Overview
· Demo/present ERP/CRM solutions to clients
· ERP/CRM Implementation support of all modules. Provide IT solutions to the business problems
· Setting up the ERP / CRM system for client to start using the software as per client requirements
· Training the client employees on ERP/CRM Software according to requirement
· Understand client requirements
· Co-ordinate with developers to get the development
· Migrate or transfer data from existing system to new ERP/CRM system.
· Achieve the mile stones of implementations as set by the company
· Provide client best practices of the industry
· Provide Post implementation support.
· Prepare user guides required for the products
· Communicate with developers for client requirement to enhance the ERP/CRM product
· Resolve client issues & escalations
Skills:
· A good knowledge of software and programming languages (Optional) .
· The ability to learn quickly.
· A creative approach to problem-solving.
· the ability to interpret and follow technical plans.
· Excellent communication skills.