Jobs in Chawri Bazar
[jobs location=chawri bazar show_filters="false"]
Jobs in Chandni Chowk
[jobs location=Chandni Chowk show_filters="false"]
Jobs in Chanakya Puri
[jobs location=Chanakya Puri show_filters="false"]
Jobs in Balbir Nagar Delhi
[jobs location=Balbir Nagar show_filters="false"]
Jobs in Ashok Vihar
[jobs location=Ashok Vihar show_filters="false"]
atul ******
Hello Ma’am, Sir,
I am writing to express my interest in Sales & Business Development domain and have enclosed my resume herewith. Currently, I am working with Piramal Group, as Manager Sales – International & Oustation Market, and am a qualified MBA professional from ICFAI Business School (Mumbai), accompanied with substantial exposure of around seven years in Sales & Marketing.
Best Regards
Atul Jhabak
9320891335
atul ******
Hello Ma’am, Sir,
I am writing to express my interest in Sales & Business Development domain and have enclosed my resume herewith. Currently, I am working with Piramal Group, as Manager Sales – International & Oustation Market, and am a qualified MBA professional from ICFAI Business School (Mumbai), accompanied with substantial exposure of around eight years in Sales & Marketing.
Best Regards
Atul Jhabak
9320891335
Balasubramaniyan
♦ Having 6 years of experience as senior Informatica developer in Data warehousing and Business Intelligence in analysis, design, development, testing and implementation of the reporting and ETL components.
♦ Having 1.8 years of experience as Business Analyst role for Functional requirement document writing, helping to resolve the Development and production issues in BNYMELLON.
♦ Working with UAT testing, Business approval and sign off for the project.
♦ Strong proficiency in the full life cycle of Business solution development with outstanding capabilities in analysis, problem definition and requirements gathering.
♦ Hands on experience in ETL tools Informatica 10, 9.1 and 9.6 having more experience in developing the complicated mappings (Designer, Workflow Manager and Workflow Monitor) and Informatica support activities.
♦ Worked in DB2 using QMF
♦ Having experience in Teradata Data warehouse using SQL assistant.
♦ Experience in handling oracle data using SQL and PLSQL (Stored Procedures, Functions, Packages, Database triggers).
♦ IBM Cognos 10 BI author certified in 2013.
♦ Experienced in development and design of reports using Power BI and IBM Cognos Business Intelligence components like Report Studio, Query Studio and Analysis Studio.
♦ Complete implementation of the SDLC life cycle in the projects.
♦ Proficient in full life cycle design and development of Business Objects reporting Applications.
♦ Interacted with Customers for requirement gathering, effective analysis and also to provide end-user training.
♦ Strong experience in client interaction and understanding business application, business data flow and data relations from them.
♦ Flexible and versatile to adapt to any new environment with a strong desire to keep pace with latest technologies.
♦ Excellent problem solving, communication, analytical, interpersonal skills and ability to perform independently or as part of a team.
♦ Excellent experience in problem solving and supporting application.
♦ The ability to work independently and as part of a team with the ability to manage time and resources to meet assigned deadlines.
Work Experience
Working as Business analyst and Senior Informatica developer in BNYMELLON international operations India pvt ltd, in Chennai from September, 2017 to till now.
Worked as Technical lead and senior Informatica developer in IGATE (CAPGEMINI) in Chennai from April,2012 to September,2016
Educational BACKGROUND
M.S (software engineering) in Birla institute of Technology, Pilani in duration of 2012 to 2014
B.E (Computer Science & engineering) in Jeppiaar Engineering College, Chennai in duration of 2007- 2011
TECHNICAL SKILLS
Environment
Data warehouse and Business Intelligence
Language
Python
Tools
Informatica 10,9.x, SQL/plsql developer, SQL assistant
server
Unix and windows
Database & Data warehouse
DB2, Oracle, Teradata
Reporting tool
IBM Cognos BI,AWS insight, Tableau
Certifications done: IBM Certified Cognos BI author.
Project DETAILS
The BNYMELLON is world largest custodian bank and provide single point solution for all the bank needs and providing services like asset managements, credit services, security management and etc.
Project Names – Wilshire, William Blair, Thomson Reuters, JP Morgan, Standard and Poor, BMO, FTSE TMX
Duration – September 2017 to till now
Role – Business analyst and senior Informatica developer
Project details – Load the index data from the vendor and send to the customer using Informatica
Project activity- working with Requirement gathering with business clients, Creating FRD, getting FRD Approval, working File transmission team, Developing Informatica mapping, Vendor set up and file automation set up, System testing, UAT testing and business sign off for the project and production support.
Tools and Tech used – Informatica, DB2 and Windows server
Project DETAILS
Client Description:
The General Electric Company is a multinational American technology and services conglomerate incorporated in the State of New York. In terms of market capitalization as of September 30, 2008, GE is the world’s third largest company and also second in the BrandZ ranking.
Project Name – CSA DATA Shop, WAWF-data load,ICAM2ODS
Duration – January 2014 – September 2016
Role – Technical Lead
Project details – Load the shop visit data to Bigdata from Oracle using ETL
Project activity- Creating informatica mapping, data warehouse development and Big data analysis.
Tools and Tech used – Informatica, Oracle ,Teradata, Unix and spot fire
Project Name – FDM-Fleet Data Management, FDM Reports
Duration – August 2012 – December 2013
Role – Senior software engineer
Project details – Maintaining the Fleet and Engine data details
Project activity- Load the flat file and Oracle data to Data warehouse using Informatica and shipment data analysis.
Tools used – PLSQL, Informatica, cognos, Oracle, Teradata and UNIX
Technical Lead Responsibilities
♦ working with Requirement gathering with business clients, Creating FRD, getting FRD Approval
♦ Working File transmission team, Vendor set up and files automation set up.
♦ System testing, UAT testing and business sign off for the project and production support.
♦ Provide technical solution to developers before preceding the construction
♦ Having the all the process related artifacts updated in Configuration Management system
♦ Guiding all the module owners during complex development tasks and increasing the value add counts with proper client approvals
♦ Prepare daily status report and update the project team and onsite Business team
♦ Gather requirements for upcoming projects and provide estimates
♦ Involved in understanding the Requirement from the project Business Analyst
♦ Prepared the High-level and Low-level design documents
♦ Worked with customer for the Testing and Production move.
♦ Co coordinating with customer for the Product support activity.
♦ Leading and tracking the team activity about the project and status update with customer.
♦ Maintaining and following Project tracking and Project estimation, task and metric creations.
♦ Attending training and helping the team with technical and non-technical activities in Project.
Bhaskar ***** *****
EXPERIENCED MANAGEMENT CONSULTANT (7+ Years) DELIVERING TIMELY AND ACCURATE DATA AND DASHBOARDS. WORKED ON SEVERAL PROJECTS, PROGRAMS AND TEAMS SIMULTANEOUSLY; COORDINATED WITH DIFFERENT DEPARTMENTS TO CARRY OUT OPERATIONS SUCCESSFULLY.
PROJECT MANAGEMENT PROCESS DOCUMENTATION PROBLEM SOLVER AND ANALYTICAL THINKER
EDUCATION
_______________________________________________________________________________________
· Master of Business Management (MBA), Bharathidasan University, Tamil Nadu, GPA – 6.78 Jul 2010 – Aug 2012
· Bachelor of Business Management (BBM), Bangalore University, Bangalore, GPA – 4.35 May 2005 – Jun 2008
PROFILE
· Business Management Graduate, seeking full time opportunities in Project Management.
· An Agile enthusiast with 7 years of Project Management and Client Relationship Building experience in high velocity environment at leading technology consulting firm like Xchanging and externally aided funded projects under Asian Development Bank (ADB).
· Management graduate with courses in Project Management, Human Resource and Management Information System.
· Proficient in MS-Excel, PowerPoint, HTML.
MANAGEMENT CONSULTANT, JANUS ADVISORY SERVICES – GUWAHATI, ASSAM Aug 2017 – Present
· Acquiring data from primary or secondary data sources and maintaining databases.
· Data manipulation to uncover trends and insights i.e. pivoting, summarisation, sorting.
· Generate and distribute progress reports and dashboards in accurate and timely manner.
· Knowledge of Advanced MS-Excel and Power Point including advanced tools and formulas.
ASSISTANT MANAGER, ISC, OFFICE OF THE REGIONAL MANAGER DHI(I) – GUWAHATI, ASSAM Mar 2014-Jul 2017
· Responsible for supporting National Team Leader, ISC and International hydrological consultants in documentation of reports in water resource projects under Asian Development Bank (ADB).
· Review the operations on a daily basis, finance, budget, ensuring schedules are met and all tasks are accomplished.
· Worked on Flood Forecasting Software, updating the Rainfall and Gauge Data in MIKE-11 software.
· Maintained and updated Training programs/Workshops Inventory under the Institutional Strengthening Component Assam Integrated Flood and Riverbank Erosion and Risk Management Investment Program (AIFRERMIP).
HELPDESK EXECUTIVE, ING VYSYA LIFE INSURANCE, CONTACT CENTRE – BANGALORE Sep 2011-Mar 2012
· Managed the policy related queries to the clients.
· Prepared excel reports.
· Recommended procedure modifications or improvements.
PROCESS ASSOCIATE, XCHANGING – BANGALORE, U.K. Oct 2008 – Feb 2011
· Acquired the knowledge of the London Insurance Market from the offshore trainers.
· Prepared process maps for new client’s accounts.
· Member of the pilot team for the successful transition from U.K. to India.
· Attended training in U.K. for the new project. Duration period – 6 months.
· Coordinated and conducted small group and individual training sessions for the new joiners.
· Worked on Citrix Platform along with Insurance/Banking Software.
SKILLS & AWARDS
. Certifications: PGDCA, Hardware.
· Tools/Software: MS Excel, Brokasure, Tracking, Citrix metaframe.
· Language: HTML
· Awards: Good Going award 2011, Client accounting team award 2010 at Xchanging.
LANGUAGES KNOWN
A. Assamese B. Hindi C. English
niranjan ***** *******
Working in Atos India Pvt. Ltd., Bangalore as an Software Engineer from Dec 2014 to april 19th 2019
4 years of IT experience in Telecom domain played as Application & Environment support roles in the team.
Highly skilled Application Support Analyst with expertise in java and Linux-based systems.
Vast experience in high-volume environments with strong analytical communication and organizational abilities
Tracked, logged and responded to support tickets. Performed user account maintenance, managed incidents and provided resolution for end-user’s technical challenges. Troubleshooting the issues reported.
Installing and deploying the configuration changes the new change Requests.
Supporting application like Selfcare, PGW, Stream serve, Netcracker , DWH
Worked on tools such as HPALM, HPQC, Toad, Putty, etc.
Having Experience on WebLogic, Apache
Good at Functional testing, Regression testing, Sanity testing, Pre-production Testing and Smoke Testing.
Proficient in Unix and Database testing.
Ability to handle multiple assignments simultaneously.
Good & Effective communication, presentation skills, energetic team player with aspirations in learning new tools and business processes.
Career Contour
Organization
Industry
From
To
Role
ATOS India Pvt. Ltd.
IT-Software Development
Dec 2014
Till date
Software Engineer
Skills
Programming languages
SQL, Unix, Java,
Testing
Sanity, SIT, Regression, Pre-Production, Smoke Testing
Database
SQL Developer, Oracle
Operating System
Windows 98/2000/XP/ Linux Red Hat, Unix
Tools
HP ALM, HPQC, Toad, Putty, WinSCP, FileZilla, u-Deploy
Knowledge In
Unix & Linux Script, Java
Areas of interest
Configuration changes for a new Environment
Testing(Automation/Manual)
SQL Query
Project Summary
1.ATOS India Pvt. Ltd. – Software Engineer
Client : Emirates Integrated Telecommunications(EITC-Du Telecom) – Dubai
Period : from 24 th October 2015 to till Date
Technology used : Netcracker, Stream serve, Selfcare,PGW,Unix ,Sql, Informatica, Toad, Putty, FileZilla, WinSCP.
Responsibilities/Contribution:
Working as Application Support Engineer.
Deploying the core java code changes using U-Deploy Tool
Working on the Apache and Weblogic
Working on data ware housing
Working on informatica and deployments
Working on Unix and have a good working knowledge on commands
Working on sql and executing the commands on the Environments
Analyse application data to assess performance and uncover problems.
Work in team environment to complete all testing activities according to schedule.
Coordinate resolutions with development team and project managers.
Complete root cause analysis of defects.
Monitor data processing quality assurance and development activities.
Troubleshooting and resolving the application issues escalated from end users.
Processed large batches of data on daily and weekly basis.
Conducted user regression and other tests on products and components.
Opened and documented defect tickets.
Participated in daily weekly and bi-monthly status meetings
Completed testing on code releases to ensure quality.
Deploying and installing the configuration changes for the Change requests
Developed scripts for consistent testing team-wide.
Worked with development team to assess issues and test for solutions.
Integrated application software and hardware configuration changes.
Supported company users with troubleshooting assistance.
Resolving ticket’s for L1 issues.
2. Secure Internet Payment System
Description:
Secure internet Payment Gateway is a payment system which accepts payment from merchants and provides the different services like transaction management, settlement, reporting and acquirer feedback service.
Roles Played:
Deployment and Testing.
Working on Supporting the different Banks to do the transactions
If there is any issues raising in the Environment will check the logs
Offline Reporting Service (ORS). Settlement Management Service (SMS).
Checking the XML logs if there are any issues in the transactions
Executing the same and checking the transactions are working fine
Checking the logs for more information regarding any transaction
Career Related Skills
Team Coordination.
Functional and Environment Support.
Organize/Plan Multiple Tasks.
Best Excellence awards for 2017 and 2018 for the stability of the applications
trainings
.Net Training
Quality Management Training
Soft Skills Trainings
Active contribution & participation in company activities & events
Scholastic Credentials
B.Tech (Computer Science Engineering) from JNTU University, Ananthapur (A.P) in 2014 with 76.24%.
Tanushree ********** ********* ******* ****** ****** **********
To work to the best of my potential to achieve the finest results through dedication and help my organization to grow along with my personal development with ever-lasting process of learning and team effort.
Full time Jobs
1. Guru.com
Guru is a reputed name in the online freelancing domain. It is a respected global platform for freelancers and employers alike. It boasts of more than 3 million registered users with over 1000K jobs completed already.
Experience: Joining Date: (1st May 2018 till date)
Designation: Content Strategist
CTC: 9.50 Lac p.a.
Job Profile:
· Developing a content strategy for the website, social media presence, email marketing, ad campaigns and print advertorials.
· Developing keywords and search engine marketing strategy with the digital team.
· Creating PPC ad copies and Facebook campaigns with the creative and design team.
· Supervising and directing the content and graphics team
· Managing the content team and daily news reporting.
· Preparing social media content and promotional material for different digital channels.
· Proof-reading SEO-based content including articles, Press Release, social media content.
· Co-leading online marketing campaign for the main company website and seasonal campaigns.
· Drafting press releases, feature articles, newsletters, social media creative content, infographic content, slideshare content, ebook creation etc.
· Developing blog posts and promoting on social media handles.
2. MahaVastu Corporation Limited (http://www.mahavastu.com/)
MahaVastu™ is an established Global brand in the domain of Vastu. It is the most powerful and scientific system of Vastu, distilled from about 15,000 successful research-based case studies done by its founder, Vastu Shastri Khushdeep Bansal, foremost Vastu expert and the bestselling author on Vastu Shastra. Through Vastu courses, he has trained and certified over 2000 MahaVastu professionals who are now doing their successful Vastu practice throughout the world.
Experience: Joining Date: (16th May 2016 – Dec 2017)
Designation: Content Manager – Print and Digital
CTC: 6.30 Lac p.a. (appraisal done to 7.56 lac p.a.)
Job Profile:
· Management of the content team and its tasks
· Preparing social media content and promotional material for different digital channels.
· Proof-reading SEO-based content including articles, Press Release, social media content.
· Co-leading online marketing campaign for the main company website and seasonal campaigns, Drafting press releases and feature articles.
· Authored published articles for the company in the leading newspapers – The Hindu, Hindustan Times, The Pioneer, Tribune and more.
· Creating taglines, one-liners, e-mailers, online promotion material, PPC copy, analyzing content requirement on the website or for a promotional campaign. Performing content usability and improvisations.
· Website content development for US, US and domestic website.
· Drafting advertorials, media releases, event banners, client work reports and account management.
3. Phenom Infotech Pvt. Ltd. (www.nirvanacanada.com)
A subsidiary of Nirvana Canada, the progressive web agency and IT service provider offers an array of information technology enabled services (ITES) to its wide clientele based across US, Canada, England and other parts of the globe. It has a dedicated team of web designers, web developers, online marketing specialists, social media evangelists, and online researchers that serve a clientele of over 100 satisfied clients across different industry verticals. It works under the name of Nirvana Canada.
Experience: Joining Date: (July 2011 till date)
Designation: Content Lead
CTC: 5.02 Lac p.a.
Job Profile:
· Management of a 7-member content team
· Preparing social media content and promotional material for online submission
· Proof-reading SEO-based content including articles, Press Release, social media content
· Co-leading online marketing campaigns for North American clients with content inputs, proof reading and preparing the final draft.
· Drafting press releases and feature articles for P1 clientele.
· Creating taglines, one-liners, e-mailers, online promotion material, PPC copy, analyzing content requirement on a website or for a promotional campaign.
· Main websites marketed – nirvanacanada.ca, govoluntouring.com, goldsgymbc.ca, keytracer.com, arazygroup.com, johnbuchananlaw.ca amongst 100 other websites.
· Managing social media profiles of priority 1 clients, corporate blog management and profile management of North American clients.
4. Aptara Corporation http://www.aptaracorp.com/
Taking source content from any format and transforming it for distribution through any medium – from eReaders and smart phones, to tablets, PC’s, Web and print – Aptara enables organizations to achieve operational excellence, and unlock new revenue opportunity in a rapidly evolving digital- and mobile-centric marketplace.
Aptara’s capabilities enable enterprises worldwide to affordably meet their audiences’ growing demands for digital information, when and where they want it, and fall under the diverse categories like eBooks and Apps, Content Production, Publishing Services, eLearning Solutions and Technology Services.
Experience: Joining Date: (18 November 2010 till June 2011)
Designation: Senior Content Writer
CTC: 3.96 Lac
Job Profile:
Managing Media Release for Clients – Press Release Creation, Classifieds, Business Directory Profile Creations, Blog Creation, Newsletter Development
Online branding content creation.
Rewriting transcriptions
Editing content from the team
5. Nirvana Canada: A Canada-based web development and online marketing firm offering diverse web-based services, software development applications, online marketing and other ITES services. It has its operational team in New Delhi, India; operating under the name of Nirvana Infocom Pvt. Ltd. with an international market base in North America and Europe.
Experience: Feb 2009 till November 2010
Designation: Senior Content Writer
CTC: 3.0 Lac p.a.
Job Profile:
Content Team Management and Proof reading internal and external correspondence
Web Content Development
Managing Media Release for Clients – Press Release Creation, Classifieds, Business Directory Profile Creations, Blog Creation, Newsletter Development
Online Branding content creation
6. V-Angelz Pvt. Ltd. (H-23, Sector- 63, Noida): It primarily holds gravity in developing software applications for the e-business domains like finance, telecom, comparison shopping, mobile content etc. It also provides technology platforms for web analytics, CRM, ERP, SCM, affiliate networks, banner ad networks, and web communities, provisioning of MVNO (Mobile Virtual Network Operator) and VoIP telecommunication services.
Experience: March 2008 to October 2008
Designation: Content Writer
CTC: 1.92 lac p.a.
Job Profile:
Providing content for client websites
Developing business promotional services in the form of blogs, articles, online newsletters
Drafting press releases and theme-based newsletter for clients and target audience
Producing product reviews and analytical features for the Press.
………………………………………………………………………………………………
Part- time Jobs (During graduation years)
1. Tectura India: With more than 1,800~ team members in 20+ countries, it applies its industry knowledge and best practices philosophy to provide Microsoft Dynamics® ERP, CRM and technology solutions throughout the Americas, EMEA, and Asia Pacific. It is a Microsoft Gold Certified Partner,
Experience: Dec 2006 to feb 2007 (3 months)
Designation: Part-time freelancer
Job Profile:
Preparing sales brochures for their businesses
Preparing offline newsletter for their sales and marketing team
Providing content for their official website
2. Radiosargam.com: It is UK’s leading entertainment portal based in Greater Manchester. Started off as a radio station, radiosargam.com, it soon became one of the most popular international website on Bollywood, Hollywood, TV, Glamour and music industry
Experience: October 2006 till Feb 2008
Designation: Freelance writer/ Columnist
Job Profile:
Prime Columnist and reviewer
Section “The Chatterjee Feature” featured successfully online
Writing daily news articles
Providing website content
Writing reviews and analytic features
Interviewing celebrities
…………………………………………………………………………………………………..
Professional Qualification
Worked for one year as a sub-editor for ASTA Publications, Delhi.
Worked as an intern with Gulf News Bureau, Barakhamba Road, CP, New Delhi- 01.
Worked as an intern with Doordarshan Kendra at Khel Gaon and Mandi House in the Production and Editing depts. respectively.
Worked as an intern/ business writer with Zee Business.com
Educational qualification
· Currently pursuing Advanced Diploma course in Creative Writing from IGNOU, New Delhi- 68..
· First Division in Mass communication Graduate Diploma from Jagannath Institute of Management Sciences (JIMS), Mathura Road.
· Graduate Degree in ‘Bachelors in Journalism’ from Guru Jambeshwar University (GJU), Hisar.
· Passed with 70% marks (PCMB) in 10+2 from CBSE board from General Raj’s School, Hauz Khas, New Delhi- 16.
· Passed 10th with 84.6% marks from CBSE board from General Raj’s School, Hauz Khas, New Delhi- 16.
SPECIAL skills: Ms Office tools, Internet, CMS.
LINGUISTIC PROFICIENCY: English, Hindi and Bengali.
HOBBIES & INTERESTS: Feature writing, poetry, blogging, reading,
International politics, and showbiz, net
Surfing and communicating with people.
Neha ****** ******* ******
Objective:
To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used
Education:
Post Graduation –
MBA (Hospital Management)
Pondicherry University
Graduation –
Bachelor of Physiotherapy (BPT),
Guru Gobind Singh Indraprastha University (GGSIPU)
High School –
MCLSBM
X- CBSE, XII – Medical, CBSE
Key Skills
• Experience of over 8+ years in Healthcare Organizations
• Proficient Marketing & Communication Skills
• Proficient Medical Content Writing Skills
• International Marketing Skills – Query Handling, International Patient Care Services
• Good Presentation Skills
• Proficiency in MS-Office (MS-Word / Excel / PowerPoint)
Work Experience
1. Organization – Crecer Healthcare LLP (Marketing division-Saroj Super Speciality Hospital)
(November 2014 – till date)
Role – Assistant Manager – International Marketing
Responsibilities Assigned
(a) Marketing and Branding
• Content Development & Marketing
o Creating departmental brochures, patient information literature and technology brochures
o Creating website content for various specialities offered by the hospital
o Digital/Online Promotion of various specialities including article and blog writing
o Promotion of Doctors through doctor profiles, case studies and patient testimonials
o Writing Event speeches and quotes
• Branding
o Stationary development including Collateral & publicity material like health cards, banners, posters, standee, leaflets, invite cards, conference kits) for National & International CMEs, Symposiums & Conferences
o International branding for the hospital
• Digital Marketing
o Project lead for Digital Marketing Strategy being deployed by the hospital through an outsourced agency.
o Handling promotional campaigns on Social Media platforms, SEO management and Adwords.
o Keeping a track of the agency’s ongoing activities and giving them the required feedback obtained by our team.
(b) International Patient Services
o Handling international queries and guiding foreign patients with the appropriate treatment
o Assisting foreign patients with VISA assistance, travel planning and their accommodation in India
o Arranging treatment and follow up of patients with their physicians
o Coordinating with various stakeholders involved in healthcare services for International patients
o Collecting testimonials and treatment feedback from foreign patients
(c) Liaising
o Liaison with healthcare facilitators and medical tourism companies across India for international business
o Liaison with local travel agents, hotels, visa office and other stakeholders involved in International Patient services
(d) Stationary Management
o Hospital forms and stationary management
o Vendor management and approval taking from Medical Director and Administration Head
2. Organization – IndiCure Health Tours Private Limited
(March 2010 – November 2014)
Role – Senior Executive – International Patient Services
Responsibilities Assigned
• Assist foreign patients looking for medical treatment in India
• Liaising with the hospitals, doctors and various stake holders associated with health care services
• Follow up for medical reports and coordinate with hospitals for preparing medical cost estimates
• Answer email, telephonic queries and follow up persistently
• Preparing records of foreign patients having availed treatment in India
• Developing content for the promotion of company’s websites
• Writing articles, blogs and disseminating information pertaining to the health care services offered by the company
• Providing patient-feedbacks, testimonials and updating them on the website
• Promoting health care services offered by the company through various social media channels
3. Organization – Sehgal Physiotherapy Clinic
(June 2009 – February 2010)
Role – Consultant Physiotherapist
Responsibilities Assigned
• Treated various Orthopedic, Musculo-skeletal and Neurological cases including Spondylosis, Spondylolisthesis, Osteo-arthritis, Rheumatoid-arthritis, Stroke, among others
• HOME- VISITS – Treated various Neurological and Orthopedic cases by providing home-sittings for cases such as Diabetic Neuropathy, Stroke, and Cerebral Palsy
4. Organization – Deen Dayal Upadhyay Hospital
(October 2008-March 2009)
Role – Intern
Responsibilities Assigned
• Rotatory clinical postings in different departments: Orthopaedics, Intensive Care unit, General surgery, Burn/Plastic Surgery, General Medicine , Intensive cardiac care unit , Paediatrics, Gynaecology
• Treated patients in wards including post-operative neurological cases, orthopaedic cases in acute and sub-acute condition under supervision of senior medical staff
• Attended postings at the college out-patient clinic and hospitals
Personal
• Participated in various extra-curricular activities: Music competitions, Extempore & Debates
• Have won several prizes in music competitions
• Won 2nd prize in Poem recitation at Delhi University festival
• Multi-lingual-English, Hindi, Punjabi
• Hobbies include: Reading, Listening to music, Singing, dancing
I hereby certify that the information provided above is true to the best of my knowledge.
Dr. Neha Malhotra (PT)
Pragnya ***** ********* ********** *********
Pragnya Sales Marketing Specialist Hyderabad call for resume +91-9910612773
NOV’16 – Till Present: NOVEL Inductive Reasoning Software Private Limited
Sales & Marketing Specialist
Role:
Identifying the new opportunities through targeting and segmenting the sales leads
Gathering marketplace information on the pricing, new products, delivery schedules and merchandising techniques of competitors
Developing new business through networking, follow-up calls and cold-calling to create interest in products and services, generating new business leads
Managing customer relationship, negotiating price and contract terms and preparing sales contracts
Maintaining& updating customer database for use in forecasting; recommending suggestions and ideas to refine service offerings for specific market segment
Working closely with delivery functions in ensuring successful execution of sales deal, allowing complete tracking of the engagement against business parameters set
Connecting with C level management and arranging demo for them
Highlights:
Met clients, identified their requirements and proposed effective solutions; highlighted the benefits of the company’s software products and services thus enhanced customer base
Focused efforts to grow business in emerging technology areas and new markets through continuous communication with new customers through various channels (emails, cold calls and campaigns and so on)
Jun’16 – NOV’16: INTELLIPAAT, Bangalore
Inside Sales Manager
Role:
Researching and identifying new opportunities and generating successful sales leads
Prospecting, identifying and establishing new clients in following sectors such as education, IT industry
Communicating with various clients and resolving customer queries through 24*7 chat process
Assisting in appointing corporate trainers and arranging demo sessions for them
Highlights:
Generated leads and managed sales activities such as market research, market segmentation, customer identification, prospecting, customer analysis review and new territory business development which brought business 20 lakhs to the organization
Shanker ******** ********** ************
PROFICIENCY FORTE – For resume call 9910612773
Senior management customer operations professional with 19 years of experience in senior leadership roles across diverse organizations. Strong and proven track record of delivering profitable growth in highly competitive markets, developing and implementing strategies for new services. Exploring challenging managerial assignments with a professionally managed organization
Expertise In
________________________________________
Customer Service Delivery
P&L Accountability / Management
Resource Planning & Management
Team / People Leadership
Business Development
Channel Management
Services Sales Planning / Enablement
Business Innovation & Agility
Continuous Service Improvement
Innovation & Capability Growth
Process Simplification & Re-Designing
Cost Reduction Strategies
Performance Management
Productivity Optimization
Collaboration & coordination
Retail Operations
Leadership Strengths & Highlights
________________________________________
Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning.
Excellent track record in envisioning & leading revenue and growth initiatives grounded solidly on business and economic value; successfully designed & implemented technical solutions, delivering a strong ROI.
.
Strong background in implementing strategic initiatives, developing market penetration techniques, competition/ market analysis; evaluating market response/ requirements to be communicated to various teams for accomplishment of business goals.
Adept at setting up an effective distribution & channel network for enhancing market penetration across the target market segment. Guide distribution teams in effectively closing identified business deals with potential revenue impact.
Proficient in various operational aspects of telecom post paid operations as well as service quality parameters aimed at enhancing client satisfaction
Proven expertise in seamlessly collaborating with ‘C’ level executives, senior management, stakeholders, business partners, customers and team members to deliver responsive and quality strategic, operational and business outcomes.
.
Proactive decision maker, having practical management style and excellent skills in management of people capability including performance management, succession planning and recruitment; adept at leading large teams to maximize productivity.
Professional Experience
________________________________________
Binary Teletech, Bangalore Aug 2013 onwards
DGM – Customer Service Delivery
Key Profile:
• Conceptualizing customer services strategies based on extensive analysis of service operations and market dynamics, monitor Operations of after sales customer Support Structure and its performance.
• Monitoring overall functioning of processes ensuring compliance to the agreed SLA levels.
• Assessing customer feedback, evaluating the improvement areas & providing critical inputs; advocating process compliance via regular review meetings.
• Evaluation of customer engagement quality and service delivery parameters.
• Accountable for first time resolution at front end and backend through driving improvement towards quality parameters and C-Sat scores.
• Instrumental in evaluation and analysis of customer service ratings and draw an action plan to improve satisfaction scores.
• Focus on identification and incorporation of new products in the market to enhance the product portfolio as well as maximizing brand awareness through designing of monthly and seasonal leaflets.
• Manage a customer service team that encompasses logistics support, auditing duties, data analysis, and customer complaints.
• Collaborate with various support teams for frequent training and development of customer interfacing Staff.
• Setting a clear directive and deploying strategies focused towards high customer service standards.
• Accurate reporting of customer service standards through MIS reports and audits.
• Incorporation of best industry practices to ensure sustained growth and service Standards.
• Collaborate with internal & external teams in effectively implementing channel marketing programs, set up loyalty programs for trade & channel partners.
• Capability to work with large teams of senior level professionals and directly reporting team and ability to communicate at multiple levels with both customers and colleagues.
• Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.
Enterprise Impact:
• Consistently Increased customer Service and Quality Scores by 12%.
• Rated high for accomplishing 18% enhancement in Overall Department Operational Efficiency.
Idea Cellular, Bangalore May 2005 –Jul 2013
Manager – Service Delivery ~ Feb 2009 – Jul 2013
Key Profile:
• Collaborated with various support teams in roll out of “My Idea” and “Idea Point” service centers across the circle leading to opening 147 service centers across the circle in a span of 1 year.
• Defined service standards, policies in compliance to KPIs. Organized training sessions for field engineers and area managers for maintaining seamless operations.
• Resolved technical updates /issues in coordination with customer service & factory (Quality/R&D).
• Focused on planning, development, implementing & controlling in compliance to revenue and cost parameters.
• Assisted in the service operations team for providing proactive solutions & enhancing operational efficiencies.
• Conducted operational audits for ensuring compliance to Total Quality Management parameters for maintaining positive customer satisfaction index.
• Planning & execution of customer life cycle management therapies, to arrest churn levels of customers. Providing quality customer support by ensuring first contact resolution to them.
• Strategizing and managing churn control activities, both proactive and reactive. Day to Day monitoring of involuntary and voluntary churn control activities.
• Managed roll out of 3G products & services across various service centers; rolled out MNP across service centers in Karnataka.
• Interacted with Zonal Regional Managers for effectively resolving business as well as operational issues
• Built/maintained productive business relationship with existing clients and prospects for identification / development of internal and external commercial opportunities.
• Implemented initiatives like loyalty program, service camps and customer meets to enhance growth in walk in/conversion rates.
• Worked on standardization of systems through evaluation of department operational and corporate standards.
• Monitored/managed inventory management systems within the area with focus on slow moving and non moving products.
Enterprise Impact:
• Rated high for consistently maintaining partner profitability targets at over 95%.
• Significantly enhanced CSAT scores by implementing First Time Resolution in operations.
• Accomplished good rating by third party survey for customer experience at Service Centers.
Manager – Channel / Corporate Receivables and Fraud Management ~ Jan 2006 – Jan 2009
Key Profile:
• Evaluated & optimized credit limits to prevent exposure and fraud for enhancing organizational bottom lines.
• Focused in enhancing client satisfaction by implementing effective SLA based query resolution and consistently rendering qualitative service delivery.
• Guided team members in identifying & evaluating new and cost effective modes of payment and billing.
• Set up & managed robust Fraud Management system to minimize revenue leakage.
Enterprise Impact:
• Successfully implemented priority-based customer service module for effectively resolving issues of premium corporate customers.
• Assessed credit limits to acquaint on client billing and payment patterns.
Assistant Manager – Credit Control ~ May 2005 – Dec 2005
Key Profile:
• Managed implementation of Grid Based credit limit assignment as well as setting up Contact Point Verification for the state of Karnataka.
• Ensured smooth functioning of fraud management systems and pre-check alarms as well as seamless agency operations.
• Focused on enhancing credit limits for customers in IR location based on eligibility criteria.
• Collaborated with sales department for identifying delinquent customer groups and negative areas. Enhanced operational efficiency by automating the FMS system.
• Optimized resource utilization through decentralization of team responsibilities across areas of operation.
Enterprise Impact:
• Acknowledged for optimizing revenues through effective monitoring of Red Alert Customer Groups and IR locations.
• Successfully reduced suspension percentage through Bills Review and reduced Red Alert Cases by 30%.
• Enhanced first bill payments by 23% and corporate receivables by 14% through optimized usage of Fraud Management Systems.
Convergys India Services Ltd., Bangalore Feb 2004 – May 2005
Team Manager
Key Profile:
• Optimized resource utilization and streamlined processes to enhance operational efficiency / departmental profitability.
• Guided team members in effectively resolving critical cases with potential business impact based on pre-defined quality parameters.
• Assessed skill gaps of team members and organized skill enhancement sessions for improving individual skill sets.
• Implemented various internal controls and improvement initiatives based on operational or business requirements.
• Maintained updated records related to day to day business transactions and action taken reports.
Enterprise Impact:
• Exceeded call quality score consistently averaging > 90%.
• Implemented caller authentication procedure to ensure complete customer confidentiality.
• Reduced the abandoned statistics by 6.8%.
Previous Assignments
________________________________________
Officer – Credit Control &Risk Management | Tata Teleservices Ltd, Bangalore Mar 2003 – Feb 2004
Associate Executive | Radio Shack Canada, Toronto (Canada) May 2001 – Dec 2002
Business Consultant | Premier Systems, Toronto (Canada) Mar 2000 – Oct 2000
Technical Support & Billing | JT Mobiles Ltd., Bangalore Aug 1996 – Mar 2000
Academics
________________________________________
Education
• BA (Economics & Statistics), PSG College of Arts, Coimbatore in 1994.
Professional Enhancement
• Diploma course in Oracle 8i and Visual Basic 6.0.
• Diploma Course in Web Designing (well versed with Adobe Illustrator, Adobe Photoshop, HTML, Digital
Imaging and Macromedia Flash).
Personal Details
________________________________________
• Date of Birth :15th December 1972
• Languages known : English, Hindi, Tamil, Marathi, Kannada
• Nationality : Indian
• Passport Details : L6144538 valid till 2023
~ References Available Upon Request ~
Kalyan ***** *
Objective :
An enthusiastic software professional looking forward to utilize the onsite/offshore experience, analytical, programming, problem solving and innovative IT skills and willing to work in Challenging areas with winning attitude.
Professional Summary:
Ø 12+ years of IT experience with 7+ years in HealthCare and 4+ years in onsite experience.
Ø Excellent technical exposure and hands on experience in Microsoft technologies such as C#.NET, WPF, WCF, MEF, LINQ and MS SQL Server.
Ø Lead the team by suggesting technical solution, architecture and design for various business requirements of HealthCare industry using the technologies and tools like DotNet, WPF, WCF, MEF, WinForms, MS SQL Server.
Ø Apart from HealthCare having very good exposure in Industrial Automation, Compiler-Parser and Insurance domains.
Ø Having 4+ years of working at onsite along with business and end users. I was single point of contact to business in understanding the requirements, solution discussion and release planning.
Ø Worked in various international (onsite) assignments in locations such as South Korea, USA and Israel in long-term and short-term basis.
Ø Excelled in managing the engagement and delivery in onsite and offshore model both technically and managerially.
Ø Having specialization in CT scanners in HealthCare.
Ø Excellent experience in working with Microsoft patterns such as MVVM, PRISM, MVP and MVC.
Ø Designed GUI (Graphical User Interface) with Expression Blend for clients such as USA, Germany, South Korea, Israel and China.
Ø Microsoft Certified Professional (MCP) in WPF, C#.NET and SQL Server.
Ø Expertise in Healthcare, Industrial Automation, Compiler-Parser and Insurance domains.
Ø Excellent exposure in Design patterns and design tools such as UML using MS Visio and Enterprise Architect
Ø Excellent exposure in developing applications in Agile scrum and waterfall methodology. Last 9+ years working on Agile and very good experience in using Agile tools such as JIRA, Jenkins, GitHub. Played a major role in implementing DevOps in current project.
Ø Handled various applications production deployment, support and maintenance.
Ø Coached the team and customer in automating unit testing and system testing using Nunit, NCover, Fxcop, Stylecop, Coverity.
Ø Excellent communication skills, team management, client management, interpersonal skills.
Ø Good experience in software architecture, planning, detailing, designing and executed for the team as a TechLead and also developing independently for the critical modules.
Ø Main Areas of interest and skill set includes the software architecture, designing, development, enhancement and maintenance.
Ø Excellent experience on Globalization and localization of application assemblies.
Ø Experience in development and implementation of software application that includes Web Based client/server application.
Ø Exposure and hands on in using architectures like SOA, PRISM using WCF/IIS, and WPF.
Microsoft Certifications:
Ø Microsoft Certified Professional in Windows Application Development with Microsoft .Net Framework 4.
Ø Microsoft Certified Professional in C#.NET.
Ø Microsoft Certified Technology Specialist in SQL Server 2005.
Ø Certified in C# Algorithms (Hard) from TestDome.
Achievements:
Ø Received SAMSUNG Performance Award from Senior Vice President for outstanding performance in improving product competitiveness.
Ø Received many “SPOT awards” for resolving critical issues and delivering features on time from PHILIPS and SIEMENS.
Ø Received certificate from SIEMENS for CSDA (Certified Software Development Associate – certification by IEEE).
Technical Skills:
Microsoft Technologies
C#.Net 7.0/3.5/2.0/1.1, WPF, XAML, WCF, UML, WinForms, ADO.NET
Data base
SQL Server, PostgreSQL, Oracle
Platform
Windows server 2012/2000, Windows 10 / 7 / XP
Programming Languages
C, C++
Scripting Languages
XML, HTML and Java Script, VB Script
Application Server
WCF, IIS
Framework
.Net Framework 4.6 / 4.5/3.5 / 3.0 / 2.0 / 1.1
Tools and Environments
Visual Studio 2017/2015/2013/2010/2005/2003, Microsoft Expression Blend
Third Party Software Tools
JIRA, GitHub, PSCM, ClearCase, DOORS, VSS, Active Reports, Google Protobuf, EnterpriseArchitect, Fxcop, NUnit, NCover, StyleCop, Coverity, Svace
Concepts
Design Patterns, WWF, SDLC
Professional Experience:
Ø Worked as Senior Engineer with SAMSUNG (HQ) South Korea from Nov 1st, 2014 to Mar 30th, 2018.
Ø Worked as Technical Specialist with PHILIPS Bangalore from Feb 14th, 2011 to Sep 29th, 2014
Ø Worked as Associate consultant with SIEMENS Bangalore from May 5th,2008 to Feb 11th, 2011
Ø Worked as Software Engineer with PSI DATA SYSTEMS (An Aditya Birla Group Company) Bangalore from Jan 27th, 2006 to April 25th, 2008.
Project Details:
Name of the Project : Console
Clients : Samsung Neurologica, USA and Samsung Medison, South Korea
Position : Senior Engineer
Technologies : C#.NET, WPF, WCF, MEF
Third Party Tools : JIRA, Plastic SCM, Jenkins, Coverity, Svace, NUNIT
NCover, Re-Sharper, PostgreSQL, Google Protobuf, MS Visio, QT, GitHub, Hyper-V, Microsoft Azure
Microsoft patterns : MVVM , PRISM, MVC
Team Size : 30
Location : Suwon, South Korea.
Duration : Nov 2014 – Mar 2018.
Description:
Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below is the brief inside of main modules of console.
Watch Dog
Controls the invocation of the clinical applications (ExamApplication LiveViewer, PatientBrowser andRMS etc.). Monitors the state of the running applications. Executes automatic recovery policies (auto restart).
ExamApplication
The main clinical scanning application. It allows control over both online and offline scanning requests (Bundled Recon).
ExamService and Image Installer
Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the Recon, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.
Associated with an ExamApplication. Handles returned results from Recon (via ScannerServer) that was requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer). Each maintained performer responds to the events from the ScannerServer (relayed by the ExamService via the connected ScannerFrameworkClinet).
Responsibilities:
Responsible for design, developing and leading the modules Scan Time Line, BolusTracking, AutoTransfer,Intuitive UI/UX implementationincluding animations using WPF, Scan Delay Countdown,AutoApps, Cardiac, Additional Recons, Autovoice,AutoScan, FOV, TubeHeat Service, Protocol DB, Design Layout Viewer (QUIKTool).
Responsible for interacting with clients for gathering all the requirements.
Responsible for interacting with UI/UX team for gathering and implementingUI/UX requirements.
Responsible for design, code reviews and bug fixing.
Responsible for unit testingusing NUNITand Rhinomocks for features developed by me.
Responsible for communicating with clients to collect requirements.
Traveled to USA for requirements gathering andalso for resolving issues quickly during product milestone.
Supported for CT clinical trials such as animal scans and human scans.
Responsible for third party ToolValidation.
Responsible for estimations for change request.
· Worked in an Agile Scrum development process.
Project Details:
Name of the Project : Console.
Client : Philips Medical Systems Technologies Ltd, Israel.
Position : Technical specialist
Technologies : C#.NET, WPF, WCF, MEF
Third Party Tools : FxCop, NUNIT, NCover, ClearCase, Coverity,Rational
DOORS,CruiseControl, Re-Sharper, Enterprise Architect, Hyper-V
Microsoft patterns : MVVM , PRISM, MVC
Team Size : 20
Location : Bangalore, India.
Duration : Feb 2011 – Sep 2014.
Description:
Console is the software. This is used by clinical specialists for operating the CT Scanners in hospitals. Below are the brief inside of main modules of console.
Workflow Manager
Controls the invocation of the clinical applications (ExamApplication and View2, PatientDirectory, Review/Analysis). Monitors the state of the running applications. Executes automatic recovery policies (auto restart, etc.).
ExamApplication
The main clinical scanning application. It allows control over both online and offline scanning requests.
ScannerServer
Application’s Interface to perform Scans and Recons requests. Translates the ExamRecord to the relevant Device’s data structures (e.g., builds MDU to the CIRS, builds Series structure to the Gantry). Synchronizes all devices (Gantry Device, Recon Device, Injector Device & Cardiac Device) when receiving Recon/Scan requests. Stores incoming images to the local database.
ExamManager
Associated with an ExamApplication. Handles returned results from CIRS (via ScannerServer) that were requested by the associated ExamApplication. Maintains several performers dedicated to handling specific tasks (e.g., ExamSummaryPerformer, AutoFilmPerformer).
Responsibilities:
Responsible for design, developing and leading the modules Autovoice and Breathinglights, Voice Manager, Analytical Bone Correction, FOV, Energy, Rotation Time, Log reduction.
Responsible for interacting with clients for gathering all the requirements.
Responsible for design, code reviews and bug fixing.
Responsible for unit testing using NUNIT and Rhino mocks for features developed by me.
Responsible for communicating with clients to collect requirements.
Traveled to Israel for knowledge transfer, creating/showcasing prototypes.
Responsible for third party ToolValidation, Requirements and Design documents writing during remediation period.
Performed Failure Modes and Effect Analysis (FMEA) for new features, which resulted in finding potential failure modes in advance and addressing them in initial development phase itself.
Involved in the estimations for change request
Project Details:
Name of the Project : SCLPlus–Parser.
Client : SIEMENS AG, Germany.
Position : Associate consultant.
Technologies : C#.NET 3.5.
Third Party Tools : YACC++, Source Monitor, FxCop, NUNIT, NCover, StyleCop.
Module Size : 10.
Location : Bangalore, India.
Duration : Dec 2008 – Feb 2011.
Description:
This product is on industrial automation domain and parser-compiler domain. STEP7-SCLPlus (Structured Control Language)is a language for programming PLC’s with SIMATIC S7.
When the user enters the SCLPlus source statements into the STEP7Plus editor tool or makes changes to the existing source file, SCL-PLL (Programming Language Logic) handles all trivial changes like simple keyword check. For all other complex changes like insertion/deletion of SCL source statements, SCL-PLL calls SCL-Parser to perform lexical, syntactical and semantic verification of the input source statements. The result is an editor based syntax tree representing the parsed input with or without error nodes. Semantic verification of input source statements is done by semantic analyzer.
Semantic Analyzer:
Semantics check if the sequence of tokens making up the input source statement will form a meaning as per the semantic descriptions of SCL programming language.
I have worked in all life cycles of this project from the prototyping phase to performance evaluation phase (i.e. from start to end).
Responsibilities:
Actively participated in design discussions, proposed good design approaches which has been accepted by architects and also responsible for design decisions (design patterns) implementation and Coding based on the technical design and coding standards.
Responsible for developing TypeSystem, TypeDataBaseFactory, TypeDataBase,TypeDataBase300400, TypeDataBase1200, TypeDataBase1500, SemanticManager, TreeTraveller and semantic analyzer for features Arithmetic, logical, comparison operations, Arrays, IF statement, CASE statement, FOR loop, While loop, Standard functions.
Responsible for code reviews and bug fixing.
Responsible for implementing NUNIT test cases for features developed by me.
Responsible for interacting with customer for clarifications.
Worked in an Agile Scrum development process.
Project Details:
Name of the Project : Automation Designer.
Client : SIEMENS AG, Germany.
Position : Senior System Engineer.
Technologies : C#.NET 2.0.
Microsoft pattern : MVP
Third Party Tools : Active Reports, FxCop.
Module Size : 5.
Location : Bangalore, India.
Duration : May 2008 – Dec2008.
Description:
This product is on industrial automation domain. The SIMATIC Automation Designer is a graphical and open software platform, which is scalable from single-user up to distributed multi-user (client-server configuration). The SIMATIC AD (windows application -WinForms) will bridge the gap between system design, system engineering, mechanical design, electrical design and automation and helps customers to realize the “Digital Factory”.
Digital Factory: the complete digital representation of products, process & resources. All elements of the production can be visualized in virtual mode during the planning phase and the physical realization of the product can be seen as verified. The SIMATIC ADconsists of CAD drawings, Resources, Templates and Extension Packages.
Extension Packages purpose is to integrate different target systems like STEP7, WinCC and Report Generator etc. into the SIMATIC Automation Designer (AD).
Responsibilities:
Responsible for Coding and actively participated in design discussions.
Responsible for Globalization and localization of application assemblies as well as Report assemblies.
Responsible for designing Report layouts and generation of reports.
Responsible for print preview and printing in Reports with Multilanguage support.
Responsible for Building satellite assemblies of active reports.
Responsible for code reviews and bug fixing.
Worked in an Agile Scrum development process.
Project Details:
Name of the Project : eFreedom Annual Statement.
Client : Fiserv Insurance Solutions, USA.
Position : Software Engineer.
Technologies : C#.NET 2.0/1.1, SQL Server 2005/2000, ADO.NET, Web Services.
Third Party Tools : Infragistics controls, Active Reports, String gray control, TE control
Team Size : 12.
Location : Bangalore, India.
Duration : Jan 27th, 2006 – April 25th, 2008.
Description:
This project is on Insurance domain and the application will help US Insurance companies to do their financial statement filing to the body called National Association of Insurance Commissioners (NAIC), which is scalable from single-user up to distributed multi-user (client-server configuration) windows application (using WinForms) and consists of modules User Management, Company Management, Statement Management, Security Management, System Management, Module Management, Statement Preparation, NAIC List and Reports.
Company Management, Statement Management and User Management maintains the details of existing companies, statements and users which helps the end user in creating a new statement by using the existing details.
A statement is comprised of Identifiers; An Identifier is a form which has to be filed to NAIC.
Responsibilities:
Responsible for designing User Interface and Coding.
Responsible for developing modules User Management, Company Management and Combine Accumulate Statements and Context Sensitive Help throughout the application.
Responsible for designing Report layouts, generation of reports.
Responsible for print preview, settings and printing in Reports.
Responsible for code reviews in all the modules and bug fixing.
Educational Qualification:
Ø B.TECH with 77% from SRI KRISHNA DEVARAYA UNIVERSITY, Ananthapur during 2001-2005.
Ø INTERMEDIATE with 83.4% from Vignan College, Guntur during 1998-2000.
Ø SSC with 76.6% from Sri Saraswathi Vidhya Mandir, Guntakal during 1997-1998.
Personal Qualities:
Ø Good communication skills, creative, motivated and ability to take any challenge with an objective to succeed.
Ø Team player with flexible, positive and realistic attitude.
Ø Ability to work on own initiative and deliver to specified deadlines.
Ø Ability to think innovatively and grasp key concepts quickly.
Personal Information:
Name : Kalyan Sagar J.
Father’s Name : J Deevaiah Setty.
Marital status : Married.
Nationality : Indian.
Passport : R0923453.
Languages Known : English, Telugu, Hindi and Kannada.
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Date:
Place: Bangalore (Kalyan Sagar.J.)
Samson ********
Samson Varghese
E-Mail: samy.varghese@yahoo.com Mobile: 91-9765988572
Seeking opportunities for Senior level assignments in Team handling, Corporate sales, Zonal Operations, Marketing and communications with an organization of global repute
PROFESSIONAL PREFACE
Þ Business oriented Management professional with more than 8 years of extensive experience in:
Key account management, Business Development, Regional Operations, Institutional/ Corporate Sales, Event management, Setting up operations, Merchant and Vendor Onboarding.
Þ Successfully managed end to end business operations in Western India.
Þ Possess credibility & personal integrity of a high degree.
Þ Effective communicator & negotiator with strong analytical, problem solving & organizational abilities.
WORKPLACE ACHIEVEMENTS
Þ Set up the entire Enterprise partnership team of OYO ROOMS in Pune
Þ Onboarded and managed most of highest GMV client (Tech Mahindra/Quickheal/Emerson/Idea Cellular/ Indus Tower etc) at Oyo Rooms
Þ Setup and managed the operations of Legal services startup Zippserv in Pune
Þ Onboarded & managed the highest GMV client (John Deere) of U Residences/set up operations for 2nd property in Pune for U Residences
Employment Recital
Designation
City Manager
Organization
Zippserv.com (Ideaclicks Infolabs Pvt. Ltd)
Functional Area
Regional Sales, P&L, Setting up Operations, Sales forecasting, Bench-Marking, Strategic planning and implementation, Targeted Marketing and Branding, Compliance regulation.
Duration
April 2017 – Till Date
Job Description
Prospecting, identifying, verifying and onboarding lawyers for the city operations.
Introduced new products in-line with the customer expectation and market requirements, explored business alliances with various industry stakeholders along with vendor onboarding.
Rate negotiation with service providers to create benchmarking.
Worked on local marketing and branding initiative to increase brand presence including alliances with financial and institutions
Meeting regional/ zonal sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Designation
Manager – Enterprise Partnerships
Organization
OYO Rooms (Oravel Stays Pvt. Ltd)
Functional Area
Strategic planning and implementation, marketing, branding, event management, territory sales and operations, team handling, corporate sales, travel agent sales, key account management, client retention and acquisition, P&L
Duration
August 2015 – March 2017
Job Description
· Prospecting, identifying clients, generating new business and generating additional business from existing customer.
· Solicit business (corporate and travel agent) through telephone calls, personal sales calls, and email.
· Responsible for getting business for hotels in OYO Chain. Exceeded sales, revenue growth and new client acquisition targets as set by the executive management.
· Handling more than 200 corporate organizations as an account manager in the designated area. Increased company revenues via direct offline sales.
· Strategic planning and implementation on sales and marketing activities in my region for increasing lead generation and create adequate brand recognition.
· Generated market research reports highlighting potential clients and possible competition.
· Individually responsible to contribute towards meeting the assigned targets.
· Assist the operations team in signing hotels i.e. supply for OYO, and getting them on-board.
Designation
Manager – Business Development and Client Services.
Organization
U Residences (U Series Hotels and Residences Pvt. Ltd)
Functional Area
Team Handling, Key Account Management, Client Servicing, Client retention, Competitor mapping
Duration
Nov 2009 – July 2015
Job Description
· Increased company and group revenues via direct and indirect sales.
· Exceeded sales, revenue growth and new client acquisition targets as set by the executive management.
· Negotiated rates and service with corporate clientele based on company standards.
· Generated market research reports highlighting potential clients and possible competition.
· Participated in formulation of annual sales and marketing strategic plan, including key performance indicators and targets.
· Successfully created, initiated and managed multiple client and end user feedback.
· Trained and managed multiple sales associates.
SCHOLASTICS
Degree/Examination
Board/University
Year of Passing
PGP (MBA, Marketing)
MIT School Of Business
2009
BBA (Marketing)
Birla Institute Of Technology
2006
XII (Science Stream)
CBSE
2002
X (Science Stream)
CBSE
2000
PERSONAL DOSSIER
Languages Known: English, Hindi, Marathi, and Malayalam
Gaurav ******* ****** ******* ************** ******* *****
Gaurav Singhal – Infrastructure Analyst Noida
Mob No: +91-8983587487
singhal.grv@gmail.com
OVERVIEW
· 4+ years of working experience in Administering IBM WebSphere Application Server ND V6.x/v7.x/8.x on various platforms like Linux, AIX, HP-UX and Windows.
· Experience in Planning, Installing, Configuring & Administering IBM WebSphere Application Server ND 6.x/7.x/8.x.
· Experience in installation, configuration and troubleshooting of IBM HTTP Server and Plug-in for Websphere Application Server.
· Experience in deploying various J2EE applications as per the requirements on respective environments.
· Strong technical experience includes performance tuning, workload management, fail over support and backup/recovery using cloning/clustering techniques including horizontal scaling and vertical scaling of different instances.
· Good experience in installing application servers in both silent & interactive modes and configuring web servers with the help of Plug-ins.
· Configured Websphere to talk to backend database using JDBC providers using data source.
· Implemented Global Security using LDAP and created users roles for monitoring Websphere environment.
· Have used Tivoli Performance Viewer (TPV)/Willy Introscope to monitor the overall health of WebSphere Application Server.
· Experience in understanding SSL setup & certificate management across various middleware products.
· Knowledge on opening Service Requests (PMR) with IBM software support through ESR and working with them in troubleshooting issues depending on the severity.
· Strong debugging and problem solving skills with good understanding of application development methodologies, techniques and tools.
· Provided 24×7 On-call production support, best practice troubleshooting, security, maintenance and problem tracing/determination and log management.
PROFFESIONAL EXPERIENCE
Organization
Designation
Tenure
Barclays Technology Center India Pvt. Ltd.
Infrastructure Specialist
23rd Nov 2015 – till date
IBM India Pvt. Ltd.
Infrastructure Analyst
13th Dec 2012 – 12th Nov 2015
JOB DESCRIPTION
Organization : Barclays Technology Center India Pvt. Ltd.
Designation : IT Infrastructure Analyst
Tenure : November 23rd, 2015 – till date
Technologies : IBM WebSphere Application Server ND, IBM HTTP Server, Sun Java Webserver,
Jboss, iPlanet, Wily Introscope, BMC Blade Logic
Responsibilities :-
· Handling Incidents and Change request as part of the stability and business requirements for the existing interfaces through Service Now tool.
· Installed, configured and maintained IBM WebSphere Application Server 6.X/7.X/8.X (Network Deployment), on diverse platforms like LINUX 6/7.x/8 and AIX through Blade logic tool.
· Deployment of Enterprise Applications.
· Automate application install, uninstall and application enhancements through Blade logic.
· Monitoring WAS performance through Willy Introscope and tuning the system caching, queuing, JVM parameters, DB Connection Pooling.
· Troubleshoot WebSphere Application Server connection pooling and connection manager with Oracle, and DB2.
· Configuring WebSphere Application Server on multiple platforms for both horizontal and vertical scaling for Work Load Management.
· Implementing standard backup/restore procedure for WAS Repository.
· Involved in Performance testing the application before go live and analyzing and giving the solutions on performance test results.
· Decommissioning old WAS servers as per the client requirement to save cost for Bank.
· Migrating WAS infrastructure to new Linux environment by creating like to like environment and deploying apps and troubleshoot issues if any at the time of migrating.
· Analyzing mutual authentication SSL setup/configurations of TAM/Webseal, IHS/SJWS, Web Sphere Application Server, TDS& renewing the certificates adhering to various Certified Authority Certificate standards/enhancements.
· Good Knowledge in using gsKit, ikeyman, keytool, certutil.
· Involvement into Disaster Recovery testing as a websphere engineer.
· Providing support, logs analysis, determining the issues, closely working with application support teams.
· Providing 24/7 on call Support.
———————————————————————————————————————————–
Organization : IBM India Pvt. Ltd. (GBS group)
Client : IDEA Cellular Ltd., India (Telecom)
Designation : IT Infrastructure Specialist
Tenure : December 13th, 2012 – November 11th, 2015
Technologies : IBM WebSphere Application Server ND, IBM HTTP Server, Tomcat Server,
IBM Clear Case, IBM Clear Quest, Remedy
Project Description:-
IBM provides Application Management Services (AMS) to Idea Cellular Limited which includes management of corporate applications. These applications are aligned with business objectives of the client and support a variety of operations like VAS, Telecom Regulatory and HR.AMS team develops new applications as per business requirements, provides maintenance and support for the same as well as for legacy applications. AMS is also responsible for rollout of these applications to the new telecom circles where Idea Cellular Ltd. is launching its operations.
Responsibilities :-
· Understanding the architecture of the applications.
· Installation, Configuration and Administration of IBM WebSphere Application Server 6.1, 7.0 ND on AIX, Linux, HP-UX& Windows platform.
· Configuring WAS and setting up environment for new applications.
· Involved in creating and configuring profiles, clusters, nodes, node agents for WebSphere Application Server6.1 and 7.0
· Implemented the Work Load Management using clustering.
· Installed EARs, WARs and configured application specific JVM settings, Web container parameters using the Admin Console in WAS 6.x/7.0
· Worked on implementation and managing server clustering and maintenance of connections pools and EJBs.
· Implemented horizontal & vertical clustering in WebSphere Application Server ND to support high availability, fail over and load balancing.
· Creating, configuring, federating, troubleshooting & monitoring of clusters, cells, nodes and application servers.
· Installation and configuration of IBM HTTP server and plug-ins.
· Installed fix packs to overcome application server problems.
· Monitored Applications & WAS performance through Tivoli Performance Viewer and tuned the system – caching, queuing, JVM parameters, DB Connection Pooling.
· Analyzing activity, system log files and diagnosing Application Server problems.
· Created various requests for different tasks like WebSphere MQ, Queue, Topic, SIB, Connection Factories, Destinations, Listener ports, Resource Adaptors, URL Providers for various applications.
· Troubleshooting the problems related with web server & application server configuration issues and performance issues.
· Configuring of JDBC Providers, Data Sources, Virtual Hosting, Global Security, SSL, LDAP, etc.
· Installed, renewed SSL certificates on the application servers using ikeyman tool.
· Troubleshooting problems related to Authentication, Authorization, Logins, Web Servers and WebSphere Application Server.
· Managing and monitoring the JVM performance using WebSphere heap dumps, thread dumps, garbage collection, JDBC Pools.
· Providing support for more than 300 application like Vigilance, ICare, IAutomation, DND, GPRS, MySMS, SMSCare, SMS Framework, Putcare, EBPP, MNP, LWISMS, Spectrum, etc.
CERTIFICATIONS &ACHIEVEMENTS
· IBM Certified System Administrator in WebSphere Application Server Network Deployment V7.0
· IBM Certified Academic Associate in DB2 9 Database & Application Fundamentals
· Received Manager’s Choice Award – 2015 in IBM for successful deliveries.
· Completed KYI course (Entry & foundation level) for Telecommunications Industry.
· Attended trainings on WebSphere Application Server Administration.
· Attended trainings on Java SE 6 Programming Fundamentals.
ACADEMIA
· Bachelor of Technology in Information Technology from Graphic Era University, Dehradun in 2012 with 74%
· Senior Secondary- from Lord Mahavira Academy (CBSE) in 2008 with 71%
· Higher Secondary- from Lord Mahavira Academy (CBSE) in 2006 with 71%
PERSONAL DETAILS
Date of Birth : January 28, 1992
Gender : Male
Permanent Address: 212, North Gandhi Colony, Muzaffarnagar, Uttar Pradesh -251001
Present Address : Flat No. 103, Chandan Crest Apartment, Vishal Nagar, Pune, Maharashtra – 411027
DECLARATION
I hereby declare that the above furnished information is correct and true to the best of my knowledge.
GAURAV SINGHAL