· Interact with customers through Calls. (Voice Process)
· Recommend potential products or services to customers by analyzing customer needs.
· Focus on achieving targets based on call quality, connectivity and sales conversion.
· Maintains customer records by updating account information in the database.
· Understand the customer’s queries and identify the customer’s needs and give the best resolution to the customer.
· Maintain relationships with customers by providing support, information, and guidance and providing them with 100% satisfaction with the product they purchase.
· Focus on quality of work and documentation of the action as well.
· Be a team player and maintain team spirit, and positive energy at work.
· Flexibility to work rotational shifts during the day and punctuality to work is a must.
· Any degree is acceptable
· Freshers or 1+ years of experience
About 42 Students
JRSPF Technologies Private Limited's headquarters is in Bangalore, Karnataka. We produce, supply, and document non-customized and customized software.