֍ŵorkřř

Description

Resume

Mrs. Nitisha Kulkarni
Email id: nitishakulkarni@gmail.com
Contact Number: 9920325378
Marital Status: Married

Objective:
To seek maximum knowledge and experience in Hospitality Industry and enhance my skills, knowledge and interests.

Detailed Work Experience:
Travstarz Global
• Worked as a Senior Executive in Operations Team at Travstarz Global from November 2019 to January 2020.
• Handling B2B queries and dealing directly with the travel agents to get business.
• Handling all destinations including International and Domestic.
• Generated relationships with Suppliers, Hoteliers & Transporters to get the best deal.
• Handled FIT queries from regular to elite customers.

Cox and Kings Limited
• Worked as a Senior Executive in FIT Outbound Operations at Cox and Kings Limited from 2016 till October 2019.
• Worked as an integral part of the team who contributed to a major percentage of the revenue for Cox and Kings Limited.
• Efficiently managed FIT enquires from costing to confirmations for all International short haul destinations, covering Far East, Middle East and Islands.
• Served clients on-tour with their issues with quick decision making.
• Associated with various teams & departments to get the end satisfaction for the clientele.

Rail Europe
• Worked as an Executive at Rail Europe in the Online Chat Team.
• Assisted online clients with sales of Rail Tickets for entire Europe.
• Sales & Fulfilment aspect handled in Rail Europe.

Oberoi Hotels and Resorts
• Worked for a period of 11 months with the Oberoi Hotels and Resorts at Trident Nariman Point, as an Assistant – In Front Office Department.
• Worked at the Front Desk and the Reservations team during my tenure at Trident Nariman Point.
• Handled guest check -in’s, efficiently handled the clients from their arrival through their entire stay.
• Managed back-end reservations as well, in confirming and guaranteeing the bookings.

Trident Bandra Kurla
• Industrial Training – Had an exposure for 6 months with Trident Bandra Kurla as a Trainee worked in all the operational departments.
• Worked in all the departments during these 6 months including Front Office, Food & Beverage Service, Food Production and Housekeeping.

Qualifications:
• Completed Post Graduation Diploma in Travel and Tourism Management from Thomas Cook Centre of Learning, Mumbai with ‘A’ Grade in 2015.

• Graduate in Hospitality Management from Kohinoor College of Hotel and Tourism Management, under Mumbai University with Distinction in 2013.

• Completed H.S.C from Wilson College, Mumbai from the Science Stream, with 2nd class in 2010.

• Fulfilled S.S.C from St. Columba High School, Mumbai with 1st class in 2008.

Academic Achievements:
• Secured 1st class in Post Graduate Diploma in Travel and Tourism.
• Secured 2nd position in Final Year Exam in Kohinoor College of Hotel and Tourism Management.

Technical Skills:
• Basic knowledge about Microsoft Office.
• Languages Known: English, Hindi and Marathi.

Personal Skills:
• Strong communication, interpersonal and interpretation skills with proficiency in grasping new knowledge and technical concepts.
• Efficient in verbal and written communication skills.
• Languages known – Fluency in English, Hindi & Marathi.

Extra-Curricular Activities:
• Interests include: Travelling, Watching Movies and Doing Fabric and Glass Painting.
• Volunteered in organizing College Festivals and events.

Personal Details:
Date of Birth: 24. 04. 1992
Address: 2/18, New Municipal Building, Nana Chowk, Grant Road, Mumbai – 400007.
Place: Mumbai