Overview
Job Description
Company Name: Matrix Exports
Job Title: Team Leader – Exports & Tender Department
Location: Bangalore
Department: Exports & Government Tenders
Reports To: Head – Sales / Business Development / Operations
Job Summary
The Team Leader – Exports & Tender Department will be responsible for managing export operations and government tender activities end-to-end. This role involves leading and supervising the team on a daily basis, coordinating with internal and external stakeholders, handling export and tender documentation, ensuring regulatory compliance, and driving successful participation in domestic and international tenders. The role carries full accountability for the day-to-day performance, quality of work, and outcomes of the team.
Key Responsibilities
Export Operations
Manage all export activities including order processing, documentation, logistics, and statutory compliance
Prepare, verify, and approve export documents such as Commercial Invoice, Packing List, Certificate of Origin (COO), BL/AWB, and LC documentation where applicable
Coordinate with freight forwarders, CHAs, banks, insurance agencies, and overseas clients
Ensure compliance with DGFT, Customs, GST, and international trade regulations
Track shipments, manage timelines, and resolve export-related operational issues
Tender Management
Identify, analyze, and evaluate government and institutional tenders from portals such as GeM, CPPP, PSU, and State Government portals
Handle the complete tender process including bid preparation, online submission, clarification responses, negotiations, and follow-ups
Coordinate with technical, finance, legal, and production teams for accurate tender documentation
Ensure strict compliance with tender terms, eligibility criteria, conditions, and submission timelines
Maintain and monitor tender records including EMDs, PBGs, contracts, work orders, and compliance documents
Team Leadership & Accountability
Lead, mentor, supervise, and control the exports and tender team on a daily basis
Be accountable for the overall day-to-day performance of all team members, including recognition of good work, monitoring of shortcomings, and implementation of corrective actions
Assign daily tasks, track progress, ensure work accuracy, and meet deadlines
Train team members and interns on export procedures, tender processes, documentation standards, and compliance requirements
Ensure discipline, coordination, and efficient workflow within the department
Reporting & Internal Coordination
Prepare MIS reports, performance summaries, and status updates for management review
Coordinate closely with sales, production, finance, accounts, and documentation teams
Support internal audits, statutory audits, and compliance reviews with complete and accurate documentation
Escalate operational, compliance, or team-related issues to management with proposed solutions
Qualifications & Experience
Bachelor’s degree in Commerce, Business Administration, International Trade, or a related discipline
2–4 years of hands-on experience in export operations and government tender handling
Prior experience in team leadership or supervisory roles is preferred
Skills & Competencies
Strong knowledge of export documentation, logistics, and international trade procedures
Practical experience with government tenders and e-procurement platforms
Proven leadership, team management, and decision-making skills
Excellent organizational, planning, and coordination abilities
Proficiency in MS Office (Excel, Word, Outlook)
Good written and verbal communication skills
Ability to work with interns, junior staff, and cross-functional teams
Salary & Compensation
Salary will be strictly based on work proficiency, skills, experience, talent, and ability to generate business
Salary range: ₹15,000 – ₹25,000 per month plus benefits on business generating
Final compensation will be decided after evaluation and interview
