Overview
The primary role of the customer service representative is to interact with customers to address their concerns, answer their questions and assist them with their needs. A customer service representative will often answer customer phone calls and emails, responding to customers’ questions and concerns.
About Athena BPO
The Company was founded in the year 1990 and the BPO operations started in the year 2000. It is one of the oldest domestic BPOs in India and has grown rapidly over last 16 years with the current footprint spanning 2 cities – Mumbai and Bangalore with 3 operational centres. The company has over 3000 billable seats in these locations, and serves a galaxy of reputed clients in diverse sectors like banking, telecom, insurance, and fmcg.
