Overview
Job Description
Designation: Telesales Executive
Location: Chennai, Bangalore
Mandatory language: English + Kannada/Malayalam/Telugu/Tamil/Marathi/Hindi (any regional language is added advantage)
Desired Experience: 2 years in Telesales.
Job Description:
- Handle end to end sales outbound calls and customer support – existing clients.
- Contact existing customers to inform them about a product or service.
- Answer questions about products/Services of the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Desired Candidate Profile
- Proven experience as telesales representative
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of Basic English with Hindi / Malayalam / Kannada / Telugu / Gujarati
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Qualification – 12th Mandatory with (any degree preferable)