·         Play the role of customer advocacy and orchestration in each key stage of the customer lifecycle.

·         Act as point of contact for complaints and escalate issues as appropriate.

·         Study competition to find new ways to retain customers.

·         Collaborate with internal (e.g. sales, engineers, senior management) to address customers’ needs.

·         Manage consistent customer engagement rhythm to enable strategic and operational conversations and generate effective reports which provide clarity to stakeholders and leaders to enable internal resource prioritization.

·         Prompting clients to upgrade their existing packages and to purchase additional offerings.

·         Resolve any customer complaints promptly and professionally.

·         Meet your renewal and increment revenue target.

·         Handling queries of the client.



·         Should have excellent communication skills.

·         Minimum 6 months experience in accounts or having good knowledge of accounting.

·         Preference should be given to females.

·         Should have convincing skills

·         Should have analytical skills.

Before applying for this position you need to submit your online resume. Click the button below to continue.