• Owning the responsibility of boarding the passengers to our buses .
  • Reaching allotted bus boarding point on time and assist passengers reaching their respective seats .
  • Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist .
  • Calling passengers if they don’t reach on time and guiding them to the boarding point.
  • Involving with all the stakeholders to highlight the issues and improve the passenger experience.
  • Responsible for spot bookings and keeping daily accounts of the same .
  • Travelling with the bus and coming back next day (8 to 14 hours travel time) .
  • Assisting passengers with respect to their needs and promised amenities during the journey .

Job Requirements/Skills:

  • Hospitality and customer service experience would a big plus .
  • Should be able to travel with bus and reach boarding point daily.
  • Professional behavior while dealing with passengers and welcoming, polite language.
  • Good communication skills. Tamil speaking is must. Basic knowledge of English is desired.

Tagged as: air hostess, customer support, night shift, smartbus, travelling

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