Overall 5+ years of experience in IT Infrastructure.
5+ years of proven experience with VMware Enterprise Products
Must have VMware VCP Certification in VMware Horizon 7 , and VMware vSphere , VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification , Amazon Certified cloud administrator
A “Senior Cloud Engineer – L3” is an advanced level position in our Cloud Operations team; he/she will be focused on Cloud and On premise architecture and deployments, administration and end user support of Windows/VMware Solutions in the following areas: VMware Horizon On premise and VMware Horizon Cloud infrastructure,
We will be offering a full-time permanent role to the engineers that constitute the best of breed that meet the requirements to pass the trial period.
Must have 8+ years of proven experience with VMware Horizon , vSphere , Microsoft Active Directory , VMware UEM, iVDM , 3rd party IDM integration
Must have Microsoft Azure administration
Mist have Amazon Administration
Must have VMware VCP Certification in VMware Horizon 7 , Cloud and vSphere
Must have Microsoft MCSA
Must have Cloud technology exposure to Microsoft Azure, Amazon
Good knowledge on diagnostics & Troubleshooting of VMware ESX & ESXi & vSphere versions.
Good knowledge on diagnostics & Troubleshooting of VMware Horizon View versions.
Good knowledge on diagnostics & Troubleshooting of VMware Airwatch & Mirage versions.
Experience in HA engineering for architecture on VMware, DRS cluster environment.
Good knowledge on the Connection servers and troubleshooting user level issues
Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration.
Perform root cause analysis.
TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc
Excellent x86 Servers Knowledge with one or more of the following vendors: IBM, Dell, HP.
Good Windows Server Administration and troubleshooting Skills
Good hands on skills in Hyperconverged hardware infrastructure
Advanced working knowledge on Storage Technologies Experience: RAIDs, Fiber Channel and iSCSI with one of the following vendors: EMC, Netapp, Equal logic, HP EVA/Left hand.
Nice to have ITIL Certification v2 or v3.
Need to work in US /UK shifts
Need to work on 24 x 7 availability and working on shifts
Working experience on the Ticketing tool
§ Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)
100% Fluency on English.
Good verbal and Written Communication
Good Team player work with senior team members, conduct technical session, mentoring L1 team members
Ability to achieve the highest level of customer satisfaction.
An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors
Documentation and preparation of SOPs
Self-motivated and Results oriented.
Train L1 and other support team members.
A demonstrated positive and proactive approach
Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts