Job Description 

Designation: Telesales Executive

Location:  Chennai, Bangalore

Mandatory language: English + Kannada/Malayalam/Telugu/Tamil/Marathi/Hindi (any regional language is added advantage)

Desired Experience: 2 years in Telesales.

Job Description:

  • Handle end to end sales outbound calls and customer support – existing clients.
  • Contact existing customers to inform them about a product or service.
  • Answer questions about products/Services of the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Desired Candidate Profile

  • Proven experience as telesales representative
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of Basic English with Hindi / Malayalam / Kannada / Telugu / Gujarati
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Qualification – 12th  Mandatory with (any degree preferable)

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