Overview

Job Description
Tele Sales & Customer Support    1 – 3 Years Experience      Mumbai, Powai – Work from Office

HaystackAnalytics is a company working in deep technology of genomics, computing and data science for creating the first of its kind clinical reporting engine in Healthcare. We are a new but well funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team).

Responsibilities
● Answering phones and explaining the product and services offered by the company.
● Contacting existing customers as well as prospective customers using scripts.
● Obtaining customer information and other relevant data.
● Resolving queries and issues related to the products and services.
● Making recordings of all the sales phone calls and sales deals.
● Taking and processing product orders in a professional manner.
● Maintaining the database of the customers on a regular basis.

 

Skills
● Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales
Department.
● Professional certification in sales and marketing will be an advantage.
● Great interpersonal skills.
● Exceptional oral and written communication skills.
● Strong organizational skills.
● Ability to work in a team or individually as and when required.
● Ability to manage and handle multiple tasks.
● Outstanding problem-solving skills.
● Exceptional attention to detail.
● Hard-working individual.
● Good time management abilities.
● Strong decision-making skills.
● Ability to tolerate stress and pressure.

Requirement
● Laptop
● Graduate
● Good command over spoken english

Tagged as: customer support, sales, tele caller, tele sales

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