Description

Quality – Inside Sales Support – Acquisitions – Process Management

 

A professional having 6+ years of varied experience in capacity of sales support, quality leader, and have strong commitment, integrity, focus towards company’s goals. I have the ability to learn and unlearn a process and have a focus on compliance, business conduct guidelines, getting things done and desire to grow and contribute towards the bottom line.

Skills

  • Bank Reconciliation
  • C Form
  • Collaboration
  • Communication
  • DTP
  • E Sugam etc.)
  • Excel
  • Invoice
  • Lotus
  • Microsoft Windows XP
  • Microsoft Word
  • Opportunity to Order management
  • Outlook
  • Payment
  • PowerPoint
  • Sales management support
  • Tally ERP 9.0 (In knowing about Tally Receipt
  • XP Professional

Education

Bangalore University

2007/2009 Bachelors of Arts in HES

Experience

IBM India Private Limited

2016/2018 Quality Lead

• Review the bids submitted for S&S renewal for quality and compliance

• Provide feedback for the bids on a weekly basis to help the team to identify the common errors and how to work around to fix the same

• Highlight any challenges in terms of training and learning requirements related to the process as identified in terms of quality review findings

• Support the team in terms of generating bids across Asia Pacific and Greater China Group

• Subject Matter Expert

• New hire up skilling and training

• Interacting with sales representatives, managers, leaders, brand managers, worldwide brand and S&S leaders on a consistent basis to discuss the challenges faced and agree to a follow up actions

• Ensure that the bids that are submitted for approval are closed on timely basis ensuring that the team as a whole meets the service level agreement

Simple Solutions. (Partner for Tally Master, Dealing with Semiconductors products, Laptop Accessories)

2013/2015 Admin-Sales Coordinator

• Collecting and checking Order related documents and Placed the orders on respective Vendors

• Interacting with the vendors and partners for material allocation and billing respectively

• Interacting with the partners for PDC chq, outstanding and overdue. Maintain a check on AR status by regularly following up with the partners and reducing the overdue.

• Invoice Management (Delivery, Collection, etc.)

• Checking all Orders for processing clean orders in systems

• Ensuring all required approvals is collected, if not follow up & closes the same.

• Sourcing new vendors & providing a cost comparison report for AMC.

• Co-coordinating & organizing events as & when required.

• Keeping record of Incoming/outgoing couriers and other documents

• Prepared monthly sales reports for senior management.

• Generated repeat business through successful client follow-up.
• Liaise between sales team and all departments, ensure streamlining of processes
• Assist in tracking all elements of sales business plan.
• Consolidate and distribute all sales priority reports and report deficiencies.
• Coordinate all aspects of national and regional sales and marketing meetings.
• Builds and sustains customer relationships by building rapport, being responsive to their needs (return calls/requests in a timely manner).
• Coordinate with Sales Team.
• Promoting companies products and services to identified and prospective clients.
• Preparation of quotations according to the sales team requirement.
• Maintaining Customer Purchase Order and executing in time. Follow-up for payments.
• Coordinating with accounts for generating Invoice, Performa against each purchase order.

IT Serve Global

2011/2013 Sales Co-ordinator

Annapurna Publishing House

2011/2011 DTP Operator