Roles and Responsibilities:
• Responds to queries from customer through chat to answer queries / inquiries, provide information and handle complaints regarding the organizations products or services.
• Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat.
• Update account information and performs general maintenance upon customers request.
• Understands customers needs and maximizes opportunities to promote relevant products and services.
• Exhibits promptness and politeness using the appropriate language while answering customer queries.

Shift: Rotational Shift /Flexible to work in any shifts and timings
5 days working , 2 rotational offs

Minimum Eligibility: Graduate/HSC Freshers and experienced can apply

Tagged as: customer care, excellent communications skills, problem solving skills.

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About Futurz HR

Futurz is a leader of human resource solutions with a national presence in India and an expanding global reach. Founded in 2005, we efficiently provide HR solutions that meet the demands of our clients.
Any organization that wants to expand, needs to identify and hire the right expertise. However, hiring the right talent is a challenging aspect for many companies. At Futurz, we bridge the talent gap and connect organizations with the right employees. We guide and provide recruitment solutions and HR services to some of the largest companies in the world.