Overview
• Greeting and welcoming customers in a friendly and professional manner.
• Tending to customer needs, inquiries, and complaints.
• Informing hairdressers and beauticians about customer appointments and requirements.
• Managing phone calls.
• Processing bookings and cancellations, and managing appointment schedules.
• Ensuring that the reception area is kept clean and professional.
• Processing transactions and issuing receipts.
• Performing administrative tasks such as filing, updating records, and logging transactions.
