About Nobroker.com

Specific Responsibilities
▪ Handle inbound calling for customer service.
▪ Identify and assess customers’ needs to achieve satisfaction.
▪ Build sustainable relationships and trust with customer accounts through open and interactive
▪ communication.
▪ Provide accurate, valid, and complete information by using the right methods/tools.
▪ Handle customer complaints, provide appropriate solutions and alternatives within the time limits
▪ Conduct follow-ups to ensure complete resolution of issues.
▪ Keep records of customer interactions, process customer accounts.
▪ Follow communication procedures, guidelines, and policies.
▪ Take the extra mile to engage customers.