Overview
· Greet clients when they arrive and answer their questions
· Answer incoming phone calls in a polite manner
· Maintain reception area and all common areas in a clean and tidy manner at all times
· Keep detailed and accurate records of visitor requests and record of calls received
· Receive deliveries; sort and distribute incoming mail
· Maintain all the required register at reception area
· Collect student documents and scanned properly
· Add, edit and update student profile on CRM
· Coordinate with student for their missing requirements
· Inform and instruct IELTS students for the vehicle parking policy as per the guidelines given by building premises
· Give full inquiry to walk-ins of IELTS student
· Keep attendance record of IELTS student on daily basis
· Keep records of weekly test result of IELTS students and post on notice board on every Tuesday
· Help students book their dates for various examination (e.g., IELTS, Duolingo etc.)
· Receive various fee payment from students (E.g., IELTS coaching fee, Consulting fee, Application fee, Exam fee etc.) and same to be handover to accounts department with supportive documents
