Overview

Greetings from Black and White Business Solutions!!

Hiring for Top MNC for International BPO

Customer Service Representative

Roles and Responsibilities

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Skills Required :

• Should be flexible with rotational Shifts
• Manageable or Good English Communication Skills
• Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply

Benefits :

• Day / UK / US Rotational Shifts
• 15k to 35K Take home
• Two way Transport
• Unlimited incentive Structure
• No registration Fees

Candidates should be flexible to work from office

 

Tagged as: customer support/technical support/good communication

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