Tele Caller Roles and Resposbilities:

Daily should attend Team meetings with the Team Leader
Call customers based on the Mobile application using the Company Provided SIM card
Identify Customer Type and explain the product benefits
Follow up with the Positive Customers
Punch policies using the Mobile App
For any issues get help from the Team Lead

Tele Caller Protocol on Daily Basis
*Full-time Job – 9.30-1.30 and 2.30-6.30
*Talking duration -2-4 hrs maximum
*Monthly min 100 hrs talk time with customers
*Monthly payouts based on the offer letter and Quarterly incentives plus a yearly bonus
*Mobile SIM with data card will be provided by the Company
The company will provide all the support required for performing the roles

Tagged as: #work from home # female only# customer support # bpo

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