Call Center Team Leaders recruit, train and motivate Call Center Representatives. They are also responsible for task assignment, performance evaluation, quality assurance and equipment maintenance. Work closely with the team, motivating and coaching them. Manage day-to-day line activities, priorities and make risk/impact assessments within existing processes and procedures towards achieving SLAs

Tagged as: customer support executive, team leader, telecalling

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.