Overview
About us :
At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Home Healthcare industry. To support our US home healthcare operations, we are on a talent hunt for passionate Dynamic Clinical Quality Managers to drive exceptional patient care and elevate our service delivery to the new levels.
Role Overview :
As our Clinical Quality Manager, you will play a pivotal role in enhancing clinical processes and maintaining regulatory compliance. You will spearhead quality improvement initiatives and ensure adherence to established clinical standards. The role demands a meticulous approach and a commitment to clinical excellence.
Qualifications :
BDS, BAMS, BSMS, BHMS, Pharm D
1-5 years of clinical or healthcare setting experience.
Profound knowledge of medical terminology and clinical processes.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent English communication, written and verbal.
Strong attention to detail and analytical skills for complex data handling.
Willing to work night shifts (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum.
Responsibilities:
Clinical Process Enhancement: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards.
Audits and Assessments: Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance.
Team Collaboration: Collaborate with clinical teams, guiding them on best practices and fostering a culture of clinical excellence.
Data Analysis: Collect, analyze, and interpret clinical quality data and metrics for performance evaluation and decision-making.
Client Audit Preparedness: Prepare and engage in client audits, including regular mock audits, ensuring preparedness and compliance.
Reporting and Recommendations: Create comprehensive reports and presentations on quality findings, suggesting enhancement strategies.
Quality Initiative Support: Assist in developing and implementing initiatives focused on enhancing quality standards.
Regulatory Adherence: Stay updated on industry regulations, clinical guidelines, and best practices to ensure compliance and innovation.
Effective Communication: Communicate quality-related issues and recommendations to stakeholders efficiently.
Training Participation: Engage in quality-focused training and educational programs for continuous professional development.
Benefits of Joining :
Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture.
Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs.
For more information on compensation and benefits,
About Ecorgy Solutions
Overview:
Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.
Responsibilities:
Answer incoming calls and assist with patient care needs.
Schedule patient appointments in the practice management system.
Provide information to physicians, patients, and family members.
Maintain professionalism and friendliness in all interactions.
Address inquiries and resolve issues efficiently.
Ensure accuracy and timeliness in all tasks.
Requirements:
Strong command of English and excellent communication skills.
1-5 years of experience in English Voice Processing.
Experience in healthcare or patient care coordination is a plus.
Candidates with an American accent preferred.
Excellent multitasking and time management skills.
Willingness to work night shifts (10:30 PM to 7:30 AM) from our office at Elippode, Trivandrum.
Immediate joiners preferred, with local candidates from Trivandrum preferred.
Benefits:
EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance.
Professional development, training, and mentorship programs.
How to Apply:
For more details on compensation, call 9061161927.
To apply, send your resume to careers@neogencare.net.