Overview
Key Responsibilities of a Sales Executive in Jewellery
A Sales Executive in Jewellery plays a vital role in driving sales and enhancing customer experience. Here are the core responsibilities that define this role:
Customer Engagement: Build rapport with customers by understanding their needs and preferences, providing personalized recommendations based on their style.
Product Knowledge: Maintain an in-depth knowledge of jewellery products, including gemstones, metals, and current trends to effectively educate customers.
Sales Transactions: Process sales transactions accurately, handle cash and credit card payments, and ensure a smooth checkout experience.
Inventory Management: Assist in managing inventory levels, including restocking displays and keeping track of best-selling items.
Visual Merchandising: Help maintain an appealing and organized store environment by arranging products effectively and ensuring cleanliness.
After-Sales Service: Provide follow-up services to customers post-purchase, addressing any inquiries or concerns to ensure satisfaction.
Sales Goals: Meet or exceed monthly sales targets by actively promoting products and upselling complementary items.
Team Collaboration: Work closely with other team members to share insights and strategies that enhance overall sales performance.
