Overview

Claims Desk-Asst. Manager/ Senior Officer
Reporting to :Operations/LI/GI Head.
Broad Scope of Duties:
·       The Claims desk function is critical. The incumbent should be able to effectively address all the claims of both the end customer and the internal customer – the PoSP.

·       To spot and track complaints whether they come directly or are routed through the Insurance Company or our App/ Portal.

·       Liaising effectively with POS, customers and Insurance companies pertaining to claim matters.

·       Independently able to handle Claim related issues in its various aspects – both regulatory and operational.

·       Should be able to interact with Insurance companies and internal and external customers.

·       Will assist the GI/ LI/ Ops head in related areas of compliance and reporting

·       Close liaising with claims intermediaries that are Surveyors/TPAs/Advocates/Valuers
Required Experience :
·       Should have 2-3  years and above experience in handling GI/ LI / Health claims directly. Experience with Insurance company/ Broking Co. is preferred
Qualifications
·       Minimum Graduate
Competencies
·       Should have first-hand experience in handling claims of LI/GI/ /Health.

·       Should be well conversant with Insurance company’s policies pertaining to LI and Non-Life claims.

·       Proficient in written and spoken English, Hindi and Local Language

·       Familiarity with other related legislation and statutes

· Well-versed in MS Office applications

·       Operating knowledge of SAIBA Software and compliance software will be an advantage

·       Should have a positive personality with high energy
Compensation
·       Rs.35,000-45,000/- per month
Preferred Age
·       Upto 30- 35 years
Location
·       Kharadi, Pune

Tagged as: “insurance”

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