Overview
1. Responsible for making outbound calls(in the UK) and regular follow up on leads assigned.
2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
3.Understand the Customer requirements, encourage them to upgrade /renew the packages.
4. Address all the issues / grievances of customers and help them with a solution.
5. Strictly adhere to the process requirements.
6. Able to achieve deadlines and target as assigned.
7. Responsible for generating Leads and interacting with customer based in UK.
Desired Candidate Profile:-
1. Good communication and interpersonal skills
2. Ability to think independently and make decisions
3. Should be a good Team player.
4. Eager to learn new things and implement innovative ideas
5. Persistent and Problem solving abilities
6. Excellent communication and Convincing skills
7. Organizational and time-management skills
8. Should have excellent interpersonal skills.
Working Days :- 5 days working rotational week off.
Monday to Thursday full day/ Friday to Saturday half day/ Sunday fixed off.
Address-Nafkas Global Pvt. Ltd. Crystal Acrade Narendra Park Road. Mira Road East Thane. Maharashtra Mumbai.