization (CEA) and invoice submission to the vendor after validation.

Achievements

*Recognized multiple times by the Board, CIO and CTO functionaries by consistent contribution and the value add that has been brought on the table.

 

EDUCATIONAL & PROFESSIONAL QUALIFICATION
PESIT, Bangalore

Bachelor’s Degree in Computer Application, Department of Computer Science, 2009.

Kendriya Vidyalaya, Bangalore

Class-X & Class-XII.

EXTRA – CURRICULAR ACTIVITIES
Steered and administered for the compilation of subject matters in Organization Annual Magazine Launch, Client Journals, Organization Book Launch, External and Internal campaigns.

PERSONAL DETAILS

Language Proficiency      :  English, Hindi
Nationality                           :  Indian.

 

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Written by
2017-05-22

Mohit ***** ****** ******* *** ********* *****

Mohit Pahwa

 

Address: Noida, sec: 56

Mobile   : +91- 94650-51560

E-mail: mohitpahwa46@gmail.com
Objective
To work in a stimulating environment where I can apply & enhance my knowledge, skill to serve the firm to the best of my efforts.

Work Experience
·         HI-Tech Polytechnic college: – lecturer and lab instructor   15th June 2015 to 19th December 2015(6 month).

 

·         Ajani InfoTech pvt. Ltd: -Junior Graphic Designer from 14th April 2014 to 20th March 2015 (1 year).

 

·         C-Force computer hardware and mobile institute: -Computer Hardware Engineer from 5th Aug 2010 to 24th Feb 2012(1.5 year).

 

 

Role and responsibilitess
Installation, configuration and maintenance of 10g database on Linux platform.
Experience in user management, roles and profiles.
Management of table spaces, objects and creating profiles and attaching them with users and monitoring the users.
Creating users.
Exporting and Importing database backups using Exp & Imp.
Experience in RMAN configuration using recovery catalog a without recovery catalog. Taking HOT and COLD backups as required.
Performed Logical Backup using Export/Import.
Performed Backups using Recovery Manager.
Created Users, Roles, Profiles and granted privileges and profile to users.
Troubleshooting any SQL related issues.
SQL:-

·         Strong T-SQL proficiency.

·         Create database objects such as tables, views, stored procedures, Triggers etc.

·         Maintain referential integrity, domain integrity, and column integrity by using the available options such as constraints etc.

·         Create functions to provide custom functionality as per the requirements.

·         Be aware of potential blocking, deadlocking and write code to avoid those situations.

·         Strong experience with performance tuning and understand query execution plan (query optimization).

·         Must be able to port the queries, database objects from sql-server to oracle and vice-versa.

·         Sql Install other server Install (oracle10g).

·         All basic commands (insert, delete, update, Alter Truncate).

·         Multiple Query run.

·         Constraint(Primary, Foreign key, Default Unique, Composite Key)

·         Procedure, Trigger, Function.

·         Grouping Function.

 

ACHIEVEMENTS
·         Oracle 10g – SQL Certified in 2014

 

Industrial TRAINING
·         Completed 6 months training in Oracle 10g (DBA & Developer) from S.O. InfoTech.

·         Completed 6 weak training in Networking & Administration from Vishvas institute of it.

·         Completed 6 weak training in Computer hardware from C-force.

.

Qualifications’ Summary
·         BTech (CSE) from G.T.B.K.I.E.T CHAPPIANWALI, UNi.-Jalandhar (Punjab) with 72%. Passed in 2014.

·         Diploma. (CSE) from G.T.B.K.POLLY TECHNICAL Collage, Chappianwali with 61%. Passed in 2011.

·         10th from G.T.B.K. Sen. Sec School, malout with 72%. Passed in 2008

.

Technical Skills
·         Hardware                                  : Installation, Maintenance of Desktop, Laptop

·         Networking & Administration       : Networking & Installation of Windows Server  2008

·         Database                                  : SQL,PL/SQL

: Oracle10g DBA (Database design, Installation,

: Managing Instance, Recovery, Flashback, Backup,

RMAN, Import & Export, etc.)

 

Area of interest
·         SQL,PL/SQL

·         Oracle Database Administration
PERSONAL STRENGTHS
·         Team player

·         Firmly believe in smart and hard work

·         Quick learner and self-motivated towards the work

 

 

HOBBIES
·         Surfing and listening to music

·         Watching Movies

PERSONAL PARTICULARS
Name                               : Mohit Pahwa

Father’s Name                  : Raj Kumar

Date of Birth                    : 30-07-1993

Marital Status                   : Single

Languages known            : Hindi, English, Punjabi

Current Address                : Adarsh nagar, ward no-1, Street no-8,

city malout (Punjab)

 

 

I hereby declare that all statements made in this application are true, complete and correct to the best of my knowledge.

 

Mohit Pahwa

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Written by
2017-02-11

Gaurav ******* ****** ******* ************** ******* *****

Gaurav Singhal – Infrastructure Analyst Noida

 

Mob No: +91-8983587487

singhal.grv@gmail.com

 

OVERVIEW
·         4+ years of working experience in Administering IBM WebSphere Application Server ND V6.x/v7.x/8.x on various platforms like Linux, AIX, HP-UX and Windows.

·         Experience in Planning, Installing, Configuring & Administering IBM WebSphere Application Server ND 6.x/7.x/8.x.

·         Experience in installation, configuration and troubleshooting of IBM HTTP Server and Plug-in for Websphere Application Server.

·         Experience in deploying various J2EE applications as per the requirements on respective environments.

·         Strong technical experience includes performance tuning, workload management, fail over support and backup/recovery using cloning/clustering techniques including horizontal scaling and vertical scaling of different instances.

·         Good experience in installing application servers in both silent & interactive modes and configuring web servers with the help of Plug-ins.

·         Configured Websphere to talk to backend database using JDBC providers using data source.

·         Implemented Global Security using LDAP and created users roles for monitoring Websphere environment.

·         Have used Tivoli Performance Viewer (TPV)/Willy Introscope to monitor the overall health of WebSphere Application Server.

·         Experience in understanding SSL setup & certificate management across various middleware products.

·         Knowledge on opening Service Requests (PMR) with IBM software support through ESR and working with them in troubleshooting issues depending on the severity.

·         Strong debugging and problem solving skills with good understanding of application development methodologies, techniques and tools.

·         Provided 24×7 On-call production support, best practice troubleshooting, security, maintenance and problem tracing/determination and log management.

 

 

PROFFESIONAL EXPERIENCE
Organization
Designation
Tenure
Barclays Technology Center India Pvt. Ltd.
Infrastructure Specialist
23rd Nov 2015 – till date
IBM India Pvt. Ltd.
Infrastructure Analyst
13th Dec 2012 – 12th Nov 2015
JOB DESCRIPTION
Organization         : Barclays Technology Center India Pvt. Ltd.

Designation           : IT Infrastructure Analyst

Tenure                              : November 23rd, 2015 – till date

Technologies       : IBM WebSphere Application Server ND, IBM HTTP Server, Sun Java Webserver,

Jboss, iPlanet, Wily Introscope, BMC Blade Logic

 

 

Responsibilities   :-

·         Handling Incidents and Change request as part of the stability and business requirements for the existing interfaces through Service Now tool.

·         Installed, configured and maintained IBM WebSphere Application Server 6.X/7.X/8.X (Network Deployment), on diverse platforms like LINUX 6/7.x/8 and AIX through Blade logic tool.

·         Deployment of Enterprise Applications.

·         Automate application install, uninstall and application enhancements through Blade logic.

·         Monitoring WAS performance through Willy Introscope and tuning the system caching, queuing, JVM parameters, DB Connection Pooling.

·         Troubleshoot WebSphere Application Server connection pooling and connection manager with Oracle, and DB2.

·         Configuring WebSphere Application Server on multiple platforms for both horizontal and vertical scaling for Work Load Management.

·         Implementing standard backup/restore procedure for WAS Repository.

·         Involved in Performance testing the application before go live and analyzing and giving the solutions on performance test results.

·         Decommissioning old WAS servers as per the client requirement to save cost for Bank.

·         Migrating WAS infrastructure to new Linux environment by creating like to like environment and deploying apps and troubleshoot issues if any at the time of migrating.

·         Analyzing mutual authentication SSL setup/configurations of TAM/Webseal, IHS/SJWS, Web Sphere Application Server, TDS& renewing the certificates adhering to various Certified Authority Certificate standards/enhancements.

·         Good Knowledge in using gsKit, ikeyman, keytool, certutil.

·         Involvement into Disaster Recovery testing as a websphere engineer.

·         Providing support, logs analysis, determining the issues, closely working with application support teams.

·         Providing 24/7 on call Support.

 

———————————————————————————————————————————–

 

Organization         : IBM India Pvt. Ltd. (GBS group)

Client                    : IDEA Cellular Ltd., India (Telecom)

Designation           : IT Infrastructure Specialist

Tenure                              : December 13th, 2012 – November 11th, 2015

Technologies       : IBM WebSphere Application Server ND, IBM HTTP Server, Tomcat Server,

IBM Clear Case, IBM Clear Quest, Remedy

 

Project Description:-

IBM provides Application Management Services (AMS) to Idea Cellular Limited which includes management of corporate applications. These applications are aligned with business objectives of the client and support a variety of operations like VAS, Telecom Regulatory and HR.AMS team develops new applications as per business requirements, provides maintenance and support for the same as well as for legacy applications. AMS is also responsible for rollout of these applications to the new telecom circles where Idea Cellular Ltd. is launching its operations.

 

Responsibilities   :-

·         Understanding the architecture of the applications.

·         Installation, Configuration and Administration of IBM WebSphere Application Server 6.1, 7.0 ND on AIX, Linux, HP-UX& Windows platform.

·         Configuring WAS and setting up environment for new applications.

·         Involved in creating and configuring profiles, clusters, nodes, node agents for WebSphere Application Server6.1 and 7.0

·         Implemented the Work Load Management using clustering.

·         Installed EARs, WARs and configured application specific JVM settings, Web container parameters using the Admin Console in WAS 6.x/7.0

·         Worked on implementation and managing server clustering and maintenance of connections pools and EJBs.

·         Implemented horizontal & vertical clustering in WebSphere Application Server ND to support high availability, fail over and load balancing.

·         Creating, configuring, federating, troubleshooting & monitoring of clusters, cells, nodes and application servers.

·         Installation and configuration of IBM HTTP server and plug-ins.

·         Installed fix packs to overcome application server problems.

·         Monitored Applications & WAS performance through Tivoli Performance Viewer and tuned the system – caching, queuing, JVM parameters, DB Connection Pooling.

·         Analyzing activity, system log files and diagnosing Application Server problems.

·         Created various requests for different tasks like WebSphere MQ, Queue, Topic, SIB, Connection Factories, Destinations, Listener ports, Resource Adaptors, URL Providers for various applications.

·         Troubleshooting the problems related with web server & application server configuration issues and performance issues.

·         Configuring of JDBC Providers, Data Sources, Virtual Hosting, Global Security, SSL, LDAP, etc.

·         Installed, renewed SSL certificates on the application servers using ikeyman tool.

·         Troubleshooting problems related to Authentication, Authorization, Logins, Web Servers and WebSphere Application Server.

·         Managing and monitoring the JVM performance using WebSphere heap dumps, thread dumps, garbage collection, JDBC Pools.

·         Providing support for more than 300 application like Vigilance, ICare, IAutomation, DND, GPRS, MySMS, SMSCare, SMS Framework, Putcare, EBPP, MNP, LWISMS, Spectrum, etc.

 

 

CERTIFICATIONS &ACHIEVEMENTS
·         IBM Certified System Administrator in WebSphere Application Server Network Deployment V7.0

·         IBM Certified Academic Associate in DB2 9 Database & Application Fundamentals

·         Received Manager’s Choice Award – 2015 in IBM for successful deliveries.

·         Completed KYI course (Entry & foundation level) for Telecommunications Industry.

·         Attended trainings on WebSphere Application Server Administration.

·         Attended trainings on Java SE 6 Programming Fundamentals.

 

 

ACADEMIA
·         Bachelor of Technology in Information Technology from Graphic Era University, Dehradun in 2012 with 74%

·         Senior Secondary- from Lord Mahavira Academy (CBSE)  in 2008 with 71%

·         Higher Secondary- from Lord Mahavira Academy (CBSE) in 2006 with 71%

 

PERSONAL DETAILS
Date of Birth            : January 28, 1992

Gender                                 : Male

Permanent Address: 212, North Gandhi Colony, Muzaffarnagar, Uttar Pradesh -251001

Present Address       : Flat No. 103, Chandan Crest Apartment, Vishal Nagar, Pune, Maharashtra – 411027

 

DECLARATION
I hereby declare that the above furnished information is correct and true to the best of my knowledge.

 

 

 

 

GAURAV SINGHAL

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Written by
2017-01-14

Work from home jobs

Online job posting job term and condition :

  1. Job Tag/Headline should be unique
  2. Format of jobs are below mention
  3. Copy and paste content of should be valid and new
  4. Copy and paste job from like this site : www.indeed.co.in
  5. Job Link should be in Description box
  6. Payment can transfer in bank account after completing 100 job post.
  7. Mail sent to us : claim@workrr.in or info@workrr.in

Mail us for more details : info@workrr.in

 

Example of Job format

Company Description

Company is a 2016 Iowa City-born start-up that develops consectetuer adipiscing elit. Phasellus hendrerit. Pellentesque aliquet nibh nec urna. In nisi neque, aliquet vel, dapibus id, mattis vel, nisi. Sed pretium, ligula sollicitudin laoreet viverra, tortor libero sodales leo, eget blandit nunc tortor eu nibh. Nullam mollis. Ut justo. Suspendisse potenti.

Job Description

As Marketing Graphic Designer, your primary responsibility is to assist the Marketing and Social Media team with a variety of graphic design tasks ranging from email, ads, print, and website design. You will be responsible to take a set of instructions, or a stated problem, and produce clean, modern design assets that are within the brand requirements of our company and our products. As part of the process, this person will collaborate with members of the marketing, design and product teams to gain a clear understanding of the campaign expectations, target audience, and product positioning.

The right candidate will possess video production and editing skills. You will work with the marketing and social media team in the video production cycle from pre-production planning through post-production editing (video training available).

For website design, a basic level of coding is required in order to turn designs into live websites.

Key Objectives

  • Assets that are within the brand requirements of our company and our products.

Primary Areas of Accountability

  • Collaborate with the Marketing Manager to deliver effective, direct response e-mail designs for marketing campaigns
  • Work with stakeholders from sales and marketing to design print materials, including sales brochures and mailers
  • Work closely with the CMO and in-house design team, taking direction on our new website design for corporate and product sites, including writing HTML and CSS
  • Work closely with the CMO and in-house design team to compile the corporate and product family branding style guides (icons, color palettes, etc)
  • Develop design assets for new product launches, including screenshots and icons for app store listings

Required Knowledge, Skills, and Abilities

  • Ability to write code – HTML & CSS (SCSS flavor of SASS preferred when writing CSS)
  • Proficient in Photoshop, Illustrator, bonus points for familiarity with Sketch (Sketch is our preferred concepting tool)
  • Cross-browser and platform testing as standard practice
  • Experience using Invision a plus
  • Experience in video production a plus or, at a minimum, a willingness to learn

Education + Experience

  • Advanced degree or equivalent experience in graphic and web design
  • 3 or more years of professional design experience
  • Direct response email experience
  • Ecommerce website design experience

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Written by
2015-11-27

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