Overview
Job Title: Relationship Manager
Company: Eureka Outsourcing Solutions (EOS) – Aditya Birla Process
Location: Majiwada, Thane, Maharashtra 400607
Job Type: Full-Time | Work from Office
Industry: BPO (BFSI Process)
Job Description:
Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.
Key Responsibilities:
Handle inbound and outbound customer interactions professionally
Promote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)
Address customer queries and resolve concerns promptly
Maintain quality communication and adhere to call center standards
Eligibility Criteria:
Education: 12th Pass / Graduate
Experience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)
Gender Preference: Female
Communication: Must have English Versant 6 level (good communication skills mandatory)
Job Details:
Shift Timing: Day Shift | 9:30 AM to 6:30 PM
Working Days: Monday to Saturday
Weekly Off: 1 rotational off
Salary: As per last drawn (Open Bracket)
Interview Mode: Face-to-Face