Walk-In: Manual Tester / QA and Software Support – Ahmedabad – FRESHERS / EXPERIENCED

Job Position: Manual Tester / QA and Application Support Engineer

Functional Area: Manual Testing & QA, Application Support

Walk-In Location: Ahmedabad, Gujarat

Job Location: Ahmedabad, Gujarat

Working Days: Monday to Friday

Desired Qualification: Any

Desired Experience: 0 to 3 Years

Interview Type:

Online interview/Skype/Zoom

Email or submit your CV/Resume

Work from OFFICE:

No work from home.

*** Written English is necessary. You should be good at written communication. ***

*** Basic SQL statement knowledge is mandatory. ***

For Walk-In – 01 pm and 07 pm (Monday to Friday)

Walk-In Venue:

CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad – 380061

For queries, please Email or WhatsApp: 7016995779 – WhatsApp Only – No calls. Expect a delay in reply.
WhatsApp: https://wa.link/vqun19

Job Description:

  • Reply to the technical questions asked by customers.
  • Resolve technical issues customers are facing – via email – Support ticket
  • Testing the application.
  • Preparing the test case.
  • Manual testing and QA of the product before release.
  • Troubleshooting for technical issues related to the Application.
  • Write Knowledgebase articles
  • Report Bugs to the Development team
  • Test the resolved bugs and communicate with clients

Desired Candidate Profile:

  • Proficient language skills in US English.
  • Should have excellent communication skills in English Written and Verbal.
  • Should have excellent troubleshooting skills and should know how to use remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop, etc.
  • Ability to use the infrastructure systems for phone, chat, and email support.
  • Basic knowledge of database and SQL statements.

Communication Skills (Verbal and Written):

  • Clarity of Speech
  • No heavy accent
  • The rate of speech adaptable to customer conversation
  • Proper English Grammar
  • Pronunciation
  • Spelling
  • Punctuation
  • Excellent vocabulary and use of common phrasing
  • Attentive listening

Technical Skills:

  • Familiar with MS Operating Systems
  • Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
  • Should have good knowledge of SQL Queries (Joins, Group By, Order By, etc.….)
  • Demonstrated ability to accurately diagnose and resolve.

Personal Skills/Expectations:

  • Exhibits a high degree of professionalism
  • Proactive ownership of responsibilities
  • Promotes continuous improvement
  • Strict adherence to business policies
  • Ability to multitask
  • Demonstrated attentive listening
  • Demonstrated confidence when presented with tricky situations
  • Ability to adapt the conversation to the skill level of customers
  • Demonstrated customer service skills

Please Carry below documents (mandatory):

# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
# Last 3 Salary Slips (if any)

For Walk-In – 01 pm and 07 pm (Monday to Friday)

CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Sattadhar Cross Road,
Ahmedabad – 380061

jobs [at] CodeSchema.com

For queries, please Email or WhatsApp:  – WhatsApp Only – No calls, please. Expect a delay in reply.

Tagged as: manual tester, QA, tester

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