Overview

Customer Relationship Officer (CRO)

JOB DESCRIPTION

Designation: Customer Relationship Officer (CRO)

Process: Banking, Inbound Sales Job

(It’s an inbound sales project where you will receive calls from the prospective clients and you need to pitch the banking products like Saving’s/ Current Accounts, Mutual Funds/ Portfolio management, etc.) There is NO TARGET.

Location: Noida

About Company: Altruist Technologies Pvt Ltd

Altruist Technologies is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.

Our over 14,000 professionals specialize in unlocking value by providing excellent service to our client’s customers, while delivering desired business outcomes. By building “same side of the table” relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.

Salary:

Fresher: CTC – 1.9LPA In Hand -12K + Incentives (0-10000) + PF + Medical benefits.

Experienced (1year): CTC –2LPA In Hand -13.6K + Incentives (0-10000) + PF + Medical benefits.

*Salary for the training period will only be paid if the candidate gets certified after training, if the candidate is not able to get the certificate, then the candidate will get Rs.250/- per day.

Job Type: Permanent No Bond

Eligibility: Any Undergraduate, Any Graduate or Post Graduate can apply. (No LLB or B Pharma) Shifts: 24X7 Rotational.

Shifts for Males and purely day shifts for females, 6 days working (1 week off not necessarily Sunday)

Skills Required:

· Good communication skill

· Good decision making

· Polite and calm

·Strong commitment to customer care and quality

· People Orientation – Can work with teams effectively

· Good analytical skills

· Proficiency in English and Hindi in both, oral and written communication

Transport facility available for Odd hours (between 8 PM till 6 AM), for day time shuttle facility (Pick and drop) for nearest metro station as Noida city centre and Vaishali.

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