Overview
Of course! Here’s a job description tailored to your requirements — full-time International Telecalling (Voice Process) for the UK process, based in Kasba, Kolkata, open to both freshers and experienced candidates:
💼 Job Title: International Telecalling Agent – UK Voice Process
📍 Location: Kasba, Kolkata
🕒 Job Type: Full-Time
🌍 Process: UK Voice Process (International Calling)
👥 Experience: Freshers & Experienced – Both Welcome
Company Overview:
We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in Kasba, Kolkata, and looking for enthusiastic individuals ready to grow with us.
Job Description:
We are hiring International Telecalling Agents for our UK Voice Process. This is a full-time, office-based role where you’ll be engaging with UK customers over the phone — answering queries, offering support, and ensuring customer satisfaction.
Key Responsibilities:
Handle outbound and inbound calls to/from UK customers.
Clearly communicate product or service details.
Resolve customer queries in a professional and timely manner.
Maintain call records and update customer information accurately.
Meet daily/weekly targets and call quality standards.
Stay updated on process knowledge and training materials.
Who Can Apply?
Excellent spoken English is a must.
Freshers with good communication skills are encouraged to apply.
Experience in international BPO or telecalling will be a plus.
Comfortable working in UK shifts (Afternoon to Night).
Basic computer knowledge and typing skills required.
Perks & Benefits:
Attractive Salary + Incentives.
Fixed Shifts (UK Timing).
Friendly and supportive work environment.
On-the-job training and growth opportunities.
Convenient office location in Kasba, Kolkata.
How to Apply:
Interested candidates can share their resume or contact
About Infinics Technologies Private Limited
Infinics Technologies Private Limited is a dynamic Business Process Outsourcing (BPO) company headquartered in Kolkata, India. Since our inception in 2020, we have been dedicated to delivering high-quality, performance-driven outsourcing solutions tailored to meet the evolving needs of our clients.
Specializing in a diverse range of processes such as Sales and Survey Campaigns, we primarily cater to clients in the United Kingdom, helping them streamline operations, enhance customer engagement, and drive growth. Our strength lies in our skilled workforce, robust infrastructure, and commitment to excellence, enabling us to consistently exceed client expectations.
At Infinics Technologies, we blend professionalism with adaptability, ensuring each project is handled with precision, integrity, and a results-oriented mindset.
