Overview

Responsibilities:

·        Interact with customers through Calls. (Voice Process)

·       Recommend potential products or services to customers by analyzing customer needs.

·       Focus on achieving targets based on call quality, connectivity and sales conversion.

·       Maintains customer records by updating account information in the database.

·       Understand the customer’s queries and identify the customer’s needs and give the best resolution to the customer.

·       Maintain relationships with customers by providing support, information, and guidance and providing them with 100% satisfaction with the product they purchase.

·       Focus on quality of work and documentation of the action as well.

·       Be a team player and maintain team spirit, and positive energy at work.

·       Flexibility to work rotational shifts during the day and punctuality to work is a must.

Education Qualification:

 

·       Any degree is acceptable

 

Eligibility:

 

·       Freshers or 1+ years of experience

Tagged as: additional languages are an added advantage., basic excel skills, communication skills in english, customer relationship management, kannada and hindi

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About 42 Students

JRSPF Technologies Private Limited's headquarters is in Bangalore, Karnataka. We produce, supply, and document non-customized and customized software.