Overview
Who Can Apply?
Freshers / Tele calling experience
Fluent in Hindi & English
Graduate (Must) | Age: 18–30 yrs
Key Responsibilities
Respond to and resolve customer queries, concerns, and requests over the phone in line with company standards
Accurately record customer interactions and follow-up tasks in internal systems
Understand and support multiple insurance products and service processes
Use pre-defined scripts to offer product information and retain customers
Provide clear summaries of unresolved queries for internal escalation
Handle irate customers with empathy and professionalism
Meet performance metrics including call handling, quality, and customer satisfaction
Participate in ongoing team initiatives and improvement programs.
About the Client
You’ll be working with one of India’s leading insurance and financial services companies, known for its customer-centric approach and innovative offerings. The company values high-quality service delivery and is constantly investing in talent, training, and technology to elevate the customer experience.
Why Join Us?
Be part of a reputed brand in the financial services and insurance sector
Professional growth through on-the-job learning and upskilling opportunities
Work in a structured, supportive team environment
Attractive incentives and career path for high performers
Contribute to a customer-first culture built on trust and transparency
Apply Now!
Send your resume to mohammad.saqib@visionaryhire.com
Or call / WhatsApp: +91 8273680523
Subject Line: “Customer Relationship Manager, Indore”
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 – ₹18,000.00 per month
Benefits:
Health insurance
Internet reimbursement
Paid time off
Provident Fund
Schedule:
Day shift
Monday to Friday
Supplemental Pay:
Performance bonus
Quarterly bonus
Ability to commute/relocate:
Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor’s (Required)
Language:
English (Required)
Work Location: In person
Expected Start Date: 30/06/2025
