Overview
Develop, configure, and customize the ServiceNow platform, including but not limited to Service Portal, Service Catalog, Workflows, Business Rules, Client Scripts, UI Policies, UI Actions, Notifications, and Reports.
Design and implement new ServiceNow applications and modules based on business requirements.
Integrate ServiceNow with other enterprise systems and third-party applications using REST/SOAP APIs and other integration methods.
Collaborate with stakeholders to gather and analyze business requirements, providing technical expertise and recommendations.
Troubleshoot and resolve technical issues and bugs within the ServiceNow platform.
Perform code reviews to ensure quality, security, and adherence to ServiceNow best practices.
Develop and maintain technical documentation for ServiceNow solutions.
Participate in testing and deployment of ServiceNow applications and updates.
Stay up-to-date with the latest ServiceNow features, releases, and best practices.
Assist in the administration and maintenance of the ServiceNow platform.