Overview
• Answering Phones And Explaining The Product And Services Offered By The Company.
• Contacting Existing Customers As Well As Prospective Customers Using Scripts.
• Obtaining Customer Information And Other Relevant Data.
• Asking Questions To The Customer And Understanding Their Specifications.
• Resolving Queries And Issues Related To The Products And Services.
• Maintaining The Database Of Customers On A Regular Basis.
• Suggest Solutions Based On Customers’ Needs And Requirements.