Overview
Responsibilities:
Outbound Calling: Initiate and make outbound calls to potential customers or leads provided by the company to promote products or services.
Inbound Calling: Receive and handle incoming calls from customers inquiring about products, services, or addressing their queries and concerns.
Customer Engagement: Engage in meaningful conversations with customers to understand their needs, offer solutions, and provide information about products or services.
Lead Generation: Identify and qualify potential leads through calls and gather relevant information, such as contact details and customer preferences.
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