Overview

* Regulating the collection business on client requirement in dead pool (LSA).
* Coordinating with other team members strategically to enhance recovery numbers.
* Implementing new ideas towards targets achievement.
* Resolving customer queries to make full payments.
* Educates customers on problems they would face based on CIBIL and to avoid legal situations.
* Should have basic knowledge about the Banking and Financial Segment.
* Amplifies the month on month collections based on targets and requirements
* Has to work on last Sunday of every month as per process requirement

Tagged as: BPO, call center, outbound

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