Rajneesh ****

Rajneesh Gera
Address: B2B – 309, Janak Puri, New Delhi , 110058
Email: rajneeshgera9@gmail.com | Telephone: +91-7678-631-337,
+91-9899-609-331
PERSONAL STATEMENT
Achievement-driven professional targeting assignments in Sales & Marketing /
Pre- Sales / Business Development / Techno Commercial with an organization in
India & Abroad.
PROFILE SUMMARY
Result-oriented professional with over 7 years of experience in Business
Development, Sales & Marketing in Information Technology Industry & over 10
years of Technology experience with IT giants HCL Technology & Aricent Group
as a Senior Test Engineer.
Expertise in exploring & developing new markets through appointing channel
partners, business development, brand promotion, new product launch,
thereby accelerating growth & achieving desired sales.
CORE COMPETENCIES
Sales & Marketing | Pre-Sales | Business Development |Business Analyst |Client
Relationship Management|Account Manager | Revenue Generation | Dealer
& Distributor Management | New Customer Acquisition | Market Research |
Techno Commercial | Cyber Laws
TECHNOLOGY DOMAINS
Website Sales | CRM Sales | SEO & Online Marketing | Cyber Security |
Software Testing | Analytics |Telecom Domain
Cyber Security [GDPR, ISO 27001, VAPT, Compliance, IT Act 2001], Cyber
Security Trainings, Cyber Security Content Developer
PROFESSIONAL EXPERIENCE
01/2020 – Continuing
Business Development & Sales Co-Founder , TECHNO QUERY SOLUTIONS
Selling CRM
✔ Bidding Projects at Various Platforms like freelancer, Guru etc
✔ Interacting with clients & understanding business requirement
✔ Interacting with Development Team for seamless delivery
✔ support to clients
✔ Billing & revenue generation
07/2019 – 11/2019
Business Manager (Retention & Acquisition) , PEL SOFT LABS PVT LTD
Selling Software Product KIT19 (Common Platform for Small & Medium
Enterprises)
✔ Managing Business Channel Partners
✔ Understanding Technology Issues with Clients
✔ Developing New Prospects for Sales Funnel
✔ Training New Sales team
✔ Following up new business opportunities and setting up meetings
04/2014 – 06/2019
Business Development & Sales (Co Founder) , TECHNO QUERY SOLUTIONS
✔ Selling Websites B2C segment. Count from 0 to 115 in 4 years.
✔ Day to day Dealing with clients
✔ Identified and reviewed clients requirements in order to create good
website Design.
✔ Helping clients in their marketing activities.
✔ Identifies and generates leads through networking, cold-calling and
marketing, converting into key accounts
✔ Following up new business opportunities and setting up meetings
✔ Emphasises product features based on customers’ needs and
up-sell/cross-sell products/services
✔ Manages the sales cycle from inception to execution
✔ Manages high-profile corporate accounts
✔ Full ownership of P&L to achieve revenue growth and gross profit stream
✔ Coordinates and leads service review meetings to ensure customer
satisfaction and SLAs are being met
✔ Conducts bid analysis and deal execution, ensuring to buy, sell and
renegotiate/renew contracts at best prices
✔ Communicating new product developments to prospective clients
✔ Overseeing the development of marketing literature
✔ Providing management with feedback
Business Consultant , Product : Mowize By : P Cube Mobility Private Ltd
● Business Consultant for B2B – Mobile App for Financial Consultants
Sales Partner , Codec Networks Private Limited
● Selling B2b ISO 27001 Compliance
● VAPT & Corporate Training
03/2012 – 03/2013
Senior Test Engineer, ARICENT GROUP
● Testing Analytics
● Developing automation framework for auto testing
● Creating Test Plans and writing Test Cases
● Reporting Defects & Bugs in Defect Management System
03/2005 – 03/2012
Test Lead, HCL TECHNOLOGIES
● Testing Applications
● Creating Test Plans and writing Test Cases
● Reporting Defects & Bugs in Defect Management System.
ACADEMIC DETAILS
LLB from CCS University
Meerut, Uttar Pradesh, India
2017 – 2020
B.Tech in Electronics & Communication
kurukshetra, Haryana, India
1997 – 2001
12th from CBSE
Mira Model School
1997
10th from CBSE
Mira Model School
1995
CERTIFICATIONS & DIPLOMA
PGDCA (Post graduate diploma in computer applications)
CMC, New Delhi, India
2001 – 2002
Diploma in Cyber Laws from
Amity law School, Delhi, India
2003
Pursuing LLB
Chaudhary Charan Singh University (UP)
2018
PERSONAL INTERESTS
Traveling & Cooking
Published Blogs
[GDPR]
https://www.cyberlaws.org/general-data-protection-regulation-gdpr/
[BLOCK CHAIN]
https://www.cyberlaws.org/common-cyber-security-threats/
[STARTUPS]
https://www.cyberlaws.org/startups-are-easy-target-and-more-vulnerable/
Name : Rajneesh Gera
Contact : B2/B – 309, Janak Puri New Delhi – 110058
Mobile : +91 7678-631-337 +91 9899-609-331
Email : rajgera309@yahoo.com

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Looking Candidate by Resume Skill

We compiled a list of some of the most relevant Resume skill on the market in 2020, covering all sorts of different fields! Read on to learn what they are!

If you happen to possess some of these resume skill, make sure to mention them in your resume. If not, it’s never too late to learn something new.

net full stack

customer experience management 2

lean 2

people management 2

risk management 2

transactional quality

12th passed up board

3ds max

3ds max sketchup vray and corona

5s

7qc

access

accounting

accounts payable

active listening

ad campaigns

ad trafficking

adaptability

adaptive nature

administration

administration payroll process

administrative

admission counseling

ado net

advance excel ms word formatting page setup

advanced excel

advertising

after effects 2

after effects adobe illustrator adobe flash premiere pro photo shop

after sales

agile 2

agile

agile master

agile methodologies

agile scrum master

agile testing

airfreight

ajax

algorithm

algorithms

analysis

analytical

analytical reasoning

analytical skills ms excel pivot tables

analytics

and outlook

android

android studio

angular

angular 8

angular js 2

angular js

angular8

angularjs

angulat8

animation develop

ansys

apache

apart from professional knowledge i hold deep linguistic skills

api gateway

appium

applied machine learning

appraisals

architecture

ariba

article writing

asp net 2

asp net core

asp net

audio engineer

audio mastering

audio mixing

audit

auto cad

autocad

automation

automation script development

aws

aws course

awsec2

azure

b2b

back office operations

backend node js

backend operations

bank reconciliation

bash scripting

basic computer reception

basics of sql

basis android developer

bd

beginner in ccna

beginner in plc

benefits administration

blog creation

blog writing

blogging

blood sample collection

bmc remedy

boiler

bold character

bootstrap 2

bootstrap

bpnm

branding

brd

budget planning

budgeting cost optimization

business analysis

business analyst

business continuity planning

business development

business intelligence

business journalism

business news editing

business process

business process modeling notation

business transformation

business writing

business it transformation

c 6

c form

c programming

c

c language

c sat and nps

c c

cc

c 4

c 3

c net

c plus plus

c 5

c 2

calculus

campaign management

can

capa

capacity

capacity planning

capsules

cargo operations

casino

catia

ccna

cha agent

change management project management

channel management

ci cd

cinematographer

clearing

client engagements stakeholders business

client interaction management

cloud

cloud computing

cloud operations manager

cloud security

cms

coaching and feedback

codeigniter

cold calling

collaboration

collections

commissioning

communication

communication and problem solving skill

communication skill

community connect

competitor analysis

compiling statistics

complex logistical movements

computer hardware and networking

computer savvy

computer skill

computer skills

conceptualization

concur

conditional formatting

conference production

confident and determined

conflict resolution

construction technology

content

content creation

content development

content editing

content management

content marketing

content marketing strategy development

content strategy

content strategy development

content writer

content writing

continuous improvement

continuous process enhancement

coordinating skill

copy editing

copy writing

copywriting

core connector

core java

corporate communication

corrective and preventive actions

cost reduction

courteous

creative writing

credit

creo

crm

crunchbase

cscu ec council

css

css and wordpress

css3

css3 and javascript

customer support

data analysis

data analytics

data center ops

data entry

data handling

data management

data mining

data science

data structures

data visualisation

data visualization

data warehousing

database management

database testing

db2

dbms

dcs operations

decision making

deep learning

delegation

design and development of medical devices

designer

detail oriented

digital content creation

digital marketing

digital marketing strategy

digital media

digital strategy transformation

direction

distribution

django

dmaic

docker

documentation

drive test

dt

dtp

dynamics ax

dynamo db

e sugam etc

e tendering in cpp portal

e cad

e commerce

ec2

editing

education

eib

electrical engineering

electrician

email automation

email marketing

embedded c

embedded systems

emergency

emf

empathy

employee engagement

employee relations

employee welfare

energy savings

engineering management

english

enscape

entity framework

erection

es6

etc

ethical hacking and computer trouble shooting

event company exhibition company photographer

event management

event planning

excel

excellent teaching

excellent writing skills

execution

exit formalities

expense management and so on

expressjs

fabrication

facebook ads

facebook marketing

facility management

factiva

failure mode effect analysis

feature writing

fill function

film making

filmmaking

final cut pro

finance

fluidsim ph

fmea

foodie

force com

franchising partnership

fraud investigation

frd

freelancing

frontend ui html

frs

fsd

ga

gambling

gaming test

gap analysis

general administration

german language

goal setting

golang

good communication

good communication skill

good communication skills

good decision maker

good legal knowledge

good rapport builder

good with ms office

google ads

google adwords

google analytics

google trends

govenrnance

graphic design

graphic designer

grc

greeting creation for mailers

groovy grails

gst

gtm

gwt

handling criticism

hard working

hardware skills maintenance of lathe

hardworking

headhunting

health insurance

helpful

heroku

hibernate

hindi

hoovers

houdini

hr executive

hr policies procedures

html

html css3

htmlcss

html5

human resources

i2c

ibm mq

illustrator

imovie

inbound marketing

induction

industrial air compressors

industrial engineering

infographics

informatica

information security

infosec compliance audits

infringement analysis

inside sales

interior design

internal audit

internet

internet marketing

interpersonal

interpersonal skills

inventory control

invoice processing

ionic5

ios

iplanet

isms

iso 27001

iso audits

iso qms 9001

it security

it software

itil

itil foundation

itil v3 0 2011

j2ee

java

java oops

java messaging server

javacoredbms

javascript

jboss

jdbc

jenkins

jira

jj

joining formalities

journalism

jquery

js

jsp

junit

kaizen

keyword research

kubernetes

lambda

lead generation

leadership

leadership qualities

lean six sigma

learn practical knowledge

linkedin

linkedin page managing

linode

linq

linux

logistic

logistics control

logistics management

lotus

lotus notes

lss

lumion

machine learning

macro

macros and vba editing

management

management skills

managing operations

manpower

manual and e tendering

manual testing

marathi

market research

marketing

marketing communication

marketing research

master cam

math professor upto post graduate level

matlab

maya 3d

mechanical desgin

mechanical engineer

media relations

mef

mentoring

micro controllers

microcontrollers

microsoft excel

microsoft powerpoint

microsoft windows xp

microsoft word

migration

milling

mis reporting

mobile development

mobilisation

mobilization

modeling

mongodb

mongoose

monitoring evaluation

motivated

motivation

ms excel

ms office

ms outlook

ms powerpoint

ms project

ms sql server

ms word

ms world

ms access

ms excel 2

ms powerpoint 2

ms sql

ms word 2

mulesoft

multilingual

multithreading

music composer

mvc

my sql

mysql

negotiation

net promoter score management

news reporting

newsletter writing

ngo management

nodejs

non functional requirements

nuke

oee

office word

office administration

onboarding products

online multimedia storytelling

oop

ooperations management

opengl

operation

operational excellence

operations

opportunity to order management

optimistic

optimization

oracle

organising

organizational development

orm jpa

outlook

pc gi insurance

parts executive

patent analytics

patentability report

patience

payment

payroll

pdi

people handeling

people management

performance management

performance metrics management

personality skills development

pfms

photography

photoshop

photoshop 2

php

planning

plant head pharma chemicals api

plant layout

plsql

pmp

pms

poka yoke

policy formulation

politeness

positive thinking

postgresql

powder

power bi

power point

powerplant

powerpoint

ppc

premier pro

premiere pro

preventive maintenance

primary research and secondary research statistical analysis

primavera

prince2

problem solving

process definition

process mapping

process re engineering

process transition

process transition process re engineering

product branding

product manager

production

productivity enhancement

profit growth

projcts

project program management

project coordination

project delivery

project implementation

project management

project management 2

project managment

project planning

promotion

proof reading

proofreading

proudct backlog

proxy product owner

public speaking

publishing

purchase

purchase and supply chain management

purchasing

python

qbasic

qms deployment

qsd

quality audit

quality check

quality management system

quantitative reports

quick learner

quora

r

r programming

ramco

randing

rdbms

react database oracle

react native

react redux

reacts js

recording

recruitment

recruitment executive

redhat linux

redux

regulatory affairs for medical devices

report making

report writer

reportage

reporting

requirement gathering

requirements management

responsibility

rest api

revenue generation

revenue management

revit

rf

rhce

rhcoeansible

rhcsa

risk management

risk register

root cause analysis

rtos

s3

sacfa

sales

sales marketing

sales and marketing

sales management support

sales marketing 2

sales team supervision

salesforce

salesforce crm

sap

sap abap consultant

sap bi bw

sap fi sap fico s 4 hana

sap fiori

sap pp

sap security

sap ui5

screening required profiles

scriptwriting

scrum

scrum master

scss

seafreight

search engine marketing

search engine optimization

search engine submission

security

selenium

selenium testing

sem

sem smm

seo

seo audits

seo content writing sem seo smm

seo e marketing smo digital marketing

seo writing

service delivery

service desk

servicenow

servlet

servlets

shell

shell script

shell scripting

six sigma

six sigma green belt

sketchup

skill development

skill enhancement training

sme

smm

smo

social media

social media inbound marketing

social media marketing

socket io

soft gel preparation of semi solid dosages as gel formulation

software engineering

software testing

solar energy

solid works

sop creation

sound designer

sourcing

spare management

spi

spring

spring boot

sql

sql developer oracle dba

sql server

srs

staad pro

staff recruitment retention

stakeholder management

statistics

store management

strategic thinking

structural engineering

struts

studio

supplier cordination

tableau

talent acquisition

talent acquisition executive

tally

tally erp

tally erp 9 0 in knowing about tally receipt

taxation

tds

team leadership

team management

team management cordination

team player

teamwork

technology product roadmaps

telecaller

telecalling

telecom cordination

telecom network rollout

telecom regulatory

templates

test analyst

test automation

testing

testing website

thermal powerplant

tia portal

time management

time study

total office administration and examination work

town halls

tqm

traffic analysis

training

training and building competencies

transmission line

travel enthusiast

travel management

treasury

trouble shooting

turbine

tutoring k12

twitter

typescript

typewriting skills

typing skill

uart

uat

unix

urban design

use analytical add ins

use cases

user experience

user interface

user stories

using smartart textboxes

value stream mapping

vb net

vba

vba advanced excel reporting and analysis

vendor management

video editor

video photo editing and writing

videographer

visio

visualizing

vocational training

vpc 2

vpc

vray

vulnerability assessments

warehouse executive

warehouse management

waste management

wcf

web analytics

web development

web services rest apis

webdeveloper

webservices

website content development

websphere application server

websphere mq

wincc

windows 7

windows server 2008

winforms

wintel

woardpress

workflow

working skill

wpf

writing

writing and copy editing

xp professional

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Rachna ******

 

97C Pocket B,

Mayur Vihar 2

New Delhi 110091

Mobile phone: – 7738598943,

Residence: – 22726278

E-mail: Rachna.saxenar.saxena41@gmail.com

 

RACHNA SAXENA
An individual, who is perceptive, hardworking, with a penchant to learn and make decisions on value-based judgment.

 

OBJECTIVE: With reference to opportunities available, and looking forward to career openings in the areas of art, culture, bureaucratic interviews, historical, tourism, travel, sports, science, features.

 

 

Dear Madame/Sir.

 

We have undergone rigorous training in the field of Journalism seeking reason and rational behind our daily happenings & events. Unearthing, many details that are necessary for living with dignity and rectitude.

 

Disciplined studies based on intense questioning and seeking meaningful insights in the pedagogical aspects of English literature have particularly honed my analytical skills. These have henceforth, endowed me with a critical eye for detail to “look for the go beyond factor,” reaching onto newer developments with each passing moment.

 

Having had the opportunity to travel to South East Asia, it has been wonderful to unravel the media specter in as many nuances. Particularly Sam Niramit in Bangkok.

 

The past years have seen greater developments in writing perceiving a continuous sense of evolvement in the natures of work undertaken. From understanding the geography – geographical dimensions of a new country South East Asian Country of Thailand to understanding its people and culture in Thailand has made the experience more rich and perceptive. We look forward in unearthing the practical novelty of each and every destination; we travel, bringing a fresher hearth to India in the process. This bought the best out from me as a Personality.

 

Have worked with Riverbank studios in New Delhi when I started my career.

 

Just to let you know, background in Mass Communication-Television Journalism, has made an inward thrust of accountability for being agent-carriers of change more than ever before. Having seen people at close quarters ‘asking’ for justice for their cause and concerns, Acting ‘and being acted upon’. I believe through truth and intelligent handling of cinema, events, news, documentaries we can make a difference.

Presently content writing for travelogues and personal experiences.

 

It had been an eventful year with representation at the Berlin Film Festival for- Jugnoo as Indian animation trailer, India’s first horror, comic animation film. I essayed the role of Mohini, the female lead. 2015

Worked with the renowned Sound Ideaz Academy for web writing.2015

The importance of continuing education which has enriched my growth, and bought some great points to the table, primarily in enhancing understanding of the world and its people.

 

Looking forward to accruing the best I can, for your organization &

Appreciating your time and consideration,

Sincerely Yours,

Rachna Saxena.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SUMMARY –

I have over 14 years in media and journalistic experience in writing, reporting, taking interviews of top brass, editing and formulating the index in magazines of repute–travel.  Collating content, online blogging content, editing and giving a new face to the written language, refreshing the news content. Planning, comment, proofreading.

 

November-11 -2019

Performed narration of students films SKY ISN’T BLUE-Young Men’s Christians Association.

Penning Scripts-2015 Recently our animation film Jugnoo by Climb Media- Bandra Mumbai wherein I played the lead role of Mohini won at FICCI and was showcased at Berlin Film Festival in February 2015. https://www.youtube.com/watch?v=c6vFnV-U6EY

https://sites.google.com/site/rachnasaxenathecreation

 

2016-2020 Wrote Memoirs and Breathing Lifelines.

Created and edited path breaking content with Sound Ideaz Academy, Veer Savarkar Marg near Yash Raj Studios Mumbai.

February March 2015.

November 2015: Interview with Head of Public Diplomacy Ms.Ditza Froim-Embassy of Israel to India.

 

2018-2019

·        Hindu Pashtun Women,

·        Finland Wild and Cultivated.

 

2017 Since February working with ICEC Indo Canada Education Council. Freelancing with Architectural firm, Rising Projects wrote content for website.

January 2016 : Anchored Consumer Electronic Imaging Forum CEIF 2016 Bombay Exhibition Centre. At NESCO, GOREGAON E

For Trade Fair TV.

Short Film on Delhi Ridge.

 

MERITS:

WORK EXPERIENCE: 2014

Web Development Company located in Canada with office in New Delhi. Responsible for web content. Featured on international websites. Writing on lifestyle, home décor, Beauty, fashion and jewellery. Blogs, articles, slide shows etal.

1.                http://www.budgetpainters.ca/blog/various-shades-of-paint-in-the-market/

2.                http://www.budgetpainters.ca/blog/vancouver-science-of-wall-paint/

3.                .http://www.laminateandhardwood.ca/blog/house-with-hardwood-and-laminate-flooring/

Deputy Editor: 2014 Perfect Sourcing Bringing innovation to Home Fashion and Apparel Industry.

Responsibilities

Conducting interview, briefing about the aims, writing extensive stories on Industry, research, editing articles for the final Live on campus-Relationship Manager March 2007-August 2007

 

Freelance Travel Writer:

·                  2014 Zee Jaipur Literature Festival 2014:  Breathing Lifelines Jaipur. Taj Mahal at Agra.

 

DELHI PRESS

·                  Flag bearer publishing houses more than 90 years old, it raised my ability across various channels.

·                  Lifestyle magazine Woman’s Era: Creation and Creator, Your child and you. 2005. My first seeds of Journalism were sown here.

·                  Undertook translation of the Children’s magazine Champak into English.

·                  Theatre writings interview with Suman Kumar Ang deputy secretary of Sangeet Natak Akademi for Nugra ka Tamaasha-October 2015 Published January 2016 Woman’s Era

 

ACHIEVEMENT: RELEVANT INTERNATIONAL EXPERIENCE South East Asia: Thailand.—I represented the country through the Tourism Authority of Thailand (TAT)-from the international travel magazine based on UK’S Selling Long Haul – Selling World Travel as Assistant Editor.  Sister concern of EMM-Been taken over by Hubert Burda Media 2015.

Extensive covers stories that were based on travel to the Land of Siam and for Xpressions –

Appreciated by the Tourism Authority of Thailand.

Responsibilities –

·                  Getting the magazine together with as much written, editing work that went into it.  Was looking after every writing piece duly included in the Index from all small to major news in the field of Travel development. Liasoned with Trav Talk, Expressline. Go Air”

·                    Aided the magazine from the root level. This resulted in major sales increase to 50%.

Interviewing Her Excellency Laura Del Rosario, Ambassador of Philippines.

·                   “Glimpses of Paradise”-Cover Story 8 pages SWT Oct 06.

·                  “Nothing Beats Thailand” (a travelogue)-4pages Cover story for Xpressions a Sahara in-flight magazine-

 

FASHION JOURNALISM

WILLS LIFESTYLE FASHION

·                  Extensive writing of all the previews for DESIGNER MODE- Fashion Design Council of India.

·                   Of designers Ashish Soni, Monapali, Rina Dhaka, and Ritu Kumar.

·                    Interview with designer Arshiya Fakih- from Dubai.

 

Public Relation PR for a new food store near plaza in Connaught Place New Delhi.

PR and Press Conference for Transaero launch in Jalandhar Punjab at Hilton Hotel.

Met with the then Ambassador of Russia to India.

 

PRESS CONFERENCES

·                  “Philippines wows India” Nov 06 at Imperial Hotel New Delhi.

·                  Transaero-Oct 06 at Jalandhar.

·                   Star alliance Aug 06 Maurya Sheraton.

·                  Indigo airline Aug 06 at the Oberoi.

 

National destinations

·                   24-page feature on Chhattisgarh “Where Nature comes to life”-Much appreciated at IATO Jaipur October. Sept 06; Feature on Rajasthan-Oct 06, Cover story “Catch the fast car-Superfast trains in India’.

·                  “The place to be in-Goa,” Advertorial.

·                  Travel software: Welcome to Amadeus, Mobissimo

·                  International destinations “Macau- Now opening”-10 pages issue, Pearl in the Dunes- Doha”

·                                       (Airline check on Jet airways, General news, hotel news, airline news, People in news).

·                  Interview with the First person-Country manager Air China, Mr. Zhao Quanzhen.

·                  India Today Group for Design Today 2006.  Freelance journalist with the Liaison between hi sanitary stores, cataloguing, providing guidelines to the editor emailing the top brands like Hunterdouglas, Coto, Toto and American Standard.

 

·                  2004 Riverbanks’ as a researcher on Tiger and Ayurveda. Film on Arya Vaidya Sala. Riverbanks is the winner of many Panda awards also known as the green Oscars.

·                   Chief writer with Princeton Review. Appreciated for intense writing skills for the facilitation of students’ essays by the universities in UK-Dartmouth College, USA- Pennsylvania University, Stanford University etal.  .

·                  Achievement – SINGLE handedly organized and conducted the World MBA TOUR-at Taj Man Singh New Delhi – with over 1500 phone calls over 3 days, overseeing a team of 4 people.

 

 

CORE SKILLS:

·                  Excellence in the art of voice-overs, writing. Versatility can mould and suit most forms. Content, travelling and finding new insights to new tools of observation.

·                  Excellent oratory and creative skills. Excellence with people.

·                  Blessed with insight and an innate sense of knowing. Sound Objectivity.

·                  STILL PHOTOGRAPHY: the Chattarpur Temple. Delhi- form of exquisite stills and slides.

·                  Travel Anchoring and Coordinator.

·                  Software and IT skills- Internet and the M.S. WORD, PowerPoint, video /audio software audacity.

·                  Operational with Windows 2000, Windows 7, Excel. Skilled in Social Media. Strong scripting a major strength.

·                   Can Interview and interact with citizens and top brass from all English Speaking Nationalities.

 

FURTHER CONVERSATIONS WITH THE TOP BRASS

·                  In conversation with Ditca Froim, Head of Public Diplomacy Israel.

·                  In conversation with the Ambassador of Belgium to Asia and Africa Mr. Marc Melen, for a Congress on water from November 7th -9th November 6th-2008.

1.                Meeting with his Excellency former President Shri Avul Pakir Jalauddin Azad at the Sasakawa foundation. Meeting in India Habitat Centre 2007.

2.                Interacted with the Ambassador of Qatar in December 2008 at the Indo Arab forum.

3.                October 2008: Attended Press Conference on the introduction of the Schengen Visa.

 

ART AND CULTURAL JOURNALISM: 2009-2011 Indian Art Summit August- Germany’s Beck and Eggling, Christian Horp Italy, Austria. Mrs. Arpana Caur. American Gallerie at Christy’s, spoke to various museums and Curators.

 

ELECTRONIC MEDIA DOCUMENTARY FILMS PROJECT Made a thirty minute student documentary film extensively on the Delhi ridge in Western, Northern and Southern parts of Delhi, projecting the ecological imbalance at Naraina- Dasghara road on Sony PD 500-CCC- Camera. Spoke with Mr. Nitin Sethi Environment expert of the Centre of Science and Environment-(CSE).

The film had a blend of stark reality, the present situations, and of the good work done. Included self-script writing, narration, recee, self-propelled interaction with 9 no. of bytes of makeshift dwellers/. With Camera work. Achievement – Number 1 Rank.

 

EDUCATION:

POST GRADUATION:

·                  Masters In philosophy English Literature – Concentration Indian literature Madurai Kamaraj University          Research: Rabindranath Tagore Humanism: Marriage and Motherhood in Rabindranath Tagore. Successfully  completed Viva Voice exam on the September the 12th 2011:

·                  Masters in English literature

·                  Mass Communication: Post Graduate Diploma Television Journalism from the Institute of Media studies and Information Technology.

 

GRADUATION:

·                  Bachelors in English literature from Delhi University.

·                  Achievement Scored 1st rank in second year Eng. (honors) at Bharati College.

·                  Secretary of Red Stockings Society-Won awards for Singing and paper reading.

·                   Had the privilege of studying at Hindu college in third yr.

·                  Studied French at St. Stephens College in association with Alliance Francaise third year.

·                  Coordinator of Commonwealth Society of India.

·                  Holy Child Auxilium School 10th Std, 12th Std  Vasant Vihar ,New Delhi’s oldest convents.

Won General Proficiency awards during scholastic years. Throughout a rank holder.

 

PERFORMING ARTS: THEATRE

·                  Learnt voice projection, community building, dialogue delivery skills in a workshop conducted by Delhi’s critically acclaimed theatre personality: Mr. Arvind Gaur from Asmita.

·                  “Warren Hastings Ka Sand” theatrical production.

·                  “Idgah” drama performed at Aiwan Ghalib auditorium Bahadur Shah Zafar Marg, 2nd August 2015.

·                  CLASSICAL DANCE: Learnt Odissi under Shri Harikrishan Behera. The founder in Delhi. At Sri Ram Bhartiya Kala Kendra.

COMMUNITY SERVICE. Taught at Holy Child Auxilium’s initiative for Underprivileged children. Delhi’s most respected convents. Anganwadi in RK Puram Sector 12, 2007-2008.

 

Teaching the students at theatre assimilations, started with Harry Potter and Deathly Hallows J.K. Rowling 2015.

Pierot’s Troupe’s: Life and Times of Ghalib, Putul Yatra September 2015 Sangeet Natak Akademi, Swararpana,

Classical dances of India Old Fort, Delhi International Arts Festival 2015,Tom Alters’ Yadi-31st October 2015.

 

2007:  Relationship Manager with Live on Campus involving constructive interaction with the common person, NGO’s, women’s groups. Developed Relations.

 

INTERESTS: Well travelled.

·               WE THE PEOPLE Been invited to New Delhi Television‘s (NDTV 24 * 7) Padmashree Barkha Dutt’s show: Imagining India with Mr. Nandan Nilekani.2. And challenges in the fashion Industry. Posed questions.

·                  Conversationalist at the Indonesian embassy with impetus on the historical importance and Rejuvenation of ties between India and Indonesia.

·           Literary aspect is finely nurtured: I write extensive genres Non fiction, Memoirs.From Poetry to books:

·          A Childhood poem of the Moon and the Child.

·          Influenced Global opinion through exchanges with the High Commissioners of The Commonwealth Nations Australia,     New Zealand.

·                  Raised awareness and substantial funds for the N.G.O ‘WE FOR YAMUNA’ now Swecha.

 

Would enjoy the prospect of working in an environ. Where one is able to do justice to the work set in compliance with a strong value system. I believe the ability to find intrinsic meaning in our work, would help us grow and focus on our unique attributes. For the good of Mankind and human communities.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Nidhi *****

NIDHI PATIL

Mobile: +919930051158                      E-Mail: patilnidhi1@gmail.com

~ Digital Marketing & Content Writing Professional with strong Business Development focus  ~

15 years’ of qualitative experience in Sales & Business Development primarily in Health & wellness and Telecom Industry. Handled Digital Marketing Initiatives at Regional Level.

______________________________________An Overview_______________________________________

Ä Planning Monthly event calendar for Inhouse and Outhouse activities to promote the Brand.

Ä Planning & Implementing Digital Marketing initiatives.

Ä Excellence in diverse verticals of Customer Relationship Management and Marketing such as customer experience/value management, loyalty programs, brand management, direct marketing, visual merchandising, corporate communication and events & promotions.

_____________________________________Business Skills_________________________________________

¨        Creating content for promotion on local Insta and FaceBook Pages. Driving NPS, Customer Testimonials at Store level. Tying up with Local Influencers to experience services and write reviews.

¨        Writing content for SEO & SMM.

¨        Mapping client’s requirements & providing best products to suit their requirements backed up by prompt after sales service; generating business from existing accounts and achieving profitability & sales growth.

¨        Ensuring successful accomplishment of set business targets in the face of growing competition; bringing out USPs of all products and services to achieve higher sales realization value.

 

_____________________________________Career Record_________________________________________

 

September’19  Worked as Business Development Manager at Lavna Lifestyle Solutions

Lavna Lifestyle is Franchise partner to Rich Feel Hair Care & Dr. Jamuna Pai’s Skin Lab

Significant Contributions

 

¨      Handling strategic tie ups with Clubs, Salons, Hotels, etc. for cross branding and promotions.

¨      Handling Online PR Initiatives.

¨      Handling Influencer Marketing

¨      Tying up with Influencers for writing experience based reviews of our services.

¨      Running online campaigns on Facebook to generate leads & drive foot falls.

 

October’18 Worked as Sales Head at VLCC Healthcare Ltd.

Significant Contributions

 

¨      Handling strategic tie ups with Clubs, Salons, Hotels, etc. for cross branding and promotions.

¨      Handling Online PR Initiatives.

¨      Tying up with Influencers for writing experience based reviews of our services.

¨      Running online campaigns on Facebook to generate leads & drive foot falls.

¨      Creating video content for Insta and FaceBook Pages.

 

August’13 till September’18 worked with ETL Learning as an Educational Consultant

Significant Contributions

 

¨      Tying up with Pre-Schools and Schools for lead generation. Worked with pre schools like Podar International, Kidzee, Bal Vatika, Serra International etc

¨      Doing workshops for parents focusing on importance of early childhood learning. Did workshops in corporate like Vodafone – Mumbai and Poone.

¨      Participated in Exhibitions and road shows in Mumbai.

¨      Making Presentation to Interested parents and closing sales.

¨      After sales service given to parents on How to use the product, doing Kids camp for kids to demonstrate to parents how they could make the most of the product.

 

 

Jul’11 –Jun’13 working with Aircel Limited, Mumbai as Asst. Manager

Significant Contributions

¨        Headed alternate channel for Aircel.

¨        Explored various opportunities for business generation through stretigic alliances with Malls, Colleges, Hospitals, Corporates etc

¨        Established strategic alliance with diverse verticals like colleges, hospitals, corporate to organise road shows to show case and promote business.

¨        Tied up with Nair Hospital, Poddar college, Thakur college, National college, Chetna college etc.

Aug’08 – May’09 worked with Reliance Communications Ltd., Hyderabad as Area Sales Manager – Enterprise Broad Band Sales SME Business – AP Circle

Significant Contributions

¨        Steered complete sales of Enterprise Broadband, MPLS, VPN, PRI Connections and Audio & Video Conferencing,

¨        Increased the RCom share of wallet by analysing the communication infrastructure of the organisation.

¨        Successfully attained sales targets through market penetration and acquisition of new accounts.

¨        Ensured prompt delivery of services to the customers; explored opportunities for optimisation of revenue in the existing accounts.

Nov’04 – May’07 worked with Hutchison Essar (Now Vodafone Essar), Jaipur as Executive – Rajasthan Circle

Significant Contributions across Assignments

May’05 – May’07                   Hutch Shop Operations

¨        Demonstrated excellence in managing the entire gamut of Store Operations, for entire Rajasthan, right from launch of store to managing deliveries, including inauguration and creating awareness in the local market.

¨        Devised & implemented plans to increase foot falls in the shop.

¨        Promoted sales through various strategic measures such as:

·          Designing and implementing Rewards & Recognition for Shops.

·          Holding one to one interaction with the Shop Supervisors and pushing them to achieve their targets.

·          Designing & implementing customer friendly processes; ensuring implementation of standard processes across all shops.

¨        Instrumental in recruiting and training Shop Executives & Shop Supervisors.

¨        Successfully maintained inventory of all items (uniform, handsets, promotional gift items, fliers, etc.) at Hutch Shops; prepared & maintained Shop MIS.

Nov’04 – Apr’05                                    Hutch Shop Supervisor

¨        Successfully enhanced business by driving Shop Retail Sales.

¨        Played a key role in briefing and debriefing Shop Executives; motivated them to meet customer service standards.

¨        Prepared and maintained Shop MIS.

¨        Handled complete maintenance of Shop Inventory of Handsets, POS and Fliers.

 

Aug’99 – Oct’04 worked with Pagepoint Services India Ltd., Mumbai

Team Leader July’01 – Oct’04

¨                    Successfully handled a team of 5 Key account Executives.

¨                    Training, motivating, and driving the team to optimize their accounts and generate revenues.

¨                    Handling customer related concerns.

¨                    Coordinating with various departments to resolve customer queries.

Key Account Executive Aug’99-June 01

Significant Contributions

¨        Successfully identified large corporate, using competition Paging Services, and generated sales from them by providing them with competitive offers to swap and bringing them into the company’s system.

¨        Steered the sales of Telemarketing Services to leading Corporate such as Allied Digital, Berger Paints, HDFC and Avery India Limited.

¨        Developed strong relationships with key accounts, addressed their concerns and informed them about new products & schemes.

 

_________________________________________Scholastics_________________________________________

 

¨        PG Certification in Digital Marketing & Communicaions MICA – Pursuing

¨        MBA (Marketing) from Bhavnagar University in 1999 with 60%

¨        B.Sc. (Home Science) from MS University in 1996, Grade B

 

_____________________________________Personal Dossier_________________________________________

Date of Birth                                                        :               24th May 1976

Current Address:               A- 504 Bhadralok Towers, Near Tube Company, OP Road, Vadodara – 390015

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asmita *****

Good day Sir/Ma’am ,

 

I am Asmita Kadam , presently working with SOTC as Deputy Manager in Operations .

The Steeping stone for me to enter in operations has been IATA foundation course.

 

The operations has upgraded my soft skills by giving me an exposure in customer/supplier’s interaction platform.

I have built on my negotiation skills under the umbrella of SOTC , adhering to being brand conscious .

The tourism operations I have been handling for more than 15 years and I would be glad to be part of your esteemed organisation .

 

My curiosity to learn things , taking initiative in projects and contributing dedicatedly makes me a unique personality to be an asset to an organisation.

 

Awaiting to hear from you .

 

Thanks and Regards

Asmita Kadam

+91 9819126557

 

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Sahil * ****

Summary
I can be best described as perseverant, action oriented and extremely hard-working with a flair for leadership. I am experienced in organizing marketing campaigns, handling brand promotional activities and event management. With an unwavering attitude to learn, I am eagerly seeking an environment where my knowledge and experience can be shared and enriched and I can prove myself as an asset to the organization.

Experience
Sales Operation Intern in ITC                                                              April 13th – June 23rd (2019)
·        Handled the Sales & Operations of B-Natural Juices of ITC in Big Bazar stores of Rohini and Inderlok,

·        Improved the saliency of B-Natural Juices in the current market scenario.

·        Boosted the sales volume of B-Natural Juices by 87.5% with the help of innovative store activity and extra visibility in the allotted stores.

·        Understood the operations related to the procurement of the product from the distributor.

·        Improved relations with the Store Manager and Floor Manager to help the company generate Manual Purchase Orders.

Operations Intern in Schneider Electric                                                June 1st – June 13th (2015)
·        Worked as a Warehouse Operations and Floor Operations Intern.

·        Functional understanding of warehousing and inventory management.

·        Gained insight on the processes involved in the production of various products like Miniature Circuit Breaker (MCB), Switch Boards etc.

In-Plant Trainee in Bharat Electronics                                                  June 2nd – June 28th (2014)
·        Went through an “In-Plant Training” in the departments of Inspection & Training, Quality Management & Assurance and R&D Department of the organization.

Skills and Competencies
·        Proficient in Microsoft Excel, PowerPoint & Word.

·        High technical knowledge of tuning complicated SQL queries.

·        Thorough in database administration PostgreSQL.

·        Good Communication skills and public speaking.

Certifications
·        Lean Six Sigma Green Belt by KPMG

·        The Complete SQL Boot camp 2020 (PostgreSQL)

 

 

Education
PGDM from Apeejay School of Management, New Delhi                                                        2020
·        Major: Marketing & Operations

·        Volunteering: Synergy Cultural Fest (Core Member)

o   Coordinated and organized the cultural fest “Synergy” of Apeejay School of Management.

o   Managed various fields of work such as Public Relations (PR), Sponsorship and Out-Reach.

o   Organized Apeejay School of Management’s first ever Pro-Show by calling in “Coke-Studio”.

Bachelor of Technology from Manipal Institute of Technology, Manipal                                       2016
·        Major: Instrumentation & Control Engineering.

·        Volunteering: Blitzkrieg Dance Crew MIT, Manipal.

o   Worked as a President from EY 2013-2016.

o   Managed a crew of 50 members and Won various Regional, National and International dance competitions.

o   Represented India in Hip-Hop International in Las Vegas.

·        Volunteering: REVELS Cultural Fest MIT, Manipal (Core Member)

o   Coordinated and organized the 4-day cultural fest “Revels” of Manipal Institurte of Technology, Manipal.

o   Managed safety and security during Revels and escorted various Pro-Show artists, like Farhan Akhtar, Nucleya, Papon, The Local Train etc.

Accomplishments
·        Represented India in Hip-Hop International in Las Vegas.

·        Campus Marketing Ambassador for brands like Redbull, Nike etc.

·        Achieved certification in Lean Six Sigma Green Belt hosted by KPMG.

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Kondagala **** ********** ***

Employment
Associate CRM OperationsEdit
GVC Holdings
Sep 2019 to Present (9 months)
Available to join in 1 Months
• Work with Trafficking and providing support to the clienteles using the Google Campaign Manager for serving Ads and reporting data from various ad serving channels. • Help the clienteles in running, setting up ad campaigns and providing complete support in case of any issues encountered in the process. • Work closely and mentor/ coach the new joiners. • Work with and provide support to the clienteles using the Customer Management support tool for any kind of commission issues, payment issues, statistics issues, tracker issues etc. that come across through our Affiliate program. • Help clienteles with data of providing new tracker ID’s by creating them in our Affiliate system. • Work with and provide support to the affiliates at the time of Migration and acquisitions with our big brands Bwin, Ladbrokes, Party Poker, Coral, Party Casino and Sporting bet and many more. • Help with B2B marketing and interact with the affiliates and help them resolve their queries. • Test the games which are going live on the UK site. • Working on the clients CRM requirements. • Designing CRM for monthly and weekly promotions. • Created Quality reports and derived actionable insights for strategic Planning and Management • Reporting. • Analysis of the players performance on daily basis to design the promotion and trace the players activities. • Working closely with BI team for the data requirement for the CRM activities. • Enhancing Customer Experience. • Create PAT and target to our own accounts and test the games by playing. • Test games in all the devices iPhone/Android/Desktop/Tablet & Laptop. • Credit payout manually in bulk who are skipped due to technical issue. • Uploading the promotions on the live sites and maintaining of brands and compliance across sites. • Creating Bonus Codes and Offer/Issue to the customer based on the winnings. • Credit manually to Non-VIP and VIP users at the end of the game/promotion. • Test most of the games by wagering and deposit some amount into our accounts. • Player communication daily/ Escalating issues to the technical team. • Testing of links and promotional offers. • Handling all the other operational activities. • Single POC for clients / support tools access customer support team for the players escalations on promotions. • Working with technical team for updating the sites as and when required. • Brief the designing team to create first class customer emails that achieve business objectives. • Performing AB testing help us choose the better campaigns and increase the revenue growth 30% overall.
Top 5 Key Skills:Gaming Platform,Game testing,CRM,Client Reporting,Backend Operations
Senior AssociateEdit
Accenture
Dec 2017 to Aug 2019 (1 year 8 months)
• Work with and provide support to the clienteles using the Google Campaign Manager for serving Ads and reporting data from various ad serving channels. • Help clienteles with data analysis and comparisons between various Google and third-party platforms. • Help the clienteles in running, setting up ad campaigns and providing complete support in case of any issues encountered in the process. • Acted as HOP (House Of Pearl) and trained few reviewers. • To Monitor the queue for incoming request, review the component and tracking the category. • Proactively improved the team’s quality by identifying errors and Implemented mitigation plans accordingly. • Collate data of high-risk components and coordinate with the quality team to understand better about the process. • Also handling a special process called GS components, where we need extra focus. • Worked closely by testing the tool and suggested several improvements which helped team to improve • productivity by 2x. • Mentored my team on the challenges they faced in their workflows. Ensured smooth implementation of client updates.
Process AssociateEdit
Cognizant Technologies Solutions
Mar 2016 to Aug 2017 (1 year 5 months)
• Setup and adjust ad campaigns such as Display, Video &TrueView in DBM as per client requirement • Traffic ads by uploading creative assets in DBM tool. • Create pixels for remarketing and conversion tracking. • Implement ad safe pixels such as Double Verify to creatives. • Quality auditor for Google ads, validating data. • Adjusting the targeting of the campaigns such as inventory, brand safety, audiences (recency), geography etc.. • Adjusting the budgets or other settings of the campaigns in accordance with the instructions from the client. • Provide 100% quality while meeting guidelines and estimated turnaround time. • Trafficking Trueview line items, Adgroups & Ads for YouTube inventory as per the request. • To Monitor the cases queue for incoming request, validating the details, tracking the category. • Experience in using Report Builder tools.

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Ravneet

Ravneet Ahluwalia
‘DEINHAAR’, Bungalow no. 3, Nr.Happy Homes Colony, B/H Ashoka Towers, Ashoka Marg,
Nashik – 422011,
Maharashtra
ravnit.walia@gmail.com
+919503344333

Work Experience
Business Development Manager(Tecsys Solutions Pvt. Ltd., Nashik, MH ) 1st Aug 2019 to Present
1. Heading the Sales & Marketing Division of the company.
2. Cross checking the content with the help of Content & Design departments
3. Allocation and supervision of tasks among the team members including graphic design,
development, sales and digital marketing teams.
4. Client communications for proactive business generation and customer feedback
5. Teaming up with Marketing team for lead generation, offline and online marketing campaigns,
SEO and content analysis.
6. Plan and implement business development strategies for the various brands of the company.
7. Handle social media presence for the company and being in touch with major clients.
Asst. Manager in BUSINESS DEVELOPMENT (HostechSupport, Nashik, MH ) Feb 2017 to July 2019
1. Plan and formulate business generation ideas along with the Business Development Team
2. Work with the team of BDEs for generation and conversion of leads into clients.
3. Monitor SEO, Content and Design aspects of the online presence for the company.
4. Contribute in creating social media ads and promos for the company.
5. Monitor and track performance of the BD Team.
Client Relations Manager (HostechSupport, Nashik,MH) May 2009 to Jan 2017
Being the bridge between the clients(Indian as well as Overseas)and HostechSupport team.
1. Act as single point of contact for clients.
2. Taking Project meetings, whenever required, to communicate any changes or project procedures.
3. Coordinating with the Sales/Marketing team to help them in their Social media marketing.
Content Writer (HostechSupport, Nashik, MH) Feb 2007 to Aug 2008
1. Researching about the Project, for which the contents are to bedone.
2. Finalizing drafts and proof reading final online content. Having discussion over the topic with the
client and the designing team to match the requirements.
3. Volunteered as the “Advertisement Visualizer and Copywriter” for the Offline and
Online advertisements of the company.
Student Counselor & Relationship Manager (NIIT Limited, Nashik, MH) Dec 2005 to Jan 2007
1. Interacting with the Student inquiries and introducing the suitable courses as per their preferences.
2. Suggest suitable solutions to them, may it be regarding the books issued, practice time and likewise.
3. Issuing them certificates and maintaining records for all such procedures.

Trainee Copywriter (Srijan Advertising, Indore, M.P.)
April 2005 to September 2005
1. Assisting the Senior copywriter in the Offline advertising tasks, may it be in Hindi or English
languages.
2. Sharing ideas with the Design team to give a better product.
Education (DAVV, Indore)
Bachelor of Commerce during 1999-2000 to 2000-02.
SICA S. Secondary School year 1987 to 1999 – Indore, M.P
Certifications/Licenses
Diploma in Graphic Designing (Edit Systems Pvt. Ltd)
Vector Based Animation and Audio Editing- Was awarded second for excelling in the field of Print and
Advertising. Also stood first for excelling in the field of Multimedia and Print designing in 2002.
Digital Marketing Course
Successfully completed the Digital Marketing Course in 2018 in Nashik.
Soft Skills Training
Successfully completed the Soft Skills Training in 2018 in Nashik.
Extra-curricular activities / Awards
‘Paul Harris Fellow’ from THE ROTARY FOUNDATION OF ROTARY INTERNATIONAL 2014
Awarded as a ‘Paul Harris Fellow’ from THE ROTARY FOUNDATION OF ROTARY INTERNATIONAL for being
an active Rotarian of Rotary Club of Nasik (West) in 2014-15 and contributing voluntarily in the social
projects.
Successfully Completed Music fundamentals in Vocal section with Distinction from Maharashtra Self-
Employment Training Board at Vibrations Music Academy, Nashik in 2014.

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Neha ******

CAREER OBJECTIVE

To grow with the company where I can effectively contribute my software skills as professional.

PERSONAL SKILLS

  • Confident
  • Analytical
  • Excellent presentation skills
  • Good writing skills

IT SKILLS

Programming Languages : Java, C, C++, C#, .NET, JSP Operating Systems : Windows XP/7 , Linux Web designing Languages : HTML, CSS, JavaScript
Database : MS-ACCESS, MYSQL

WORK EXPEIENCE

SEO EXECUTIVE

BPP INFOTECH, March 2019 – Present

  • Managing Search Engine Optimization for client website.
  • Used SEO techniques to drive targeted traffic to client’s site.
  • Maintaining all Social Media platforms including: Facebook, LinkedIn, Tumblr, Twitter, Pinterest, Instagram and more.
  • Keep up to date with current search engine technologies, tools and SEO methods by readings blogs and white papers.

SOCIAL MEDIA MANAGER

BPP INFOTECH, Dec 2016 – Feb 2019

  • Maintained strong social media and brand presence across Twitter, Facebook, Linkedin, Instagram, Pinterest and other platforms.
  • Employed social media strategies to promote company’s products and services.
  • Conceptualized, imitated and implemented company’s social media strategy.
  • Delivered social media monitoring and effectiveness reports for senior management.
  • Utilize social media analytics tools to track consumer engagement and draw conclusions about user data.

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Balasubramaniyan

♦    Having 6 years of experience as senior Informatica developer in Data warehousing and Business Intelligence in analysis, design, development, testing and implementation of the reporting and ETL components.

♦    Having 1.8 years of experience as Business Analyst role for Functional requirement document writing, helping to resolve the Development and production issues in BNYMELLON.

♦    Working with UAT testing, Business approval and sign off for the project.

♦    Strong proficiency in the full life cycle of Business solution development with outstanding capabilities in analysis, problem definition and requirements gathering.

♦    Hands on experience in ETL tools Informatica 10, 9.1 and 9.6 having more experience in developing the complicated mappings (Designer, Workflow Manager and Workflow Monitor) and Informatica support activities.

♦    Worked in DB2 using QMF

♦    Having experience in Teradata Data warehouse using SQL assistant.

♦    Experience in handling oracle data using SQL and PLSQL (Stored Procedures, Functions, Packages, Database triggers).

♦    IBM Cognos 10 BI author certified in 2013.

♦    Experienced in development and design of reports using Power BI and IBM Cognos Business Intelligence components like Report Studio, Query Studio and Analysis Studio.

♦    Complete implementation of the SDLC life cycle in the projects.

♦    Proficient in full life cycle design and development of Business Objects reporting Applications.

♦    Interacted with Customers for requirement gathering, effective analysis and also to provide end-user training.

♦    Strong experience in client interaction and understanding business application, business data flow and data relations from them.

♦    Flexible and versatile to adapt to any new environment with a strong desire to keep pace with latest technologies.

♦    Excellent problem solving, communication, analytical, interpersonal skills and ability to perform independently or as part of a team.

♦    Excellent experience in problem solving and supporting application.

♦    The ability to work independently and as part of a team with the ability to manage time and resources to meet assigned deadlines.

Work Experience
    Working as Business analyst and Senior Informatica developer in BNYMELLON international operations India pvt ltd, in Chennai from September, 2017 to till now.

    Worked as Technical lead and senior Informatica developer in IGATE (CAPGEMINI) in Chennai from April,2012 to September,2016

 

Educational BACKGROUND
M.S (software engineering) in Birla institute of Technology, Pilani in duration of 2012 to 2014
B.E (Computer Science & engineering) in Jeppiaar Engineering College, Chennai in duration of 2007- 2011
 

TECHNICAL SKILLS
Environment
Data warehouse and Business Intelligence
Language
Python
Tools
Informatica 10,9.x, SQL/plsql developer, SQL assistant
server
Unix and windows
Database & Data warehouse
DB2, Oracle, Teradata
Reporting tool
IBM Cognos BI,AWS insight, Tableau
Certifications done: IBM Certified Cognos BI author.

Project DETAILS
The BNYMELLON is world largest custodian bank and provide single point solution for all the bank needs and providing services like asset managements, credit services, security management and etc.

 

Project Names   – Wilshire, William Blair, Thomson Reuters, JP Morgan, Standard and Poor, BMO, FTSE TMX

Duration            – September 2017 to till now

Role                    – Business analyst and senior Informatica developer

Project details – Load the index data from the vendor and send to the customer using Informatica

Project activity- working with Requirement gathering with business clients, Creating FRD, getting FRD Approval, working File transmission team, Developing Informatica mapping, Vendor set up and file automation set up, System testing, UAT testing and business sign off for the project and production support.

Tools and Tech used – Informatica, DB2 and Windows server

Project DETAILS
Client Description:

 

The General Electric Company is a multinational American technology and services conglomerate incorporated in the State of New York. In terms of market capitalization as of September 30, 2008, GE is the world’s third largest company and also second in the BrandZ ranking.

Project Name   – CSA DATA Shop, WAWF-data load,ICAM2ODS

Duration            – January 2014 – September 2016

Role                    – Technical Lead

Project details – Load the shop visit data to Bigdata from Oracle using ETL

Project activity- Creating informatica mapping, data warehouse development and Big data analysis.

Tools and Tech used – Informatica, Oracle ,Teradata, Unix and spot fire

Project Name   – FDM-Fleet Data Management, FDM Reports

Duration            – August 2012 – December 2013

Role                    – Senior software engineer

Project details – Maintaining the Fleet and Engine data details

Project activity- Load the flat file and Oracle data to Data warehouse using Informatica and shipment data analysis.

Tools used       – PLSQL, Informatica, cognos, Oracle, Teradata and UNIX

Technical Lead Responsibilities

♦    working with Requirement gathering with business clients, Creating FRD, getting FRD Approval

♦    Working File transmission team, Vendor set up and files automation set up.

♦    System testing, UAT testing and business sign off for the project and production support.

♦    Provide technical solution to developers before preceding the construction

♦    Having the all the process related artifacts updated in Configuration Management system

♦    Guiding all the module owners during complex development tasks and increasing the value add counts with proper client approvals

♦    Prepare daily status report and update the project team and onsite Business team

♦    Gather requirements for upcoming projects and provide estimates

♦    Involved in understanding the Requirement from the project Business Analyst

♦    Prepared the High-level and Low-level  design documents

♦    Worked with customer for the Testing and Production move.

♦    Co coordinating with customer for the Product support activity.

♦    Leading and tracking the team activity about the project and status update with customer.

♦    Maintaining and following Project tracking and Project estimation, task and metric creations.

♦    Attending training and helping the team with technical and non-technical activities in Project.

 

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Neha ****** ******* ******

Objective:
To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used
Education:

Post Graduation –
MBA (Hospital Management)
Pondicherry University

Graduation –
Bachelor of Physiotherapy (BPT),
Guru Gobind Singh Indraprastha University (GGSIPU)

High School –
MCLSBM
X- CBSE, XII – Medical, CBSE

Key Skills
• Experience of over 8+ years in Healthcare Organizations
• Proficient Marketing & Communication Skills
• Proficient Medical Content Writing Skills
• International Marketing Skills – Query Handling, International Patient Care Services
• Good Presentation Skills
• Proficiency in MS-Office (MS-Word / Excel / PowerPoint)

Work Experience

1. Organization – Crecer Healthcare LLP (Marketing division-Saroj Super Speciality Hospital)
(November 2014 – till date)
Role – Assistant Manager – International Marketing
Responsibilities Assigned
(a) Marketing and Branding
• Content Development & Marketing
o Creating departmental brochures, patient information literature and technology brochures
o Creating website content for various specialities offered by the hospital
o Digital/Online Promotion of various specialities including article and blog writing
o Promotion of Doctors through doctor profiles, case studies and patient testimonials
o Writing Event speeches and quotes
• Branding
o Stationary development including Collateral & publicity material like health cards, banners, posters, standee, leaflets, invite cards, conference kits) for National & International CMEs, Symposiums & Conferences
o International branding for the hospital
• Digital Marketing
o Project lead for Digital Marketing Strategy being deployed by the hospital through an outsourced agency.
o Handling promotional campaigns on Social Media platforms, SEO management and Adwords.
o Keeping a track of the agency’s ongoing activities and giving them the required feedback obtained by our team.
(b) International Patient Services
o Handling international queries and guiding foreign patients with the appropriate treatment
o Assisting foreign patients with VISA assistance, travel planning and their accommodation in India
o Arranging treatment and follow up of patients with their physicians
o Coordinating with various stakeholders involved in healthcare services for International patients
o Collecting testimonials and treatment feedback from foreign patients
(c) Liaising
o Liaison with healthcare facilitators and medical tourism companies across India for international business
o Liaison with local travel agents, hotels, visa office and other stakeholders involved in International Patient services
(d) Stationary Management
o Hospital forms and stationary management
o Vendor management and approval taking from Medical Director and Administration Head

2. Organization – IndiCure Health Tours Private Limited
(March 2010 – November 2014)
Role – Senior Executive – International Patient Services
Responsibilities Assigned
• Assist foreign patients looking for medical treatment in India
• Liaising with the hospitals, doctors and various stake holders associated with health care services
• Follow up for medical reports and coordinate with hospitals for preparing medical cost estimates
• Answer email, telephonic queries and follow up persistently
• Preparing records of foreign patients having availed treatment in India
• Developing content for the promotion of company’s websites
• Writing articles, blogs and disseminating information pertaining to the health care services offered by the company
• Providing patient-feedbacks, testimonials and updating them on the website
• Promoting health care services offered by the company through various social media channels

3. Organization – Sehgal Physiotherapy Clinic
(June 2009 – February 2010)
Role – Consultant Physiotherapist
Responsibilities Assigned

• Treated various Orthopedic, Musculo-skeletal and Neurological cases including Spondylosis, Spondylolisthesis, Osteo-arthritis, Rheumatoid-arthritis, Stroke, among others
• HOME- VISITS – Treated various Neurological and Orthopedic cases by providing home-sittings for cases such as Diabetic Neuropathy, Stroke, and Cerebral Palsy

4. Organization – Deen Dayal Upadhyay Hospital
(October 2008-March 2009)
Role – Intern
Responsibilities Assigned

• Rotatory clinical postings in different departments: Orthopaedics, Intensive Care unit, General surgery, Burn/Plastic Surgery, General Medicine , Intensive cardiac care unit , Paediatrics, Gynaecology
• Treated patients in wards including post-operative neurological cases, orthopaedic cases in acute and sub-acute condition under supervision of senior medical staff
• Attended postings at the college out-patient clinic and hospitals

Personal
• Participated in various extra-curricular activities: Music competitions, Extempore & Debates
• Have won several prizes in music competitions
• Won 2nd prize in Poem recitation at Delhi University festival
• Multi-lingual-English, Hindi, Punjabi
• Hobbies include: Reading, Listening to music, Singing, dancing

I hereby certify that the information provided above is true to the best of my knowledge.
Dr. Neha Malhotra (PT)

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Shanker ******** ********** ************

 

PROFICIENCY FORTE – For resume call 9910612773

Senior management customer operations professional with 19 years of experience in senior leadership roles across diverse organizations. Strong and proven track record of delivering profitable growth in highly competitive markets, developing and implementing strategies for new services. Exploring challenging managerial assignments with a professionally managed organization

Expertise In
________________________________________

Customer Service Delivery

P&L Accountability / Management

Resource Planning & Management

Team / People Leadership

Business Development

Channel Management

Services Sales Planning / Enablement

Business Innovation & Agility

Continuous Service Improvement

Innovation & Capability Growth

Process Simplification & Re-Designing

Cost Reduction Strategies

Performance Management

Productivity Optimization

Collaboration & coordination

Retail Operations

Leadership Strengths & Highlights
________________________________________

 Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning.

 Excellent track record in envisioning & leading revenue and growth initiatives grounded solidly on business and economic value; successfully designed & implemented technical solutions, delivering a strong ROI.
.
 Strong background in implementing strategic initiatives, developing market penetration techniques, competition/ market analysis; evaluating market response/ requirements to be communicated to various teams for accomplishment of business goals.

 Adept at setting up an effective distribution & channel network for enhancing market penetration across the target market segment. Guide distribution teams in effectively closing identified business deals with potential revenue impact.

 Proficient in various operational aspects of telecom post paid operations as well as service quality parameters aimed at enhancing client satisfaction

 Proven expertise in seamlessly collaborating with ‘C’ level executives, senior management, stakeholders, business partners, customers and team members to deliver responsive and quality strategic, operational and business outcomes.
.
 Proactive decision maker, having practical management style and excellent skills in management of people capability including performance management, succession planning and recruitment; adept at leading large teams to maximize productivity.

Professional Experience
________________________________________

Binary Teletech, Bangalore Aug 2013 onwards
DGM – Customer Service Delivery

Key Profile:
• Conceptualizing customer services strategies based on extensive analysis of service operations and market dynamics, monitor Operations of after sales customer Support Structure and its performance.
• Monitoring overall functioning of processes ensuring compliance to the agreed SLA levels.
• Assessing customer feedback, evaluating the improvement areas & providing critical inputs; advocating process compliance via regular review meetings.
• Evaluation of customer engagement quality and service delivery parameters.
• Accountable for first time resolution at front end and backend through driving improvement towards quality parameters and C-Sat scores.
• Instrumental in evaluation and analysis of customer service ratings and draw an action plan to improve satisfaction scores.
• Focus on identification and incorporation of new products in the market to enhance the product portfolio as well as maximizing brand awareness through designing of monthly and seasonal leaflets.
• Manage a customer service team that encompasses logistics support, auditing duties, data analysis, and customer complaints.
• Collaborate with various support teams for frequent training and development of customer interfacing Staff.
• Setting a clear directive and deploying strategies focused towards high customer service standards.
• Accurate reporting of customer service standards through MIS reports and audits.
• Incorporation of best industry practices to ensure sustained growth and service Standards.
• Collaborate with internal & external teams in effectively implementing channel marketing programs, set up loyalty programs for trade & channel partners.
• Capability to work with large teams of senior level professionals and directly reporting team and ability to communicate at multiple levels with both customers and colleagues.
• Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Enterprise Impact:
• Consistently Increased customer Service and Quality Scores by 12%.
• Rated high for accomplishing 18% enhancement in Overall Department Operational Efficiency.

Idea Cellular, Bangalore May 2005 –Jul 2013
Manager – Service Delivery ~ Feb 2009 – Jul 2013

Key Profile:
• Collaborated with various support teams in roll out of “My Idea” and “Idea Point” service centers across the circle leading to opening 147 service centers across the circle in a span of 1 year.
• Defined service standards, policies in compliance to KPIs. Organized training sessions for field engineers and area managers for maintaining seamless operations.
• Resolved technical updates /issues in coordination with customer service & factory (Quality/R&D).
• Focused on planning, development, implementing & controlling in compliance to revenue and cost parameters.
• Assisted in the service operations team for providing proactive solutions & enhancing operational efficiencies.
• Conducted operational audits for ensuring compliance to Total Quality Management parameters for maintaining positive customer satisfaction index.
• Planning & execution of customer life cycle management therapies, to arrest churn levels of customers. Providing quality customer support by ensuring first contact resolution to them.
• Strategizing and managing churn control activities, both proactive and reactive. Day to Day monitoring of involuntary and voluntary churn control activities.
• Managed roll out of 3G products & services across various service centers; rolled out MNP across service centers in Karnataka.
• Interacted with Zonal Regional Managers for effectively resolving business as well as operational issues
• Built/maintained productive business relationship with existing clients and prospects for identification / development of internal and external commercial opportunities.
• Implemented initiatives like loyalty program, service camps and customer meets to enhance growth in walk in/conversion rates.
• Worked on standardization of systems through evaluation of department operational and corporate standards.
• Monitored/managed inventory management systems within the area with focus on slow moving and non moving products.

Enterprise Impact:
• Rated high for consistently maintaining partner profitability targets at over 95%.
• Significantly enhanced CSAT scores by implementing First Time Resolution in operations.
• Accomplished good rating by third party survey for customer experience at Service Centers.

Manager – Channel / Corporate Receivables and Fraud Management ~ Jan 2006 – Jan 2009

Key Profile:
• Evaluated & optimized credit limits to prevent exposure and fraud for enhancing organizational bottom lines.
• Focused in enhancing client satisfaction by implementing effective SLA based query resolution and consistently rendering qualitative service delivery.
• Guided team members in identifying & evaluating new and cost effective modes of payment and billing.
• Set up & managed robust Fraud Management system to minimize revenue leakage.

Enterprise Impact:
• Successfully implemented priority-based customer service module for effectively resolving issues of premium corporate customers.
• Assessed credit limits to acquaint on client billing and payment patterns.

Assistant Manager – Credit Control ~ May 2005 – Dec 2005

Key Profile:
• Managed implementation of Grid Based credit limit assignment as well as setting up Contact Point Verification for the state of Karnataka.
• Ensured smooth functioning of fraud management systems and pre-check alarms as well as seamless agency operations.
• Focused on enhancing credit limits for customers in IR location based on eligibility criteria.
• Collaborated with sales department for identifying delinquent customer groups and negative areas. Enhanced operational efficiency by automating the FMS system.
• Optimized resource utilization through decentralization of team responsibilities across areas of operation.

Enterprise Impact:
• Acknowledged for optimizing revenues through effective monitoring of Red Alert Customer Groups and IR locations.
• Successfully reduced suspension percentage through Bills Review and reduced Red Alert Cases by 30%.
• Enhanced first bill payments by 23% and corporate receivables by 14% through optimized usage of Fraud Management Systems.

Convergys India Services Ltd., Bangalore Feb 2004 – May 2005
Team Manager

Key Profile:
• Optimized resource utilization and streamlined processes to enhance operational efficiency / departmental profitability.
• Guided team members in effectively resolving critical cases with potential business impact based on pre-defined quality parameters.
• Assessed skill gaps of team members and organized skill enhancement sessions for improving individual skill sets.
• Implemented various internal controls and improvement initiatives based on operational or business requirements.
• Maintained updated records related to day to day business transactions and action taken reports.

Enterprise Impact:
• Exceeded call quality score consistently averaging > 90%.
• Implemented caller authentication procedure to ensure complete customer confidentiality.
• Reduced the abandoned statistics by 6.8%.

Previous Assignments
________________________________________

Officer – Credit Control &Risk Management | Tata Teleservices Ltd, Bangalore Mar 2003 – Feb 2004

Associate Executive | Radio Shack Canada, Toronto (Canada) May 2001 – Dec 2002

Business Consultant | Premier Systems, Toronto (Canada) Mar 2000 – Oct 2000

Technical Support & Billing | JT Mobiles Ltd., Bangalore Aug 1996 – Mar 2000

Academics
________________________________________

Education

• BA (Economics & Statistics), PSG College of Arts, Coimbatore in 1994.

Professional Enhancement
• Diploma course in Oracle 8i and Visual Basic 6.0.
• Diploma Course in Web Designing (well versed with Adobe Illustrator, Adobe Photoshop, HTML, Digital
Imaging and Macromedia Flash).

Personal Details
________________________________________

• Date of Birth :15th December 1972
• Languages known : English, Hindi, Tamil, Marathi, Kannada
• Nationality : Indian
• Passport Details : L6144538 valid till 2023

~ References Available Upon Request ~

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Samson ********

Samson Varghese
E-Mail: samy.varghese@yahoo.com  Mobile: 91-9765988572

Seeking opportunities for Senior level assignments in Team handling, Corporate sales, Zonal Operations, Marketing and communications with an organization of global repute

 

PROFESSIONAL PREFACE
Þ    Business oriented Management professional with more than  8 years of extensive experience in:

Key account management, Business Development, Regional Operations, Institutional/ Corporate Sales, Event management, Setting up operations, Merchant and Vendor Onboarding.

Þ    Successfully managed end to end business operations in Western India.

Þ    Possess credibility & personal integrity of a high degree.

Þ    Effective communicator & negotiator with strong analytical, problem solving & organizational abilities.

 

WORKPLACE ACHIEVEMENTS

Þ    Set up the entire Enterprise partnership team of OYO ROOMS in Pune

Þ    Onboarded and managed most of highest GMV client (Tech Mahindra/Quickheal/Emerson/Idea Cellular/ Indus Tower etc) at Oyo Rooms

Þ    Setup and managed the operations of Legal services startup Zippserv in Pune

Þ    Onboarded & managed the highest GMV client (John Deere) of U Residences/set up operations for 2nd property in Pune for U Residences

 

Employment Recital
Designation
City Manager
Organization
Zippserv.com (Ideaclicks Infolabs Pvt. Ltd)
Functional Area
Regional Sales, P&L, Setting up Operations, Sales forecasting, Bench-Marking, Strategic planning and implementation, Targeted Marketing and Branding, Compliance regulation.
Duration
April 2017 – Till Date
Job Description
Prospecting, identifying, verifying and onboarding lawyers for the city operations.
Introduced new products in-line with the customer expectation and market requirements, explored business alliances with various industry stakeholders along with vendor onboarding.
Rate negotiation with service providers to create benchmarking.
Worked on local marketing and branding initiative to increase brand presence including alliances with financial and institutions
Meeting regional/ zonal sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Designation
Manager – Enterprise Partnerships
Organization
OYO Rooms (Oravel Stays Pvt. Ltd)
Functional Area
Strategic planning and implementation, marketing, branding, event management, territory sales and operations, team handling, corporate sales, travel agent sales, key account management, client retention and acquisition, P&L
Duration
August 2015 – March 2017
Job Description
·         Prospecting, identifying clients, generating new business and generating additional business from existing customer.
·         Solicit business (corporate and travel agent) through telephone calls, personal sales calls, and email.
·         Responsible for getting business for hotels in OYO Chain. Exceeded sales, revenue growth and new client acquisition targets as set by the executive management.
·         Handling more than 200 corporate organizations as an account manager in the designated area. Increased company revenues via direct offline sales.
·         Strategic planning and implementation on sales and marketing activities in my region for increasing lead generation and create adequate brand recognition.
·         Generated market research reports highlighting potential clients and possible competition.
·         Individually responsible to contribute towards meeting the assigned targets.
·         Assist the operations team in signing hotels i.e. supply for OYO, and getting them on-board.

Designation
Manager – Business Development and Client Services.
Organization
U Residences (U Series Hotels and Residences Pvt. Ltd)
Functional Area
Team Handling, Key Account Management, Client Servicing, Client retention, Competitor  mapping
Duration
Nov  2009 – July  2015
Job Description
·         Increased company and group revenues via direct and indirect sales.
·         Exceeded sales, revenue growth and new client acquisition targets as set by the executive management.
·         Negotiated rates and service with corporate clientele based on company standards.
·         Generated market research reports highlighting potential clients and possible competition.
·         Participated in formulation of annual sales and marketing strategic plan, including key performance indicators and targets.
·         Successfully created, initiated and managed multiple client and end user feedback.
·         Trained and managed multiple sales associates.
SCHOLASTICS
Degree/Examination
Board/University
Year of Passing
PGP (MBA, Marketing)
MIT School Of Business
2009
BBA (Marketing)
Birla Institute Of Technology
2006
XII  (Science Stream)
CBSE
2002
X    (Science Stream)
CBSE
2000
PERSONAL DOSSIER
Languages Known:  English, Hindi, Marathi, and Malayalam

 

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As Marketing Graphic Designer, your primary responsibility is to assist the Marketing and Social Media team with a variety of graphic design tasks ranging from email, ads, print, and website design. You will be responsible to take a set of instructions, or a stated problem, and produce clean, modern design assets that are within the brand requirements of our company and our products. As part of the process, this person will collaborate with members of the marketing, design and product teams to gain a clear understanding of the campaign expectations, target audience, and product positioning.

The right candidate will possess video production and editing skills. You will work with the marketing and social media team in the video production cycle from pre-production planning through post-production editing (video training available).

For website design, a basic level of coding is required in order to turn designs into live websites.

Key Objectives

  • Assets that are within the brand requirements of our company and our products.

Primary Areas of Accountability

  • Collaborate with the Marketing Manager to deliver effective, direct response e-mail designs for marketing campaigns
  • Work with stakeholders from sales and marketing to design print materials, including sales brochures and mailers
  • Work closely with the CMO and in-house design team, taking direction on our new website design for corporate and product sites, including writing HTML and CSS
  • Work closely with the CMO and in-house design team to compile the corporate and product family branding style guides (icons, color palettes, etc)
  • Develop design assets for new product launches, including screenshots and icons for app store listings

Required Knowledge, Skills, and Abilities

  • Ability to write code – HTML & CSS (SCSS flavor of SASS preferred when writing CSS)
  • Proficient in Photoshop, Illustrator, bonus points for familiarity with Sketch (Sketch is our preferred concepting tool)
  • Cross-browser and platform testing as standard practice
  • Experience using Invision a plus
  • Experience in video production a plus or, at a minimum, a willingness to learn

Education + Experience

  • Advanced degree or equivalent experience in graphic and web design
  • 3 or more years of professional design experience
  • Direct response email experience
  • Ecommerce website design experience

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